The front desk and the esthetician were very nice however the wax I had today was not good. I…read morehaven't had a Brazilian since Bombshell closed but thought I would give this place a try. I had the service done today and am going to have to shave, defeating the purpose of the waxing! I have never had this issue before! I am so disappointed and wish I could get my money back.

This was my first wax experience ever & the staff were absolutely amazing! The front desk was so…read moresweet & Briana was an absolute godsend at making me feel comfortable during the entire appointment!! I loved the experience so much I booked my next appointment with her right after we finished.

Have gone to Rio Skincare for 17 years, the best service and the wax they use is so gentle on your…read moreskin.

Just so you know, the address in here is not correct (as of 2/10/2012). Rio Skincare is now in the…read morenew shopping center in Woodlake. The address on their website is correct. The facility is well decorated and clean. Sonia is great. I had never been here before and didn't know anyone who had so I took the risk -- it was well worth it. Great spa etiquette, they use hard wax, and she was a gentle aesthetician. Went for a waxing and ended up booking my next appointment before I left! This is a convenient location right off Hull Street-- you don't have to go downtown for those spa treatments anymore! I will definitely be back!

Was given a gift certificate here. I like that there's multiple options for booking: app, mobile…read moreand over the phone. I can say that the young woman who booked my appointment wasn't very pleasant when taking my information, she seemed to be in a rush and a tad condescending. If I tell you it's my first time, this may imply that I don't know your 9 minute late policy. All policies are not self explanatory, btw. Anyway, I was able to get an appointment the same day I called, within a couple hours time, so it is very convenient to be seen on short notice. Despite the young lady at the front desk (wish I got her name), I can say I had a great experience overall. My wax was done by Shaneka who made me feel comfortable and at ease. She thoroughly explained each step to me which kept me in the loop about the entire process. She even pitched products they had for sale, not in a pushy way but actually was informative about the benefits. She is a great conversationalist and gave a relatively painless wax. I do plan to return in the near future.

Ms. April is the best waxer there , otherwise it's 1 star all around . the products don't work no…read morematter how hard you try to "stay consistent" and management is ever worse! If you get the wax passes beware that even if it's payed completely, they'll still charge you a $25 fee for cancellation and then give you "store credit" for the remaining balance . Y'all are weird asf

I needed someone to fill my lashes while I was finding a new lash tech and Glam Life was close by…read more My tech was Nyema and she was phenomenal. She was very personable and great and very skilled at doing lashes. She took her time and was able to get rid of the outgrown lash clumps that my last tech had missed (which was a lot!) She was very professional and explained to me what she was doing to my lashes whenever I felt a pinch (which was not her fault, it was because my lashes were so clumped together) and gave me warning ahead of time. I would highly recommend Nyema and Glam Life Beauty Bar for your lash needs, but just be aware that they're a little more pricey than others because they operate out of a shop and there's a shop owner, while the other lash techs work out of their homes.

First time getting lashes here. Alisha was my lash tech. I thought the service was great and she…read moredid a nice job. You must wear a mask during your appointment. Service was fast ( my set took about 2 hours to install) and I'm over a week into having them and I've had very little shedding. Whatever adhesive she uses is solid. Plan to return for my fill.

Artricia is the epitome of perfection! I love the care and technique for doing nails and…read morepedicures. Most impressive is the fact that you know you will not risk "cross-contamination" especially when doing your pedicures. She uses disposable - did you hear me ladies! Disposable liners for her pedicures and she uses disposable ONE USE only boards to take away all the dead skin! She is just as meticulous when it comes to doing your nails and the spa manicures are to die for! I highly recommend her services. Once you come you know that you are being properly taken care of...NO RUSH/NO CONTAMINATION/NO NONSENSE.

Groupon Scam.....do not go here. When you arrive at the address listed the name on the building…read moredoesn't match and the door is locked. Then when you're late because you can't find the place and they won't answer the phone they try to charge you a $30 reschedule fee.

Angela was able to get me in today for my services. She's professional,kind, funny and…read moreknowledgeable. I've already scheduled for another appointment. You can't go wrong with her. She's amazing.

From the owner: Bare Body Provides Spa Services, Waxing, Facials, Massage, Body Treatments and Makeup to the Glen…read moreAllen, VA Area.

Look no further, this is the best waxer in the Richmond area. Erica took great care of me. I had…read moresome unruly nose and ear hair. She was able to quickly remove the hair with minimal discomfort. She suggested I give my eyebrows a clean up. What a great suggestion! I was beyond satisfied with the result.

Erica is great! Brand new to VA and she made me feel comfortable and so happy to find someone…read morenearby who offers hard wax. Good location. Great atmosphere.

I am a regular Glow Med Spa customer, but normally go to the Short Pump location. Although getting…read moreon the calendar can be a challenge sometimes, it is all worth it and the stress of that goes away once your there. I went to this location on my birthday as a treat to myself as I do every year on my birthday and this year I not only tried a new location, I also added on a facial. My swedish massage was with Jalisa, she did a great job, was very nice to chat with and had my body feeling relaxed after. She worked on my problem areas that needed attention. (I really wanted a deep tissue, but with all the confusion of my appointment that got lost in translation) The highlight of this visit was the facial. This was my first time and Jane has made me want to come back more regularly to get one. It was awesome. Jane gave me great tips on facial care and how to maintain my skin.

Front desk staff was not helpful. Didn't ask or apply the discount. Didn't ask if I wanted to add…read moretip to the card on file, she just charged it. Won't be back.

After looking online I decided to book a wax with Jasmine. Now let me tell you, SHE IS A…read moreQUEEEEEEN!!!! I've been getting my legs waxed for years but wanted to leave the corporate waxers for a local RVA vibe. Melt is SO cute and I had the BEST experience with Jasmine. Shes so easy to talk to and did an awesome job! She was quick, thorough, and just slays. Would recommend to anyone!!!

Wax...brows...lashes....vibes...come through and grab allathat…read more This is Woman-owned, woman-run, women-led business at its finest. The staff is so sweet, super knowledgeable, and you'll always get in and out to suit your busy schedule. We see you - lighting & attention to detail is unmatched!! Grab a tea from next door & leave your headphones in the car bc the playlist always slaps and you can get some work done at the cute tables while you wait! Parking is great, and the location is easily 15mins away from whatever you've got going on. see ya here next time

This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.