From the moment I called to make my appointment to moment I walked out the door was fabulous!!! The…read morecustomer service was great, it is clean, warm and inviting.

The receptionist did a great job of getting me in right away for an appointment. I did not notice…read morean inside step and tripped going inside. I think it should be marked in some way. Brooke did my waxing and she is a very friendly and sweet person. The main complaint that I have is that I had a lot of wax reside left. Usually when I have this procedure something is used to remove left over wax. It was very sticky. That is why this is a 3 star review.

Ms. April is the best waxer there , otherwise it's 1 star all around . the products don't work no…read morematter how hard you try to "stay consistent" and management is ever worse! If you get the wax passes beware that even if it's payed completely, they'll still charge you a $25 fee for cancellation and then give you "store credit" for the remaining balance . Y'all are weird asf

I started coming to European Wax Center out of convenience - it is located nearby and they have…read moregreat hours. On my first visit I booked with Que, and I'll never look back! She is so friendly and personable, she can easily distract me from the pain of the service and keep my kind distracted. She is so quick but never leaves anything behind. The girls at the front desk do seem to change over pretty frequently, and they aren't always the most welcoming. HIGHLY recommend seeing Que!

I got the eyelash lift and tint service for $75. Definitely worth it! The process of taping my…read moreeyelashes was a little uncomfortable but it went by fast. Nothing "burned" my eyes but the tint did sting a little before she wiped it off, I'd maybe recommend skipping the tint if you are extremely sensitive but for me it was fine. My eyelashes are long but droop and do not hold a curl, but after the perm it looks like I have eyelash extensions! I will definitely be returning.

I've been coming to Molly for a year now, and I look forward to seeing her every month! Even on my…read morefirst appointment, I was extremely nervous as I had never been waxed before, but she made me feel so comfortable. The wax they use now is the most painless I have had, and I cannot stress enough how kind and engaging Molly is. The time always seems to fly by and nothing about her is awkward or uncomfortable. I've also gotten a few facials by her and those have been the most luxurious and relaxing experiences I've ever had. I'm also glad that they're using Dermalogica products now, so I can easily and affordably replicate my results! I couldn't imagine seeing anyone else!

Great experience and results from Epic Beauty Lounge - comfortable environment and Ebony is so…read morefriendly! Will definitely be back!

Ebony is great! I visited her after a long day and she made the experience exactly what I needed. I…read moreleft so happy with my lashes and will definitely be back :) these are my lashes 8 days later!

I was really glad I found someone who could do my eyebrows the way I like because I moved to VA…read morefrom Florida, but she is not consistently with her hours and I travel from like an hour away to go to her. One time I drove there and she was closed so I learned to always call before going.

I don't usually leave reviews, but I had to share my experience. I told her I didn't want my…read moreeyebrows thin, but that's exactly what she did. The customer service was terrible. She rushed through the service, and I even had to use tweezers at home to fix them. I don't recommend this place. I feel like I wasted my time and money.

I came here from a couple of reccommendations of friends, and was happy I did. I got a brazilian…read morefor the first time and it wasn't too bad! I was with Lauryn who explained everything really well and we even laughed through my entire appointment. Overall I was very happy with my experience and will be back for future services

This waxing station is now my go-to for Brazilian waxes! The spa is very aesthetically appealing…read morewith LOTS of sugary treats for those with a sweet tooth! The check-in process is very seamless and there is very minimal waiting around! I've had both Ashley and Lauryn do spectacular work! They're very friendly and make you feel comfortable throughout the entire process! They were both fast, efficient and didn't leave a single strand of hair behind! I would highly recommend!

I walked in this week for a silk press. The salon was classy and clean. My hair turned out great…read more It had lots of body. Khadija did an awesome job.

I honestly never leave reviews like this, but this experience was bad enough that I genuinely feel…read morepeople deserve to know before booking here. I booked this salon because I had a trip coming up and needed someone closer to home since I normally get my hair done in DC by my original stylist. I trusted this salon because their social media made their work look amazing, but this experience taught me that what you see online is not always reality. Before my appointment, I made it very clear what I wanted. I didn't show some random Pinterest inspiration photo --I literally showed photos of my own hair done by my original stylist and explained that I wanted it to look exactly like that again. For reference, the first photo I attached is my actual hair done by my original stylist, and the second photo with the bangs is what I left this appointment with. The result was uneven, overcut, and honestly looked nothing like what I clearly asked for. My appointment lasted almost four hours even though all I asked for was a color gloss, layers, and bangs. Never in my life have I had such a simple appointment take that long. The entire appointment was painful and uncomfortable from start to finish. The stylist was extremely rough with my hair the entire time -- aggressively pulling through tangles, yanking my head around, brushing harshly, and handling my hair with zero care. I was genuinely trying to hold back tears and praying for the appointment to be over already because of how uncomfortable I felt. At one point during the haircut, I could already tell something was going wrong, and I asked multiple times for him to stop cutting my hair and just leave it alone. Instead, he continued cutting anyway after I specifically said to stop. While my hair was being washed, I turned around and literally saw a chunk of my hair in his hand, and my stomach dropped. Honestly, I think even he knew the haircut was going badly because he repeatedly kept asking throughout the appointment if I was okay. The final result looked nothing like the photos I showed him. The bangs were poorly blended, the haircut looked rushed and uneven, and overall it completely changed the shape of my hair in a way I did not want at all. Then came the color issue. As soon as I washed my hair later that night, blue-black dye immediately started coming out everywhere nonstop. It covered my hands, stained my shampoo, got all over my shower and rugs, and completely covered my tub in dark dye. I had to wash my hair over and over because the color just kept pouring out continuously. I understand that some color bleeding can happen after getting your hair done, but this was beyond excessive and honestly concerning considering I had only left the salon hours earlier. Today is day two after my appointment and my hair is STILL bleeding color every single time I shower. I have had my hair professionally colored for years by my original stylist and I have genuinely never experienced anything like this before. What frustrated me even more was how the situation was handled afterward. I initially reached out privately because I wanted to handle things professionally before leaving any kind of review. I texted around 5 PM explaining my concerns and received no response for hours. I continued trying to follow up because I was being ignored, and I finally received a response the next morning after reaching out again. Instead of accountability, I was told I needed to "give the stylist 24 hours" because everything had to go through the owner first. Honestly, I found that frustrating considering the stylist was the one who performed the service. The owner also tried telling me the color only bled because I didn't wait 24 hours to wash it, which is completely untrue. Again, I have had professionally colored hair for years and have never once experienced dye pouring out like this after a single wash. After all of this, the only solution offered was a partial refund along with being told "there's nothing else we can do." I was also originally quoted around $220, but somehow ended up being charged over that amount instead. At that point, it stopped being about the money and became more about the lack of professionalism, care, and accountability surrounding the entire experience. I ended up having to handle the situation myself through my bank because I personally did not feel comfortable paying full price for an experience that left me this upset and unhappy. More than anything, this experience taught me to speak up for myself more. If you feel uncomfortable during a hair appointment, trust your instincts and say something immediately. I stayed quiet trying to be polite and hopeful that things would get better, and I deeply regret not listening to my gut sooner. I paid expecting to leave feeling confident and excited before my trip, and instead I left stressed, upset, uncomfortable, and regretting my decision completely.

Love everything about Melt...It is the perfect spot to get your essential services…read more(Tanning/Waxing/Threading/Lashes...)I have been going to Rose for years for my Spray Tanning, so when she made the move to Melt I did not hesitate to follow! Staff is always friendly and professional, salon is spotless and relaxing and scheduling/payments are super easy to manage!

Ive come here several times and have to say it's been the BEST waxing experience every single time…read more Alex does such a great job, i cant recommend her enough!! least painful bikini wax i've had by far.

I have had no problem with the stylist to be clear. I called them multiple times during business…read morehours the day before it was going to ice. They didn't answer me so I was like okay guess I'll just go. Then called me before my appointment and let me know they cancelled my appointment without even speaking to me and gave the time to someone else after THEY couldnr answer? She was rude and short. They are not that worth it especially with their pricing. Better salons without rude customer service is available. Best to go elsewhere.

Noel is a master. She has colored and cut my hair and cut some of my kids' hair, which is very…read morecurly and thick and she always does outstanding work. I often just have her recommend something for me and do that, and I trust her expertise and skill enough to know that it will look fabulous.

Had a great first time Brazilian wax with Petra! She made me feel comfortable the entire time and…read morewas very professional. I will definitely be going back to her.

I highly recommend Petra. The space was a little hard to find, but once I located it in the strip…read moremall, it was no problem for return trips. It is conveniently located near a lot of shops and a mall. Petra is talented and has a steady hand. She has helped camouflage surgical scars gone bad on my forehead and recently tattooed my lash line. I will be back for more services even though it is a 1.25 hr drive to get there.