[[HIGHLIGHT]]Nilam is professional, personable, and gentle.[[ENDHIGHLIGHT]] I've been a client for several years, and I absolutely love the services she provides at every visit--never disappointing. read more

I was really glad I found someone who could do my eyebrows the way I like because I moved to VA from Florida, but she is not consistently with her hours and I travel from like an hour away to go to her. [[HIGHLIGHT]]One time I drove there and she was closed so I learned to always call before going.[[ENDHIGHLIGHT]] read more

I don't usually leave reviews, but I had to share my experience. I told her I didn't want my eyebrows thin, but that's exactly what she did. [[HIGHLIGHT]]The customer service was terrible.[[ENDHIGHLIGHT]] She rushed through the service, and I even had to use tweezers at home to fix them. I don't recommend this place. I feel like I wasted my time and money. read more

Very disappointed in the service. I've been going here to do my eyebrows for a year now and about 90% of the time I am unhappy with how thin she leaves them. I also do not like that every time I walk in she threads my eyebrows in a rush and does bare minimum above the eyebrows leaving me to pluck the rest at home even when I am the only one in the store. She also doesn't thread in between the eyebrows either. There are better places like A1 Brow or Best Brows closer to the city where I will be going for now on. Do not go here unless you like thin eyebrows, bare minimum cleanup, and just overall poor service. read more

She is friendly, quick and efficient. Love my brows after threading! I asked her about eyelash extensions after I had a previous allergy to lash glue at a different spa and she advised me to never try them again. Her place is calming with the chirping birds sounds. read more

Nilam is great and does a wonderful job. Never a wait and she's very attentive and gives you exactly what you ask for

Nilam was great at threading. The building was comfortable and clean. [[HIGHLIGHT]]She was able to reassure me of my concerns with discomfort and made it as quick and painless as possible.[[ENDHIGHLIGHT]] She did an excellent job and I will be back. read more

I've been coming to her for a few years and she always leaves them how I ask and she's super quick. She's a sweet lady!

I always come to Ms. Nilam to get my eyebrows threaded and she does an amazing job. [[HIGHLIGHT]]Super quick & the vibes are always unmatched.[[ENDHIGHLIGHT]] read more

I will nevet ever set foot in this place again after three back to back threading sessions. It was 100 degrees outside and I had to BEG for air. I'm 73 yo having 4 strokes and asked to use the restroom before leaving and was told no. She doesn't clean hands between customers. I don't know what this woman's problem is. I had to leave once and go to an ATM because she preferred cash. I could go on and on but it's down depressing me. read more

The woman who does the threading is always very pleasant, she does an excellent job. I enjoy going there and recommend her to my friends She sells jewelry as well at reasonable prices. read more

I've been going here for years to have my eyebrows threaded. She is so kind and gentle and always does exactly what you request. My skin is very sensitive so I request witch hazel at the end to help with redness. I live in northern va now and only get my eyebrows done when I come visit my parents who live right around the corner. Highly recommend! Never going back to the ladies at chesterfield town center **pay in cash. read more

I was going to miracle browz before they closed due to Covid. Back in July I got my eyebrows threaded at another shop in midlothian but unfortunately I don't remember where. I decided to try this place out. DO NOT GO HERE!! If you value your eyebrows and don't want to fill them in then DO NOT GO HERE. I want to cry with how my eyebrows look. At this point I might as well learn to do them myself to save myself the money and embarrassment. read more

I don't know why I never wrote a review before now. I have been coming here for more than a year now. Where do I begin.. it's located in the Midlothian Green shopping center on Midlothian Turnpike. The space is very clean and inviting. Nilam offers a variety services to include eyebrows (wax or threading), eyelash extensions, Brazilian wax, men services and the list goes on. I have had the eyelashes before and they last a very long time and looked so natural. I come on a regular with Michael to get my eyebrows done. Yes, men need attention too lol. His touch ups be looking nice and no, it doesn't look feminine. She just cleans up the extra hair. Nobody wants a uni brow. I'm just saying. I always love my eyebrows especially during the first week of getting them done. Give Nilam a try, I promise you won't regret it. read more

Nilam Threading and Spa - Some of the services offered - Skin Care Near Me - Richmond, Virginia

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Came in excited for threading and the lady did not even greet me when I said hello. She pointed for me to sit in the chair and had the worst attitude and a demeanor as if she did not want me there. Felt very unwelcome and uncomfortable as the lady did not even respond when I asked if she took card when I got to the register it said "cash only" which was not mentioned until after the service. The threader did not even attempt to brush or wipe the hairs off of my face when she finished. Worst customer service I've ever had in my entire life. Disgusting! read more

I've been to many threading places in the area and Nilam has been one place I've consistently gone back to. The salon is small and clean and the staff is always very nice. I'm very picky when it comes to my eyebrows and am always pleased when I leave. They offer many other services which I haven't had a chance to check out yet. I did ask about eyelash extensions once and was told they were not offering that at the time which is unfortunate. read more

Nilam is efficient and is one of my favorite people to ever touch my brows. I appreciate her consistency and thoroughness.

I came to get my eyebrows dones since my eyebrow lady wasn't here. And she had good reviews so I checked her out. And I just didn't like the way she did my eyebrows cause she did them tooooo thin so I let her know and she started telling me "next time if you already have a technician just go with her I was like umm okay I was just saying I didn't like them and she started going off and said next time I won't do your eyebrows" as if I would come back specially how unprofessional she acted and she did and said all this in FRONT of a costumer worst service ever! read more

Nilam is back open after being closed for a few weeks. Glad to have my brows looking great again as I will not go to anyone else. Always a clean & quiet space to visit for threading! I walked in & no one was waiting. read more

This is a quiet, relaxing spot where the technician gets the job done. She's quick and will clean up your brows beautifully. If you're looking for a fancy, loud salon, this isn't the place, but if you're looking for a quick, affordable, authentic threading experience, go. read more

I went to this establishment on 7/17/20. I waited 6 weeks to get them done. I looked at my eyebrows in horror . The tech did not tell me it was cash only until it was time to pay . read more

I came here, because it's close to my job, and I have had HORRIBLE experiences recently with my eyebrows. So me being a typical millennial, I took to the internet to find a place with good reviews, and stumbled upon this place. I called to make an appointment, but not appointment necessary she told me. So after work I walked in to sit down, and waited maybe 10 minutes for her to finish up the person before me. When she got to me, I told her that I just wanted them cleaned up and wanted to keep the shape. It took her about 10-ish minutes to finish and when I saw them, they were PERFECT. I don't think I could have asked for her to do a better job. Its hard to find someone to trust with your eyebrows, but I think i found a really good place that I'll keep coming back to. read more

I tried again and they were open. Nilam was nice and the establishment was clean. The wait was very minimal. I got my eyebrows threaded and face waxed/threaded. She did a great job. Loved my eyebrows. My only complaint, she doesn't remove access wax or put any witch hazel or baby oil on the threaded or waxed areas. Other than that, she definitely knows what she's doing. I'll go back again. read more

This place is awesome. I went to another threading place but it is always busy. I never wait when I come here which I love, it's quick and fast. It's a calm atmosphere so you will definitely feel relaxed! I have gone back here four times now to get my eyebrows done and she is so sweet ! read more

Nilam Threading and Spa - Skin Care Near Me - Richmond, Virginia

Just moved here from San Francisco and needed to find a new person for eyebrow threading. Hit Yelp and found this place so crossed my fingers and took a chance. Definitely afraid as I've gone to the same person for 20 years, but have no choice but to try someone new. Let me just say I am so relieved and excited to have found this salon. Quick and surprisingly PAINLESS eyebrow threading experience. I don't know how she does it but it was really mild by comparison to what I've been experiencing in the past. So awesome. Most importantly, she did a beautiful job. Results were perfect! I also preferred that she sits you in a comfortable leather chair and leans you back slightly instead of having to lay down on a flat massage table. Way more pleasant for this service. Highly recommended !!! read more

Nilam Threading and Spa - Eyebrow threading. Night and day from how they were before !! So happy with Nilam!! - Skin Care Near Me - Richmond, Virginia

nilam did an EXCELLENT job on my brows. i got immediate service because it was empty when i went, thank goodness, because i had a meeting to get to and didnt make an appointment, regardless, she did a great job and had very precise cuts also check out the nice indian buffet for lunch for great indian food! read more

I recently moved from the DC area and just used Yelp to find a new threading place as good as the one I went to back home. Nilam was the first place to show up and I decided to try them out after the many good reviews. When I showed up there were two others ahead of me and I only really waited maybe 15 mins before she saw me for eyebrow threading and waxing the lip and sideburns. Make sure you're clear on what you want upfront, there was a minor confusion when she forgot about waxing the sideburns. But overall she did a great job. Kind of wish she had used rose water or some lotion to calm the skin irritation. When I got home I put some lotion on my face to cool the burning and protect the unde She's a one person business so don't mind waiting a bit. I thought I had come at a good time where there would be a lull but I guess all of us had the same idea. When she was working on me, the lady ahead of me was waiting for Nilam to finish her service in the private room. Also there were two other ladies after me. But overall good service and reasonably priced. read more

Came her twice to have me eyebrows and chin done. Didnt like the way she does my eyebrows too thin. Sweet lady, but after I told her that she does them too thin she suggested I let her know before hand. She didn't really make it right by apologizing or saying she'll give me some sort of discount on the next one to keep me coming. My other lady was out of comission which is why I tried Nilam out. I will only return if my primary threader is out again. read more

I've been getting my eyebrows threaded for years at another shop. But after my experience here, this will be my new go-to place. I walked in and was served immediately. Nilam was friendly, fast and gentle. I asked her to fix one thing and she did with no hesitation. Loved looking at all the jewelry. The service was very affordable and tip can be added to card payment. read more

I had been abusing the inch and half strips of hair above my eyes for to long before I stumbled on Nilam. We all know what is supposed to happen: technician studies your face, listens to your wants/concerns, then recommends and DOES what looks best for you. This shop really delivers on that fantasy. Quick and knowledgeable this is the only place in richmond that touched my precious brows. read more

The woman who threaded my eyebrow did a wonderful job. The store was very unique and neat, and the staff was very friendly. I would definitely go back to get my eyebrows touched up! read more

Nilam Threading and Spa - After threading eyebrow - Skin Care Near Me - Richmond, Virginia

After I started a new skincare regimen, my dermatologist told me that the only options for hair removal would be threading or laser (a little bit out of my price range at the moment). Yelp led me to Nilam! First, she is literally the only one in a 20-mile radius who offers threading. I've been seeing her for a solid year and couldn't be happier! Second, pricing is very, very reasonable. Much cheaper than waxing. (Beware, threading HURTS. I can honestly say that Brazilians hurt less than full face threading. But then again my skin is very sensitive. Beauty is pain, yes?) Third, it's important to support local businesses. Nilam owns the salon and devotes 6 days of the week to keeping her clients happy. She is a superwoman! For all of these reasons, it's well worth the drive to see my threading go-to. It's helpful to call ahead to check Nilam's availability. That said, she has ALWAYS managed to squeeze me in. Note about location: the salon is tucked inside a strip mall on the Midlothian turnpike. It's by Car Pool - if you're by AC Moore, you're not in the right place. It's the smaller shopping center with the sushi joint and Indian restaurant, next to the Dominican salon. read more

I've been going to Nilam for several years now and I don't let anyone else touch my brows. I have naturally thick, wild brows and she cleans them up perfectly. Her work is consistent and I never have to wait long. Nilam is the best. read more

I ran across this place while trying to find someone to shape my brows. I have been a fan of threading since I was a high schooler, so I am very picky and I believe that a woman with non groomed eyebrows is a hot mess!!!!. A lot of places tend to lack in consistency and taking the proper time to groom each person based on their individual face characteristics...now on to the review. The location isn't the best. It's tucked away in a shopping center and can be easily missed. The inside is decent - nothing to write home about. I was quickly greeted as soon as I entered (that's a plus). I had called ahead of time to set up an appt bc I didn't want to wait. The owner (nilam) did my brows. she was conversational but not too much to were I was dying to get up. She allowed me to look at my brows with her prior to starting and I liked that! Once she got started, I felt she knew what she was doing- she spent ample time on both brows using a combo of threading and the brow shears. After each brow she allowed me to look to make sure I approved! I felt she catered to the shape of my face and not just doing a standard arch and shape for all people that come by Conclusion: I have been looking for someone to be consistent and give my brows the proper care in Richmond and I would definitely recommend this new establishment. I loved my brows and they looked great and she was able to even them out ( bc the eyebrow place aka chop shop inside regency mall messed my eyebrows up!!!) Now, it will take a few more return visits to make sure the consistency aspect stays, because many companies start off being able to do that but once business grows it's down the drain. I think this is a place worth a try for richmond yelpers. She also does massages and waxing services in her place as well. Hope this helps and I'll update my review upon my next visit in a few weeks! read more

Nilam is the real deal! If you are looking to try threading, look no further. Remember "cat's cradle" that game that children play with string or yarn? The process is similar. She uses regular sewing thread to remove the unwanted facial hair, crazy! I prefer threading over waxing because my skin is so sensitive. I have minimal irritation following my treatment. It's definitely a unique skill and feels strange. Now, don't get fooled by rumors that it doesn't hurt, ouch! However, the end result is well worth it. Hair re-growth is supposed to become more fine and sparse after regular visits. Overall, if you are looking for an effective hair removal method in a private setting, give it a shot! read more

One of the best threading places I've been to! The customer service was great and very friendly. Eyebrows were amazing, would highly recommend! read more

I went today to Nilam's for the first time and I was so impressed and how efficiently and quickly she did my eyebrows. It didn't hurt at all and she knows exactly what she is doing! The chairs were comfortable and although I wasn't a waiting guest, I noticed soft drinks for awaiting guests. Best around the 804 area. Will definitely be coming back (my go-to place now!) highly recommend! read more

Very Good! My go to threading place in the greater Richmond, VA area. I am glad I found it. Will go back here for future service(s)

I was a walk in today, welcomed with a warm smile from the owner, serviced, satisfied and honestly am ready to go back again.i used to go somewhere else for 6.5 years and they have drastically changed in my opinion. I decided today to try someone new, I don't regret this choice read more

I've been coming once a month since moving here. She usually does an amazing job. Went in to just clean up my brows and wasn't 100% satisfied. Decided to come back after letting my eye brows grow back out and try again. She did an amazing job. Back to loving my eyebrows! read more