I just moved to Richmond after 12 years in NYC and was nervous about trying a new wax place. I came…read morehere for a Brazilian and was blown away! This was the most painless wax I've EVER experienced and the attention to detail was on point. No need to shop around. This is the spot. Ashley is the best!

I can't WAIT until my girl gets back from Vietnam! I've been having to go to other salons and they…read moreare awful! This one was my latest... I arrived at 5:10 p.m.. I sat in a pedicure chair for about 10 minutes until they ran my water. The chair was THE best pedicure massage chair I've ever been in, so I didn't mind. My pedicure service began at about 5:25 p.m. and it was over by 5:45 p.m. I've never in my decades of pedicures gotten a 20 minute pedicure. They're usually 45-60 minutes! She zipped through it so quickly, paying no particular attention to the anything. Miraculously, the end result looked okay, so again, I wasn't too bothered. After my pedicure was finished, she started working on another client (taking her sweet time)... and didn't come back to me for a full 50 minutes to look at my nails. She said it was 30 minutes. I corrected her. It was another 10 (a full hour) before she actually started working on my dip. She apologized for the wait, but once again, she zipped through my dip so quickly... a mere 25 minutes when it's normally 65-75! I mean, why work so fast now? There were no other clients. Take your time with my nails and do a good job! She cut my nails way too short. She did next to nothing with my cuticles. And my final result shows ridges and file marks in my nails! She said she could fix it and asked me to come back tomorrow. WHAT?! You want me to waste MORE of my time so you can do what you should've done the first time? Hell to the no! She also told me my toes were dry, so I could put my socks and shoes on. WHAT?! Even I know how long toes take to dry and that socks basically for the rest of the day are a no no! While she was a nice person, what good is nice if you keep me waiting an hour and provide me with a terrible service? Never again. Please, Nancy. Come home soon!

Be forewarned, their regular "Classic Nails Art" pedicure is literally 15 minutes and it shows…read more Left polish all on my skin and just overall wasn't good or relaxing. She said you have to get a more expensive pedicure for it to be longer than 15 minutes and not rushed. I've never had a pedicure that was only 15 minutes. Such a waste of money. Could have done it at home. Worst pedicure I've gotten in two decades. The whole point of me going was to treat myself. Instead I played myself. As you can see from the pedicure menu I've posted, there is no indication that this is a 15 minute service. At least call it a "rapid" or "express" pedicure or something. She expected me to know that because it's "cheap" (26 dollars) that it's not a full pedicure and would only be 15 minutes. Never again.

I had such a great experience at River City Skin Studio. Marija the instructor there taught me…read moreBrazilian waxing and was extremely professional, knowledgeable, and made everything easy to understand. Her service was also super fast, which I really appreciated. She also personally performed my Brazilian wax, and it was done quickly and efficiently. I felt completely comfortable the entire time, She's truly amazing at what she does, and I would absolutely recommend River City Skin Studio to anyone looking for a professional, comfortable, and high-quality waxing experience.

Marija was wonderful. Made me feel very comfortable for my first facial. communicated what she was…read moredoing and why. The scalp massage was my favorite part!

Kendrick is an amazing lash artist. I get compliments almost daily on my lashes. They are very…read morenatural and as an active woman I like just being able to get up and head out the door without having to put makeup on my eyes.

Bad service. The owner does not care if you are dissatisfied with the services. No refund she will…read moretell you. They are not even listed with The better business bureau.

First time coming to Nail Trend, and I can definitely say I'll be a returning client!! Lana did SO…read moregood on my nails! I'm super picky about my shape, and she executed it to perfection. I got a builder gel set, and I'm obsessed with how they turned out!

This has been my go-to nail place since moving to VA. The staff is consistently welcoming, the…read morepricing is competitive for the level of service, and I've always been impressed with my results.

I love this place! First off, it's HUGE. I imagine they have room for walk ins all the time. I…read morewalked in at 5pm on a Monday and they took me and my fiancé immediately. We both got pedicures- the milk and honey option, which was $55 I believe (without tax and tip). Hot stones, scrub, hot towels, amazing smelling lotion, etc. The staff were awesome, so nice and quiet and funny, and were efficient. They did a great job with my calluses and cuticles, and I'm a week out from the pedicure with no chips at all. The store is extremely clean, smells great, is well lit but not aggressively so, the chairs are comfortable, and the equipment all looks really nice. I will say neither of us got gel polish, so I can't speak to that, but my pedicure was a 5 star experience! I'll be back for sure :)

1/26/24: I just…read morewanted to update you all! The shop is still A1! This is my go to nail shop. They are a little more pricey but their service is worth it! I've been to 3 different technicians and they all are top tier! Nothing but great service.

My appointment date: May 10, 2017 with Amber I gave it a 3…read morestar as in it's okay but I'm not a fan. Please *note* I bought the "Full set Xtreme Eye Lash Extension" Groupon for much cheaper price than it is now. The inside of Lash Studio by Elle was very posh, clean and cute. There was coffee, and some chocolate in the sitting area. The studio was very clean and beautifully decorated. The certified Xtreme Lash stylist, Amber, was very nice and very informative about the difference between Xtreme lashes and other lashes. I've gotten my eyelashes done many times before in NYC. I was hoping Amber would be my monthly go-to eyelash stylist but unfortunately, my first visit and I wasn't 100% satisfied with the results. I am going to give a fair and honest review so here's why: I showed Amber a couple of pictures of how I want my eyelashes from Lash Studio's own Instagram and Facebook pictures of their before and after Eyelash extensions. I was very impressed with the photos Lash Studio by Elle had (hence why I bought the Groupon). The photos display women with long AND thick lashes. However when Amber asked me what I wanted and I showed her pics from their own website, she said she cant do volume/thickness, she can only "lengthen my eyelashes to give it a mascara effect"... Problem was that I already have naturally long eyelashes, I needed volume... I wanted her to be able to work with my type of eyelashes but she seemed to only know how to work with people who have eyelashes similar to hers which are short eyelashes. I even showed her a picture of two ladies on their company's website to indicate that's exactly what I want but Amber said I'd have to pay her an EXTRA $20 for VOLUME and THICKNESS on my eyelashes. I expressed what I want, as I've had previous eyelash stylist in NYC give me thick voluminous eyelash extensions many times before for the same price, and within the same amount of time. Amber repeated she can make it thick for $20 more otherwise she's just going to add eyelashes for length purposes and that she would try her best. (sigh) I laid down hoping for the best, like any girl on her first visit to a salon. After 3 very still tiring hours, I notice she did a nice job but not a great job. Her work was nice enough for me not to say anything negative, but not nice enough for me to want to come back to do it again. I know she tried her best,as putting on Eyelashes is very tedious and takes lots of patience on both ends, so the 3 stars I've given are going into Amber's effort, the interior decor of the studio, and the friendly atmosphere. Thanks for trying Amber, I appreciate your effort. For everyone else, I added updated pictures of how my eyelashes look on day 9.

I am in love with this new lash studio! I got this done last minute so I am glad I got their grand…read moreopening price :)!! My stylist was superb. She knew what length lashes would best suit me. I have short Asian/Korean lashes so I was more than happy to get a professional's opinion, plus her opinions were right! I know a lot of us want the way we want things but I'm soooo glad I trusted Elle with my lashes :) I would recommend Lash Studios Elle to everyone and anyone, let's be honest their prices right now are killer!

If you are looking for a wonderful nail salon, look no further! The moment I walked in I was…read morewelcomed and felt like a VIP! The vibe is so relaxing and Ella provides the best service! I love that they also had several 'seasonal' themed pedicures you could choose from along with their usual offerings. Can't wait to go back!

I love this place! I have been going here for years. Ms Jessica is the absolute best when it comes…read moreto shaping your fingernails and ensuring a smooth finish. Ms Kim and Ms Nancy are pedicure extraordinaires and if you're looking for fresh and fun designs, the young lady who is a newer addition to the team will set you up well. Highly recommend!