I love this place! I have been going here for years. Ms Jessica is the absolute best when it comes to shaping your fingernails and ensuring a smooth finish. Ms Kim and Ms Nancy are pedicure extraordinaires and if you're looking for fresh and fun designs, the young lady who is a newer addition to the team will set you up well. Highly recommend! read more

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Although she did a good job, my nails look good but she cut me several times with her file. Also she used a electric drill to remove old dip. Burnt me several times with the drill. read more

The best nail salon in Short Pump! Believe me, I've tried them all (almost). I've been going here for years. They are the cleanest and the nicest! You can't go wrong with this salon! read more

Amazing service and quality! I've been to a lot of nail salons and this one is one of the best! read more

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I had an appointment I booked online a couple weeks in advance, and I still waited 20 minutes past my appointment time to get started. I was glad to see that all metal tools were sterilized and in a sealed pouch, especially when the tech cut my finger while trimming my cuticles. She seemed unbothered, but did try to sterilize the area and stop the bleeding. The three techs that were working helped one another since they appeared short handed, but that left clients waiting unattended in the middle of their service, and the techs did not wash or sanitize their hands when transitioning between clients. The gel polish was applied very precisely, and the end result was good, but the manicure was pretty bare bones & the experience was a little rough. It is noticeably less pricey than other salons close by, but the experience reflects that also. read more

Nail Bar & Spa - Final product - Nail Salons Near Me - Henrico, Virginia

If you are particular about your nails, don't do this to yourself. I despise leaving negative reviews and really hoped to have a good experience here as I just really needed my nails done this day, but honestly, if I had taken the time (as I usually do) to read some of the reviews myself before hastily deciding to try it I would have avoided the fallout. So I hope my review helps someone else. I made the grave mistake of going here a week ago when my regular nail lady at Relax Nails (an amazing salon up the street that I'm typically loyal to) wasn't available and I've regretted it since the day I got my nails done. The woman who did my nails was nice enough, but the way she used the drill to take off my dip vs. solution was my first tip that this wasn't going to go well. Burned me three times on three fingers with the drill file, clearly drilling down to my nailbed. The dip was put on lumpy. Then she applied the top coat so poorly it was beneath the quality of even my 7 year-old niece. The shape of/filing of my nails was terrible. For the final act, when I went to wash my hands, the washcloths there to dry them smelled like mildew. I had to rewash and ask for a paper towel. It was all just super unskilled and sloppy, and I was so disappointed. I went back two days later because naturally they were chipping. Shortly after I left, the original chipped ones chipped again and so did others. I'm so embarrassed to go back to my regular person who is so careful, skilled, and takes excellent care of my nails and my nail health. She is going to be horrified with this work and that I let it happen. There might be nail techs here who do fantastic work, but I wasn't served by one. I'm just so relieved that even though I needed a pedicure, I had the good sense not to get one, because I would be even more upset. read more

This small but cozy nail salon is the best! I love Nancy and Jessica ! There are other technicians that are also good... after only a couple times They know you by name.. read more

My pedicure is fine, and my nail tech was nice. Very unclear about pricing and the manager (I think) was rather rude about it when I asked at the end. I was told one price over the phone, and charged more at the salon. When I asked about it, she told me I was wrong and the price I was paying is what she had told me. They also charged me $15 for gel polish and $15 to remove gel polish off TWO nails, which I think is incredibly high especially for an average experience. read more

My wife and I went in. It is a beautiful spotless place. They pamper you. Great job on the pedicure for me. My wife is in heaven here.

Nancy was super nice and quick, service was on point. I was able to book appointment online and got the same day an appointment. read more

Nail Bar & Spa - Nail Salons Near Me - Henrico, Virginia

Had polygel nails done- I love them! Lighter feeling than acrylics, and no strong odor. Nail Bar & Spa has great service, comfortable place. Jessica was so friendly. I do recommend making a appointment- especially on the weekends. They are super busy. They have a huge variety of pedicures that I'm dying to try. read more

Nail Bar & Spa - This is the ombré polygels I had done - Nail Salons Near Me - Henrico, Virginia

Followed my nail tech from my last salon to this one. It's farther away, but it's nicer and cleaner. Slightly higher price, but still affordable. My girl knows exactly what I like and don't like--shapes, colors, lotion instead of oil--so I don't have to retrain anyone new, lol. They even offer complimentary adult beverage and fruit or chocolate. AND they have a rewards program... when you spend a certain amount, you get a discount. I spent $200 on previous services and just got $10 off this one! read more

Nail Bar & Spa - Wine, anyone? - Nail Salons Near Me - Henrico, Virginia

I see this place every Saturday bringing my little one to ballet/tap classes. I go in and pick up cards and distribute although I never visited. Today was my very first visit because I didn't want the pedicure services suggested I opt for the basic gel pink n white . My cuticles were not even cut or cleaned. The price was $30 for pedicure, $22 for pink and white gel. I said ok. My feet were placed in cold freezing water. I took pictures. I asked why did she put lotion on my legs then wiped them down, no warm water, no callous stone just immediately started to dry and paint my toes. I still had some of the old polish on my toes.I paid $30 and said thank you. Well on to the next nail shop. This place will scam you . Will not be defeated. I had to go to Flawless Nail & Hair Salon on Cox and was treated with 100% professionalism . read more

I really like this place! Made an appointment for myself and two friends. First off the staff was extremely accommodating, warm, and friendly. I came here on a Saturday with my girlfriends. We were ushered to our massage pedicure chairs right away and given phenomenal pedi's. Service included choices of wine and champagne. Lee did my pedicure and Jessica took care of my nails, both fantastic. Jessica does facials too, apparently her facials are amazing. (My girlfriend's had facials, I did not). I am currently breastfeeding and they allowed me to pump in a private room- I thought this was especially considerate and kind. This will be my go to in Richmond; great service, good prices, variety, and close to great shops and dining! read more

Nail Bar & Spa - Dipped tips - Nail Salons Near Me - Henrico, Virginia

STAY AWAY!!!!! I'm in town for the holiday. I've actually been here on other occasions for family weddings. Weds 11/2719 I came in for a dip manicure. The girl that did my nails was extremely slow & instead of using the dip final topcoat she put a gel topcoat on and had me dry them under the UV light. That is not protocol for Dip method and frankly I was exhausted from being there over two hours. Of course the top coat immediately peeled off that night. When I called the next day to see about getting them redone or a refund since I was flying home that day the owner was rude and offered a 50% coupon. If I could give a negative star I would. BEWARE. There are plenty of other options out there, stay away from a bad business that isn't training their staff correctly and unwilling to provide good service or honor their work. read more

Nail Bar & Spa - Notice the dull look? That's because the entire top coat peeled off within hours of me leaving the salon that night. - Nail Salons Near Me - Henrico, Virginia

I have been going to this salon since Jessica opened her doors. I followed Kim from her previous locations and I love it!!! Its clean and i tease Jessica because she's always decorating and moving things around beautifully!! These ladies work hard and always very pleasant. Go see them, you'll be hooked!!! read more

I received a "quickie" pedicure here. It was $30 and pretty much just the basics which I'm ok with, but there isn't anything spectacular about the service. I get gel polish so my total was $50. The inside was nice and clean and the staff were polite as well. read more

One of the best dip powder manicures I've ever gotten! The nail technician really took her time making sure they were the perfect shape and even which I really appreciate. They turned out beautiful for my wedding! Highly recommend read more

Nail Bar & Spa - Dip Powder Manicure - Nail Salons Near Me - Henrico, Virginia

I got my nails done last thursday (11/16) and a week later all of them are chipping and was only given one top coat and it's off on over half of my nails. i'm so upset and very disappointed!!!! Im not even from VA and was so excited to get my nails done after 4 months but damn it was a complete WASTE of my money. read more

Had an appointment. 15 minutes before appointment, got a text to wait 15 minutes passed my appointment to come. Was already there by time I got the message. Waited 35 minutes to have someone do my pedicure, which I had to switch chairs for in wet feet. The tech scrubbed so hard that one of my feet actually hurt on the bottom. My nails were done by the same person, who cut my skin and made me bleed twice. My nails are not smooth around the edges, they have jagged places. They are also unevenly cut on a few fingers. I'm not happy and will not return. read more

I don't like leaving negative reviews but this was truly the worst manicure and pedicure I've experienced and more costly than other salons, as well. I will not go back. read more

It was my first time going to this place and I'll be back! The pampering during my pedicure was incredible. Prices were fair, and the staff was quite friendly, especially my nail tech, whose name I believe is Thao. More importantly, I had a cracked big toenail that was lifting and I was afraid that debris would get under there and cause an infection. My nail tech actually removed almost the whole nail and rebuilt it with acrylic. I'm so pleased with the entire pedicure and no longer worried about the state of my toenail. Thanks, Nail Bar! read more

This place is my new go to! I made an appointment for my mom and myself while she's in town. The ladies here went above and beyond for us today. They never rushed us when trying to pick a color or a pedicure choice (there are a lot of them btw!) Also, we were offered complementary drinks. Very happy with how our nails turned out as well! read more

Wonderful customer service! My pedicure was one of the best I've had in Richmond! Oh! And they have wine!

First of all this place is not a $ place. the prices are pretty high like all the other $$ places. the lady who did pedicure for me was not a good choice. she hurt feet with her tool with more than 3 times. also the hot towel was way too hot for me. her eyes were only on tip; not in providing good service. read more

Lee is the best. This is the best pedicure I've ever had. Everything about the workers and the actual pedicure was perfect. The only problem was an incredibly rude woman came in to get a pedicure and was laughing, yelling, and talking super loud on her cell phone. She was cursing and so disrespectful to those around her. There is an unspoken rule that you are quiet during these treatments and my amazing experience ended with me annoyed because of this rude woman. I think staff should have asked her to be quiet. The two other patrons and I exchanged looks of annoyance and disappointment once she arrived. I was going to give 4 stars because of this woman but decided against it because all the staff were lovely, aside from allowing this woman to be loud af on her phone for 10 minutes or so. Lee was beyond wonderful. read more

Nail Bar & Spa - The Lime Zest Pedicure smells so good - Nail Salons Near Me - Henrico, Virginia

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I have been to this salon multiple times with no issues. However, I called a day in advance for a 12:30 pm appointment on Saturday, May 14th. I was graduating from college that day and wanted to get my nails done before. I received a call and voicemail from the salon at 11:20am which I thought was weird because they have never called me the day of my appointment. I tried calling back and the line was either busy or no one answered. The salon calls again at 11:45am and this time I'm able to get through. The lady basically said that she booked another appointment at the same time as me and wanted to push my appointment back as she "was calling me all morning". I did not expect the salon to call me nor is calling me an hour before my appointment constitute as calling me all morning. Needless to say, I cancelled my appointment and will not be coming to this salon again!! Very unprofessional and not how you treat a repeat customer. read more

I've been to this salon many times but its quality and service have declined. I walked in for a mani/pedi and was asked to come back in a hour which I agreed to so they wouldn't lose my business even though it meant killing time for an hour. When I arrived an hour later they sat me in a pedicure chair and went back to work on a client who had obviously just arrived. I waited 45 minutes for my pedicure to start. When I then said that I would no longer have time to do the manicure as well, there was no apology. The technician simply began calling clients (while still working on my pedicure) trying to get someone to come in earlier since "she had finished her appointments early." She also cut me in her rush to finish and move on to someone else. I will not be back. read more

Been here a few times and I love it. Great service and great prices. This is my go to place for my nails and even my mom liked it. She's super picky about who does her nails and she loves this place. Definitely recommend! read more

I have only been to this nail salon once but I was not impressed. I asked for a gel French manicure, the owner took care of me, as I was the only customer in the shop. I don't think the cuticle scissors were autoclaved before she used them on me. I was also asked to wait for 10 minutes while she waxed a walk in customer's eyebrows (there was another employee present who could have done it). I was also told that I could not use my credit card to pay because the salon was charged for every card transaction. The owner explained that in order to keep a promotional price going she would only take cash or check. I had to go to another store and use their ATM. Two of my nails chipped within hours of the manicure and the gel polish was flaking and peeling within a couple days. Over all I was just very dissatisfied with the service and will not be returning. read more

This place is slow and not organized. The manager is never in the salon. It is always a problem when it comes to your 10.00 discount.

The staff here was so friendly! We were running behind and they waited for us, and took very good care of us! We will definitely return! Clean salon, very sanitary, and great space! read more

I was so excited to try this place out given the review. I called, scheduled an appointment and arrived a couple minutes early. I was greeted and told to pick out my color. I took several pics of potential colors and sat down. Although I had an appointment, I waited about 15 minutes before being seen. Once I sat down, the nail tech proceeded to wrap my nails. While doing so she inquired for my color. I explained that took a few pictures and needed my hands to make a final decision. Since I was being wrapped to remove existing dip, I told her that I would make a final choice when my hands were free. Although she never introduced herself, I asked and she indicated that her name was Jessica. The rest of the service was lower than mediocre. My dip was bumpy and the top coat came off less than two days later. Jessica was more pleasant to other people than she was to the person in front of her. I was disappointed and out of $60. Very sad! read more

I absolutely love this shop. Everyone is so friendly and knowledgeable about their services. I have been going to this salon for years and have absolutely nothing but nice things to say about it. read more

Found this place based on a friend's recommendation. I got a shellac that lasted 3.5 weeks!!! It would've lasted longer, but they were purple and the contrast was too much with the new nail growing in. Sign up for their email list, you can get special coupons during holidays and your birthday. You can also do a shellac without "manicure", which still cuts nails, cuticles, and color for only $18! The last place I went was in the Wellesley plaza, and their Shellac only lasted a week, and then started popping on the sides. read more

I've been to this location several times and received excellent service. Yesterday was not the case. My boyfriend and I drove over an hour to get pedicures here because we both had had a great experience there prior. We walked in around 12noon. It wasn't busy. We were asked if we had an appointment. We said no. We were then told we could not get a deluxe pedicure due to timing or to come back around 5pm. They offered to do a regular pedicure instead. Since we drove over an hour, we agreed to get a basic pedicure. The pedicure was okay. The lady doing my feet was sweet but she failed to offer anything to drink. Only when the lady came in to do my b/f feet offered him something and then me. But our greatest irritation came towards the end when the next lady came in. They asked her if she wanted regular or gel nails. They offered her a drink as soon as she sat down. They handed her a menu to choose which pedicure she wanted. If they were busy, we would have understood but there seemed to be a preference in clientele. So we won't be back! read more

Good service and prices. Massage during pedicure and manicure was a little rough and choppy though. Not very relaxing but the rest was great! read more

This place is great! The staff is always friendly,and have never had an issue walking in for services. They are all very funny,serve you an adult beverage, and do great work. My pedicures last over a month, and my gel manicure lasted well over 2 weeks. They are reasonably priced as well. Nail Bar and spa is the place to go! read more

I've been to the nail salon before and had no issues. So I went back to take my daughter for her birthday. However, this time the service was the absolute worse I've ever received in my life. Jessica had a very nasty attitude and proceeded to get extremely angry and storm off while doing my daughters nails. She claimed it was due to us asking questions and talking, which should never be an issue when you're a customer. Customers should be able to ask questions and talk and receive sufficient service. It's a nail shop, a place of business, a place to relax chill talk and unwind. Never in my life have I heard of anything of this nature. She stormed off and went to talk about us to her colleagues and other customers, then came back crying as if someone did something to her. When truly, she disrespected us completely. Those actions alone showed me she had some emotional and mental issues within herself. It's very sad how unprofessional she was and how she couldn't handle questions being asked. It honestly seemed as though it was a bad day for her and she decided to take it out on the customer. The service and rudeness was so horrible I couldn't even believe it and felt she owed us an apology, but she refused to understand her wrong doing. However, the guilt was written all over her face. Jessica is the owner and should set an example. However, she is unprofessional, extremely disrespectful, sadly pathetic excuse for an adult, and emotionally disturbed. She may have some psychotic issues based off her actions. She continued to raise her voice, roll her eyes, and just act like a child... but wanted to place blame on me for her actions. I proceeded to be the bigger one and told her exactly how I felt during check out at the counter, and instead of recognizing her wrongs and doing the right thing as I tried to have a decent civilized conversation with her... she proceeded to be even ruder. I truly feel that Jessica is a racist and has an issue with African Americans, as I've never heard her disrespect any other customers the way she did myself and my child. She needs help and should be ashamed of herself. A business should not conduct themselves in this matter at all. I was so disgusted at the services and disrespect, I had to truly tell her about herself and let it be known I will not tolerate it. Jessica's own friend walked me out and apologized on her behalf and stated he completed understood and that I did the right thing speaking up for myself and my child. The gentleman even stated that yes she shouldn't have handled it that way and was wrong. Although, I truly appreciated him and his kindness and willingness to step in, she should have been the one to correct herself. She doesn't deserve a business license as a nail tech. I'm currently in contact with my law firm to further discuss taken actions against her and complaining to the Commonwealth of Virginia's licensing department to ensure she is reprimanded accurately. Overall, this has become a legal manner, and to all the customers out there... please be aware of who you give your business to! They may initially portray to be nice and welcoming and professional, but the truth always reveals itself. I will say the other ladies have always been very pleasant and kind. Unfortunately, I can't say the same for the owner, which is horrible because she should be the best behaved at all times. Fellow customers, never allow anyone to disrespect you nor speak to you as a child or as if you're less of who you are. Everyone deserves respect and every customer deserves to have a voice. Never allow someone to tell you that you can't talk or ask questions. It's highly pathetic, unacceptable, and down right unprofessional. Thank you and God bless. read more

Very nice ladies! Got my eyebrows done and they looked fabulous, I will be returning soon for a relaxing pedicure. The atmosphere is very relaxing and quiet, I love it! read more