Best lashes in RVA!!! I recently moved to Richmond and have been looking for a new lash tech &…read morefound Izzy! She's so nice and she makes sure you love your lashes every time! Highly recommend!!

She does a great job on my classic lashes and I generally don't have trouble getting an appointment…read morewhen I need it. Convenient location in bon air/midlo. Very sweet person!

I have had lash extensions for over two years now and I absolutely love them. That said, I travel a…read morelot and, in my trav la, have experienced some less than great technicians. Sonia exceeded all of my nervous expectations - she knows what she's doing, she's fast and gentle, and my eyelashes look natural and great. I highly recommend her!

She glued my eyes shut. Pried them open. As I continued to shed tears due to the irritation, she…read morehad the nerve to ask me if I have allergies. Lol. I paid over $160 for this experience. She was a nice person and I was hoping I found someone I could stick with, but no, I have not. I'm really surprised about my experience since I decided to go see her based on the glowing reviews here and the experience she claims to have. This is why I felt like I had to leave a honest review. ------ Update: its been less than a week, and she has used too much glue and didnt smooth it out, the glue is clumpy and has sharp edges, it pokes my eyelids no matter how gently I touch them. And whe they fall out and gets in my eye - it hurts really bad and scratch my eyes they turn red.

I've been growing out my brows for approximately 5 - 6 months and she helped me and explained to me…read morevery detailed why my brows are shaped the way they are, how to avoid, steps moving forward to achieve my goals. I've been a victim of nail salon waxers and am excited to start my threading journey with her!

I've been coming here for probably 6 years now! This is the one and only place where I get my brows…read morethreaded. Swatsy is amazing and the sweetest. I highly highly recommend making your appointment online as they can get extremely busy. My brows aren't really thick and more-so lose shape when they grow out vs getting bushy so I usually come every 4 weeks or schedule around events/holidays. I love that Swatsy let's me check out my brows before leaving. And she's great at pointing out where she's threading if a few hairs are out of place...or if she wants to let certain areas grow out a little more. She's an expert truly! And I always buy the buy 3 get 1 free card, so it's basically like I pay for my services in advance and use them whenever. 10/10

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

Enjoyed a custom facial this weekend at Habit, which is super trendy and cute. We had a party of 4…read moreand were all taken to different spots, some in the large open room, and some in more private areas. The facial was good, the products felt great on my skin and left it shining and flawless, and the facial massage was heavenly. In the downside, we were taken back over 10 minutes past our appointment times and the majority of the appointment was spent asking questions and talking. Additionally, the spa does not have a traditional facial with spa robes etc as it is all in the open so that takes away from the spa feel. Overall, the facial was great and I would definitely go back again!

Arielle is the very best lash artist in RVA! I highly recommend her I know you won't be…read moredisappointed;-)

I recently moved to Richmond. Before I moved, my friend (a lash specialist) had done my lashes a…read morecouple of times. I really loved having her do my lashes, but the distance made it necessary for me to find someone in the area to do my lashes if I wanted to continue having them done. I used Yelp to find luxe lashes. I booked an appointment with Anastasia. My first two times at luxe were a great experience, had no issues with the lashes. The third appointment was on Dec 23rd. It honestly seemed sorta short, I was wondering how my lashes were done so quickly. Well by the morning of Christmas, I realized all of my lashes were coming out. It was crazy- they were literally falling out in clumps in the middle of me talking to my patients! Which was sorta embarrassing. By the next morning they were almost completely gone, only the amount I had before the fill was left. I called luxe to ask what could be done. I was offered a free appointment for my lashes to get redone. I was leaving the area that day, and wouldn't be back until after the holidays, which was the whole reason I got my lashes done. After that I was scheduled for two months of 80hr work wks so I really didn't need lashes for that. Explained my situation and asked for a refund. By this point, it was clear no wanted to remedy my situation. I had to keep calling. Eventually I got in touch with the owner. Our whole convo I felt that she was accusing me of being the reason the lashes fell out (i.e. asking me if I showered or cried). However at the end of the convo she said she would refund me. The next day I was back home for the holidays. My friend looked at my lashes and said they had fallen out because they were placed way too far out on my lashes, and not enough glue was used. She removed the few left for me .... It's been over two weeks since then. I've called 2-3x to ask where my refund is. Refunds don't take over two weeks. I still feel like I'm being blamed for a bad lash job, and I feel that luxe cares more about money than making sure they do a good job.

This place is busy. They have reputable reviews though, so I was in a bind just before the holidays…read moreand on a time crunch and my other place i frequent couldn't accommodate walk-ins at the time. So, I called to ask about the wait and they said probably around 15 mins, so I was about 10 mins away and felt this would be my best option. They weren't personable at all and no small talk at all, just confirmed what I wanted and the shape and thickness I like my brows. It wasn't the gentleness threading I'm used to, but she got the job done and my brows looked great. I felt like they hurt a bit after for a couple of days, so I was wondering if I'd been cut, but I just took care of it at home in my routine moisture care maintenance. Good alternative spot for brow threading that you can trust.

Maya is amazing! She is so talented and listens to her clients. The salon was clean and all of the…read morestaff were extremely friendly. Truly the best place to get your brows!!

Let me start by saying, I've had more then most mani's and pedi's but the combo I received a week…read moreago is hands down the best I've ever gotten in the entire Richmond area. I received the dry pedicure and my feet have never felt brand new... not too mention, its been a week and they still look and feel like I just got them done. My manicure, no matter if I get gel or not, always starts peeling off by now. This is my favorite new spot and will be back for more. From greeting me when I first came in until getting my full service without feeling rushed, I am thoroughly impressed!

Wonderful staff, services, quality work and all done with a smile. I always walk out feel very…read morerelaxed and with my next appt booked. They offer many services and deliver on all. Thanks for being so great!!

LOVE LOVE LOVE THIS PLACE…read more I've been struggling for the longest time with acne until I found the best facial spa in Richmond. The concept of this facial spa is you pay a set price and whatever your face needs, will be part of the facial. I respect this, because I don't have to worry about "add-ons" and feel I'm getting my money's worth depending on what it needs. The aesthetician who does my facials is Summer, and I definitely recommend her because she really extracts those THINGS FROM MY FACE. I feel super satisfied because I genuinely feel clean. If you get a chance to check this spa I recommend booking with Summer asap because she gets booked for months. The facials I believe are $120. SUPER CLEAN AND WORTH IT!

This is such a cute and inviting space! I've known Chelsea for years, so super proud of her…read moresecuring her own spa. The waiting area has a nice ambience with the bench-to wall seating and twinkling lights throughout. Even the bathroom here is gorgeous, and can't say I ever say that,yet alone mention in a review. All of the staff here are friendly and personable. I've had facials and waxes done here, and am always happy with both services. I've received services by Chelsea and Kat so far. I love the fact that skincare here is not just a blanket service. They truly customize your facial to your needs and skin type, and discuss use of the products you already have at home-not a hard sale to buy products there. One thing I like here is you will never have a service rushed. They don't overbook and aren't running back to back where you give the unassuming person in the lobby a look of guilt that they were waiting on your service to end, and feel bad. Nope, not here. This may be due to the fact you must call to make appointments. At times, I wish there was an online booking system, but totally understand it once I get quality service in my appointment. I highly recommend Luna and receiving services by any of the team is sure to have you happy and returning!

I recently moved from California and was in desperate need of lashes! Lisa came in on an off day to…read moreaccommodate my babysitter's availability, which was so nice of her. He studio is cute and clean and relaxing. She was so sweet and has a great sense of humor. She let me snooze, which I often do during my appointments - but while I was awake she was so pleasant to talk with. My lashes look amazing! I feel sexy again ;) I drove over an hour to see her and it was well worth it. I've had a few technicians over the course of time I've been getting lash extensions, and Lisa is certainly in my top 2. Thanks for your attention to detail and your excellent work, Lisa!

I love getting my eyelashes done and lisa does a really great job. I love how she uses J Curl and…read moreall mink; I really feel there's a difference between the synthetic and the minks. She gets so busy so expect to be interrupted often. I sometimes feel that she's kind of mean, maybe she's just burnt out but I definately feel a difference from when she first started compared to now. Sometimes i'd rather lay quietly and leave instead of engaging in a conversation. Don't use the groupons or ask about it, she got really mad at me for bringing it up and it hurt my feelings. Now, I try to keep it professional...go in, go out. Overall, she does a great job. Pay a visit and you'll feel beautiful after!