Such a relaxing time! Love the fruit and free drink. I will note that I would recommend going…read moreduring the day on a weekday. Avoid weekends and post work crowd if possible.

My own and my mother's experiences were perfectly pleasant, thigh different than other escape nails…read morelocations. Were originally went to another location as walk ins for two pedicures, and the customer service attendant called another location who had immediate availability for us (we didn't make appointments so we wouldn't feel rushed during lunch). When we got there, there was a bit of confusion as to whay exactly we wanted, even though we had been called ahead. In any event she chose the milk & honey while I picked the goat milk pedicure. Any time at the other location mom chose that version, they've put actual milk and honey into the foot bath, but not this time. This location simply uses different scrubs for your legs. Lack of uniformity was confusing and frustrated mom who had to ask mess about it. Our massages afterwards were lovely, very relaxing, but when I was waiting for mom to finish in the ladies room, I saw someone else giving the most half hearted massage imaginable. She was doing it one hammered while messing around on her phone for over a minute until I took a picture's -1* for the inconsistency between locations -1* for the "massage" I witnessed Diane and E (something that started with an E) were wonderful stylists.

From the moment I called to make my appointment to moment I walked out the door was fabulous!!! The…read morecustomer service was great, it is clean, warm and inviting.

The receptionist did a great job of getting me in right away for an appointment. I did not notice…read morean inside step and tripped going inside. I think it should be marked in some way. Brooke did my waxing and she is a very friendly and sweet person. The main complaint that I have is that I had a lot of wax reside left. Usually when I have this procedure something is used to remove left over wax. It was very sticky. That is why this is a 3 star review.

I've been known Melinda for years even before she opened Lovesome Beauty and she's hands down one…read moreof the most professional and knowledgeable estheticians I've ever known. From day one, she made me feel comfortable, listened to, and truly cared for. She has this calming energy and a level of expertise that you just don't find everywhere. She always took her time to explain what my skin needed, walked me through treatments, and gave me honest, helpful advice that actually worked. I trust her completely--my skin has never looked or felt better since seeing her. Seeing her finally open Lovesome Beauty just feels right. She's poured so much into her craft over the years, and it shows in everything she does. If you're thinking about booking with her, don't even hesitate. You'll be taken care of on every level.

From the owner: All Services by Appointment Only, Beauty Spa, Hybrid Lash Extensions, Volume Lash Extensions,…read moreClassic Lash Extensions, Nano Brows, Nano Infusion Treatments, Brow Lamination, Facials, Acne Solutions, Facial Waxing, Lash Lifting, Lash Tinting, Eyebrow Tinting, Cosmetic Eyeliner Tattooing, Permanent Makeup, Lip Blushing, Scalp Micropigmentation, Eyebrow Microblading, Ombré Brows, Powder Brows, Workshops, Training, Permanent Makeup Corrections, Beauty Education, Dermaplaning

Leading up to my appointment, I was able to schedule via text and was informed of everything I…read moreneeded to know beforehand. I was informed of the cancellation policy as well and the staff was helpful and friendly over the phone. This put my mind at ease after being previously anxious to try waxing at a spa that I'd never visited. I had such a wonderful experience during my first appointment. My esthetician, Rory Exton, was kind, genuine, and welcoming and put my mind at ease, especially after I detailed my past not-so-great waxing experience at a different facility. Throughout my appointment, she led me through the process and gave me tips and tricks for lessening pain (which worked) and for aftercare. She made me feel right at home and truly safe and the entire staff was just as kind and welcoming as she was. I went ahead and booked my next appointment with Rory and I look forward to visiting Club West Med Spa next month knowing I am in good hands!

The environment is always very clean and the staff is always super friendly! They take time to…read moreexplain procedures and accommodate changing schedules.

I received a $75 gift card from a friend and finally decided to use it for a 50-minute classic…read morefacial on my birthday this year. I had pretty high expectations since the service was around $130. The environment was clean, relaxing, and had a nice ambiance with soothing music. My esthetician was a young woman who was very kind and professional. Before starting, she explained a few optional add-ons (for an extra cost), and I agreed to just one. However, the facial itself felt much shorter than 50 minutes, more like 20! While it was somewhat relaxing, it ended so quickly that I almost wanted to ask if the time was correct. With tip, I ended up spending around $200 total, including the gift card, and honestly, it didn't feel worth the price. They also tried a bit too hard to sell a membership, which was slightly annoying. Still, I might go back one day to try a massage and see if that experience is better. Overall, the spa was clean, the staff were polite, and the atmosphere was lovely, but I just wish the facial had lasted as long as promised.

I am not a member but go frequently in south fla due to arthritis. Always a great massage and clean…read morefacility but they push and push for me to become a member!! I DO NOT do memberships anywhere, and thank goodness after reading some of the reviews here!! I always like 1.5 hrs massage and have been cancelled several times with much difficulty to rebook, or they tell me therapist only has an hour available!! Just was cancelled yesterday for a much needed massage this coming Thurs !! I will be looking for a more quality facility with less cancellations and less pushing for memberships!! It's really a shame because I've only had good massages there!!

This place is a complete ripoff, I do not recommend it. They charge you double and they only…read moremassage you 1/2 the time you paid for. And then they argue with you if you ask or complain about not getting what you pay for.

I Had Kat for my facial and massage and boy was I sooooo relaxed! Also, my face never felt better…read moreafterwards! I really need to come see her for sessions more often! She focused on my neck and shoulder area for my massage. Definitely don't wait to treat yourself, she is worthy every penny and love the beautiful environment too!

I would love to leave a personal review, however, I purchased an Expecting Mom package as a gift…read morefor my daughter. Working with the front desk ladies was a pleasure. My daughter absolutely loved both experiences, the pre-natal massage and hydrating facial. She was so happy with services as well as the ambiance. I live out of state and she asked me "how did you find this place?!"

Beautiful spa, you would never know this amazing place was in an office complex but well worth…read morefinding. I have been twice and both times the massages have been perfect. Will be back again

Had a great first time Brazilian wax with Petra! She made me feel comfortable the entire time and…read morewas very professional. I will definitely be going back to her.

I highly recommend Petra. The space was a little hard to find, but once I located it in the strip…read moremall, it was no problem for return trips. It is conveniently located near a lot of shops and a mall. Petra is talented and has a steady hand. She has helped camouflage surgical scars gone bad on my forehead and recently tattooed my lash line. I will be back for more services even though it is a 1.25 hr drive to get there.

Adia was wonderful. My first massage with Luminous Skin Care was a Valentine's gift. I've been…read moregetting massages for many years and have had very few good experiences, so I was hesitant about driving an hour without knowing the quality of work of a new therapist. However, my reservations quickly went away b/c Adia was very sweet & professional, she's thorough, had great calming energy, her space was clean, inviting and serene. My massage was great! Adia really knows how to read your body (this may sound minor, but it's critical for a great massage and very few therapists possess this ability). She worked on areas that I didn't even realize were causing aches in other areas. I would highly recommend her services! I scheduled a second massage with her, and though I've had to wait a few weeks, I'm SO looking forward to it tomorrow! She's very good at what she does, so she stays very busy. My suggestion is to book your NEXT appointment BEFORE you leave!! You'll want to come back.

owner of this establishment was very rude and I don't know how she has any clients whatsoever. She…read moreneeds to get her website They never phone to get any kind of confirmation and then when you show up, they talk to you like like they're paying you or I don't never recommend this business to anyone.

Scheduled an appointment and went right in. I got gel on my toes, it was very quick. And got medium…read morelength lashes which were fast as well! The quality of both lashes and pedicure were 10/10. Very sanitary with their tools. Nice environment. Recommend!

Horrible experience after being talked about by one of the ladies and getting aggressive service.read more