Excellent service!! I have been going to Robecca for a few years for dip nails and she does a fantastic job! Nails always last about 3-4 weeks! They offer water, mimosas and fruit. Lots of choices of colors. read more

Escape Nails & Spa - Dip manicure. - Day Spas Near Me - Midlothian, Virginia

Horrible customer service. I arrived at 7:30 PM and waited for 30 minutes, only to be turned away because the nail tech "didn't feel like" doing a full set and pedicure since it was getting close to closing time. I completely understand that it was later in the evening, but this should have been communicated to me when I arrived--not after having me sit and wait for 30 minutes. I could've gone somewhere else and given my business to someone who had the time and was happy to take me. Completely unprofessional and disrespectful of my time. I will not be returning. read more

Such a relaxing time! Love the fruit and free drink. I will note that I would recommend going during the day on a weekday. Avoid weekends and post work crowd if possible. read more

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My own and my mother's experiences were perfectly pleasant, thigh different than other escape nails locations. Were originally went to another location as walk ins for two pedicures, and the customer service attendant called another location who had immediate availability for us (we didn't make appointments so we wouldn't feel rushed during lunch). When we got there, there was a bit of confusion as to whay exactly we wanted, even though we had been called ahead. In any event she chose the milk & honey while I picked the goat milk pedicure. Any time at the other location mom chose that version, they've put actual milk and honey into the foot bath, but not this time. This location simply uses different scrubs for your legs. Lack of uniformity was confusing and frustrated mom who had to ask mess about it. Our massages afterwards were lovely, very relaxing, but when I was waiting for mom to finish in the ladies room, I saw someone else giving the most half hearted massage imaginable. She was doing it one hammered while messing around on her phone for over a minute until I took a picture's -1* for the inconsistency between locations -1* for the "massage" I witnessed Diane and E (something that started with an E) were wonderful stylists. read more

Escape Nails & Spa - My cute toes - Day Spas Near Me - Midlothian, Virginia

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Owner is rude, will literally ignore you, until she's ready to speak staff is uneducated. This place gives me money laundering vibes. Worst 80 pedicure of my life. The guy butchered my feet. No cuticle softener just went to town, used, a DIRTY towel he had on the FLOOR to dry my feet... like what in the actual f*ck. Don't go here. read more

Escape Nails & Spa - Day Spas Near Me - Midlothian, Virginia

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The girl Olivia was really nice and gave me exactly what I wanted! They also provide free drinks and fruit with service. read more

Escape Nails & Spa - Matt green nails - Day Spas Near Me - Midlothian, Virginia

I did a standard manicure and a pedicure. The regular nail polish on my fingers lasted about a week and my toe nails were cut a little too short. My toenail is a little ingrown I am hopeful it will sort itself out. I really enjoyed the infused water and fruit plate during my pedicure. Lots of parking! read more

Escape Nails & Spa - moody blue for January - Day Spas Near Me - Midlothian, Virginia

If you want a luxury experience, this is the place to go!! I will say the only reason they lose a star is because the new head spa experience needs some improvement in my opinion. As someone with long, fine hair, it was really pain when they attempted to untangle my hair with the.... Shared hairbrush (that was NOT in sanitizing liquid).. so much so I had to do it myself so I wasn't sitting there too long. The actual experience before that point was great though-- so once they learn actual hair care I think it'll be amazing. read more

As I walk in, I am greeted by a friendly face who quickly welcomes me and and asks what service we would like. I remember the young man from a previous visit, he has recommended the lavender honey pedicure, I went with that option again. The salon was decorated beautifully for Christmas and was sparkly clean We were given as much time as needed to choose our color and were assisted by Tee and Winnie to our thrones. I received a mimosa, made properly with only a spritz of orange juice And a generous platter of fresh cut fruit. I felt in paradise as I browsed my phone and sipped in luxury. The calming music sent me into a state of relaxation I had never experienced As i gazed down to my glowing toes I knew in that moment, that this is the true meaning of Christmas. Once finished, she lead me to comfortable chair where she massaged my shoulders, neck and arms. I was in a full trance, and my nails had dried by the time she was finished. It truly was a magical experience from start to finish. I'm leaving with beautiful feet and a very full belly read more

Escape Nails & Spa - Day Spas Near Me - Midlothian, Virginia

HEADSPA REVIEW ONLY!!!This review is only for the new Headspa . (I love their spa pedicures, give them consistent 5 stars, and will continue getting my pedicures here. BeBe is the best) The Headspa room is new, clean and quiet. Why such a poor review... read on....They offer three choices for the headspa, $65, $125, $190. We decided to go for the $125 middle of the road. This is supposed to be a 70 minute treatment. This treatment ended up being around 62 minutes From lay down to changing back into my clothes. When you pay $125 you expect the full treatment. I had a spa pedicure prior to the head spa and they went ahead and did the detox solution in my pedicure. So I did not do the foot soak again. They should have added those minutes to the headspa. They did NOT. If they're going to cut my minutes, they should cut the price. TIP: If you want to try the head spa, do not have any other services. And time them. Ok that said... here is the info about the $125 headspa... Once you've changed into a Velcro towel, exposing your shoulders and neck you lay down on a heated table and start with a warm oil massage on your head and neck. That is followed by a face wash, light massage, and sheet mask. Then you receive two shampoos. The second shampoo is then carried down your neck and shoulders and you are given a nice wash. Then some conditioner is run through the ends of your hair and a water trickle is set up while you get a super quick arm massage. While there is nothing too aggressive, I ended up with more massage while my friend got more scratching. Two different techniques. Then the sheet mask is removed and a incredibly light cream was applied to my face. I left feeling extremely dry and was so grateful that my friend had moisturizer in her car. Tip: bring moisturizer for your face if you get the second or third head spa because you will be extremely dry. After, 55 minutes of laying down, I was asked to get up and and sit down at the mirror where they will comb your hair... and guys this is the biggest ICK of all-It was with an UNCLEAN hairbrush that actually had someone else's hair in it! That was really disgusting guys. I cannot stress this enough. If you get ANY head spa service, bring your own wet brush or comb. Next a detangler is applied they blow dry your hair to about 80%. This took about five minutes in total. Then you change your clothes. This is what you get for $125. You will see the head spa machines, but that is not what you get for the basic or even the medium price. After being in Korea, I think, the first two choices are a complete rip off. They have a menu for wine or tea, and we weren't even offered it. Absolute waste of money for glorified head washing that made my scalp itchy. However, after reading this, this might be for you so take my tips and give it a try for yourself. read more

Escape Nails & Spa - Headspa Services - Day Spas Near Me - Midlothian, Virginia

I love this salon. I come here a couple times a year when I'm visiting family and always leave satisfied. The staff are very friendly, they explain the pricing (love that!), and they do great work. I've only done walk in appointments and I've never had to wait more than 10 minutes. Definitely recommend Escape. The only downside is that I live in California and not Virginia! read more

Waited a whole hour for a pedicure and wasn't even serviced until I was already walking out to find somewhere else!!! Find another place they don't seem to be orderly whatsoever!! read more

I got my nails done here they were uneven, the nail wasn't even fully covered, my cuticles were still out.

Mo was amazing, he was super kind and super accommodating. he was quick without speeding or compromising my nails! i enjoyed chatting with him, 10/10 recommend read more

Escape Nails & Spa - Day Spas Near Me - Midlothian, Virginia

I've had pretty decent experiences here. My previous dip manicure lasted over six weeks so I was incredibily upset to get a dip manicure from Mo that chipped after barely a week. The service (also had a pedicure) felt very rushed. He didn't bother to clean up my cuticles or really shape my nails at all. Slagles coats on without going to the edge of the nails and clearly the half-ass service has now resulted in my nails looking like trash. For $110 not including a tip, I expect my nails to last. On the fence about whether I will go back. I'm in my feels right now so it's a no. read more

My daughter in law and I have visited this salon for several years now... always good service, pricy ( I spend close to $450 each month including tip) and good quality but today I went in with a gift card from my son from Christmas and it had been redeemed by someone else on January 3rd... the last time we were there was December 21st. The person in charge only said "She already use it." And gave me the bum's rush out the door. For someone who has been a faithful customer for years and pays the equivalent of a car payment each month I just expected some sort of rectification of the situation. This was my daughter in laws gift card... she only goes with me... I also have a gift card wonder if that one will be mysteriously "already used" next time. I hate that this has colored my view of the place. read more

The nail tech was fine. I got a gel fill with French tips. I was charged $80.00!!!! Their price list says a gel fill is $50.00. Then they charged me $20.00 to polish my nails, $5.00 to trim them down, and $5.00 for French. I complained, told them how shocked I was at the price, and I was basically told too bad, don't come here. I told them I was sure I was paying for all the food and drinks I saw coming out of the back, none of which I was ever offered. Beware of the pricing when you go. It looks like a place that pours way too much money into a nail salon. Are they laundering money???? One American guy overseeing a shop full of Asian nail techs??? And he was rude!! read more

I haven't been here in years, but decided to drop in early due to being in the area & I regret it completely. The prices are now so ridiculous here!! They charged an extra $10 to remove gel polish + the additional charge to reapply the gel polish with pedicures when this is basically the standard anywhere else. Nancy was extremely dry as a tech. Didn't say much..didn't offer wine, Mismosa..nothing that my neighbors were being offered. She rushed till the end and didn't even say she was done, just got up and walked away. She finally came back and asked for my name so she could write it on the receipt to be paid. I won't be returning to this salon. read more

Hands down the best nail spa. I wish I could move it to Savannah. It's a must visit when I'm in Richmond. I've never had a subpar manicure or pedicure. I don't request a specific tech and it's always top notch. read more

Service just unprofessional and cold. Went here twice and both times the men were unfriendly and didn't take criticism well. I understand it might be frustrating catering to everyone's wants, but it turn to defensiveness and frustration way to quick. My experimenting with Dean and Mo solidified that I will never be back. read more

Do not go to this place, I had a both pedicure and manicure done I paid $130 dollars I called around 8 days after because of work I been busy I couldn't call earlier I'm a teacher I'm busy all the time . And I called just to fix 4 nails that came off, they said is fine when I came they said they'll give me 50% off . Is ridiculous, please stop giving business to this place ladies, there are better places will not be back I have been customer for 7 years . Mason was the front person , although he was kind they could have done a better resolution ! I want my money back. read more

Escape Nails & Spa - Gel manicura came off within 3 days ! - Day Spas Near Me - Midlothian, Virginia

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This place is absolutely nothing but pure greed. I wrongly decided to give them a second chance today. After being a bi-weekly customer for almost a year, for both myself and my daughter, $95 pedicures both and eyebrow waxing, I left their establishment due to the fact that I had a standing appointment with our regular techs. I received a phone call the morning of letting me know that said appointments were given away and would have to see someone else. Today we had two appointments for the same services at 11 am. At 11:51 am I am leaving after being told there are still two people ahead of me!!!! The owner is greedy and overworking her techs all for her self greed! Will NEVER go back and hopefully everyone else wises up to the fact that there is no loyalty to customers and no true appreciation for your time. read more

Have been here multiple times since they opened and haven't had any issues. I've had different people each time do my nails. Just make sure if you do go that you make sure they are doing the right mani/pedi you asked for upfront. They have multiple of the same/similar names for different price points. An example would be they have a milk and honey pedicure that doesn't include the paraffin wax or callouses scrub and is cheaper but then they also have a golden milk and honey that doesn't include have those and is more expensive. It happened today when I went to pay it was more expensive the. It should have been and I just didn't feel like dealing with it so I paid the higher price without saying anything since the service was good. read more

This was my first time visiting this salon and while Kim did a great job on my nails, unfortunately the price that I was told by the receptionist when I inquired via phone call was totally different than what both Kim and the manager/owner wanted to charge me upon completion. When I called, I was quoted $60 for a builder/liquid gel manicure, plus an extra $5 for French, so I was expecting to pay $65 total. When I got to the salon, the same person I spoke to on the phone confirmed the $65 price by showing me the menu book, so I decided to go through with the service. When Kim was finished with my nails, she began calculating the price told me it was going to be $85. Both surprised and perplexed, I told her that's not what I was told and she said she would do $80 because my nails were short and because I was told a different price to begin with. Still confused as to why I was quoted $65 but then charged almost $80+ after completion, I questioned the charge with the receptionist when I went to pay. The receptionist again confirmed that the service I received should've been $65 and not $80+ but asked the manager/owner standing beside him for confirmation. She proceeded to tell me that Kim, "shorted her money" by only charging me $80 instead of $85. I expressed to her that I was told the service would be $65 not once, but now three times and that is what I was expecting to pay. She then pulled out the menu book and told me that whatever the receptionist told me was wrong and explained that a builder/liquid gel manicure is $60, plus $20 for gel polish, plus $5 for French, so in total $85. I think it's ridiculous that I was quoted an amount that was $20 off, nor was I informed that gel polish, in addition to builder/liquid gel is an additional $20. This means that I was charged for 3 different things; builder/liquid gel manicure ($60), gel polish ($20) and French ($5). This should all be clearly listed out on the menu. If I got regular polish with French, it would have been $65 but Kim nor the receptionist found it important to mention this. Because the receptionist made the mistake by telling me the wrong price and confirming it (three times), the manager/owner should have honored what he told me. It is not my fault the receptionist does not know the correct prices. The manager/owner's tone and disposition was extremely condescending and disrespectful, especially towards a paying customer who was just trying to gain clarity on what I was told versus what I was expected to pay. While Kim did an outstanding job on my nails, the manager/owner was completely disrespectful and nasty and because of her attitude and the way she talked to and treated me, I will not be returning, nor will I refer anyone to this salon to support her business. read more

Came here to get my nails done with my mom. We both got a basic manicure. Julie picked the right color for me and was an absolute pleasure the entire service. So friendly and engaging. Julie did such an incredible job!! My mom was very happy with aarie . She was so detailed and professional and kind. This is the best nail salon in Midlothian!! read more

Escape Nails & Spa - Nails - Day Spas Near Me - Midlothian, Virginia

This was my first time at Escape, and I unfortunately did not have a pleasant experience. I went to get a mani/pedi and during my pedicure the nail tech interrupted my experience by having a forced, extensive, inappropriate conversation for at least 10 minutes. She appeared to be so distracted by her one way conversation that she forgot to lotion/massage my right leg and foot. I let this go and moved on to the manicure station. My nails look horrific, worse than when I arrived. She cut my cuticles until they bled, and left skin hanging around my fingertips. My nails were filed so short that it's painful. I just left the salon and the photos below were taken immediately upon getting in the car. If I didn't know another client waiting for their appointment, or if the salon wasn't so busy, I would have brought this to your immediate attention. I would be more than happy to share the name of the technician if you would like to follow up. I am very disappointed for the money and time lost. read more

Escape Nails & Spa - Day Spas Near Me - Midlothian, Virginia

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I've been coming here for years and never had service like this until today. I spent 175 dollars to get an mani and pedi. The nail tech shaved my skin off and did not apologize. She kept applying nail glue to it to get it to stop bleeding. After this, I did not get the full pedi experience. For my nails I showed her the photo and she gave gold powder. She got mad when I asked her to fix it like the photo and publicly embarrassed me in front of other clients. She not only rushed my nails but then cut 2 more cuticles and i bled. She wanted to charge a fix fee but after her cutting my foot and not doing my nails how I asked, she didn't charge. Don't come here if you don't like being rushed, made fun of for asking to change it, and physically hurt from a treatment that's supposed to be relaxing. read more

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I usually like going to this salon however after today I will not be returning I had a very rushed pedicure. I tried to tell the manager I was unhappy with my pedicure service as I barely even received a massage instead of her being understanding she argued with me saying that I just don't wanna pay for my service. She did not want to accommodate me for how I felt about my service. I did not receive a quality pedicure along with the massage that is offered with the milk and honey. Please do not waste your time coming here if you want a decent pedicure! She even told me not to come back! She was rude and wanted to whisper the fact that I had a complaint about my service. Horrible business! read more

So I have wanted to experience this location. I MUST SAY....SUSAN!!! was the bomb and my feet feel so good 4 days later. I ordered the Spa package, massage shoulders, neck and face.....completely relaxed! Lucy took care of Babe and he was in heaven!!! So we were in the back room quite and a total mood was set to enjoy what was to come. They served fruit and wine both was delicious! Yes 5 stars kinda good!!!! We shall be back before and after vacation!!! read more

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Horrible Service , not accommodating at all , customer service focus on minutes vs the quality business owner needs to take managerial lessons on how to accommodate and service customers read more

I'm trying to figure out why my pedicure was $50. I thought I would be receiving a quality pedicure, however, I was rushed in and out of the chair faster than you could say "massage". The technician, Trish, did not even apply any lotion to my legs or feet. She did not use sugar scrub on the bottom of my feet and only on the top of my leg. I left with incredibly dry feet that still are calloused. She also left me sitting and I had to get another tech to let me out of the chair. She disappeared. Absolutely the worst pedicure I've ever had. Do not waste your money. read more

I have frequented Escape Nails and Spa pretty often over the past few years and usually have a 5 star experience. The prices are pretty reasonable, the salon is beautiful, and there is a wide variety of polish colors to choose from. I'm disappointed this time because it doesn't really seem like covid precautions are being taken seriously. All of the technicians were wearing masks, which I appreciated, but there is very little social distancing happening. I booked an appointment for this morning and when I arrived I was shocked to see almost every station filled. They also provide a fruit plate and infused water which normally would be a lovely touch, but I was a little uncomfortable with people removing their masks to eat and drink when there wasn't space to keep a 6 foot distance. I enjoyed my experience for the most part. Other than some rogue polish on my skin, my pedicure looks great, but I'm not entirely sure I will be back before I can get vaccinated. read more

I had a really hard time coming up with a star rating for Escape. The positive: - I came here religiously for years to see Kim for dip manicures - she is AMAZING and I highly recommend seeing her if you choose to come. She was able to get the shape and length of my nails just right, she's very friendly, and was never pushy with sales. - the facility is beautiful and modern, and they serve wine and fruit with your services The negative: - prices have been raised several times since I started coming here. Of course this is to be expected, but they did price themselves out of my budget - there were several times that I had an appointment scheduled that Kim was never made aware of, once even on her day off. When this happened I often had to wait 30 minutes to an hour past my appointment time, or reschedule for a day she would actually be there. The manager was less than apologetic when this happened. Overall I would come back to see Kim for special occasions, but the consistency with appointments and pricing is lacking. read more

Great service, lovely space and great quality materials. Very peaceful vibe and great space for relaxing

Beautiful!! If you're looking to upgrade your typical mani pedi place....here it is. The fragrance from their signature candles is alluring. The techs are well dressed and excited to greet + meet you. Choose your type of service and then you're seated. Complimentary wine + fruit will soon appear. If you opt for water, it'll arrive with fresh fruit garnishing the rim. Service was superb as was the 15min massage you can add on. The massage is in a separate room with 8 comfy, plush lounge chairs. Listen....this is it! read more

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What a phenomenal experience! My technician Sophie is AMAZING!! I received fruit and champagne. Wonderful customer service when you checked in. They have all the latest colors in the nail world. This is an upscale salon...definitely worth every penny. They take their time to ensure you are getting the full manicure and pedicure experience. This was my first time here and will definitely be a returning customer! read more

I went here as I had a gift card. My gel nails chipped in less than 24 hours. They fixed the chipped nails two days later and gave me a top coat on all nails. I had another chipped nail after four days. The entire time the owner was fixing my nails she told me I didn't keep my nails in the UV light enough to keep the lamp hot. Clearly it's my fault. My sister also got gel nails here and her nail chipped after four days. Their policy is that they will fix your nails if they chip within three days. They refuse to give your money back. My sister lives out of state. Really horrible service. read more

Escape Nails & Spa - Chipped gel nails - Day Spas Near Me - Midlothian, Virginia

Please go see Van! She is so precise and diligent and makes sure you walk out looking perfect every time! Van was the only person I trusted to do my wedding nails and she just did this gorgeous dip set on me! Could not recommend her enough! read more

Escape Nails & Spa - Van is the absolute best!!! - Day Spas Near Me - Midlothian, Virginia

I've been coming here for a little over 3 years. I absolutely love this nail salon! Sometimes I have a better experience than other times. I went today and had Mikey, that was one of the best experiences I've ever had. read more

The salon was absolutely gorgeous, but I will never go there again. I went in with fairly long nails and came out with none. The manicures who spoke nearly no english at all cut them so short that I can't even see any nail above the tip of my fingers. read more

Escape Nails & Spa - Cut too short - Day Spas Near Me - Midlothian, Virginia