1. Shear Wildness by Debbie

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    Goochland, VA

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    Shear Wildness by Debbie

    5.0 (1 review)

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    12 years ago

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    I heard about this place from one of my good friends who did 6 treatments total here so I decided…read moreto book a consultation appointment. I was running a little late due to traffic accident and Mariko was very understanding. The place is very clean, cute and cozy. When I got there, Mariko offered me coffee, tea, or water which was nice. She also did my consultation and made me feel at ease with the whole process since this was my first time. She was honest too and helped me pick the proper treatment for me instead of just trying to get me to spend more. Since I do have dark hair, she explained my outcome will be more successful than someone who has light hair such as blonde or red hair. She also answered all my questions and was easy to talk with. I decided to go through with doing my first treatment and it was a lot better than expected. There's a package deal that includes 5 treatments which I booked. I also got a 10% discount for being a student which was a nice surprise. Mariko was amazing and talked me through each step and I think her techniques were so good which also made it not so painful. She explained both machines to me prior and did a sample test on herself before doing it on me. Most of the spots didn't even hurt, and the laser felt like hot air. The parts that stung it was really quick and she placed an ice pack right over which helped a lot. I did my armpits, brazilian, and lower legs and whole process took about an hour. She was very professional and I'm happy she was my laser tech. She also gave me some aloe in case I had itching afterwards, which I didn't, and sunscreen samples. Highly recommend Mariko and can't wait to have my future treatments with her!

    Love it. Doctor Macfarlan explained my options clearly with no selling pressure. The actual…read moreprocedure is a little uncomfortable but temporary, and the results are definitely worth it. Had three sessions, with facial scars and discolorations almost completely gone. Would strongly recommend to others.

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    Scents of Serenity Organic Spa

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    4.6(82 reviews)
    19.8 mi
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    This is my second time getting a massage at serenity spa. I've been out here from California 2X in…read moreone month. Brianna is great! Best in the country!

    My wife and I booked a couples spa day about a month and a half ago. This is important on why it…read morewas booked so far in advance. My wife and I were in Short Pump and decided we wanted to schedule our couples spa day so she called the Short Pump location. I was sitting beside her and they were on speaker phone while she scheduled. They kindly asked if "your husband" would be ok with a male massage therapist. This is a no for me and always will be. It's my personal preference and will never change. My wife said no and they told us it would be about a month before they could accommodate us. We showed up on our scheduled date after working extra late the day before because it takes us an hour to drive to this location and we know it would take up our whole day. After sitting in my sauna for 20 minutes I sat there waiting for 10 minutes for my therapist, who, to my surprise was a male. I explained I did not want a male therapist. He was polite and I thought was going to tell me to wait a few minutes while he figured this out. Instead he said "go ahead and get dressed and go to the front". So that's what I did expecting an employee or manager to come figure out what needed to be done. It's also important to know once he told me this I told him to tell my wife because I know she would have gotten up and left. He said to me "Oh, she's probably started her treatment". He did not walk me to the front or talk to me after in any way. The staff sat at the front desk whispering back and forth so much that I felt uncomfortable and decided to wait outside. 2.5 hours later I get a call saying it's time for my facial. I explained what happened and told them it was a terrible experience and they said sorry and I won't be charged. She also said she would have a manager contact me. Guess what, not contact has been made to me directly. However, my wife called and let them know just how bad and unprofessional this experience was. The manager, Kendall, agreed and said this is unacceptable and she was going to contact upper management to see what they could do. After Kendall failed to contact my wife as promised she called her. Now Kendall told my wife I lied, that never happened, there staff did nothing wrong and they could offer me 20% off if I come back in. Let me be clear on how I feel about Scents and Serenity. I would rather chew my own fingers off than step foot into that spa again. I will eat the money I wasted on this place rather than be treated so badly, called a liar and listen to the excuses the staff made to protect their mistakes. It was clear and I heard my wife directly state I wanted a female therapist and they agreed and scheduled a later date. Oh, let me also explain that my wife probably hadn't even started her session and had a female therapist. They easily could have corrected this by switching. We would have been completely fine with that. And time wasn't an issue. We started 10 minutes early to the excuse of "you wouldn't have gotten all your time" is irrelevant. Look, I'm sure people may love that place. Everything is good until it isn't and the way the manager handled this showed my their attitude towards all their clients behind closed doors and money is the only thing that matters to them.

    Shear Wildness by Debbie - hairremoval - Updated October 2026

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