Nice people, convenient scheduling, reasonably priced. Great Haircut - quality skill!

been getting my hair cut here for over 3 years now, never had any problems. one day i was running like 10 minutes late. when i was about to arrive, they called me saying that im going to have to reschedule with no refund. thats $80+ they wanted to take. i told them that im parking outside right now and i really cant afford to pay twice. she told me she'll ask my stylist if he might be able to fit me in. he said its fine. i came in and he got the cut done in like 20 minutes. next time i tried to schedule, i got a text saying im banned from their services. i emailed the owner saying im a long-time customer, asking why i was banned. she refused to give me a reason why, and told me to never contact them again. i guess here you either get your money stolen for being late or get banned idk read more

Clean, beautiful, calm space with the best hair stylists in Richmond. Everyone is kind and professional. Feels like a luxury experience. They do an amazing job every time. read more

So I must say I absolutely love this Salon. The atmosphere, vibe, stylists are all amazing. I've come in there 3 times already for model calls and my stylist Reece was so down to earth, very knowledgeable of what she does and passionate about it as well. She helped me so much and I love the fact they actually take the time to sit down talk to you get to know about you and what you are trying to achieve amd then discuss step by step their ideas and process. Ive never had a bad experiance and I will definitely keep going back. Sorry ladies it's taking me so long to make a reciew!! Thank you Reece for making me look amd feel so beautiful and hoping out of your way and thank the rest of you ladies for your kindness and all you do!!! read more

This was awhile ago! (March 2023, to be exact.) I came in with a mop of severely tangled and matted hair. Detangling it was far beyond my ability (I was almost 80 years of age at the time) to manage... Kylee (Kylie? not sure of spelling) and Erica set to work and had me detangled, shampooed and dried in 2 and 3/4 hours. BTW, the shampoo, scalp massage, and fragrance of the shampoo and conditioner were exquisite! I was totally happy with their service, as well as the cordiality and attentiveness of everyone in the salon! read more

I've been here a few times for multiple services - mostly curl cuts and a few colors. Each time I've been treated incredibly well by all the staff, and had a wonderful experience. The folks who work here are so friendly and always have a chat with me when I enter. The salon itself is also great with notifications for upcoming appointments, important for me as things tend to slip the mind. The do a great job with their services as well - I've seen Merry and Olivia and both are excellent! I always look forward to coming back, which is a radical departure to salon experiences I've had in the past. I'd truly recommend trying this as your salon, especially if you haven't got a go-to in the city. The site is great at outlining who specializes in what, and I've had success speaking with staff for recommendations as well. Great place to go, and thanks so much to everyone here! read more

Love everyone we have worked with. They are very clear about expectations and if your expectations are not met, they will do their best to help you achieve your hair goals. read more

Relaxing, stylish atmosphere and Nikki Jo was such an attentive, patient stylist with a great deal of insight! She helped me come up with a plan for my fine hair. Pricier than my usual cut but worth the personal detail and careful attention I received. Front desk folks were great and friendly, too. read more

I'll be totally honest, I have gone back and forth on writing this review for over a year, but it's gotten to the point that the health of my hair has plummeted so badly thanks to this salon that I though I needed to make others aware. For preface the reason I waited so long was because I didn't want to publish an emotionally fuel review but time and again my self confidence has been impacted by the mess I was left with. Anyway, last year I went to this salon and was scheduled with Sam (for the record, I think Sam is a lovely person and personally treated me well). I wanted to go from a lighter brown color (my natural hair with light blonde highlights) to a warmer dimensional blonde. I brought in pictures, had my consultation, thought we were on a similar page when it came to what color I was going for. The appointment itself took a lot longer than expected for having collarbone-length hair (like 9 hours, when the longest I've been in the chair was maybe 7 for the exact same process at a different salon), but it's a full color change so I won't ding anyone for that; I'd prefer a thorough job than slapping on some bleach and calling it a day. But it was irritating when i was left sitting in the wash bowl for around two hours with nobody to talk to, nothing to do, and an emptying salon. Its also irritating that the appointment too sooooooo long that Sam and I were the last ones in the salon (past closing) and I was asked to pay before my hair was done so the receptionist could leave (if I hadn't felt bad for the receptionist I wouldn't have paid early but it was maybe 9:00 at night by that point on a Sunday, so ya, I felt bad) To pile on the irritating I also left with wet hair because again it was 9:00 at night so I paid for a blow dry and get one Now those are all minor issues compared to the color process that was done. Like I said I went in brownish (and made Sam VERYYYY aware that my hair lifts very easily. I know from prior experiences going blonde that my hair takes color and lightener very very very well, so I told them to keep an eye on it) and brought a picture of a dimensional blonde. One, when I heard (after sitting in the wash bowl for about two hours, mind you) "omg you're in your Draco Malfoy era now haha" I panic laughed. I showed a golden dimensional blonde...and I am being told I look like the kid from Harry Potter...IMMEDIATE PANIC. I walked from the bowl to the chair with a towel on and when Sam took it off my heart dropped. I kid you not I had overcooked pasta noodles for hair. So I said "hey, this looks a little light....is this going to warm up at all". Also, there was literally no dimension, none. I should have noticed while I was in the chair but I thought I am not the professional so I'll let them do their job. So what we ended up doing was retoning my hair. After being there for 9 hours and, honestly, kind of being pushed to pay early I decided to cut my losses and leave the salon. I asked if we could blow dry and Sam look at the time so I just cut in and said "even if it's just the front pieces of my hair". As soon as I stepped out of the salon I started bawling my eyes out. When I got home I was panicking because I needed to go to work, give presentations, ya know...live life and my hair (dried) looked like dry spaghetti noodles. I kid you not I too a piece of spaghetti and put it in my hair and it blended in seamlessly because it was YELLOW and one color. I decided maybe I need to some time to adjust and maybe in a couple days I'll be fine. The next morning I woke up and noticed that not only was my hair yellow but my roots were ORANGE. I tried to rationalize that too to being irritation from the lighter on my skin, but nope, it was orange. I had to cover my hair with hats when I could, clip it up and hope the lighting wouldn't make my hair look weird, or just explain to people why I looked, honestly, freakish. After maybe 3 weeks of having that hair color I went to a different salon (I am from DC by the way and drove out of my way to come to circle square because I saw the reviews were phenomenal) and the first thing the cultist said after explaining my hair was "oh my god I am so sorry" she couldn't even understand how we got from the picture I showed to the color I got. She said "I don't know what this other stylist thought but there is literally no dimension in your hair besides the orange at your root". Edit: (I deleted some to make room) After I posted this review, Heather, one of the owners, personally reached out to have an honest, thoughtful conversation with me. She genuinely wanted to hear what happened, understand my experience, and learn from it. She also refunded me, over a year later, which I think speaks volumes about their customer service. While the damage to my hair can't be undone, I do want to acknowledge how seriously they took my feedback. read more

Coming here to give an amazing customer service shoutout to Amanda...even though I haven't been lucky enough to get my hair done at Circle Square yet. Wait, what? Yes. I'm super impressed with Circle Square just from the phone service I received early today. Basically, the long story short is that when the salon I previously booked with cancelled last minute, Amanda at Circle Square went above the call of duty to help me get my hair looking amazing. To be clear, I knew my request was a bit insane. A full balayage, with a cut, in a 48 hour window, during prom/wedding/graduation season? Definitely a tall order. & although Circle Square couldn't manage to fit me in for exactly what I wanted in that timeframe, Amanda carefully listened to what I was after and offered me a variety of solutions. She set me up with an appointment with Sam for a cut and glaze, which she hoped would be able to at least help me feel freshened up for my event. In addition to this, she gave me several recommendations for other salons in the area that might be able to help me out. Luckily, one of those kind souls took pity on my situation & was able to give me the full balayage and cut I was looking for. When I called back to cancel what I had on the books with Sam, Amanda helped me once again, saying she was glad I could get everything done in time & to have fun at my weekend event. The kindness & consideration were impeccable! TL;DR - Amanda is amazing. Circle Square seems pretty awesome. I look forward to getting on the books in the future to really experience all the stylists' mastery! read more

I have been to see Kandis several times now, and I absolutely adore her. Last fall, I decided I wanted thick chunks of purple peekaboo highlights- VERY PURPLE. Having a head of thick, very dark hair makes that a tad difficult to achieve. But Kandis was up for the challenge- listened to what I wanted, gave feedback, walked me through the process, explained the price points. When our initial attempt didn't go as planned (thanks to my very dark locks not wanting to lighten the way they should) she squeezed me in as soon as she could for a second appt to have another go, and the results were amazing. When I finally decided recently that I wanted to go back to my natural color all-over, she was totally on board (even after alllll her hard work to get it purple!!) and my hair looks great This salon is def Covid-conscience. Everyone is vaxxed and masked. Masks all the time. Properly worn. Last, and certainly not least- this is a very LGBTQIA+ friendly salon. No one has ever batted an eye when I mention my wife, I've even heard correct pronouns being used when some of the staff were discussing a non-binary celebrity. read more

Circle Square Salon - Thick purple peekaboo highlights - Hair Salons Near Me - Richmond, Virginia

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It is always scary trying out a new salon & stylist. I was extremely pleased with my cut. The stylist had to work with my thin, baby-fine hair that had undergone several bad-to-average haircuts in a row. She listened, and immediately understood what I needed. I will definitely return to this salon and stylist. read more

Tiana cut my hair. I told her that I tried to grow my hair longer. She cut surface hair so shot, some area was chopped chunk in short. It was two months ago, still the short hair flipping out, not manageable. The salon offered to fix, but this is not fixable. read more

Circle Square Salon - flipping out - Hair Salons Near Me - Richmond, Virginia

First time visiting and I had Tiana. Cut and style was exactly what I was looking for. read more

Circle Square Salon - Hair Salons Near Me - Richmond, Virginia

I love this salon. Friendly efficient. Andy gave me the most beautiful color. I have highlights done, and it's just perfect. I recommend this. salon highly read more

This salon is amazing, I have seen Andy, Sam, and Annabelle and all have been wonderful! They always make sure I'm comfortable and involve me in the process during the service. Most recently, Annabelle performed a double process for me and the service and experience was fantastic. Annabelle not only did an amazing job with my hair, they also made sure I was comfortable and had everything I needed, while also being personable and even gave me some new restaurant and event suggestions since I am new to Richmond! Everything was spectacular and I would recommend this salon (and Andy, Sam, and Annabelle) to anyone! read more

I had a great experience here. I'm relatively new to RIC, and new to this salon. Called for an appointment week-before-the-week before Christmas (short/pixie) and I anticipated they would be busy. At first they gave me an appointment with an apprentice, which I gladly took. Within 15 min, they called me back to see if I could come on Wednesday at noon so I could see an experienced stylist, because "short haircuts can be tricky." This level of customer service - not even being a client - is impressive! I got an excellent haircut from Andy. I love the layout and decor of this place. More privacy with my stylist than I've been used to. Very friendly staff all around. It is clear to see they're passionate about what they're doing. (Also: It's in the fan, but on-street parking is not a problem.) read more

This isn't your typical "clip joint". It's hip. It's mellow. It's a cool hang. Trendy decor in the waiting area, styling tools spray painted and dangling from the ceiling. It's fun! Beneath the whirring of blow dryers, this place is buzzing with friendly chatter. Great stylists make you feel relaxed and comfortable. I've been going to Jesse for awhile now and she does a nice job. I tend to flip flop with stylists, but end up going back to her time and time again. She consults with you, she listens and she executes the haircut well. She's professional and knowledgeable. Sometimes she will have an apprentice dry your hair... it took awhile last time, so just let her know you'd rather her do it. That's what you are paying for, her expertise and experience. I like that she doesn't try to sell you products like a lot of hair stylists do. No pressure. So, if your want a great experience, "hair" and square, this salon is to dye for. (No, I'm not sorry for the puns, so don't wig out!) read more

Circle Square Salon - Hair Salons Near Me - Richmond, Virginia

Unfortunately I had to stop coming here. This is a great salon but the customer service is less than ideal. I always felt so rushed and squeezed in. At some points the staff members would discuss their clients who had arrived in front of me, and begin to hurry up. I've had multiple stylists blow dry my hair at once (which I've never experienced at any other salon) it resulted in a lot of uncomfortable tugging. That's happened on more than one occasion. read more

Update: HURRRR CUT! Got a chic long bob! Rachel is awesome, definitely want her to continue on my hair journey! It's a great feeling to have a supportive stylist like Rachel who gets excited about my hair vision and what I want to explore. Found my hair oasis! I had seen great reviews on Yelp but finally went due to the suggestion of my good friend. With long, thick Asian hair, I have been through a lot of trial and tribulation when it comes to salons. Either people are intimidated by the thickness and length or just don't know how to handle my hair. I had originally gone to only salons such as Hair Cuttery or Great Clips Before. So this was my first step out into a legit salon, and it was so worth the money! Speaking of money, it was very affordable (around $40) as I went with a Junior stylist Rachel Gierlach. Seriously, she can cut hair! I only get a haircut once or twice a year so it does tend to get more scraggly. But she helped put some layers, take off weight from the nape of my neck where my hair is most dense, and suggested a great hair product to smooth and rejuvenate my naturally coarse hair. Because of the friendly atmosphere, understanding stylist, and the cute and clean feeling, I will be getting my haircut more often! A great salon in Richmond. Quality. Yes read more

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Been twice now, and loved it each time. The first time, I booked the wrong cut, and Sam fixed the appointment so I didn't pay extra for a cut I didn't actually get. Sam also was very nice and relaxing to have my hair cut with. It was just a neck trim on a pixie, but he made going to a new salon feel less stressful. I came back a few months later, growing out the pixie, and Tiana was incredibly thorough in asking me what I wanted, even bringing up things I forgot like if I wanted layers and if I wanted the ends at an angle. She was very calm at the beginning, but when I started talking, she matched the energy perfectly. It was a delight talking with her, and I walked out of the salon with a wonderful haircut that looks pretty and not like I am halfway through growing out a pixie. Highly recommend this salon as a whole and both hairdressers I have seen . read more

Drew now cuts my sister's hair, and we both love her to pieces. She does such a wonderful job, that I can always rely on her to impress me with her skills. Of course, having an idea in your head and executing it are two different things, so consultations are SUPER important, for both you as the client, and the stylist--saves a lot of going back and forth, and misunderstandings. Since she's been doing my hair for so long, getting me to colors that I want becomes easier to achieve. If there's ever something that isn't attainable (in a way that won't completely murder my hair), she tells me and I trust her wholeheartedly because guess what? She's the professional. "Instagram hair" or "Pinterest hair" isn't always a one session thing, so I respect her for always being honest and doing her job well. Crazy how being considerate towards your stylist results in consistently good experiences... read more

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Love all the team at Circle Square and their sister salon Triangle Studio. Everyone from the front desk to the stylists are professional and friendly and down to earth. The surroundings are beautiful and relaxing. High end products delivered by pros. What else could a girl want? read more

Kandis is a balayage/color godsend! After two years of living here and looking for a stylist, I've finally found mine. She spent almost 30 minutes just listening to me describe what I'm looking for, and brought out multiple swatches of hair samples so I knew exactly what I was looking for. I scheduled my day a bit too close together and she graciously accommodated my time constraints. Then when I realized the appointment would be rushed and cancelled my plans directly after, she spent an additional TWO hours on my hair. I literally still cannot put into words how much I love my hair. My guy catches me crushing on it in the mirror multiple times a day. I'm absolutely in love with my hair and will definitely be returning for my next cut/color. The salon is well decorated and comfortable, the receptionist was prompt and friendly and check in was seamless. If you are looking for a new salon, I cannot recommend this one enough. read more

Circle Square Salon - Hair Salons Near Me - Richmond, Virginia

I did a lot of reviews before I decided to dye my hair for the first time ever. I saw Olivia and she is really friendly and nice. She really listens to what you want but tells you what is realistic and doable during your appointment. I wanted something low maintenance so I decided to get a balayage and I love it. I would recommend getting there early because there is only street parking. There is also a starbucks across the street if you want to grab something before your appointment, but the salon provides water throughout your appointment. The space itself is very clean and nice. It gets pretty busy so keep that in mind, but they have easy scheduling through phone or on their website. read more

I've been going to Circle Square for almost a year now. Saw Tiana again this week, and I can't even put into words how thrilled I am with my cut. I wanted to lose a few inches of length. Tiana made a suggestion after listening to the issues I was experiencing. I. Am. So. Happy!!! With this cut. It looks fantastic, is easy to style and has movement without looking messy. Everyone here is so nice and welcoming. I've also been getting wax services from Audrey, who is just terrific! I was a wax novice. Audrey made the process super simple and I am delighted with the results. I can't say enough good things about Circle Square. Tiana and Audrey are fantastic. I always feel fabulous after my visits. read more

My hair was getting so tangled clearly I desperately needed a haircut. I first called seven hills salon in churchill but the timing wasn't right. The staff kindly recommend me to circle square which had the time frame I needed thankfully. If your going to get a cut pricing is baised on the rank your hair stylist usually $40-60 ( junior -senior stylist).The staff are so nice and friendly and Drew was especially great. What I loved about her was not only she easy to talk to but very informative. I didnt fell like she was milking me to buy products that I really dont, need but instead showing me what I could do with what I had. I left not only feeling confident but also educated since I did have some concerns in regards to the care of my hair. I will be back again, thanks Drew! read more

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This place is such a gem! The first thing that you do when your appointment starts is sit down with your stylist and talk about what look you're going for - this place listens to you and helps make your hair dreams come true! I've only made appointments with Olivia (warning: her weekends are booked 1-2 months out at least) but some of the other stylists have helped style my hair and everyone who works here is so talented! I highly recommend this place, especially if you're looking for a unique look or just a fun hair makeover. Appointments can be made easily online or through their app, but they are also great about answering questions by phone and following up with appointment comments (I didn't know what partial vs full highlights meant, and I also wanted a rose gold color that takes more time and everything was planned perfectly!). read more

Circle Square Salon - Rose gold with Olivia! - Hair Salons Near Me - Richmond, Virginia

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I had a couple great "get the look going" shorter cuts from this place and have always been satisfied. EVEN when I can't ever achieve their awesome styling techniques on the next day read more

Brought my autistic daughter for a hair cut with Merry. After talking to my daughter, Merry came to me and told me it would be $95 because it was a "transformation cut." She backed me into a corner because she already had my daughter on the chair, and if you know anything about autistic kids, taking her away at this point would be a mistake. I agreed reluctantly, expecting a spectacular cut from this "master stylist." Instead, for $95, she gave my daughter a basic cut that any barber does for $10. Nothing special. My daughter had chin length hair and wanted a short cut, like a normal boys cut. Merry did 1 size clippers cut on the side, no fade, a little longer one size cut on the top. $95 for a 20 minutes basic cut. Disgusting. You all should be ashamed. read more

Circle Square is probably one of the best salons I've been to since I moved to Virginia, the staff is incredibly professional and kind. I went to Trish to get my bob/bangs cut (I wanted it more sleek and blunt) and my roots/overall color touched up. She did an amazing job! She got my shade of red just right and I've had strangers stop me in the streets for the past few weeks just to tell me my hair looks great! read more

Krystal is amazing - she knew exactly how my hair would react and knew it would look awesome- all my friends and family looooooove my haircut!!! of course i loooove it!!! read more

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75 bucks for a 15 minute haircut, start to finish. This is not acceptable. Ask ahead of time that your appointment not be scheduled during another client's coloring session (which it appears is what happened here). At this price point, you should expect 45 min of dedicated time. read more

First things first, Sam is awesome! I went in for a cut and he initially gave me a proper consultation to make me feel comfortable and to accurately address my needs before starting off (how much I should cut, how many layers, etc.) Then proceeded to go through the entire appointment with such a warm, loving attitude and great attention to detail. Sam is such a hard worker and very enjoyable to be around. Such a treat! Very happy with my results. The overall experience was very professional, fun, and I will be coming back soon :) read more

Circle Square Salon - Hair Salons Near Me - Richmond, Virginia

Great Salon in Richmond- these people know their stuff! While my daughter and I were in there for a simple undo, many folks came in for all manners of hair consultations. It is clear everyone knew their stuff! I overheard one woman explain to an African-American girl the difference she would see in her hair using a relaxer or a Brazilia Blow out ( I was sold on the Brazilian Blow out!). Another woman was deciding between a Balliage or plain ol' Foil highlights... I was sold on the Balliage! Yet another was looking at mocha color hairswatches- there is a whole lotta mocha to choose from! Anyway, enough eavesdropping, how rude of me. May handle our updos so gently it was like your big sister playing with your hair, et Voila! You are suited up for war. Those updos did not budge all night, and were shockingly complicated and full of pins when it was time to pull that thing down. Like an eiffel tower in your hair.... Man, impressive- Nice salon- they give you water, coffee or tea, have a lovely seating area, and it is clear they want to listen to your needs and personalize for you- exactly what you want. Dang it, why aren't you in Denver Circle Square? read more

Circle Square Salon - Salon is cheery and bright and funky - Hair Salons Near Me - Richmond, Virginia

Andy did a great job! He was precise, attentive, and made sure everything looked good. I'll definitely be back in the future, and I recommend this place to anyone. read more

So I have been a client here for a little more than a year now and have only gotten my hair cut by Olivia Clarke, per a friend's recommendation. Olivia is... Awesome!! I have been such a frequent customer that I no longer have to say what I want done to my hair, she just knows what to do and how to do it. I come in twice every month, one for a haircut and one for a trim. She also has weekend and night hours which provides flexibility for those who work a 9-5 on the weekdays. Her prices are reasonable and the quality of the cut is superb. Right now, they have a wheel at the front desk where you can spin it on each visit and you can get a percent off your hair cut or a styling product which is pretty cool. I recommend getting your hair cut by Olivia for all your hair/salon needs! The only complaint I have is that there is only street parking, but that's with about 90% of the business in the fan. Also, I have been coming here so frequently that the front desk people know me by my name and voice.. haha. read more

This was my first time here, after doing some research and reading some reviews - it seemed like a good fit for what I was looking for. Sam was awesome! Everyone was so nice, open, and accommodating. I love my haircut too. Looking forward to my next visit already! read more

I can comfortably say this is my most trusted place for a men's haircut in Richmond. I started off by working with whichever stylist was available due to my hectic schedule, but I eventually started consistently working with Trish, who I cannot recommend more highly. While I would say this Salon is a more traditional salon environment that some men may not be comfortable with, the staff are incredible and they consistently give impressive haircuts. I'm told have challenging thick hair to cut with weird cowlicks and they have never struggled here. The inside environment is bright and welcoming, and the stations are oriented so that you don't feel like you are out in the open. Trish is a great conversationist, open to your input, and has great experience. Would highly recommend. read more

Hands down my favorite salon in Richmond!!! I have gone to so many salons looking for the place where the stylist knew hair and I felt comfortable and finally I have found it. I love this place. Erykah Nikole is my stylist and she makes my coarse fine Asian hair look amazing! I feel comfortable speaking with her and she is candid about what will work for me and what is not a good idea. She is a good listener and a superb stylist! I love this place! read more