This was the most unprofessional "moving company" I had ever seen. I scheduled my move for a Wednesday at 10:00 a.m. I was notified the day before that they will arrive between 11:30 and 12:30. I told them that would not work, as I have reserved the elevator until 1:00 p.m. and my scheduled appointment with them was confirmed to begin at 10:00 a.m. They contacted me the day of that they would arrive by 11:00. They booked back to back move out and they were significantly delayed from the earlier move out. They booked these moves within 30 minutes of each other which was idiotic. At 11:10, they said they would have to cancel as they were going to be another 30 minutes late. I asked to reschedule for the next day and they said they had availability for 3:00, but they plan to end earlier. I contacted them the next day at 1:00 asking if they were still on schedule, they said they would make it to my address by 3:00 p.m. or earlier. Once again they are running late, and when they arrive at 3:30, Saul is claiming he cannot locate the entrance of the garage. This is a large apartment building and so the garage entrance is very large, as there are several move-ins and retailers that use the space to move out with very large trucks. He said once he drove past the entrance it was too small to fit his trailer. I called him explaining where the entrance was and that there is a large space for very large trucks to load and unload, but he yells at me on the phone and hangs up in the middle of our conversation. He proceeds to block my phone number so I'm unable to call. He left me stuck without movers after he no showed the day before and was running late the second day. Luckily I was able to contact a company called Signature Moving Co., and they were able to help me with the last minute booking.
Long story short, never book with strategic moving company ever again. Saul is unprofessional and rude. If you were looking for kind and professional movers, Signature Moving Co. is the way to go. read more