Great friendly service getting my new storage unit. I got their special of 3 months 50% off which…read morewas an excellent deal for me at the time of a very stressful move.

RIGHT NOW I AM BEING HELD HOSTAGE. THEY LOCKED MY GATE CODE SO I CANT GO IN OR OUT WITHOUT THEM…read moreLETTING ME ANDDI SM SITTING AT THE GATE WAITING AND THEY CAN SEE ME ON CAMERA BUT THRY WONT LET ME OUT currently rent a 10x20 unit here and their customer service is non-existent. They really only want customers who are going to fill the unit, leave, pay the rent every month but never need access to the stuff they store. The other day I had to pull half of my things out in order to access the item I was looking for and it took a good couple of hours and one of the office dudes comes wheeling along in that goofy golf cart to scold me about having my stuff in the hallway. What am I supposed to do with it? My rent is paid and I'm there working away and I am hassled why? The top building is always dirty, the lowest building attached to the office smells like an ashtray, I am talking the whole building b/c the office dudes sit in the first drive up unit and smoke and it's pretty likely anyone storing anything in that building is going to discover the stuff they stored smells like they are smokers. The guy with a unit right across from mine told me (as he was moving out) he found a bunch of rodent droppings all over his stuff inside his unit. My advice is take your business somewhere else this place will make you feel like you matter very little and you can get treated like that anywhere. I'm moving out as soon as I find a new storage place. Here is an update: since posting my review here, Sherlock Storage sent me an eviction e-mail stating that I violated the lease agreement and they cancelled my gate access and I can only get into my unit escorted by someone from the office during their office hours. This is not right!

All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

let me preface this by saying the staff are nothing less than stellar at the local location…read more But, having your unit locked DOWN and blocked because you are a few days to a week late, with NO compassion or concession to work things out? Deplorable. This is on the corporate side, not local. But I am livid. It's one thing to go 30 days with out payment. Quite another to be treated, in THIS economy, like a ne'er do well / criminal for putting paying your house rent first over storage (and a storage that is hiked up in price every few months, without any option to negotiate.) As a whole, Public Storage needs to do FAR better, and treat its customers like they are valued, not just a paycheck.

As soon as I walked in the office the gentleman working the desk seemed annoyed I even walked in…read more Then had an attitude about me having my 10lb dog with me. It was 70 degrees outside and he asked me to go put him in the car. Umm no sir I will not leave my dog in the car on a hot day. That was enough for me to not want to do business here.

Good self storage facility. Been there 2years and never had any issues, I'd recommend to anyone…read morelooking for a unit.

I have rented a lot of storage units over the years and this facility is one of the best. The units…read moreare clean and reasonable but most of all, the people who run the facility are exceptional. Kind, helpful, flexible when possible. I highly recommend this location.

Christina and Ryan were excellent to work with! I had such a wonderful experience at this facility…read moreafter coming from another business that I had a horrible experience with, this was very refreshing. Christina and Ryan were both very professional, friendly, patient and kind. The facility was extremely clean, their prices are decent and I am very grateful to have found this place. I will be recommending them to everyone. Thank you Kenmore Self Storage for being a business that stands out from the rest as being one of the good guys. You guys were awesome!

From our initial visit until we closed out our storage unit, all of the staff were very kind and…read morehelpful. A particular help is Christina . She is very organized and friendly. The entire storage facility is very well maintained and our unit was clean. I would certainly recommend this storage facility.

We've been renting a unit at this facility since 2017. We needed a different unit, and Crystal was…read moregreat in helping us get a better unit with a better price. She's always super helpful, and we appreciate her so much. Always willing to help out when you need something. Thank you, Crystal!

I moved in and then my rent was raised by over 20% a few months later. That is a huge increase and…read moreis a dishonest business practice. They basically leave people with the option to either move all their things to another location or just accept the exorbitant rent increase. The facility is clean and well ran, but their policies are cruel, calculated and unfair to say the least.

Brad & Tena the resident managers are so sweet. If you are lucky enough to find an open unit here,…read morejump on it! Affordable, clean, secure, free lock ($40+ with Public Storage) and free use of their moving truck if you need it (you return with full tank and pay mileage). Facility is open till 10pm. $25 referral credit and to new clients a free months "rent". Flexible billing options such as direct withdrawal or online payments. Happy to be their first reviewer and hope you decide to do business here too. :)

Rent at your own risk. Facilities and prices are decent, however after hours security is not very…read moresecure, since they only have a 6' chain link fence that anyone can jump over and no security cameras for the inside storage rooms. Only single locks are allowed on doors, which from my experience can be cut through. Their contracts explicitly state they hold no responsibility for the loss of your items, even if it's through their own negligence, and even say not to store anything of significant value. PS - Under new management since same time last year; somewhat less friendly.

Have been a customer, on and off, since first moving to WA, 20+ years ago. The facility is very…read moreclean, up to date, convenient and prices are competitive and reasonable. Kevin and his staff are so friendly and take pride in their business. Multiple choices in sizes and climates available to meet your needs. They sell moving supplies too!! Need extra storage?? Call Northcreek first!! You won't regret it

From the owner: Thank you for choosing North Creek Self Storage facility located in Bothell, WA 98012. Family owned…read moreand operated since opening in 1995, conveniently located at Thrasher's Corner between Bothell and Mill Creek, with easy access from I-5 or I-405. All our self storage units are ground level with access 7 days a week. Spaces begin at 5' x 5' with 10-foot ceilings; we also offer RV parking. We take pride in providing our customers with quality mini storage solutions for personal and business storage, along with the best customer service possible. Contact us today and see how North Creek Self Storage can unlock your storage problems.

Horrible. We've been here 10 months and they've raised the prices 3 times!!! They get you in on a…read morecertain price, let you move in, then raise prices. 3 TIMES!! That's bait & switch. Scum!! Also it sucks. Elevators never work, there's NEVER enough carts. Here right now & had to defend my cart from being taken by someone who decided he's more important than everyone else. The bathrooms are often unusable (truly unusable, like poop covered). Don't plan on a bathroom here. Garbage. Tweakers. The regular fun Everett stuff. Don't let the newness & somewhat fresh paint fool you. It's just another horrible business taking your money & not repairing facilities. Also, the nice reviews you do see, it's because the employees who sign you up, beg you to write a review. They say they get bonuses from them or something. They really really push you to write a review. I'm glad I waited!! Knowing what I know, I would NEVER SIGN UP HERE!! Run. And again. The elevators don't work. Here right now. No elevators. And they don't care. Some people can't even access their units to move into/out of. Who can carry heavy boxes up/down stairs!!

I rented a unit here and my monthly storage price increased suddenly by over 70%. And this was just…read moreafter the first few months of renting the unit. I spent countless hours organizing my storage space and building shelving. I followed all of the rules, and yet just weeks before my price increase, management threatened to kick me out for "being there too much during business hours." Very bizarre. Great location. Nice facility. But my plans to rent long-term from this company certainly changed. I waited almost a year to post this review for fear of retribution, but I have long since severed my relationship with this company. I would not do business here again.

Money Saver Storage? No way! Worst liars in the business. They respond to complaints with lies, and…read morefail to add their name to the lies, which is a dead giveaway that what they say is false. Rarely anybody on site during the hours they say, facility in disrepair with broken lights, missing carts, doors that don't unlock, inept employees that blame the customer for their lack of maintenance. No wonder they have so many units that go up for auction. Too bad there is no option for ZERO stars.

Very difficult to move into and out of at least 1 building; parking lot is on a hill, don't…read morerecommend this place...