rhe concrete deal works but there's a guy there who looks like Temu Melvin from office space , I…read moreguess he's just miserable person and basicsally gave me ready mix. it was nearly that dry. might have been better then I wouldn't have had to dig it out so hard. upon return he said your are past the two hours and put fees on there. multiple times I was told to return it by five. never once was I told 2 hours. I said do what you gotta do. he was within a legal right so it is what it is. just expect a passive aggressive asshole when you go and you won't be disappointed

Easy. Affordable. Conaistent. Nice I would rent there again and I highly recommend. I've rented a…read morecargo van twice. A+

I rented a 5'x10' unit here because the advertised rate of about $70/month seemed like one of the…read morefew semi-reasonable numbers left in the world. In hindsight, that price feels less like an actual offer and more like a "welcome brochure" written by someone who knows you won't be paying it for long. The facility itself is fine. Four walls, a door, does what it says on the tin. No complaints there. The pricing, however, is where things get creative. After about 8 months, my rent quietly leveled up to $115/month for the exact same unit. No upgrades, no changes, no additional services--just a new number that appears on your bill like it was always meant to be there. Meanwhile, new customers are still being brought in at around $70-75/month. So the system is clearly working: step one, get you in with a normal-ish price; step two, remind you that stability is a myth. When I asked about it, I was given the classic "economic factors" explanation, which has become the modern equivalent of shrugging while your wallet disappears. It's hard not to notice the pattern here. It feels less like pricing and more like a slow game of "how much inconvenience will you tolerate before moving all your stuff just becomes your second job." And honestly, it fits right in with the general theme of modern life, where everything vaguely necessary seems designed with a quiet assumption that you will eventually run out of energy to keep arguing about it. So yes--technically it's a storage unit. But it also doubles as a gentle reminder that the starting price is more of a mood than a promise. If you're considering renting here, just assume the advertised rate is the opening chapter, not the story you're actually signing up for.

Professional U-Haul truck rental branch. Very friendly staff. My check-in and check-out process…read morewere professionally done and it was fast. No wait at all. We rented 15' moving truck for 2 days. We spent a lot of money filling up the truck the night before returning. Unfortunately something happened overnight. Gasoline smells everywhere and there's gas leak signs on the ground. The tank dropped to 30% next morning. Weird situation and we were so surprised. During backing up, engine also shuts down saying "no gas" on dash even though meter says 30%. I reported the situation upon return and the staff handled it professionally. We are very thankful to the staff here. Other U-Haul locations don't have as excellent service as here. I would definitely recommend this station more than any other U-Haul branches in the big Seattle area. Thank you

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

Used them three times in last six years. Other friends and family also used this business. Always…read morehelpful and kind. Love them and using them again with a smile on my face. Great prices too. Check them out.

I had the complete opposite experience from Cecilia in 2022!…read more Excellent customer service end-to-end! A few days before my move, I popped into the office to purchase a few moving supplies. The store was immaculately clean, well-stocked and the manager Kyle was super helpful, friendly and I was quickly on my way. When I arrived to pick up my 15ft U-Haul, Kyle explained each part of the check-out process (I asked him to repeat most things twice because I had moving brain delay). He happily repeated and clarified until I understood how to avoid any surcharges (mind the gas level and return it at or slightly above to avoid a $30 charge, which I did!). He gladly helped me out to the truck with my moving supplies. The truck was parked so I only had to drive it straight out the front gate (yay!). Also, the truck was in immaculate condition (no grime on the inside from other users). Kyle said to call if I had any questions once I got on my way and wrote the main phone number on my paperwork, so it was easy to find. I had a question later in the day and Kyle picked up immediately to get me the help I needed. I have rented U-Hauls from a bunch of different companies in the past. Unlike Cecilia in 2022 who was still waiting for a manager to return her call, Kyle returned my call when I called but didn't leave a message. This was the easiest, most reliable, and most professional experience. I would gladly recommend this location 14535 Bothell Way NE Shoreline, WA 98155 to friends and family. I also wanted to mention Stress-Less Movers (see my full review under their listing). Totally professional and great communication from the owner Nate. Excellent moving services from TJ and Maricco. A+ rating for my supplies, truck rental, moving and customer service experience. Over and above my hopes and expectations Thank you all!!!

this place is frustrating it lets you rent a U-Haul for 9:30 on maps, the website and when you call…read moretheir specific number it says they are open at 9:30 when you get there the door says 10am-6pm, we had to call their service hotline to get ahold of someone who was of no help at all. Nobody even showed up to open the store until 10:05 am. beyond frusting when you are trying to coordinate your moving schedule around work and your friends schedules. not to mention paying for a time that isn't even an option. PLEASE UPDATE YOUR HOURS EVERYWHERE.

Got a last minute Memorial Day weekend rental from John. Beautiful airstream, well appointed and…read morecomfortable. Service was perfect and he was really knowledgeable. Would use them again in a heartbeat.

Worst place to rent an rv. These rv's die in the middle of your rental and they also have ants in…read morethem

I have used super friends twice now and I have only good things to say…read more The scheduling was easy and the 3 man crew arrived precisely on time! We did a walk through, we all got to work and got things packed up faster than I had anticipated. I have a giant glass reptile enclosure that I was very nervous about moving, but they understood the assignment and my reptile and her glass mansion arrived intact! They were so courteous, worked with precision and took care of my belongings. At the end they made sure I was happy and if there was anything else I wanted done before they left. Thank you so much you guys, you made my day and it was a pleasure working with you!

Ya'll be careful. The 2 guys were great but I was severely overcharged for 1 hour of work. Quoted…read more150 but charged 450+ dollars. Make sure you get your quote in writing or email/text.

A driver nearly ran us off the road and followed us so close they nearly hit us. Then, when the…read moreroad became a two lane road, they flipped us off and also slowed down to nearly 20 mph on a 55 mph road just to flip us off and even took out his phone to record us as he was driving not paying attention to the road as if we had done something wrong. We're teenagers and we're simply going the speed limit. I'm so scared I had to pull off the road and cried for 10 minutes.

Was headed home the other day and had to get in the lane one of their trucks was in so that I…read morecould get into the other lane to exit the 405 the truck had dirt in it uncovered and a rock got loose and hit my windshield. On their truck the signage on it is covered with dirt and couldn't read it until I got into the next lane. It stated not responsible for any windshield damage stay 200 ft behind well I was not close to the truck when this happened but on the back of the last trailer the signed looked like it said 20 ft cuz it was so dirty couldn't read it. So I called the company to let them know hey this happened the load should have been covered and ur driver was in the center lane speeding and on a cars tail and driver had to get into the slow lane real fast cuz the truck didn't even have one full car length between them ....but never got a call back to talk to the guy.....great customer service