Fantastic staff, benefits practically pay for themselves! My family was moving from Redmond to…read moreDuvall and needed storage for 5 months in between. We picked Sherlock because it was close by, but I recommend you go with Sherlock even if it's out of your way! Sign up was quick and their rates were competitive (often lower than other units in the area). Their staff was super friendly and recognized me by name every time I was there! Also, weird love: they play the BEST music in their storage areas. It shouldn't be a big deal, but when you're spending 2-5 hours moving in and out it makes a difference (Beatles, classic rock, 80s and 90s). But THE BEST PART is that they have a moving truck you can reserve/use any time you need it for as many times as you need it! Seriously, free moving truck? The storage unit literally pays for itself compared to the cost of a moving truck. I have absolutely nothing bad I can say about this place. Even the bathroom was always clean.

From the owner: At Sherlock Self Storage we have indoor heated self storage units, with state of the art security…read moreand individually alarmed units. these units are perfect for protecting your delicate items. The storage unit you pick is based on your personal preference and storage needs at the time of your rental. Not sure what you're looking for? Our friendly and professional store manager is ready to answer any questions you may have. At Sherlock Self Storage our facility is completely month to month and there is no long term obligation. Access your unit anytime between 6am and 9pm daily. Car, truck, and RV storage is not available at this location.

All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

very friend and responsive. Manager aims to please and is most helpful. Spaces are clean and…read moregetting in and out of the property is easy with the app.

I have been using storage here for a few years and it has been great! The first year, I had a 5x10…read moreunit in the indoor hallway. Super easy to get to and lots of parking by it, plus there was a communal dolly in the hallway that we all kind of shared and it SAVED me. I wanted to upgrade to a 10x10 and found it to be easy. I will say- do not request to switch units until you are ready to move your shit. I had 24 hours between paying the difference and needing to be out, so be ready! This is more of a company policy than a note on this location. I love that I can access this location on an app. I hate getting out to type the numbers, esp in the rain, so this is super easy for me. One time my app and code weren't working, so I called and got no answer. Within a few min, I got a call back, and the owner let me know she was in a meeting but would do whatever she could to help me, including wait at the gate to let me in. I was able to get back in and get everything reset quickly with her and was SO grateful for the fast help. It's nice having someone on site to help so that I don't have to call the corporate number. The autopay is easy. I love the system. This is a great location for me and is super easy to park and get in and out of.

Renee is the new manager of this facility and she couldn't have been nicer or more friendly when we…read morefinally moved out. She was good about letting us use the move-in/move-out truck when it was convenient for us, and it was cheap to use it (half day was free!) There are almost 1000 units at this storage place and they do a good job keeping it clean and reasonable. Stuff stays clean, dry, and rodent-free, all important if you want to be able to use it again! The rates did go up while I was there so I have to call it four stars.

Money Saver Storage? No way! Worst liars in the business. They respond to complaints with lies, and…read morefail to add their name to the lies, which is a dead giveaway that what they say is false. Rarely anybody on site during the hours they say, facility in disrepair with broken lights, missing carts, doors that don't unlock, inept employees that blame the customer for their lack of maintenance. No wonder they have so many units that go up for auction. Too bad there is no option for ZERO stars.

Love this place! Family owned and operated. Super friendly staff. When I needed storage I checked…read morearound the area and they were the best priced. Even have free bottled water year around and popsicles in the summer!

RUN AWAY!!! 18% rent increases!!! Decent storage options, with gated access - though they have rats…read moreand their response is "well, we're by the river. we'll give you poison to put out". To top it off... the last couple years they've been raising the rental costs A LOT. This year's rent increased 18% - I understand inflation increases, but the average inflation/cost of living is only about 2%. It works for them because we are a captive audience due to the hassle of moving a storage unit full of stuff.

The other day I was reminded that people are often much quicker to voice their frustrations than…read morethey are to acknowledge good service. I happened to overhear a woman yelling at the staff at my storage facility, making accusations and saying things that, based on my own experience, were wildly untrue. It actually inspired me to take a few minutes out of my day to share my experience with this location and the company as a whole. I've been using SecureSpace Storage for quite some time now, and I think it's worth giving credit where credit is due. First and foremost, the facility is consistently clean and well-maintained. From Krystal to Scott and Ivi and everyone has always been friendly, helpful, and attentive. They're regularly around, tending to the building, keeping things in order, and making themselves available when needed. Sure, there have been a few minor technological glitches here and there, whether with a door sensor or a lock, and occasionally something might need to be cleaned up. But that's going to happen just about anywhere. What matters is how those things are handled. If you see something, say something, and it gets cleaned up. At least, that's consistently been my experience at this location. Beyond this particular location, I also want to give credit to SecureSpace as a company. I've had a couple of issues over the years, one involving my rent and another involving a refund. In both situations, the company went out of its way to make things right. And to me, that says a lot more about a business than simply never having a problem in the first place. Now, my biggest complaint? Well, like just about everything else these days, the rent is too damn high! LOL. But on a more serious note, my one philosophical disagreement with the company is its approach to pricing and customer loyalty. Rent increases once, sometimes twice a year, while new customers are offered promotional rates to move in. I've always found that a little backward. If those increases eventually drive away a loyal customer, the company is left with an empty unit that it may have to discount just to fill again. Wouldn't it make more sense to retain someone who's already paying the regular rate, rather than risk losing that steady revenue only to offer the same space to someone else for less? I understand the business strategy behind introductory pricing, but I've always believed there's value in rewarding loyalty rather than continually testing it. That said, I don't want my disagreement with the company's pricing philosophy to overshadow the genuinely positive experiences I've had with the people who work there or the way the company has handled my concerns. Every business has its imperfections, whether it's a storage facility, an apartment complex, or just about anything else. I don't expect perfection. I do appreciate people who take pride in their work and a company that's willing to make things right when something goes wrong. This is a genuine review from someone who has actually used their facilities for an extended period of time. From my very first phone call to inquire about storage, to the staff working at this location, to the corporate customer service representatives I've dealt with over the phone, the experience has been consistently positive. So, after hearing someone screaming and yelling about a place I've had such a different experience with, I felt compelled to share my side of things. And bless her, too. She was probably going through it! LOL. But she was saying a lot of things that were the complete opposite of what I've personally experienced, and I figured I'd get my two cents in just in case she came on here looking to tear apart the building or its staff. Good people, a clean facility, and a company that genuinely makes an effort to take care of its customers. It doesn't get much better than that. And that's the frustrating part, because it means it's actually worth what I'm paying! And corporate, please don't read that and take it as an invitation to raise my rent again. I'm complimenting you, not negotiating against myself! LOL.

Horrible. We've been here 10 months and they've raised the prices 3 times!!! They get you in on a…read morecertain price, let you move in, then raise prices. 3 TIMES!! That's bait & switch. Scum!! Also it sucks. Elevators never work, there's NEVER enough carts. Here right now & had to defend my cart from being taken by someone who decided he's more important than everyone else. The bathrooms are often unusable (truly unusable, like poop covered). Don't plan on a bathroom here. Garbage. Tweakers. The regular fun Everett stuff. Don't let the newness & somewhat fresh paint fool you. It's just another horrible business taking your money & not repairing facilities. Also, the nice reviews you do see, it's because the employees who sign you up, beg you to write a review. They say they get bonuses from them or something. They really really push you to write a review. I'm glad I waited!! Knowing what I know, I would NEVER SIGN UP HERE!! Run. And again. The elevators don't work. Here right now. No elevators. And they don't care. Some people can't even access their units to move into/out of. Who can carry heavy boxes up/down stairs!!

Wonderful customer service and great prices! Brian is terrific…read more We had a leak issue with a unit and it was immediately resolved. This is a top notch storage facility that wants to help the customer. They have a large FREE move in truck we utilized and we even received $50.00 for recommending this to others, they are thrilled also! No need to look elsewhere, this is the best by far!

I had a unit for a year or so, since Judy was no longer in the office the young man working there…read morecalled me and told me my unit had been broken into so come and see if anything is missing. When I got there I was shocked I couldn't believe how much of my stuff was missing, my unit had been so full you couldn't even walk in it, now there's a whole lot of room to walk around. I asked the man in the office what they had on the cameras because they had to make multiple trips in and out to steal so much stuff, he said there was nothing out of the ordinary, how were they able to get thru the main gate and then have the code to get in the building and make multiple trips without being noticed? They told me my unit was the only one broken into, that same day when at my unit a man came to his unit which was down a few from mine, he had to have the lock cut off, he said he had been there the previous week and his unit had a different lock so it had to be cut off he was missing half of his belongings, he then put a new lock on it he was there to empty his unit once again he had to have the lock cut off when he opened his unit it was completely empty. So I had been lied to my unit was not the only one broken into. I believe this was an inside job I find it hard to believe that someone could make so many trips in and out and not be noticed. I do not recommend this storage facility. I feel that more units were broke into but they were also told they were the only one.

Angelica at the Everett Express Storage is one of the top people I have ever dealt with in storage…read more She is friendly, helpful, knowledgeable and quick to get answers or help resolve problems. Her great sense of humor and thoughtfulness went a long way to making my unexpectedly longer stay far better than expected. I am very grateful.

I have been doing biz with Everett Storage for quite some time and they are the best!…read more ~ After many years of paying on time every month to Storage Depot in Lake Stevens, where I still had some stuff, I moved out recently. I discovered that some things had somehow gotten wet and that RATS had been in my stuff! Rat turds everywhere and in my boxes!!! To this they answered "Well you've been here a while". WHAT! I was so stunned by this answer that I didn't ask for a refund of the payment I had recently made. If they were like other storage facilities I have done business with, and who pro-rate, they owe me money. However with that attitude do you think they would refund it without me asking? Yeah, sure. NOT! I find out, after speaking with others, that they are far from the best around and I want to share that information. I suggest Everett Storage to you. Great people! They have 3 very clean and convenient facilities in Everett. On Rucker you can drive INSIDE on 2 levels! There is also a moving truck available. Go use one of these facilities....NOW! :)

Took advantage of one of the special deals on a 10x10 unit as we needed a place to temporarily…read morestore some kitchen cabinets and wanted something climate controlled. They were very prompt in answering any of my emails (initial inquiry and subsequent questions). The facility is very well maintained and I loved that they offered free use of their good sized box truck for moving. I was pleasantly surprised at how little gas it used (eco version) which was nice since I had to fill it back up before I returned it. Although we weren't storing anything extremely valuable, it was comforting to know that the electronic gate is accessed only through individually assigned gate codes so it felt like a safe secure place to store our goods. Slight miscommunication about terminating our rental agreement part way through a month and how the pro-rated rates would be handled....FYI ultimately you pay for the full month & get reimbursed for unused portion of the month upon vacating the space. But that was a small hiccup in an otherwise wonderful experience. We would definitely rent from Sherlock again.

Great friendly service getting my new storage unit. I got their special of 3 months 50% off which…read morewas an excellent deal for me at the time of a very stressful move.