Thomas was great getting things sorted for us getting a new unit quickly and efficiently!read more

Circumstances led to me having o rush a move-out and the gentleman working the counter (Chris, I…read morethink his name was) was the epitome of professionalism and made my Uhaul reservation incredibly smooth and was very knowledgeable. I highly recommend using this location based on the staffing alone!

Great experience all around with this company. I would hi recommend them to anyone looking for…read morestorage in the area.

From the owner: 24-hour Access Great Customer Service…read more Digital Video Surveillance Online Bill Pay Drive-up Access Gated & Fenced Covered Parking Conveniently Located Locally Owned and Operated

Feel free to check out the photo attached, the insurance bought through this horrible establishment…read moreDOES NOT COVER ROBBERY. WARNING THEY WILL ROB YOU BLIND. They will steal from you and get away with it. So damn sad. Be smart people, this place charges 1/4 the price of the Bellevue Vault location and there's a reason for it. To give them the benefit of the doubt IF they were not involved in my robbery I was provided ZERO HELP NO CUSTOMER SERVICE. NOTHING. It made things very clear.... I hope someone reading this decided to run in the opposite direction.

This place is hands down the best around and worth the drive if your not local. They have state of…read morethe art security systems to protect there clients , offered insurance if needed , extremely hassle free , and the customer service is superior. They really have the best interest in the customer which is hard to find these days. I'm glad I found them !

The web site is very intuitive and easy to use and navigate…read more The idea is even better as I can find space for my things closer than the nearest corporate storage company and save both time and money ! I have a lot of unused space I am listing soon !

From the owner: Self-storage and parking all throughout Washington State! read more

They moved for me a few years ago, and I had a horrible experience. First, the movers broke (beyond…read morerepair) a $4000 piece of furniture, left about 6 3 foot long gauges in the floor, dented in the front of the refrigerator and then upped the price of the move after they had started. I asked the owner for insurance information for the damages, and he refused to give it to me saying that I must have been happy because I had given his movers an end table that I didn't want.

Used them three times in last six years. Other friends and family also used this business. Always…read morehelpful and kind. Love them and using them again with a smile on my face. Great prices too. Check them out.

From the owner: Local 12,16, and 26 foot box truck and cargo van rentals. Our trucks are inspected and thoroughly…read morecleaned after every rental. Our goal is to provide a pleasant, efficient, and courteous service to each and every customer. We are open 7 days a week for your convenience, and are here to answer any questions you might have. We also have several self storage options on site at Issaquah Mini Storage. Our storage units are all ground level making them easily accessible. For your convenience, we also sell a variety of packing and shipping supplies.

We had rented via the UHaul website a one-day truck. It was onsite, clean and ready to roll when I…read morearrived at noon sharp. From there, the rental experience was all downhill. Realizing much of the issue was with UHaul and its procedures, and knowing the clerk was undoubtedly feeding off my frustration, as well as frustrated herself for having to follow such ludicrous directions, I've given an extra star. In a nutshell, believe it or not, despite my name, number and ID matching that of the reservation and my photo ID, I had to provide 2 references who she then called to make sure I was who i was. Neither answered because these days, rarely do people answer unknown calls, but thankfully, she accepted their voice messages as proof I existed. Also, the truck was double-booked for the next day so we were, in a roundabout way, asked to return it early. All in all, check out took 40 minutes. Check IN had to be through their website, with several photos, and with a dying phone battery and wondering how people without smart phones do it, the process took 15 minutes when it should have been a simple key drop. All in all, just shy of a full hour of bureaucracy. UHaul has lost our business.

They have had new workers since the 2019, but I know that the Uhaul system is out of there hands…read more This IS A STORAGE FACILITY. This company and the people have been very good to us, I have rented over a decade now. They are very informative about what they do. I have read some of the negative remarks and they are really sad. It seems at times people are upset with situations that they put themselves into or that others have no control then like to blame or make bad remarks. I know for when auto payment they want you to come in, so that way they know they are dealing with the correct person and so they can have your signatures and everything. That is being a good business making sure they aren't just using anyone's cards, and making sure to have full authority to withdrawal to pay your bill. Otherwise they have several alternative ways to pay, you can even pay online yourself.