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    Moss Bay Self Storage

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    3 years ago

    Service here is great! Carol is so friendly. I would defiantly come back and rent a storage unit here again. :)

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    StorQuest Self Storage

    StorQuest Self Storage

    (14 reviews)

    A month ago, I was looking for a 10x15 storage unit and visited Public Storage. Unfortunately, I…read morewas told that all 10x15 units were occupied, and to my disappointment, no alternative options or suggestions were offered. Then I went to StorQuest in Redmond and spoke with Mark. Not only did he provide detailed information about the pricing and availability of their 10x15 units, but he also mentioned promotions on their 10x14 units as a possible alternative. What really stood out to me was Mark's exceptional customer service -- when I returned a few days later to reserve the unit, he remembered my name. I also noticed him greeting other tenants by name as they walked in. Mark truly raises the bar for storage services. His charisma, professionalism, and personal touch made a lasting impression. It's rare to find someone who combines strong customer service skills with such genuine attentiveness.

    Headline: StorQuest Nightmare: Targeted Break-In + Fabricated Excuse to Evict - RUN AWAY!…read more We chose StorQuest to securely store our entire household belongings, trusting their security claims. On March 12, 2026, at 8:40 PM, intruders pried open the front doors (supposedly locked after 6:00 PM) and burglarized only our unit at the far end of a hallway. No security cameras exist in any interior hallways, so the crime went undetected; police report (case #26-007076) confirms the suspect left by 9:10 PM. Management (Jacob Davis) gave minimal help and zero constructive follow-up. When we followed up a week later, Jacob turned hostile and then issued an eviction notice based on a completely fabricated claim of improper conduct in the facility--with no video evidence or proof ever provided. Inadequate security, missing hallway surveillance, indifferent staff, and baseless eviction tactics make StorQuest completely unreliable. Avoid this facility at all costs--choose a provider with real security and honest management.

    Moss Bay Self Storage - selfstorage - Updated May 2026

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