Ben from Factoria Security Self Storage was so kind to send me to Jodi at Kirkland Way Storage…read more They are both such generous, thoughtful and respectful professionals who don't waste your time or drag you around the emotional map with sales games or pitches. Thank you for being fast and effective, hassle-free and with integrity. This new storage facility is the best I've seen yet. Coming from Urban Storage, also new, I love how this has the extra touch of individual unit alarms and high surveillance. The office is neat, clean and pleasant: no strange odors or dirty floors. The actual storage facilities are well-maintained and the loading dock is accessible to any location your unit is. Fast, professional and hassle-free: registration is easy, straightforward and this is a fabulous experience so far.

Nothing but excellence…read more Down to earth staff, responsive, helpful, and great facilities. Couldn't be happier with the services provided.

Getting storage is never fun- but cubes made it easy for me. I adjusted my space sizes and each…read moretime the staff was friendly and made it an easy process. It's clean, well lit, secure and I felt safe there. (All of which were extremely important to me) Having carts available to use was helpful. Overall I had a great experience with cubes.

We have had a storage unit at Cubes Self Storage for almost two years now and it has been a great…read moreexperience! Easy access, great rates, very clean, free truck use at move in, and Angel and the rest of the employees are excellent!

All the name brand self-storage companies you see popping up everywhere are borderline fraudulent…read morebusinesses whose prime motivation is low overhead real estate speculation--they are rife with burglaries and their cheap prices get raised after a couple months. Yet despite such a low bar for beating the competition, Peoples Storage still goes above and beyond to provide great security, facilities, and customer service. I highly recommend them and will definitely be returning if I need a storage unit or parking space again.

Excellent value for a secure, large unit with temperature control. The biggest reason to go with…read morethem is their security. The owners live on site and do a great job with security. Which does mean you have to follow the rules, but what you get is the peace of mind that your unit is safe from theft or damage. Accessing the unit is easy, the bay is huge, the elevators are large, and I've never had to wait on someone else to access my unit. They have a bunch of dollies on site and their shop is very fairly priced if you need a lock, boxes or packing material. The building is gated making it even more secure. I highly recommend this place especially if your items are valuable or would benefit from temperate control.

I have been a client of Totem Lake storage for over 8 years. Doug, the manager, is more than…read morecourteous. I am a Realtor and need a convenient space for staging items. He is always patient and helpful! Paperwork was painless and the overall experience was more than satisfactory. I have even heard him on the phone with very unreasonable people; he is always courteous and sympathetic. He is also urgent in his response to any question and/or challenges that come up (at least with me!) Highly recommend! I do have to agree with Meleaha about Jake. His social skills need improvement; a smile would go a long way to improve his image. I have also heard him on the phone with customers. Susan G.

I have been a customer for over 5 years. The facility is secure, clean, and accessible. The staff…read moreis responsive and has been consistent.

I came into collect some infant items we stored in between kids and found rice and rat poison in…read moreour belongings (an infant bouncer). Reached out to corporate and was told someone would call within 72 hours, and left a survey indicating what I found. Nobody has reached out. This is awful practice and a poor reaction to a serious situation . I do not recommend.

They keep raising my prices every couple months it's ridiculous ! None of the other storage unit…read moreplaces raise rent every couple months.

A month ago, I was looking for a 10x15 storage unit and visited Public Storage. Unfortunately, I…read morewas told that all 10x15 units were occupied, and to my disappointment, no alternative options or suggestions were offered. Then I went to StorQuest in Redmond and spoke with Mark. Not only did he provide detailed information about the pricing and availability of their 10x15 units, but he also mentioned promotions on their 10x14 units as a possible alternative. What really stood out to me was Mark's exceptional customer service -- when I returned a few days later to reserve the unit, he remembered my name. I also noticed him greeting other tenants by name as they walked in. Mark truly raises the bar for storage services. His charisma, professionalism, and personal touch made a lasting impression. It's rare to find someone who combines strong customer service skills with such genuine attentiveness.

Super prompt call backs and lots of information shared when I was looking for a storage unit. Staff…read moreis super friendly and helpful. Very clean facility and was a great price compared to other facilities nearby. Would recommend to anyone looking for a storage unit either short term or for a longer duration. I would definitely use this Company again for my storage needs if an occasion arose.

I enjoyed the experience here at the Bellevue location. The staff especially Kim & Steven are…read morereliable & responsive. If I had not moved to a bigger apartment, I would have continued to use their services. Once I become a wine connoisseur later in life, I would definitely use the wine storage.

I had the best service from Steven today! I came in to do a small batch shredding and he was super…read morekind and helpful. He explained that they were a family owned business and his customer service was incredible!

I will second Stephanie M on her five star review. James is…read morefriendly and proficient, detail oriented...and indeed Public Storage is all the better for his skill sets. The units in the newer section are clean and depending on the dimensions, spacious.

Consumer beware! Public Storage will ratchet up the price and give you two weeks notice before…read moredoing so. They are an unethical company that will take advantage of the consumer. I rented a unit for $87 which then had a price increase to $133 and now they have increased the price to $190 with the explanation that it is due to demand. Regardless of the fact that I am a loyal customer and pay my bill on time- that does not matter. Gauging the customer is the priority.

Straight forward on storage places. I can't give it a perfect score as I find it pretty average. So…read morefar, it is what it is. Typical prices that keep creeping up as time passes and the shared airflow of neighbors which can't be helped. Many times, I entered wondering what a certain smell was but, people will store what they want to store and we can't help that. I try to keep all my stuff bagged and covered because of that shared airspace. I found one of my wood pieces damaged by the door earlier after the move as if someone opened and closed the door on it without looking down. I have the only key on my side and am very meticulous so I know it was not me. I like the climate controls and the cleanliness overall on the facility. I think it's worth the extra money to keep things here rather than the standard storage options out there. Just make sure your stuff is properly stored and away from the door area.

Price goes up and your stuff gets stolen!…read more I've had a small unit here and I'm paying more than 2x what a new unit rents for now. Not to mention security here is a joke, and stuff is likely to be stolen if you leave anything super valuable here.

Wanted to say thank you for the great service your company provided in my transition and need for…read morestorage. Money Saver Mini Storage is a nice, clean and spacious units. I feel very confident my items are safe & sound while in transition temporarily. A great big shout out to Trevor! Awesome Customer Service! HappyCamper Unique!

They were very friendly when calling me regarding a late payment…read more I appreciated them being courteous.