This is a great self-storage, and I have had many. Clean, well-organized, and the manager Sandra…read moreis so friendly and professional. Highly recommended!!!!

Showed up to an amazing clean office. Lady was so nice e and knew everything. Showed me all the…read moredifferent units. Was in and out. Signed up. I can't get over how clean this place is. The drive way. The parking lot. Everything Amazing job guys

Stay away from this place! I rented a storage unit and paid movers $500.00 to move all my stuff…read morethere. Then 2 weeks later, I received a notice to vacate, as they stated the owner wanted the unit back. Do not let this happen to you! I would highly recommended that brand new storage facility that opened across the street next to Upland Memorial Park. They have A brand new state of the art facility that has cameras, a professional staff and access 24/7.

Rude low IQ staff, cheap asphalt paint flicks all over your car, expensive without cause, owners…read moreare oblivious to the staff or have some very stupid kids that cant make it anywhere else.

Been at this facility for a year now and so far it has been a very good experience. Location is on…read morea busy street easy to spot and surrounded by many stores which you can just go across the street to grab something eat. The facility is very clean and well taken care of. The manager Kim is very nice and professional. Always willing to help if needed. I've notice that she is always cleaning inside and outside of the facility making sure everything is up to par. That is good to see that the staff takes pride in their work and keeping the facility well maintained. This facility is definitely a go to spot if your looking for a storage space.

So I came into the storage to rent out a storage after calling them and after my rate increased at…read moreextra space Storage by almost triple after speaking with the manager she was polite and rarely understanding of my situation although when I asked her if my storage rate was going to increase she could not give me a straightforward answer she continue to say that it was going to increase but she did not know when "which I think is a lie I think they know when it's going to increase" but they do this in order to get your business now the storage is conveniently located around the corner from my apartment and it is open from 6 AM to 10 PM every day which I do like although there is multiple homeless on my side of the unit sometimes they do have their stuff out blocking the street to drive through although they do not bother me God knows what they're doing in their storage. If you're going to get a storage here just be aware that your rate is going to increase by double within a matter of 4 months.

Jay was awesome! Super friendly and helpful! Place is neat and clean. You can't beat the price at…read morethis place!

This is an update to my initial review. My opinion still has not changed. The new guy acts like the…read morerest of the staff. No personality, not friendly, unprofessional when asked a question. Compared to other storage facilities you will get better customer service elsewhere.

Not even 6 months into my lease and it increased $55. Also I'm pretty sure a woman is living with…read moreher dog in a unit and they don't help her with any resources , as long as they get paid right? Scam.

Everyone is so helpful and friendly. Alina and Grant went out of their way to answer questions and…read moreto help.

I am in with store quest. You can see recent reviews have me in my adventure coming back to…read moreCalifornia. Putting all my crud somewhere is a part of that and storquest was there to help. I got a 10x13 unit, he had a few options for me as we did the tour around the campus. The room is nice, not a Ritz but for the price it is great. They had two carts for me to bring up to the second story which helped the moving process along. Really easy to pull my uhaul around. The contract was easy to understand. They get the rating because of the combination of location, ease of using the units, kindness/helpfulness, price and availability.

We rented a unit for my son, who is a student at a local college. My husband and I drove in today…read moreto finish clearing his unit. I came to the front desk to close out our account. The woman at the front desk refused to see the unit (I was the only customer there) because of the light rain /drizzle. I'm not sure how she is employed here?!?! Not good customer service. The person we signed with, "Scott," had a strong customer service approach. It was 100 degrees, and he jumped on the golf cart to help us locate the unit. The woman sitting in the office couldn't be bothered to do that. The company should consider hiring more employees like Scott.

Very clean environment. The young lady that assisted us was very kind and patient. The property was…read moreclean and quiet. the only problem was that i was quoted one price over the phone and when i got there we were charged $50 more than the quoted price.

was looking for packing supplies and they had just what I needed. The staff was so kind and…read morehelpful. I would highly recommend this Extra Space Storage location 135 S Campus Ave, Upland, CA 91786

No property manager on site. Cannot access my storage unit. I hope this company crashes and burns.read more

Desiree is amazing and has the best customer service ever!! She's always helping out and finding…read moreways to downsize or upsize to our benefit. We even moved from Upland to Lake Forest and kept our storage with her for 3 years because she's so great! We were actually so sad to clear out our storage one last time. We will definitely go back to her should we ever need a storage unit again!

This is a long overdue review but I made sure to save the card and information because this…read morelocation deserves a 5 star review! My mom and I shared a unit with my sister but wanted to downsize, plus I was moving and taking my things out. Moving and now clearing out/moving stuff from one storage to another is never fun but the employees here are phenomenal and so helpful and welcoming and informative! First, we hadn't been in our storage in 5 years so the door was actually broken and we couldn't open it properly. Two maintenance gentlemen (one being Skylar) came and helped to get it adjusted so we could get into it that day but also called for it to be repaired and within that week which is what we needed. Whenever we went, we stopped by the front to get tokens for the Dollie's and came across Christie, who in each of our visits and interactions was just the sweetest and so helpful!! Both Christie and Skylar (who was now learning the front desk role) helped us to change our information over to the new unit. The site was giving Skylar issues but both of them were able to make light of the issues and apologized to us for waiting but we were totally fine! It felt like sitting with friends while we were working on getting all this paperwork completed. They never made us feel stupid or unwelcome and it truly meant so much to us! Thank you for everything Christie and Skylar and we will absolutely recommend this location to any friends looking to rent a storage unit. Last to note, this location is literally always so clean and I never see any bugs. Thank you for keeping it clean!

Clean place. Fair price…read more Responsible service. Workers and managers are nice. Storage units are clean and safe.

This company is amazing!! If you need storage - this is the place. Shannon helped me with all my…read moreneeds and made everything seamless!! Grounds and units are nice and clean. Feels very safe here. Hours are great!!! Call them first when you need storage - you'll be glad you did!

Needed a temporary storage unit for my daughters college apartment furnishings. I found the…read morepersonnel to be extremely kind and helpful. The unit is perfect, all ground level units, clean and very well organized facility. Bonus was that I used their truck for the move....free!