This is a long overdue review but I made sure to save the card and information because this location deserves a 5 star review! My mom and I shared a unit with my sister but wanted to downsize, plus I was moving and taking my things out. Moving and now clearing out/moving stuff from one storage to another is never fun but the employees here are phenomenal and so helpful and welcoming and informative! First, we hadn't been in our storage in 5 years so the door was actually broken and we couldn't open it properly. Two maintenance gentlemen (one being Skylar) came and helped to get it adjusted so we could get into it that day but also called for it to be repaired and within that week which is what we needed. Whenever we went, we stopped by the front to get tokens for the Dollie's and came across Christie, who in each of our visits and interactions was just the sweetest and so helpful!! Both Christie and Skylar (who was now learning the front desk role) helped us to change our information over to the new unit. The site was giving Skylar issues but both of them were able to make light of the issues and apologized to us for waiting but we were totally fine! It felt like sitting with friends while we were working on getting all this paperwork completed. They never made us feel stupid or unwelcome and it truly meant so much to us! Thank you for everything Christie and Skylar and we will absolutely recommend this location to any friends looking to rent a storage unit. Last to note, this location is literally always so clean and I never see any bugs. Thank you for keeping it clean! read more

Clean place. Fair price. Responsible service. Workers and managers are nice. Storage units are clean and safe. read more

Amazing customer service! Super nice and helpful, great specials. Roy made my day! He is very professional and caring and patience. Great experience 100%! - Maria read more

All the staff is consistently nice and does a great job! The units are clean and the security is top notch. I highly recommend this place. Roy, Leah and Kristi are the people I have dealt with myself. They are all pros! read more

This has to be the best to get your storage at. The staff is super nice and knowledgeable. They answer all questions, and they help when asked. They have to be the best storage place that we have ever rented from. Yzabel and Roy were so helpful. They are so nice. Thank you guys for making a hard situation easier. We appreciate wonderful people like you guys. The world needs more people like you guys. read more

This place is amazing! Customer service is on 10, I'd give 6 stars if I could. Leah and the two other gentlemen I met have gone out of their way to make sure that my needs are met. Units are big and clean and affordable. Getting in and out is simple. If you need a place to put your excess stuff and/or work van. Price self storage is the place you want to go. Thanks y'all! read more

It was straight forward. The front desk was all smiles, went over the rules and was super helpful, she walked me to the unit and gave me the keys and lock. Super simple, super secure. I had my stuff in there for about a week and I was comfortable knowing that my stuff is safe in there, there are cameras everywhere. The gate is always secure with code to enter. Overall 10/10! read more

Roy, Aja, Leah are all very kind and extremely helpful. I've been there longer than planned but, Roy and Aja are terrific if you need assistance with extending your stay, transferring to another unit, etc. Thanks for everything guys!!! You've made me feel welcome read more

Shout out to Brittany for the good customer service. She was very informative and helpful. Place is clean and organized. If your looking for something reliable hit them up. read more

The best storage facility I've ever had. Friendly and extremely helpful. Totally recommend them. Rare to find a clean facility like this one. read more

I have been renting three units at this location for over a year now and have no complaints. What makes this place great is the manager Leah , ask for her and she will direct and inform you correctly. It's clean, spacious and anything you need go to her, she is sweet and has amazing customer service skills! It's because of Leah this place is great! Thank you Leah if you read this! read more

I do a lot of research and this is the best storage place ever and the most friendliest helpful people you can imagine. I recommend this place to everyone and I would definitely stay here forever if I could, lol, which seems like I have. I've been here seems like over 15 years, I love it. I love Brittany, Mgr., the gift of gab n could sell you anything, Mick, Dist. Mgr., is Awesome, Leah, Mgr., is great and Roy, Mainten., is super, they are like family to me, very helpful, friendly, kind thoughtful, extraordinary and caring, they help you any way they can the price is excellent but I would recommend this place to everyone. read more

Stayed here for about a month, the staff was hella friendly. (was helped by Leah & Britney) they were willing to work with me despite only staying for 30 days, definitely nicer than than the other storage place I go to up Haven for work. read more

I have had a unit at this facility for over 3 years. The facility is always clean and the staff is always friendly and helpful! In the 3 years that I have been with them, I have not had any issues. I highly recommend this location for your extra storage space! read more

Kristi got right to the point and answered my questions nicely and was professional , I'm grateful.

This storage facility is the best! Leah Rieger is awesome! She was so professional, friendly, and very accommodating. I am moving across the country and was concerned about all my items fitting into the storage unit but she offered me additional options so I wouldn't worry which I greatly appreciated. It took a lot of the stress away knowing that my belongings would be protected and in a clean facility. I would recommend this facility to everyone locally and out of state. You won't regret it! read more

Let's me just say, Aja was amazing! We went to another location and they didn't have anything so they sent us here with a nice tour already set up. She showed us three different units around the property and was really helpful when we were deciding which one to pick. After the tour we immediately chose a spot and they have complimentary carts to help with the move as well. Definitely recommend checking this spot out! read more

They open very early on Sunday very friendly and process was very fast. Great service.

*FIRST TIME STORAGE USER* ASHLEY & BRITTANY, the 1-2 punch customer service team here at PSS! I was very impressed with how knowledgable and helpful they have been through the process. The office is clean and translates to the grounds and the units themselves. I first reserved a space online, it was ready when I arrived, and I was able to move stuff in immediately (after paperwork was done). After a few weeks they made my transition to a smaller space very effortless. Keep up the great work, ladies! read more

I have rented here and found the grounds clean and the people Why friendly and helpful. I would recommend read more

Aja was very helpful and welcoming! She made the process to rent a unit super smooth and easy! It was such a great experience! Highly recommend! Great prices on moving boxes and box sealing tape! read more

Brittany from the office was WONDERFUL!! Professional, friendly, and personable. I couldn't recommend this place enough just because of how great she was. read more

In the future , whoever needs to find a storage ( Price Self Storage located 10005 Arrow Rte Rancho Cucamonga, CA 91730 ) I do highly recommended this place for so many things to consider, property is clean and easy access and great workers . I also admired the Manager , and the 2 workers ( Roy ) ( Ashley) that I met when I rented the space. I rated them 5 Stars because they deserve it. 1) Awesome and have a great customer service. 2) Cleaned and easy access . read more

Awesome customer service. I needed a unit to store my vehicle, and I remembered this facility as my family has been storing belongings here for years. Brittney was extremely helpful, pleasant, and made the process easy. She patiently helped with guiding me while I backed my car into the unit. The facility is clean and well maintained. I highly recommend. read more

I have been doing business here for almost a year. Brittany is absolutely sweet! She has a very warm soul. Having people like her work for this organization is the reason why it will continue to grow. Thank you Brittany D. for simply being you. The professionalism that you carry is a great example to all that you manage. The entire staff is a reflection of her. I will continue doing business here with no worries. Thank you all again!! read more

wonderful people working there. great service with all smiles and super joyful. unit was easy access. property was clean.

Price self storage is the place to go. No hidden fee's, associates are friendly and welcoming. I've called other storage places just to shop around and Price by far as the friendliest. They explain everything in detail and give you all options! I'm a very pleased customer! I'd definitely recommend this place to everyone read more

Adrienne is amazing! She was very polite, informative and made it a very smooth process at such a stressful time.. she provided excellent customer service. Great offers and easily accessible units, I will definitely be a returning customer.. thanks again! read more

The place is a joke it is so funny how I had a storage there for about a couple of months and then I needed to get insurance which I got insurance through them for my unit and then not realizing my mortgage company would pay for my mortgage storage So I informed them that I would no longer need their insurance and that I had my own coverage and then what do you know about three days later I get a email letting me know that my unit is going up In price which was ridiculous and very shady I must say. So I gave them notice and took all my stuff out of the unit read more

Excellent customer service. The staff are always professional and accommodating!!! The facility is clean and secure.

Ashley and Brittany were extremely helpful, and have such great customer service! Love the location and easy access, and the price is great!

I had to storage all my belongings temporarily for about 6 months, and the girls in the front desk are very friendly and helpful since day one. I will definitely recommend this storage location to anybody that needs one. read more

Brittney and the entire staff at PSS have been AWESOME! I came to this location after receiving poor customer service at another storage facility. Brittney went ABOVE AND BEYOND to make sure I had a positive experience. Brittney and her staff are warm, friendly and super helpful. I am grateful that I found this location! read more

So nice so clean the maintenance guy is so nice and the playlist is soo good . ive been here since christmas and ive been satified here my property is safe britney the manager is always around and smiles everytime i have a question n helps me out!! read more

I reserved online and they held multiple storage units until I could come in to confirm the unit that I wanted

This place is a total rip-off! I gave notice, was told I could pay when I came in to vacate. Yesterday, they charged me a late fee of $24.00 and now because we're late, charged us another months rent. Both price storage's (arrow & haven) are rude and not honest. There are plenty of places that offer storage in this area. If you do some research, a lot of people have had the same experience! Haven DOUBLE charged us, made our account overdraft by 100 and said too bad. read more

I googled this location bc of their promotion. As soon as we walked in we were greeted. We had the pleasure to be assisted by the manager Britney, she was very helpful and got us a great deal! First time experience was great! read more

Great place very nice and clean everyone is very helpful. Accurate I recommend people to use price self storage it's great loved the price they gave me read more

Very clean and great facility. Customer service was amazing. Very great prices! Definitely would recommend to my family and friends!

We used the storage facilities for a little over a year. The place was clean and maintained but items in the storage shed were covered in dust all the time. Security was fine we never had any troubles. A few complaints I have is the business requires 2 weeks' notice when cancelling your contract with them which makes no sense to me and we ended up getting charged an extra fee for this. We also had to purchase a lock that cannot be used for any other purpose and is now useless and after one year they raised our fees to $200 per month. Would not use this facility again. read more