Definitely recommended this Public Storage. Great customer service from Sulema…read more Thank you!

I have been a public storage renter for a long time and for the past couple months I have been…read morepaying my public storage rent for two ps rental units at this ps storage facility. Everytime I come here or walk by here "Laquette" is the only ps employee I see and have interaction with,she is very polite and professional and skillfully addresses all my questions and needs. I again just saw her yesterday and it was a pleasure to do my public storage business with a reputable p.s.employee and hard worker and she should be applauded for her service. and so I'll begin here's to u Laquette-thank you!

The superior management resolved the issue. Very much appreciated, but again do better & maybe…read moreupdate the system because this should not be a thing.

UPDATED REVIEW: not happy the price went up no warning it just keeo go storage with a 24h access,…read morepossibility to have power in your unit and AC. Really clean and convenient. Affordable. Friendly staff as well as professional management. The storage is located near the river in front of the Wharf. Hey if you feel like having a drink after dropping your belongings its the perfect place to go :) Im still new there but so far i would recommande this place. Not sure what the couple bad reviews are about but i was never over charged and there is no homeless in front of the facility. I would say come check out the place for yourself they even have a gated park

This company overcharges and isn't fair on pricing - buyer beware! Madeline is good but is run by…read morecorporate and wouldn't prorate when I moved out three days into the following month. Not worth it - there are a lot better out there.

I had ANOTHER great experience at Trunk Space Storage, largely thanks to Madeline. She was…read moreincredibly helpful, kind, and helped me out with all my accounts/ units I have. She made everything easy for me as I live in multiple states, with a positive attitude. Because of how smooth everything is with this location, I choose to continue to make them our only storage location. Customer service like hers & the assistant manager, Jocelyn, really makes a difference. THANK YOU!!

the worst storafe company in Miami. They assure you that the rates won't change much but then…read morealmost double your rent. Within the first ten months of renting a unit for 80 they increased rent to 180 per month saying its the market. so I changed into a smaller unit after speaking w manager and was assured that this wouldn't happen again... three months into the new lease again they are doubling the rent. This time w zero notice. no notice double rent before xmas. Extreme unprofessional and unhelpful.

I received excellent customer service from both Genevieve and Andres from Extra Space in Miami!…read moreBoth of them were very friendly, knowledgable, professional and helpful. Genevieve and Andres really helped me out! Thanks Genevieve, Andres and Extra Space Storage of Miami!

Many thanks to Rolando who helped me get a great unit at an amazing price. He was extremely…read morehelpful, knowledgeable and went above and beyond to get me the best space possible. I highly recommend Public Storage for their professionalism and recommend Rolando for a raise and promotion!

Awesome customer service! The manager on site very helpful and polite and professional.read more

The people who run it are very nice, and helpful. I have been doing business with them for a long…read moretime. Gina has been there a long time and she is great. The thing that gets me is that they raise the prices at the beginning of the year and the only way I have found to counter that is to move your stuff to another bay..and who wants to do that?

I've had several issues with this location and management has failed to do anything about them even…read morethough there have been multiple complaints from other units. There are people living there inside their units, and take up the walkway with their things. There have been people smoking inside their units, causing the entire floor to stink. We found a roll of duct tape thrown on the top of the wired fence ceiling of our unit with a loop at the end of it. It's just not a safe feeling environment. I just went to the office and was kicked out by Sonia because she had to go to lunch. It was 4:42pm and there was another lady inside the office as well. Update (answer to Cube Smart's reply): I brought the issue of people living there to the attention of on-site personnel. I did this more than a couple of times on several occasions more than two months ago. Their last answer was that other people had been complaining about the same issue and had brought it up to management, but they responded that they were being accused of racism and therefore would not do anything about the issue. I don't have the time to help run cube smart and I am paying for cubesmart's services, not the other way around. All it takes is for someone to review the cameras for the last few months to see what is happening...but apparently they don't want to do anything about it. I will not waste any more of my time communicating with them. I have put in my cancellation of my unit and have contracted another unit from another company.

It's my first time renting a storage and I did not know what to expect, but Mari was so great in…read moreinforming us about how the whole rental works that she made it stress free. The process was quick and painless and the price even better. Thank you Mari, your help is definitely appreciated.

I thought I had found the perfect storage but... 2 months in my storage rent went from $47 to $137…read more Phone call or email? Nope, we sent a letter to your home and the rent was increased right afterwards... STAY FAR AWAY FROM THIS PLACE! At any time your rental can increase 150% over a month period. Don't fall for low prices at signing, you will 100% be overcharged and you won't notice. I'm a veteran who can't keep up with his bills and if it wasn't for the insane increase in rent I would've kept paying for it not knowing I was being robbed blindly. RUN!!! Also.. my veterans discount I was given at signing, find out latter it's not a promotion they offer however I was given a promotion for my first month. So why was I told at the front desk when creating account it was a veteran discount applied every month and my rent wouldn't soar over 60% increase at most 50% every year... well 2 months in and surprise! RUN!!!!!! Can't stress enough.. LEGALLY ROBBING PEOPLE " because of a contract you signed " yeah the in no one reads you broad daylight robbers.

Never will I rent from the Coral Gables location again and I urge you not to either. The elevators…read moreare a lifeline to their business and they never work. The day we moved in there, one elevator was working and it was packed because the day before, neither elevators were working. This is unacceptable. Then, about a month and a half into our service, I got an email move out notice, telling me they appreciate our business and have moved out our items. This was obviously a mistake and it was meant for somebody else but that sent me into a panic and though I called over there, it took a while for someone to contact me back. Lastly, August 1 was our move out day and not only is it the first of the month, but also a weekend and we flew from our home city to work on the move out, rented a U-Haul and hand truck, only to find out the elevators are out of service!! We are on the seventh floor, so it's not possible to remove any of our items. Obviously, another big problem and totally unacceptable. Currently, we are halfway into Sunday and elevators are still are not working and we can't get any answers as to if they're working on them. This not only forces us to spend more money, but disrupts our everyday as we have to go back to work tomorrow, Monday and have flight flights scheduled back to our home city. Our entire weekend, it was scheduled around our move out, has been completely disrupted and ruined. It is definitely the perfect storm and the worst situation.

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.