Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

They asked me to take down my bad review: After I posted my…read moreprevious review about them raising my rent by over 50% they "escalated" the issue all the way to the District Manager. He then "resolved" the issue by asking me if I would "change or remove" my review. Instead I decided to add this to it.

This is my first time using this type of storage so I don't have anything to compare it to but I…read moremust say that I had the right person helping me. Armando could not have been more helpful. He was friendly, courteous, and very attentive to our needs. I wish him success in whatever he does. This storage facility is very clean, air conditioned and quiet. When accessing a specific locker, there are multiple corridors that can be be taken to avoid hallway traffic jams when multiple people are accessing their storage. I'm happy to know my storage is safe with good people.

They were very helpful in getting me in and then troubleshooting any and all issues. The facility…read moreis clean and easily accessible. I shopped some rates for the area and for what they offer in selection of available units, this was hands down the best.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

This has been one of the worst customer service experiences I've ever had, and I'm relieved I…read moredidn't end up storing my belongings here. I reserved a unit online and was required to upload my driver's license. I tried more than a dozen times and the system would not accept it. I then called the Coral Way location and spoke directly with a staff member, who asked me to email my ID to her. She confirmed she received it while I was on the phone, told me everything was set, and provided me with my gate code and storage unit number. A week later, my daughter went to the facility on a Sunday with a full car, ready to unload and the gate code did not work. Since the office was closed, the call center answered. They told me the issue was that my ID was never uploaded. I explained the entire situation, including that the onsite employee had received my ID and issued the gate code and unit number. They even contacted the district manager and claimed the issue was "fixed." After 45 minutes of back-and-forth, the gate code still never worked. I requested a refund the following Monday. It has now been over a week and a half (almost two weeks), and I still have not received my deposit. I keep getting the runaround with no resolution. This experience was disorganized, frustrating, and completely unreliable. I strongly advise anyone considering this location to stay away. I truly feel like I dodged a major bullet. KEEP AWAY I have contacted the office directly multiple times. All with no results.

I've been attempting to call this place, "There's are zero calls ahead of you..." and no employee…read moreanswers the phone. I contacted corporate & they sent 2811 a message to call me, no call yet & it's been four business days since they received the message. Can't sign the contract emailed because I have questions. I travel & currently not in the Miami area.

Super friendly and accommodating. Gerardo worked with me to…read moreget the best deal. You won't be disappointed!

Extra space has a stellar staff!!! Their customer service follows up as promised and is always…read morehappy to see you when arriving on site. Parking is easy and facility clean.

Great location. I was able to store my Christmas decorations and other stuffs that I used…read morespecifically time of the year. Great customer service

Great place. Awesome service. What impressed me the most, is the way we were treated by the manager…read moreand the staff. They showed us the space. Took the time to explain their services. Great place. If you need storage, this is the place.

We have a storage space here and love it. Has a bunch of floors and great security protocols. Make…read moresure you save your code on your phone in favorites so you can always look it up since you need it to get into hate on non office hours and get inside the building and if your on a different floor need the code for the elevator. Definitely recommend this place if you need some extra storage

Great service from the local staff, manager and assistant. They check each floor to see that all…read morethe units are properly locked, and if not, they call to let you know.

I truly, honestly, and thankfully had a wonderful experience storing my belongings at this Public…read moreStorage. This is the one closest to the Boys and Girls Club on 32nd Ave (though there is another location about two blocks closer to 27th Ave). I was in an awkward bind of needing to move locations at the end of the month, but not being able to move to my new place until two weeks into the month. It didn't help that I was traveling the last two weeks of the month, so off I went searching for reliable storage facility that was close by my residences. I came across Public Storage with their $1 special - at the end of all my paperwork, I forked over a little over $25 for a month long lease of a 5'x15' space (the admin fee, plus tax, and your $1 rent). I had a unit on the 4th floor, and had my own lock. I declined a second through PS, and they didn't make a fuss about it (they did stick their sticker on mine to make it "approved"). The first option they showed me had a post right through the middle of on side, so I asked if they had another availability - they did, and were happy to show me another one down the same hallway. This one had a dry paint spill, but all of the glorious 75 square feet that I paid for. (I found out later after dragging some furniture that a screw was sticking up out of the cement - I highly recommend checking your unit thoroughly before agreeing). The staff were incredibly friendly. There was always at least one person available during business hours to help me unlock carts, and they always greeted me when I opened the door to buy yet another box I didn't think I'd needed. They made it very transparent that if I were only keeping my items for a month, I should remove them before the weekend that my lease was up, so there is absolutely no question about not renewing. Most of my move was done in the afternoons/nights on weekdays, so I never had much of an issue with wait-times for carts. The facilities are clean (no notes on the restrooms though), and both elevators worked while I was moving things around. 10/10 would definitely rent a space here again, but lord I hope I won't need to anytime soon.

They raised price unexpectedly on my unit and when I call leave a message no one has got back to meread more

recommended , they are very professional, I spoke with Andy and Daniel and they explained all the…read moreoptions, details and prices very well, if you are looking for a storage room this is your place!!

From the owner: Store your belongings at Extra Space Storage on 6850 SW 81st Ter in Miami, FL today. Our large…read moreselection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.