Used this storage for about a year. Always easy to get in and out. Clean & Always felt safe. Never…read morehad any issues. Sayda was always extremely helpful & Brian was very nice as well!

I went on 01/17/2026 at 9:40 am to see the size and price of a 5x5, a lady assisted me in a very…read morerude way. I asked about the smaller size and she told me 5x5 I asked to please show it to me to go through a door and I can see from outside how the locker looks like. I told her I would like to see the inside to see if my stuff would fit. She responded in a nasty attitude, that I would need an escalator and that it didn't make sense the reason I wanted to see it. To see how bad she was treating me and for no reason, I told her thank you and walk away to the door. She said, ITS way too early for this shit. I didn't respond and keep walking. This location was in little Havana 800 W Flagler St. To the owner of this location I would like to recommend to hire people that actually wants a job and can provide good service that way your company can get more customers.

First of all the manager here is an absolute nut case. She's not good at her job and she will…read morerandomly make things up and falsely accuse people for doing things they never did. She complains constantly about who knows what. She takes her emotions out on the world around her so If you ever do move in here and she's here (which she probably will be) she'll be breathing down your neck. I honestly wouldn't recommend going here. There are lovely places on Miami Beach and north Miami that are great!

I want to give a huge shoutout to Irene for being so kind and understanding my autism and letting…read moreme ride and film the elevators. Irene if you see this, I really appreciate you helping me out when I came on friday.

Definitely recommended this Public Storage. Great customer service from Sulema…read more Thank you!

I have been a public storage renter for a long time and for the past couple months I have been…read morepaying my public storage rent for two ps rental units at this ps storage facility. Everytime I come here or walk by here "Laquette" is the only ps employee I see and have interaction with,she is very polite and professional and skillfully addresses all my questions and needs. I again just saw her yesterday and it was a pleasure to do my public storage business with a reputable p.s.employee and hard worker and she should be applauded for her service. and so I'll begin here's to u Laquette-thank you!

The people who run it are very nice, and helpful. I have been doing business with them for a long…read moretime. Gina has been there a long time and she is great. The thing that gets me is that they raise the prices at the beginning of the year and the only way I have found to counter that is to move your stuff to another bay..and who wants to do that?

I've had several issues with this location and management has failed to do anything about them even…read morethough there have been multiple complaints from other units. There are people living there inside their units, and take up the walkway with their things. There have been people smoking inside their units, causing the entire floor to stink. We found a roll of duct tape thrown on the top of the wired fence ceiling of our unit with a loop at the end of it. It's just not a safe feeling environment. I just went to the office and was kicked out by Sonia because she had to go to lunch. It was 4:42pm and there was another lady inside the office as well. Update (answer to Cube Smart's reply): I brought the issue of people living there to the attention of on-site personnel. I did this more than a couple of times on several occasions more than two months ago. Their last answer was that other people had been complaining about the same issue and had brought it up to management, but they responded that they were being accused of racism and therefore would not do anything about the issue. I don't have the time to help run cube smart and I am paying for cubesmart's services, not the other way around. All it takes is for someone to review the cameras for the last few months to see what is happening...but apparently they don't want to do anything about it. I will not waste any more of my time communicating with them. I have put in my cancellation of my unit and have contracted another unit from another company.

Never will I rent from the Coral Gables location again and I urge you not to either. The elevators…read moreare a lifeline to their business and they never work. The day we moved in there, one elevator was working and it was packed because the day before, neither elevators were working. This is unacceptable. Then, about a month and a half into our service, I got an email move out notice, telling me they appreciate our business and have moved out our items. This was obviously a mistake and it was meant for somebody else but that sent me into a panic and though I called over there, it took a while for someone to contact me back. Lastly, August 1 was our move out day and not only is it the first of the month, but also a weekend and we flew from our home city to work on the move out, rented a U-Haul and hand truck, only to find out the elevators are out of service!! We are on the seventh floor, so it's not possible to remove any of our items. Obviously, another big problem and totally unacceptable. Currently, we are halfway into Sunday and elevators are still are not working and we can't get any answers as to if they're working on them. This not only forces us to spend more money, but disrupts our everyday as we have to go back to work tomorrow, Monday and have flight flights scheduled back to our home city. Our entire weekend, it was scheduled around our move out, has been completely disrupted and ruined. It is definitely the perfect storm and the worst situation.

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

Horrible !!!! I'm paying a $100 more that what I was paying…read morethree years ago. They don't only raise the rent, they raise the insurance too. Greed's the word at this place !!!!!! If you want your blood to boil every couple of months go and rent a space here. They steal your money like thieves.

This was absolutely hands down one of the best service and experiences we received by any storage…read morefacility we have maintained over the years. Manager Carlos Wong provided not only options for size and pricing, but the facility is so well maintained, clean, and easy access. They explain well all the access points, useage, and in such a pleasant way. They are very professional here and seek to help you solve an otherwise potentially stressful move. Very pleased with the communication and they get you are the customer. Thanks C Wong. We would return to your facility in the future and would make referral.

Many thanks to Rolando who helped me get a great unit at an amazing price. He was extremely…read morehelpful, knowledgeable and went above and beyond to get me the best space possible. I highly recommend Public Storage for their professionalism and recommend Rolando for a raise and promotion!

Awesome customer service! The manager on site very helpful and polite and professional.read more

This company overcharges and isn't fair on pricing - buyer beware! Madeline is good but is run by…read morecorporate and wouldn't prorate when I moved out three days into the following month. Not worth it - there are a lot better out there.

I had ANOTHER great experience at Trunk Space Storage, largely thanks to Madeline. She was…read moreincredibly helpful, kind, and helped me out with all my accounts/ units I have. She made everything easy for me as I live in multiple states, with a positive attitude. Because of how smooth everything is with this location, I choose to continue to make them our only storage location. Customer service like hers & the assistant manager, Jocelyn, really makes a difference. THANK YOU!!