Jeff was awesome. Was able to get in and out quickly and answer my questions. Also kind enough to…read moreshow me multiple units and work through needs. If Congress worked this well, we'd all be rich and happy.

This has been one of the worst customer service experiences I've ever had, and I'm relieved I…read moredidn't end up storing my belongings here. I reserved a unit online and was required to upload my driver's license. I tried more than a dozen times and the system would not accept it. I then called the Coral Way location and spoke directly with a staff member, who asked me to email my ID to her. She confirmed she received it while I was on the phone, told me everything was set, and provided me with my gate code and storage unit number. A week later, my daughter went to the facility on a Sunday with a full car, ready to unload and the gate code did not work. Since the office was closed, the call center answered. They told me the issue was that my ID was never uploaded. I explained the entire situation, including that the onsite employee had received my ID and issued the gate code and unit number. They even contacted the district manager and claimed the issue was "fixed." After 45 minutes of back-and-forth, the gate code still never worked. I requested a refund the following Monday. It has now been over a week and a half (almost two weeks), and I still have not received my deposit. I keep getting the runaround with no resolution. This experience was disorganized, frustrating, and completely unreliable. I strongly advise anyone considering this location to stay away. I truly feel like I dodged a major bullet. KEEP AWAY I have contacted the office directly multiple times. All with no results.

I have used CubeSmart twice now to store my stuff for extended periods of time. They have always…read morebeen very easy to use and it has been a smooth experience. If I ever have issues, they are always very accommodating and helpful. To use it, you will get a unit (prices vary depending on whether you are on the first floor or need to take the elevator to higher floors). They have a lot of carts on the bottom floor that you can load your stuff on and bring it up all together. This way, I have been able to move a large amount of stuff at once. Overall, this has been a smooth experience and I would recommend to others in need of a storage unit.

From the owner: CubeSmart Self Storage of Miami, FL offers affordable self storage with premium amenities. Our 4400…read moreSW 75th Ave location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

I am currently using Public Storage, but my experience has become increasingly frustrating. I…read morerecently called customer service regarding another rate increase and spent a long time waiting on hold and being transferred before finally speaking with someone. My main concern is the pricing. My unit started in the mid to high $70 range, and after the second increase within the same year, my monthly rate is now close to $156, nearly double what I originally agreed to. I was given a vague explanation about "market availability," which does not feel like a reasonable or transparent justification for such a significant jump. What's most disappointing is the lack of consideration for customers who are already dealing with inflation and minimal wage increases. Raising rates repeatedly without clear reasoning leaves a bad impression and makes it hard to feel valued as a long term customer. While the storage itself is functional, the pricing practices and customer service experience have left a very sour taste.

Went to go to my unit and both elevators were not working. A wasted time as I was unable to get in…read more No one answered to explain the situation. Had to make numerous calls to the central number and referred to different departments. Again, no explanation. Finally after much insistence, they finally took the information and said it would be 72 hours before it would be repaired. The in house manager didn't answer as well. I mean what happened to customer service and elevator maintenance ? Imagine if you are moving and can't gain access to your unit. . Obtw the stairs were locked.

Great location. I was able to store my Christmas decorations and other stuffs that I used…read morespecifically time of the year. Great customer service

Great place. Awesome service. What impressed me the most, is the way we were treated by the manager…read moreand the staff. They showed us the space. Took the time to explain their services. Great place. If you need storage, this is the place.

I'm very pleased with the service and this location is great. I highly recommend this storage…read morefacility.

This is the third time I've had to use a storage- but my FIRST time using Safeguard, and I can…read moredefinitely say, "THIRD TIME'S THE CHARM"! Having AC is a plus but what won me over was how secure and well lit the facility and rooms are. Oh, and no rats or funky smells!! (Can you tell I've had bad experiences??) This location is well maintained. The staff is great too- Jose helped me and he was well-mannered and very patient (I had a LOT of questions). Seeing how hi-tech and great everything was I expected to pay a few limbs per month but it wasn't THAT bad- I think I got a pretty good deal. Hopefully I won't need the space for too long but, if so, I feel good knowing my things are in good hands.

Facility hours are ridiculous! During weekdays the office should close at 6 pm instead of 5 pm, and…read morethe storage should be at least close at 7 pm, that way with people that work until 5 pm have a little time to use the storage facility not only on weekends !

Great facility! I am a Univ of Miami student and storaging my belonging here for the summer was so…read moreeasy and efficent! The office was helpful getting me signed up and UM Students get a discount! Even better! I am very happy with this and will use next year too! Renee was really helpful in the office too Alec G.

recommended , they are very professional, I spoke with Andy and Daniel and they explained all the…read moreoptions, details and prices very well, if you are looking for a storage room this is your place!!

From the owner: Store your belongings at Extra Space Storage on 6850 SW 81st Ter in Miami, FL today. Our large…read moreselection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, parking spaces, elevator access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Dirty, and had slow service. I'd go here if I wanted to grab some roaches for my moveread more

There hours are 7am-7pm They close 10min early and they…read morewon't help you after even though they stand outside ready to leave Not professional at all

The place is very well organized, and the entire rental process was incredibly straightforward from…read morestart to finish. Everything was clearly explained, the facility felt clean and secure, and getting set up took no time at all. Ivonne was especially helpful, she was patient, knowledgeable, and made sure every detail was taken care of. Her professionalism really made the experience smooth and stress free.

lease agreement process so easy and quick. She's polite and kind! The facility itself is clean,…read moreeasy to access but still safe. I recommend it