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    Miami Mini Stor-It

    3.5 (2 reviews)

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    6 years ago

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    SecureSpace Self Storage Miami Coral Way

    SecureSpace Self Storage Miami Coral Way

    3.9
    (10 reviews)

    Jeff very nice costumer service helpfull thank you for everything very satisfactory. I recommend…read more100 %....

    This has been one of the worst customer service experiences I've ever had, and I'm relieved I…read moredidn't end up storing my belongings here. I reserved a unit online and was required to upload my driver's license. I tried more than a dozen times and the system would not accept it. I then called the Coral Way location and spoke directly with a staff member, who asked me to email my ID to her. She confirmed she received it while I was on the phone, told me everything was set, and provided me with my gate code and storage unit number. A week later, my daughter went to the facility on a Sunday with a full car, ready to unload and the gate code did not work. Since the office was closed, the call center answered. They told me the issue was that my ID was never uploaded. I explained the entire situation, including that the onsite employee had received my ID and issued the gate code and unit number. They even contacted the district manager and claimed the issue was "fixed." After 45 minutes of back-and-forth, the gate code still never worked. I requested a refund the following Monday. It has now been over a week and a half (almost two weeks), and I still have not received my deposit. I keep getting the runaround with no resolution. This experience was disorganized, frustrating, and completely unreliable. I strongly advise anyone considering this location to stay away. I truly feel like I dodged a major bullet. KEEP AWAY I have contacted the office directly multiple times. All with no results.

    Public Storage

    Public Storage

    3.6
    (26 reviews)

    My husband and I both came here for opening up new storage for our things to be able put up for…read morenear future when we get bigger place to live in our hometown near future. Otherwise, this place turned out excellence, organized,tidy, and clean!!!! Fantastic & helpful staff has showed their beautifully peserenc with well mannered includes has been helped us a lot for all details before we moved our things in our perfect storqge by great price!!!! Perfect outstanding, all people can use some fresh air, and use their vechile to park and load things back and froth into their storage better than using a cart or carry up for long block... more affordable! Yes,definitely, I highly recommend for entire Miami residents to use this public storage service for sure! We give them ten stars with big thumb ups!!!! :)

    I have never once been somewhere that is open during the day that somehow will not have employees…read morefor an hour or more at the moment. I have been waiting outside of this public storage to simply buy boxes for around 45 minutes and not a single person has come down or anybody has been in the lobby, considering that there is only ever one person working at a time and they have to go back-and-forth from the storage area you would think that they would want to put a second person to maintain the floor, but no, they decide that they're gonna lock the doors and make people wait each time. Someone has to go upstairs for 30+ minutes and I've came here already three times this week and have not been able to buy my boxes because of it.

    Miami Mini Stor-It - selfstorage - Updated June 2026

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