I rented here recently and was pleasantly surprised at how this place is kept clean. Oz is really…read morecourteous and he has made this a great renting experience overall. If I ever need storage I will be sure to use this place as well as tell my friends.

I do not recommend storing anything at this location. My husband and I have been long time renters…read moreand don't go to our unit very often. I guess they decided to take advantage of that and they stole our brand new kitchen aid still in the box from our unit. When I asked who has access to our units they said only the person with the key fobs and to speak to my husband who is the only one with the key fob. Um duhh why do you think I'm calling to make a report. My husband is the one who discovered that the kitchen aid that belonged to his deceased step mother is missing. Please do not store any valuables here. Take a picture of what your storage looks like every time you visit. And take good pictures of what you have in there. When I stated I would file a police report & that the police would request access to the cameras they stated that they do not provide access to the cameras inside only the front door. How convenient when it's clearly an inside job. When I say pissed that's an understatement. I will be removing everything from this storage.

"Truly a great experience. Carlos was very efficient and extremely polite and friendly. Very…read morehelpful with all was needed to be explained. Usually when people are moving they have lots of things in their mind and coordinating everything. Carlos was very calm and understanding at all times. Carlos is definitely a great person and a pleasure to deal in a business transaction. I definitely recommend the Public Storage "07209" to anyone looking for storage facilities because great service goes with it. Good luck to everyone and happy moves... " Merry Christmas.

I had been renting a climate controlled 5'x15' storage unit with this Public Storage facility since…read more04/2018 and I started with my rent being $90.03 (after taxes and insurance). I loved the customer service at this place when I first started, the people at the lobby were always friendly when I came in to visit my storage unit, flatbed carts were always available to use without having to contact anyone, parking spaces were always available, the place wasnt too busy with alot of other customers trying to use the facility at the same time, my stuff felt safe and secure being on the second floor with access codes needed to open the gate and take the elevator to the second floor, and the rent was reasonable for the size of the unit that I was renting. Over time however the service has started to get worse, on the second floor where I was paying for my climate controlled 5'x15' unit you cant feel any A/C at all when your in there which caused me to sweat every time I would start moving alot of boxes around in my unit and start to organize things to try to make the most out of the space that I was paying for with my unit. The flatbed carts that were once readily available every time that I came to visit were taken away and now you have to see the facility operator and give them your drivers license to keep until you return the flatbed cart, they claim it was because people were taking the flatbed carts and not returning them. The rent had also gone up little by little on my unit, heres a breakdown of the price increases that I got while I was renting with Public Storage 04/02/2018 = $90.03 for a 5'x15' (when I started) 05/02/2019 = $109.16 for a 5'x15' (first price increase) 08/02/2020 = $118.57 for a 5'x15' (second price increase) 08/02/2021 = $137.74 for a 5'x15' (im starting to notice a pattern here) 08/01/2022 = $187.79 for a 5'x15' (agian another price increase in Aug) 08/02/2023 = $211.22 for a 5'x15' (by this time I left for a competitor) By the time that I left I was paying more than double the price that I started with for the same amount of space and benefits that I once had like access to flatbed carts had been taken away, a/c in my climate controlled unit felt like it was never on, customer traffic had increased so sometimes it was hard finding parking spaces when I came to visit my unit, and my rent kept going up. I ended up leaving for a nearby competitor named Extra Space Storage and now instead of having a 5'x15' storage unit for $211.22 like I did with Public Storage now I have a 10'x15' storage unit (double the space) for $200.47. The A/C actually works at Extra Space Storage too and the flatbed carts are freely available like they once were at Public Storage.

If your'e looking for great customer service,clean facility,and good pricing and discounts , you…read morehave to come here , also have a free move in truck . How cool is that ? Check it out for yourself .

don't rent there!!! it is the worst self storage in florida. the worst facilities, they don't care…read moreabout customers, facilities are very dirty. no carts available ever...i waisted my time and money. i ran away from that disgusting place.

Mis pertenencias están muy bien cuidadas el Servicio es…read moreexcelente el Personal muy atento yo recomiendo este lugar

This storage sercice is second to no one. Facilies are kept clean, excelent AC and security as well…read moreas their mansgement personnel is allways resdy to help at anyntime durong bussiness hours. Instronlgly recommend this service, specially the facility located in Hualeah Gardens.

Jorge and Junior were very knowledgeable with the pricing and use of space. I recommend Extra Space…read moreStorage for its ease of access. I also enjoy the complimentary carts until 10pm with late access.

From the owner: Store your belongings at Extra Space Storage on 5301 W 20th Ave in Hialeah, FL today. Our large…read moreselection of storage units, Business Storage, Moving Boxes, Self Storage, Online Payments, Packing & Moving Supplies, 5x5 Storage Units, 5x10 Storage Units, 5x15 Storage Units, 10x10 Storage Units, 10x15 Storage Units, 10x20 Storage Units, 10x25 Storage Units, 10x30 Storage Units, Moving Carts, Climate-Controlled Storage, Wide Drive Aisles, Loading Dock, Elevator Access, Manager On-Site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Yesterday, I had my stuff delivered to Miami and I had movers take it to a climate controlled…read morestorage facility. I can tell you I was really surprised how clean a neat this facility is. I have never seen a better storage! It looks brand new, gentleman at front desk was very helpful and I got a free month of service.

Decided to use this to put a few things away at my parents home and ended up at Safeguard Self…read moreStorage. The storage unit comes in different sizes, and you can change later to a smaller or larger unit. It's very clean inside. And very helpful staff, the entire process didn't take long, but a few minutes, which was nice. They also have carts you can use to move items from your car to the unit, but ask that you return them to the area where you picked them up. But when I went back a few days later to move items into the unit, one of the elevators was down, leaving only 1 working. And you can't use the stairs, saw a sign that the opening exit would sound the alarm, which was a bit of a hassle, as a few other customers were moving stuff at the same time. No cart was available, which made the process a bit longer. But overall, I'm happy with deciding to use them.

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

I searched for the best all-around storage facility and this one won! Brand new building,…read moreimmaculate, professional, and great prices. Nick, the Assistant Manager, was very helpful and offered to stay late to sign me up after I was stuck in traffic. They even offer water and coffee in the office. Great find!

From the owner: Our mission is to ensure your self storage experience is unlike any other. With top-notch property…read moremanagers and friendly, knowledgeable storage consultants on staff, you can rest assured you're receiving the best service in the business every step of the way. Plus, all our modern storage centers are either newly renovated or recently built from the ground up, meaning you will have access to clean storage spaces complete with the most advanced features in the industry. Whether you're in the midst of a move or your business is growing rapidly, our selection of high-quality self-storage units and amenities will exceed your expectations. From superior online rental capabilities to flexible access hours and lease agreements, we strive to give our customers breathing room when storage space runs low at home or your office.

Thank you Jessica for your help and recommendations on the unit, I am a first time storage owner…read more Place is clean, safe and the storage unit is totally worth the price.

I've rented here several times. I must say that Jessica is so professional and has always helped me…read morenavigate through my rentals. Very rare to find people in customer service not just providing good work, but also genuine concerns . Thank you much Jessica. Best regards.

Horrible !!!! I'm paying a $100 more that what I was paying…read morethree years ago. They don't only raise the rent, they raise the insurance too. Greed's the word at this place !!!!!! If you want your blood to boil every couple of months go and rent a space here. They steal your money like thieves.

This was absolutely hands down one of the best service and experiences we received by any storage…read morefacility we have maintained over the years. Manager Carlos Wong provided not only options for size and pricing, but the facility is so well maintained, clean, and easy access. They explain well all the access points, useage, and in such a pleasant way. They are very professional here and seek to help you solve an otherwise potentially stressful move. Very pleased with the communication and they get you are the customer. Thanks C Wong. We would return to your facility in the future and would make referral.