Wanted to thank Denise And Gus for helping My son get a storage while he was moving into his new…read moreapt and taking his items that he order and taking them to his unit this was so helpful during his move into his first apt They were so helpful and always treating him with respect Thank you Amazing service

Everything about this place was a negative experience. We just canceled here and moved to another…read moreplace, but even that was a hassle. -The rate. We've been renting here for 5 years and the rate has literally tripled from $40 to $120 from constant increases. I understand that rates increase sometimes, but this is really excessive. -The office. There have been several times where we've tried to go to the office within office hours and nobody is there. A couple days ago, my mom got there at 2:45 and there was a note on the door saying they'd be back at 3:00. She waited since it was only a couple minutes and tried at 3:05, and the time had changed to 4:15. She tried the door anyway and someone was there. She canceled the rental and asked for proof, but the employee said she doesn't have any proof to give her, which feels scammy. We've also tried calling (nobody answers), and leaving voicemails which don't get returned. -The facility. It's sketchy. There's always random people hanging around the gates trying to get in and talking to people. When we came to move our stuff out, there was a lady wandering around with no shoes pressing random doors trying to get in. It's also supposed to be climate-controlled and doesn't seem to be. I don't expect it to be cold, but it feels like there's no air on at all. As a heads up, they don't prorate. We left halfway through a month because of all of these reasons, and didn't get anything back.

Online reservation is quick and easy. Storage facility…read morelooked clean. Would appreciate a better map to the storage units. Had to walk around to find my unit. Finally found a map and located my unit. All in all seems like a decent value. I would recommend this location.

Living in a different state can really be overwhelming when trying to take care of my unit in…read moreFlorida ... I must say Korolla & Natasha really made my day . Customer service was everything and they were very informative of ways to make my situation better . Huge thank you to these wonderful ladies ...

Rented a 10x10 for 3 years and price was engineered to increase every 6 months. Started at $87 and…read moreended at $310. The whole place is rundown. The carts rubber on the wheels has stripped off. Elevators and gates are constantly broken. I have seen Section 8 housing that looks far better. With so many cleaner and more modern facilities just a few miles away, I wouldn't waste your time here.

Wendy Williams - how you doin? You gotta rethink your recent comment about storage units - they are…read morenot all low-down. I learned that they can be clean, climate-controlled and safe. Stuff happens and sometimes you need a place to park your stuff. If that happens to you, consider a storage unit. It was a great solution for us. We had a storage unit containing boxes of manuscripts (a family member left unpublished manuscripts and unfinished books from her published novel series). We also stored collectibles, music and movies, personal items, etc. We didn't worry about them because the building was secured (you have to enter your code to enter AND exit the parking lot or call the elevator). And each unit had a key-type padlock. The building was cool and spotlessly clean - not one piece of dirt or paper on the floor, anywhere. Even the elevator was friendly (it announced floor numbers to its passengers). They even had wheeled flatbed carts near the elevator. We were able to gain access to the unit 24/7 without issue. The parking spots were near the door so we didn't have far to go to load the car. It was easy and convenient. Recently, we decided to empty the unit because we realized we were storing items we planned on donating. We didn't want to pay a monthly fee for items we planned on giving away. The manuscripts and books went to a college affiliated with the author. The other items mostly went to the local library and Goodwill. We have some boxes in our garage - sadly not as climate controlled as SmartStop - prompting us to go through those boxes, soon! The office rep was very friendly and made our checkout a snap. There was absolutely nothing they could have done to make our experience better - other than not charging a monthly fee!

Been a loyal customer for about 3 years. Loved the location and the cleanliness. However, the…read morerecent price increase was $74 EACH month. I would have been fine with 10 or even maybe 20 but 74 more each month?! I chose to leave to another location a bit further away and got it for nearly half the price. So disappointed. Also, the $1.00 charge each month for "technology" was ridiculous. It was a dollar so I did not whine but come on people; Really?? Explanation was due to market demands....then why are the other climate controlled, same size, ground floor units in area half the price?

I have used this facility twice. Very clean, easy access, staff are there to help and after hours…read moreaccess was easy. When you first move in, rates are great but as others stated they raise the rates a lot. I started with my unit under $200 per month, one of the bigger units which wasn't bad for the size, within 6 months the rate changed and I started paying more than $300.. couldn't keep up with it and eventually my unit got auctioned off, and I lost every thing, including important documents .. When considering using this company, keep in mind that the rates WILL change and rapidly, that's how they make their money. .

The service and customer support were outstanding. I spoke with John, who confidently explained the…read morevarious units and effectively identified the best option for my needs.

The app is just wonderful. Everything is on there except for before. Where are your unit is at they…read moreshould probably fix that. The elevators are not in good condition. Same day I was moving in the elevator mechanic had an attitude with me. He wanted to shut both elevators down without considering Customer Service. As for customer service itself, a lot needs to improve. The manager seems to be overwhelmed with three locations and blames it on that. Nobody answers the phone, but she did mention that if I leave a message she'll get back to me. Not very useful when you actually need to speak to someone about something urgent right? Nowadays, nobody wants to speak over the phone, but it is a necessary step to customer service. The restroom was locked and I was on able to remove myself after moving in to the storage. Everybody was parked on the loading zone, even though there's signs that say, do not park.. an automated location like this cannot be ran this way.

I have been with Mike and his staff at this public storage location for many years. Mike has always…read morebeen very helpful and very prompt on rectifying any issues that may arise. He and his staff are constantly cleaning the areas and bathrooms are always clean. I will be with him for many more years. Mike Hi Tech

Needed to transfer some big storage items that I've been paying on for years into another facility…read moreand was hoping this location had lower prices than im currently paying. Met with the sole employee, Dolly, who pleasantly searched her data base for the size I requested and surprisingly an air conditioned unit 5×10×8 is only $157 and the same size on the second floor is $132 (very competitive prices). She informed me that the QR Code on the front door will provide sizes and pricing on all available storage units. This store offers packing supplies and a storage lock for $20.00. The property is open from 6am - 9pm including holidays and unfortunately does not have 24 hour access and does not accept cash.

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I was looking for a new storage unit and was unsure of which size to choose, taking several days to…read moredecide during a time of comparison shopping with other storage companies, and the office rep Cody was very patient with me and bent over backwards trying to help me. The man deserves a raise!

Best Self Storage experience I've had! The staff is so helpful & kind. Jackie is always there to…read morelend her assistance and expertise. The facility is nice & clean, and you can usually park close by and use the carts they lend to tenants. I haven't had any negative experiences with them in over a year. Jayson is also attentive and friendly. Highly recommend Cube Smart Weston for your Self-Storage Needs!

This place is new and clean. Customer service is great! I had a move in transport from NY to FL and…read moreneeded last minute storage as my house was not going to be ready for my delivery. I called this CubeSmart facility in Weston and they were very helpful and gave me a good price for same day drop off. I was very appreciative. My move was stored for 1 month in an indoor A/C controlled temperature storage. I would absolutely use again or recommend.

I definitely recommend this place Ray was especially hopeful. Answer quick for the phone calls and…read morewas there for any questions , very great customer service and very helpful!

Conveniently located and very well maintained. Easy access and excellent customer service. Laura at…read morethe front office was excellent. There are two steps to the entry process and I feel that the facility is well secured. Definitely recommend for your storage needs.