I've never rented a storage unit before, so on Tuesday around 1:30 p.m., I stopped by this facility…read moreto ask a few questions and see the available units. I just wanted to understand how it all works, including seeing the unit sizes, so I could figure out which one would fit my stuff. When I got to the front rental office door, it was closed, but I saw a woman sitting inside at a table. I knocked. She clearly saw me, but instead of getting up to open the door or talk to me, she just waved her hand and signaled "closed." I was honestly confused - why would the rental office be closed when their posted hours say they're open until 6 p.m. Monday through Friday? There was a phone number on the door, so I called it. A man answered and told me I would need to register first, and that they'd call me later to schedule an appointment to view the units on another day. He started asking for all my personal information, but it felt off, like a scam, so I interrupted and ended the call. The woman inside clearly saw me still standing by the entrance talking on the phone, but she never bothered to get up or check what was going on. So lazy and unprofessional! I have absolutely no interest in ever coming back to this storage place!

let's just say that this was like a storage from hell I ran a unit from almost a few months…read more manager is very very poor. She likes to throw right behind her hands me of sleeping in the not punching out and don't do anything all she literally does is sit in the chair all day walks around and does nothing The her best friend is Jimmy she slaves for them. They're never gonna fire her. That's why she's in the position that she's in and her car sit outside all day all day there's roaches the AC was broke for like a few months. Some of my leather was damaged. the insurance is not even good. The amount of money that you're paying for this worth it storage is not even worth it. Save yourself. The trouble run just run. I wouldn't even recommend review the Google reviews the yelp

Odalys was amazing at was she does !! very consistent and considerate. The experience was very…read moregreat. Definitely recommended

Odalys was super sweet and a filled with knowledge. She was a huge help always nice to talk to…read moresomeone who knows their stuff. I was left ensured and at ease. All my questions and concerns were answered.

Superior service! They care about your stuff and is a tremendous value for someone looking to move…read morelocal or long distance!

After using this company when we moved to SoFL less than a year ago I knew who to call for our unit…read moretransfer. We had such a positive experience last time that I did not want to use any other company so I only called them. Danny was my contact and he was very professional and easy to work with. (I'm pretty sure he moved us last time.) This time I only spoke to Danny on the phone and through email. My move date was delayed and he was very flexible with me when I had to cancel 30 mins before my move and reschedule. I rescheduled with him for 2 days later and I knew my move was going to going to be a breeze. MOVING DAY- Danny contacts me to make sure we are still a-go. He tells me the crew will be here around 1. I hadn't heard anything so I called to confirm. He notifies me that they will be over soon as they are finishing with an earlier move. No problem- I was busy moving everything little. 2PM comes and goes and finally at 2:50 the 3 guys show up. I was told 4 guys would come but it wasn't a big deal as we didn't have a lot to move. PAYMENT- The "main" guy out of the 3 asked up front how I would be paying and that he preferred cash. Check? No Card? Yes Oh and tip is "PREFERRED!" After figuring out that I will pay with card and tip with check since I had no cash, they began. While the guys begun I was also continuing to move little stuff and organizing that the 2 hours flew by and they were finished. Towards the end I noticed a scratch on my coffee table and confronted the "main" guy about it. Our furniture is new and we are extra careful with it so when a new scratch, blemish, or dust particle touches it I see it immediately. He said there was NO way that they could of done it. We went back and forth about it- he wasn't backing down so I figured I would let my husband resolve the issue if need be. Later that night while organizing and cleaning all the furniture they moved because their finger prints were on EVERYTHING! I noticed dings and scratches on 4 pieces of my furniture. Nothing a wood pen can't fix but that isn't the problem. I shouldn't have to fix dent, scratches, or dings from a moving company. These guys are suppost to be professionals and take care of other peoples furniture. Nothing was wrapped or placed on blankets. I was only moving one building over and was all inside but protecting my furniture should be key. One of them also transferred my storage unit to a new closer one and I advised him to put it organized like it was in the old one. After discovering the disaster that everything was just thrown in there and stacked on top of fragile things~ that was the icing on the cake. I will never use this company again or recommend them. I don't know what happened as explained I used them less than a year ago and it was a great! BEWARE!

The superior management resolved the issue. Very much appreciated, but again do better & maybe…read moreupdate the system because this should not be a thing.

UPDATED REVIEW: not happy the price went up no warning it just keeo go storage with a 24h access,…read morepossibility to have power in your unit and AC. Really clean and convenient. Affordable. Friendly staff as well as professional management. The storage is located near the river in front of the Wharf. Hey if you feel like having a drink after dropping your belongings its the perfect place to go :) Im still new there but so far i would recommande this place. Not sure what the couple bad reviews are about but i was never over charged and there is no homeless in front of the facility. I would say come check out the place for yourself they even have a gated park

... friendly staff, was greeted and shown to my Unit. I lucked out on it's location in regards to…read moreservice door. The price was affordable, though I would prefer to be able opt-out from the monthly Insurance since my items are mostly winter clothing and appliances that burden my van, increasing fuel costs while in Miami. I rented the 4x4 storage unit, and it is the perfect size for my current needs. Minus a cause the entry service is very narrow but so far manageable PS--(There are friendly stray Kittens near the building's service entry... If anyone has the heart to help them)

Excellent customer service and helpful staff (Lisa). I would recommend those storage to anyone in…read morethe area.

CLEAN!!! KIND!! A family run organization that treats it's customers like family!! store your…read morestuff or WINE!!! Love them!! ps. GREAT Value!!!

This storage place I really recommend I give them 100 stars. Service is extremely good (amazing…read more) I needed a 6x10 there is a really nice lady in the office name JACKIE she has really nice offer me coffee and she show me like three units and she made the process of moving super easy I has at the office drinking coffee she has helping the movers with the process thanks you Jackie for an amazing service and the mover where charging me by the hour and she open a big elevator made faster she save me move thanks for I give you 100 starts storage is super clean office is nice once again thanks Jackie I really recommend this facility

I was trying to help a friend with a last minute moving emergency and I came across DBM Moving &…read moreStorage after many frustrating calls with other moving companies. Out of all the calls made, they were the only ones to jump into action and also the company with the most reasonable price. DBM delivers state to state, Florida, Tri-County. They also offer professional packing services, shrink wrap, all size boxes and boxes so valuables won't get damaged. They also offer bubble wrap, straps, packing paper, four wheel dolly's and two wheel hand-trucks. Pretty much they can help you with most moving services needed. In regards to my friends move, they did a great job. Despite the short notice and moving pressure, DBM came in and did their job quick and professionally. They new what they were doing and did not just throw stuff in boxes. We were surprised how neat everything was packed. Their prices were great considering the last minute notification. I highly recommend this company, I will use them again for my personal moves in the future. Give them a call and use them, you won't be disappointed! ProTip: they have a $50 for $100 deal on Yelp!!!

My aunt needed help moving and somebody mentioned these guys. My aunt said they did a great job for…read moreher. They were on time, careful about her things, and still got it done in good time. I'd recommend them to friends or family as a friend did for me. Thanks again

Great facility been a member for awhile and have always received great customer service for any…read moreneeds that I have!

I normally don't leave negative reviews, but my experience with HiveHub deserves a clear warning…read morefor any business considering renting space here. My company moved into HiveHub on March 1st and eventually upgraded to a larger warehouse unit as we grew. Throughout our entire stay, we were never once late on rent and operated in good faith the entire time. We vacated our warehouse unit at the end of August, and as of early December, we still have not received our security deposit refund. This is after months of follow-ups, repeated promises from management, and multiple assurances that payment was already "on the way." Every update pushed the timeline out further with no clarity, no proof of processing, and ultimately no refund sent at all. Operationally, there were also challenges during our time here. Management leased one of the spaces to a last-mile delivery operation, which meant the parking lot and loading area were constantly filled with personal vehicles picking up packages. This made it extremely difficult to find dock space or unload trucks, something any warehouse-based business needs to rely on consistently. For context, I've leased space with ReadySpaces and Saltbox, and both returned deposits quickly and professionally. I have never dealt with deposit issues or operational congestion like this with any other warehouse provider. If you are a small business, startup, e-commerce seller, or logistics operation that values professionalism, transparency, and basic operational reliability, I would strongly caution you before choosing HiveHub. The combination of delayed communication, operational obstacles, and a still-unreturned security deposit has made this a very disappointing experience. I hope management improves their processes, but based on what I've experienced firsthand, I cannot recommend them to other businesses.