The first day I rented the storage the employee was just trying to get us to rent and not really wanting to show us the storage spaces. Almost one year later I went three days in a row to move out my stuff and the assistant manager John Joassaint had no customer service what so ever. The first day I asked for his assistance with the access code. I misheard a number and had to ask him again, his response was "I didn't say that, I said ##### number". He also told us at 4:12pm on July 1 that we had less than half an hour before they closed. The hours on the card say until 5:00 pm.The next day he told my husband that we shouldn't expect him to clean after some glass that fell. We never asked him to clean after us. We asked for a broom and a dustpan and picked it up ourself. The final day July 3rd he saw us in the hallway of the storages and he said loudly "remember you have a payment due today for 3 days". When we went to go pay he was blasting his music inside the office never turned it down to speak to us, he didn't greet us he just told me my total. I paid him cash and he gave me my change and I waited to see if he would even give a receipt. He gave it to me and said "that's it". I waited at least for a thank you but he simply just said again that's it. So I told Mr. Joassaint how rude he has been for the last three days to us and how he is an assistant manager with no customer service. Mr. Joassaint simply said he wasn't rude to us and didn't apologize for his actions and smart mouth. read more