I had a unit with Pacific Self Storage since 2018 and they were fantastic. A few small rental…read moreincreases over the 7 years I rented from them - but nothing astronomical at all. And I recently had to close out my unit mid-month - and move to another location - and they reimbursed me for the 2 weeks I wouldn't be using the unit. The people in the office are fantastic - this place is a class act and treats their clients with respect and I never had any issue with my unit.

Would be 5 star if open earlier on weekends. I store surfboards there and like to get to the beach…read moreearly on weekends. After 8AM on Saturday and Sunday and I will be waiting a while for a parking space. It would be nice to be able to get to my gear before then.

I am a two time customer of Island Park Storage. I was satisfied both times. The price was fair and…read morethe staff were very helpful.

If you're looking for storage, this is the spot! I'm sure it's the best on Treasure Island, and the…read morerates must be the best within San Francisco! My mother, Seema, and I have used this storage unit for just over 3 years now and we've had absolutely not one issue in any aspect. The reception staff at the front, namely a sweet guy named Mike, will greet you at the office area to help you get set up. They've got great deals and a variety of options to choose from. I feel super safe as a small woman in this storage unit because of the kind security! Their security team is very understanding and will make you feel as safe as you need. I'm not sure what "mold" that girl from 2018 is talking about... The unit we used was very clean and did NOT SMELL at all. I highly recommend this storage center as the staff is very welcoming and accommodating, and as their units are clean, safe, and environmentally secure. Store your stuff here!!

always great customer service! always a smile on their faces when I come in. A really great storage…read morefacility.

I stored my belongings here for about a year and had no issues at all. The facility is always…read moreclean, secure, and very easy to access with ground floor units. The staff is friendly and helpful, and I always felt my items were safe. I would definitely recommend this storage place.

I just wanted to praise the customer service and professionalism from Beverly Morris. My company…read morerented a storage unit there for me to use about six months ago and she facilitated all the paperwork, helped me get a bigger and better unit than the one I reserved online, recommended me to pay a year in advance because of certain advantages, anyways everything was very easy and professional. Every time you visit the storage facility she is ready to help you with a smile on her face. I am a Happy Customer!!

Excellent service and so patient and helpful. I was really not prepared to go through this process…read morebut Andrea made it a breeze. Great pricing compared to serveral other storage facilities in the area. I'm a fan!

Excellent customer service. Since after all their storages are not inside a building, I would…read morerecommend coming here if your things are properly stored in sealed plastic bins to prevent weather moisture damage. With that said I haven't stored anything here yet, but this was one of the top 3 places I've considered. The reason why I am deciding on another facility it's due to it being closer to where my things are and that I'm unsure what I'll be storing for now so I'll need my first time place to be indoor. And are buy those moisture absorbing stuff. With that said I might come back once I have everything figured out and this may be the second storage place I would use if they still have fair prices by the time I'm moving out of my first choice. Thanks for giving me the tour even in the rain and close to your closing time.

Container leaking or a lot of condensation builds up Staff…read moreget wet That's not what you expect to see inside the storage facility

Formerly happy customer, looking to find a new place ASAP…read more Storage Corner Half Moon Bay WAS once a locally-owned business (Coastside Self-Storage) and I would give them 5 stars when that was the case. Unfortunately the sell-off to Storage Corner (A private equity firm) is following the typical trajectory of most private-equity takeovers: Squeezing the customers for every possible penny. Shortly after the takeover, Storage Corner began sneakily adding a "Storage Protection Plan" to every account. This is marketed like insurance but it's very cleverly NOT called insurance, because they want to skirt California's regulations around what insurance actually must provide for the money. They're legally required to remove this fee if you prove you have insurance coverage on your belongings already - but they will require a copy of your insurance plan to prove it and then the DAY that plan expires, if you don't take the initiative to reach out and provide a new copy for your renewal, they just silently add the protection plan back onto your account. Three weeks after I complained and warned them that this practice (auto-adding services to a recurring card payment without explicit consent) is likely illegal in California, they raised the rate on my storage unit by 45%. I'm not sure if they raised everyone else's rates too (I suspect yes, given it's a private equity takeover) or just want me to go away so nobody calls them on their billing BS, but it's clear the direction that customer service is headed in.

Coastside Self Storage hasn't been under the new management long, but there have been some really…read morenice changes already. I don't go to my storage often, but my office is in a building on the same street as three of their structors.. There has been workers all over the place fixing things. They have upped the security system with new keypads on both the entrance and the exits. And fixed a lot of the lighting.The best part, you actually get to speak with a person when you call during business hours!! I can't believe how that is becoming more rare. Melanie helped me figure out the new code system, and told me about some of the other security measures. I've seen the cameras all over, but it was news to hear that some weren't working before. It is very reassuring that there's someone behind the camera. I would highly recommend the improved Storage Pro on the Coastside.

Pros: 24/7 access…read moreSecure Drive-up access Cons: MOLDY I put items in storage here when I was moving out of an apartment in SF and had to stay in temporary housing for a few weeks, which turned into a few months while settling into my new place. When I moved into this and another unit, there was a musty smell that was a dead giveaway there was mold. So I stored everything I could in airtight / water-tight containers. Obviously I couldn't protect my bike and a few other large items, so before the rains started in October, I stopped by my unit to throw tarps over the other large items. I took photos every time I visited my unit just in case anything happened (theft, damage, etc.) When I went to clean out my unit 2.5 mo later, the bike, a storage box that had a textured surface, and all of the tarps had to be thrown away because they were covered with mold. I have been recovering from exposure to toxic mold that made me extremely ill, so I am still to sensitive to even be handling such items. At least the bike got plenty of use before this storage unit rendered it hazardous to my health. So while you will gain convenience in accessing your items whenever you want, the converted shipping containers have leaks and mold. Plan accordingly. Three stars for the (seemingly) affordable price and good security.

I stored things for about three months everything was fine until I moved out. It had rained and a…read morebox of my important papers got wet had to have them copied which cost over 45 dollars then my security deposit which was to be mailed out to me I still have not received. It's been 2 weeks They had no problem taking the money but giving it back seems to not be tops on they're priority list. Also my chair was moldy due to rain need to have that cleaned but it's 100 and haven't gotten my deposit back to have it cleaned. So yes 24 hours open but has cost me in the long run. Disappointed.

Well run storage center with good security and responsive management. Units are clean and well lit…read more Very good value for quality if units and services.

We are looking forward to the new Crespi storage. The new owners have plans to really improve the…read morebuildings and they already have the best location.