Very lucky to have this convenient UPS store in an area of Pacifica which is easy to reach and with…read morelots of parking Shout out to Cody today for helping with a package return that was annoying due to multi-step return instructions from the vendor. Cody helped out making the process simpler. Really appreciate her customer service! But all the UPS employees there are helpful

Normally have nothing but high praise for these guys - - for variety of services offered, helpful…read morestaff, convenient location - - but this one will not be so. Needed to ship a very delicate and expensive item to the East Coast; packaging advice and Ground Shipping price were excellent, but found out that the Insurance charge was almost 5x the UPS national rate. Apparently independent Stores can charge what they like for Insurance rates. In future, when needing to repeat this process, will likely ONLY have this Store package the item, if I don't do it myself/use another service; THEN I'll take it to FedEx, USPS, ..., for Insurance/Shipping.

They are amazing. They packed everything in a good amount of time. Red and their team took care…read morewhen packing our valuables and created a system that made it super easy to unpack. I highly recommend!

These folks are absolutely, 100% careful and considerate. Red is especially careful to take the…read moretime to determine *exactly* what you need and how to execute your requests within your budget. They're so popular that they get very, very busy. Suggest calling them well before you need them. Kind, gracious and very helpful. They're all about service.

Love this place! They have by far the best selection of packing materials in the South Bay. And…read moretheir prices are way better than if you went to a UPS store or something silly like that (like I used to). This is a place a dude can just browse and have fun.

June 12, 2025 and after making several calls, no one would beat their UPS shipping price…read more I boxed up a 90 pound 100+ year old wooden ice box (refrigerator) and had is shipped with insurance. Thankfully, I took lots of before shipping and packaging process pictures too! UPS destroyed it, but Susan assisted me the the insurance claim process. It took months, and that was compounded by UPS changing the damage claim portal. Susan stayed on top of it and 5 months later UPS paid the claim. Thank you, Susan

Great packaging supply company!! I went in there to see if I could get a bundle small boxes so I…read morecan ship some gifts out. And since they're a packing supply company I was wondering what the minimum order would be. To my surprise, they didn't care I only ordered a bundle and helped me out right away!! This is a MUST GO place because they have all the shipping supplies and they do shipping to China too!

Excellent experience! Great costumer service. Really helpful for myself. They gives more than what…read moreI wanted. Just sharing my feelings with you guys, it's worth it to visit

Absolutely horrible experience. We reserved a truck a week in advance, only to arrive and be told…read moreit had a flat tire. (Umm hello you don't check your trucks?) Instead of honoring our reservation by providing another truck, they refused, claiming they "didn't trust my husband to bring it back." We were shocked by how we were treated!!! When we became understandably frustrated after they failed to provide the truck we had reserved, they called the police instead of trying to resolve the situation. The responding officers were professional and told us they had received numerous complaints about this location before, but explained there was nothing they could do because it's a private business. The entire experience felt extremely dishonest and misleading. We lost valuable time, our moving plans were disrupted, and we were treated with complete disrespect. We are opening a case regarding what happened and we believe this place is fraudulent!!! Please do yourself a favor and avoid this location. Based on our experience, I would not trust this business with another reservation!

If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.

They were extremely helpful, beyond professional, and went out of their way to help in every…read morepossible way. I will always come back here since I visited others that were clueless, unhelpful, and not professional. Everyone at Bellam was amazing. Their prices are extremely reasonable. Thank you for taking care of your customers so well.

I have helped family and friends BIG TIME in packing boxes for their moves recently. The best…read moreplace, by far, to get the quality boxes, markers, packing paper, and tape at the best prices is Bellam Self Storage & Boxes. Andree and Vincent are not only fast and helpful in fulfilling my list on the spot, but they also give terrific packing advice! If I ever need a self-storage unit, I will definitely come here. The place is well-maintained, clean, and centrally located. These folks have been around for a long time, and they care about your moving experience.

Absolutely loved my time with this business, I was actually so sad to vacate my unit!…read more From the moment we signed on to leaving with our storage lock, they've truly made the experience so seamless. This being my first time ever using public storage option really set the bar high. There are so many pros to choosing them: - 10 day grace period for payments which is just unheard of any business allowing this much trust in their customers - The location is tucked away enough where there's never traffic; I rarely ever saw another person going in and out, it really felt like you had the place to yourself to take your time - It's kept so clean!! - My online portal never worked no matter how hard I tried so whenever I needed to make a payment, it was as easy as emailing them to charge my card on file. Genuinely no hassle, no stress - Everyone I've interacted with in the office was so kind and supportive I almost want to gatekeep just because if I ever need a storage solution again I make sure there's space for me but they deserve the business and all the glowing reviews!

I have a storage unit here for many years. I really like the service. I really like the people…read more Everything has been awesome. No complaints whatsoever. Super mindful of everything and great Customer Service overall. Can't go wrong.

Just what the name says and just what I needed. I drop off my vintage amplifier, share the…read moredestination and packaging notes, pay, and they pack it up safely and send it on its way. It could not have been easier. (The packaging served for the round trip to an amplifier repair shop, and the amplifier came back in perfect shape)

Great experience. I needed some items picked up from a local auction house. Handle with Care picked…read moreup my items, packed, and shipped them to me for a fraction of the price other shippers quoted. Will use again if I buy anything else in the area.

Great store always have supplies available and owner is very helpful when I needed supplies to move…read moreout my apt .

Needed two over-sized, odd-shaped boxes for items I ship from my small business. I tried USPS,…read moreonline, Lowes, Office Depot, Home Depot - even checked out availability and pricing on ebay and Amazon. No one had the right dimension box or I would be forced to spend $50-$200 for a pack of multiple boxes. I was at my wit's end, trying to figure out how to ship two important orders without spending more than I wanted to on a shipping box. I finally called UPS to ask if they had the right size for me to purchase - although I did not want to use UPS as a carrier, preferring USPS - they told me they did not even carry the size box I needed, but referred me to this establishment. From my first inquiry phone call to the next day purchase of the boxes, I had a courteous man immediately help me with my shipping needs. The pricing was very reasonable. The shop is fairly small, but they carry a large assortment and range of box sizes. I went in sort of end of day, an hour before closing. and I was served with courtesy and care. This will now be my "Go To" shop for shipping supplies.

I had a 40" x 50" framed picture that I needed shipped. Maria and Rommel were great, They had all…read moreof the special packing materials in stock to correctly prepare the item for shipment. Included was protection of the glass. It arrived in perfect condition at the destination. I was very happy with their customer service and their competence at what they do.

Great service. Prices are good and they have a huge selection of boxes. I will ship large items…read moresold on EBay and they always have what I need. Thank you Team Box World!!!!!