Gus what this place sold out the property and they will be closing by the first week of April 2022…read moreand didn't notify the manager and the customer until yesterday. Sorry to say that Amanda left about a month ago and I wasn't able to thank her for the work she did. Anyway, I hope she found a better place to work because they didn't even try to place her or offer anything or give her a raise years ago. Blessings, Bob

One star is too many. Had $40k+ worth of items stolen from a unit here and only received an email…read morethat my items might be compromised. Their dismal security was not even taken into account. Should check out tenants better and actually engage with dissatisfied customers. Rest assured I will never be getting a storage unit with them or anyone else ever again

Excellent customer service. Since after all their storages are not inside a building, I would…read morerecommend coming here if your things are properly stored in sealed plastic bins to prevent weather moisture damage. With that said I haven't stored anything here yet, but this was one of the top 3 places I've considered. The reason why I am deciding on another facility it's due to it being closer to where my things are and that I'm unsure what I'll be storing for now so I'll need my first time place to be indoor. And are buy those moisture absorbing stuff. With that said I might come back once I have everything figured out and this may be the second storage place I would use if they still have fair prices by the time I'm moving out of my first choice. Thanks for giving me the tour even in the rain and close to your closing time.

Container leaking or a lot of condensation builds up Staff…read moreget wet That's not what you expect to see inside the storage facility

Well run storage center with good security and responsive management. Units are clean and well lit…read more Very good value for quality if units and services.

We are looking forward to the new Crespi storage. The new owners have plans to really improve the…read morebuildings and they already have the best location.

We rented a unit from Storage San Francisco for over 2 years. Let me tell you, storage in SF is…read moreexpensive, but after some shopping around in our area (the Dogpatch) we found that the price per square foot at Storage SF was much lower than anything else we found. We got a great deal on a unit that was on their second floor because there was no elevator. We only had boxes so that wasn't an issue for us. We also loved that there are other businesses operating out of the building, so you never really feel alone. We also liked that if we wanted the guys to open up the back loading dock, we didn't have to park, walk around the building, then walk through the entire building to open up the door- instead you just give the guys a ring and they let you in! When we moved out they were super friendly and made the move out process seamless. Trust me, I was ready for a battle with them, but they called/texted and made sure I was taken care of. THANK YOU STORAGE OF SF (and Josh!)

This place is great, really clean, secure, with super friendly staff…read more However, I believe they are NOT open on Sundays, as per the hours above.

I have used San Bruno Storage for years, mainly to store my comic books and toys collection. It is…read moreimportant for the storage unit to be dry with acceptable temperature regulation. San Bruno Storage is an excellent choice. No rot, no mold on any of my paper items. It is important that there is available parking outside at all hours, which makes loading and unloading more convenient. Restroom is available during office hours. Cargo elevator to save yourself some muscle power. Security is important, without disclosing the details lets just say I am happy with the security arrangements. Unlike those big corporate franchises, Lisa is a one person management department, which is the best management. She is the one that handles all the administrative work, answers the phone, replies your emails. The rent is acceptable. Give Lisa a call.

Of course all things good must come to an end…read more When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is expected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

I just moved in my stuff to the 4x4x4 space, which feels roomier than what I expected. Phew it…read moreturns out I did better at not buying stuff in the recent years. Linda was very helpful throughout my move-in experience. I also felt they charge very reasonably for locks, zero move-in cost etc. I don't need access to my storage space so their hours work fine, but seems like that's a sticking point for a lot of people.

This is a response to the owner's (Sherman's) comment to my review…read more IT's true that the staff is very nice there, however, I was NEVER told that 'some of the units leak' or offered a plastic sheet to cover any items. Only until I discovered the leak and the damage had been done, did anyone 'admit' to the leaks. Apologies are nice, but nothing can give me back the heirlooms that were ruined! Just beware if you rent there. Furthermore, it wasn't condensation (my things were not touching the walls, but a true leak in the seam of the roof. Sorry, Sherman.

Convenient location with easy gated in/out access, reasonable prices (and various size options),…read moreand everyone working there seems to be laid-back and friendly.

I unfortunately have had more storage units than one should because I tend to move about and think…read moreI may want to move back. This was by far the most accommodating and nicest staff I've ever come across. They are diligent about contacting you about any changes. They took care of me and helped me out on several occasions above and beyond what they needed to...I won't site examples because I don't want them to be bullied into doing the same for everyone that demands the same. But they really were so accommodating. If it weren't for that fact that I spent several years paying for a storage unit in a place I was not coming back to, I was actually sad to leave the place. Wondering when would there ever be an occasion for me to come back to army street storage unit? I actually had to have them cut off my lock because I couldn't remember my code ‍. They do it for a very fair rate, immediately on site. The actual moment he cut all the way through the lock I screamed that I found the code on my phone! We had a good laugh and he helped me acquire a new lock to temporarily keep my stuff safe. Great staff. Very reasonable prices. Accessible units (no riding an elevator and using annoying carts over and over just pull your car through the gate and right up to your unit). Also seem to allow storage of vehicles if that is your need. I Highly recommend!

Pros: 24/7 access…read moreSecure Drive-up access Cons: MOLDY I put items in storage here when I was moving out of an apartment in SF and had to stay in temporary housing for a few weeks, which turned into a few months while settling into my new place. When I moved into this and another unit, there was a musty smell that was a dead giveaway there was mold. So I stored everything I could in airtight / water-tight containers. Obviously I couldn't protect my bike and a few other large items, so before the rains started in October, I stopped by my unit to throw tarps over the other large items. I took photos every time I visited my unit just in case anything happened (theft, damage, etc.) When I went to clean out my unit 2.5 mo later, the bike, a storage box that had a textured surface, and all of the tarps had to be thrown away because they were covered with mold. I have been recovering from exposure to toxic mold that made me extremely ill, so I am still to sensitive to even be handling such items. At least the bike got plenty of use before this storage unit rendered it hazardous to my health. So while you will gain convenience in accessing your items whenever you want, the converted shipping containers have leaks and mold. Plan accordingly. Three stars for the (seemingly) affordable price and good security.

I stored things for about three months everything was fine until I moved out. It had rained and a…read morebox of my important papers got wet had to have them copied which cost over 45 dollars then my security deposit which was to be mailed out to me I still have not received. It's been 2 weeks They had no problem taking the money but giving it back seems to not be tops on they're priority list. Also my chair was moldy due to rain need to have that cleaned but it's 100 and haven't gotten my deposit back to have it cleaned. So yes 24 hours open but has cost me in the long run. Disappointed.