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    Steve Madden

    3.3 (23 reviews)
    ModerateShoe Stores

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    Jen A.

    Amazing customer service ! Staff was kind and accommodating, especially Jada (hopefully I got her name right ! ) will definitely be coming back to this location

    Jacqueline R.

    This Steve Madden is just ok. They have most of the usual SM styles. Whenever I pass by this store it is almost always empty. Recently they've been having a lot of promotions - probably for the holiday season. I walked in a few days ago and got to spin a wheel that either got me 20% off, 25% off, 30% off, or BOGO 1/2 off. I went in yesterday and they had scratch cards with the same amounts. If you ever receive a sale/promo coupon, make sure the shoes you are buying qualify for the promotion. I am DYING to get a pair of the Troopa combat boots, but they are ALWAYS excluded. Look on the bottom of the shoes and if it has a sticker that says "NOT INCLUDED," then it won't be part of the deal. It's annoying because all of their most popular shoes are not included.

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    5 months ago

    Helpful 14
    Thanks 7
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    Oh no 1

    4 months ago

    Helpful 0
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    2 years ago

    Helpful 2
    Thanks 1
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    1 year ago

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    4 years ago

    Helpful 0
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    4 years ago

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    4 years ago

    Helpful 1
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    4 years ago

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    12 years ago

    Helpful 9
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    4 years ago

    Helpful 0
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    7 years ago

    Helpful 1
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    Photo of Ana J.
    19
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    11 years ago

    Helpful 0
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    11 years ago

    Helpful 1
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    8 years ago

    Helpful 1
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    5 years ago

    The sales clerk Ava was very kind and knowledgeable. She helped me pick out shoes for my wife for her birthday.

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    4 years ago

    Helpful 0
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    12 years ago

    Helpful 1
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    10 years ago

    Helpful 0
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    11 years ago

    Every time I've gone in Stephanie is very helpful. I enjoy going to this Steve Madden.

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    9 years ago

    Helpful 1
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    11 years ago

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    9 years ago

    Helpful 1
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    Photo of Kathy S.
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    6 years ago

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    Ask the Community - Steve Madden

    Review Highlights - Steve Madden

    Staff was kind and accommodating, especially Jada (hopefully I got her name right !

    Mentioned in 3 reviews

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    Clarks Shoes

    Clarks Shoes

    3.4(25 reviews)
    0.1 miSherman Oaks
    $$$

    I have been a long time Clarks customer. I really like the styles, fit, comfort, plus I wear size…read more12 and they usually can accommodate that. I have many Clarks shoes, of all different styles. However, I've noticed that on some of my shoes, the materials do not last. The (fake?) rubber soles crumble or develop deep cracks. The (fake) leather finish on my ankle boots peels off. These shoes are not worn frequently and they're stored carefully. No other brand I buy has ever had this problem. I spoke to Thaakirah J at customer service. She provided bad service, going out of her way to offer nothing in the way of a discount or credit. I asked to speak to a supervisor, I provided photos. She refused to help. I have concluded that Clarks shoes don't actually wear out through normal wear, they simply disintegrate due to inferior materials. If this is how they treat loyal customers, I am done, done, done.

    I always loved Clark Shoes but I recently pulled out a pair that had been given me a couple of…read moreyears back, and the second time I wore them, the soles came off. I took photos showing that the shoes were essentially news and explained why I did not have a recipt. I wanted them to repair them. Several emails back and forth and they will not do anything except give a 15% discount on my next pair. Big deal! I just wanted these fixed by someone who might stand behind them.

    Photos
    Clarks Shoes - NALLE LACE (COLOR: STONE NUBUCK) IG: @ammysalamii

    NALLE LACE (COLOR: STONE NUBUCK) IG: @ammysalamii

    Clarks Shoes - Old people love these shoes.

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    Old people love these shoes.

    Steve Madden - shoes - Updated May 2026

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