It's becoming a tradition now. It's going on 2 years in a row that I'm coming here to get my 16…read moreyear old step daughter, husband, and favorite nephew Air Jordan's for their Christmas presents. I came here to get them new kicks and I was elated to find out they had the newest Air Jordan 11 that just got released today on 12/9/23! So I got my 16 year old step daughter the newest Air Jordan 11 and then matching black, white, and gold Jordan's for the rest. This place is always a promising place to get your Christmas gifts for the whole entire family. Plus, it gets you kudos points for getting things hot in style as they drop.

I've always loved Shoe Palace. The variety of clothing and the lineup of shoe releases are…read morepleasurable. Just one of many happy customers

I stopped by this Finish Line today inside Westfield Sherman Oaks mall while my wife was shopping…read more I wanted to see their selections of Air Jordan's and they had some nice ones on display. Keep in mind that Air Jordan's are not cheat shoes so I already knew they would be on the higher end. The staff here was friendly with me when I walked inside and asked if I needed any help. I told them I was just browsing and they left me be. This Finish Line store is pretty spacious inside and have a lot of different shoes to choose from.

One of my favorite stores to shop for sneakers and sportswear. Whether it's for me or my family I…read morealways find something here. I brought my mom to buy herself sneakers and she chose these New Balance ones. It's very comfortable. You will find some sale items as well throughout the store . They always have something on sale. This store is always clean and organized. Customer service is friendly and attentive. It's a good location.

I've accompanied my sister-in-law here before while her husband went through the fit test and got a…read morepair of recommended shoes. I've been wanting to do the fit test as well but haven't found the time yet. Over Black Friday I got a nice pair of Brooks online though and joined the VIP family rewards. If you are in the VIP rewards group, it has a 90-day Perfect Fit Guarantee so you can return for store credit, which can be used toward a different shoe or different size of the same shoe. If purchased online, you can get a refund within that time period. I called customer service to get the same shoe in a different size at the same price and went to the store to do my return of the first size. If you return in person vs mailing, the return is free. Customer service is great both over phone or in store. The three employees there in the store including the manager were so helpful with my return. Definitely recommend this location and this shoe company in general.

OMG!! Love love love haven't been here in ages, but everyone here is so nice!! Love they have my…read moreshoe choices!! Chris the fit expert was so helpful and patient!!

Came for sneakers and hats. Just a barbershop now. Did not get my hair cut. Review posted on…read more7/17/22.

I made a commitment to support small businesses in my area, which hasn't always been the best…read moreexperience. Eight 1 Eight is definitely one of the good ones. I placed an online order, after reviewing my order summary I noticed I ordered the wrong size. I immediately contacted the store. Mike one of the store's owners, provided excellent customer service by not just fixing my error but taking the time to talk to me about his store's collection. When I mentioned my goal of shopping small, he also shared that his store is involved in community service. Once my order arrived the quality of the shirt exceeded my expectations, I will definitely order again. And will make time to visit their store in the near future. A+.

I have been to this Nordstrom Rack few times in the past, but not in a very long time. I needed a…read morenice purse and couple of tiny perfumes. When I say tiny, I mean like something close to a perfume that is not too big in size. I was there like 4 days ago and was browsing all the aisles.I noticed how well, neat, organized the store is now; then it was before. A lot of employees on the floor asking questions if we needed any help. Everything was almost 75% off of the original price! Whether it was clothes/shoes, accessories, perfumes, lotions, soaps and/or other household/fashionable items. Brand names and fashionable trends. I really liked this store a lot. Mini version of the actual Nordstrom's that's in the mall.There were at least 3 cashiers working and all very friendly & helpful with the customers. The line was moving pretty fast & I liked that!! It was easy to navigate almost all the aisles. Top notch customer service, store was very clean, plenty of parking shared with a lot of other businesses and take a good look at my purse and the small bottled perfumes that I got under $180.00.(not including tax). Very content and impressed with everything & everyone! Keep up the good work! Will be back again soon.. if & when I am in the area, and/if I need anything else for me, for a gift, or something else.. Hope this store will NOT go out of business!!

Honestly, I love most Nordstrom Racks and this is one of the more clean and organized stores. I…read moredon't always find something when I go because Nordstrom Rack store usually only carry one or two of something, but what I really like are the shoes. I have discovered new brands here (like Rothys) and they have a great selection of sneakers. They have an especially amazing selection if you wear size 10 and above. I only wish my size 9 feet were a little bigger.

Located at the Sportsman's lodge shops. They have good selection of well made clothes and all the…read moresalespeople are so friendly and helpful.

The location is beautiful with great items, my only problem is with the training of the employees…read morethey are kind of all over the place when it comes to sizing they don't say that you could check it online or if there's a price difference online they don't honor it in store and they try to make all sorts of excuses so this is something that corporate needs to look into that way they these locations don't give a bad rep to the line. Transparency is a problem.

The staff here is excellent. I'm giving them 5 stars despite…read morenot having the largest inventory. I get it, you can't have all the sizes for all the shoes in your store. But many of the one star reviews here are old and I think it's a bit unfair to the staff because everytime I've been in here they have been phenomenal. They were very helpful and patient with my son and I as he is a very picky customer. Great experience. We'll be stopping in again I'm sure.

the personnel in the store were plain rude not helpful and totally inexperienced with people. one…read moreespecially Michele who was on as cashier at the time was so arrogant and rude like it was beneath her to answer any questions and pretended not to hear your question and constantly chewing gum and smacking it like some juvenile... would recommend this store for any kind of service at all ....

I always find the most amazing things at this store. I just recently found a chic coat that is the…read moremost delicious, soft material. Wearing it a ton this winter. I love to shop for gifts here as well since they have everything from earrings to cashmere sweaters and the staff always goes above and beyond to help.

Employee was so negative. Not sure if she was the owner or just an employee an old white lady . She…read morewas so rude. I intended on purchasing a few Christmas gifts but after the poor treatment decided I will shop elsewhere .

I went to Sherman oaks shoe palace and they gave me issues so I came to Van Nuys. Angel took great…read morecare of me and was very nice. I also met Diego. They both were professional and had great customer service. Thank you.

Had a great experience at Shoe Palace! Our sales associates was Randy .. he was super helpful and…read morewent out of his way to make sure we got exactly what we needed. He was friendly, patient, and really knew his stuff.. made the process very easy!!! . The store had a good selection, and the vibes were on point. Definitely appreciate the awesome customer service. I'll be coming back for sure. Thanks again, Randy!!

Was doing some footwork during the Jordan 5 Wolf Grey drop last Saturday. Stopped by a WSS close by…read moreto this one asking if they had the wolf greys in. They had mentioned that the store on Sepulveda Blvd had them in. It was a 10 minute drive so decided to take my chances and check the drop out. While parking, I saw a line of about 10 people in front, so decided to get in line. While in line I can hear these guys talking out loud saying that they're just going for the biggest size. This is a highly sought after sneaker so didn't think the store representatives would just let someone ask for the biggest size. Boy was I wrong. I get it, the shops just want to sell the shoes and make their money, but each shop should have some rules for shoes that are highly sought after. Like not let people just ask for the biggest size. Have them write down or ask for 2-3 sizes, if they don't have the sizes, then they can move to the side and wait until the whole line is done before letting them just grab whatever pair they want. Also the guy in front of me got my size so I got super salty because he was one of the guys saying he's just asking for the biggest size. One of the representatives had stated that they had just sold the last pair of my size, so that really annoyed the crap out of me. These retail shops know what shoes are really sought after and which ones will probably sit for a while. I did like that they only allowed each customer one pair to purchase, either one men's or one GS pair. Not sure if someone can get in line once they make their first purchase but heck at least they had that rule. Unlike other shops that let people grab two to three pairs all at once. People will always show up and buy these type of sought after sneakers. I surely hope they read this review and make some changes for certain sneaker drops.

Every time I come to this store, there is always an issue with the prices. I haven't been to this…read morelocation in a long time, but today it was on my way home. I saw some shoes marked at a specific price, and I grabbed the size we needed. When I went to pay, I noticed they had charged me about $17 more than the posted price. I went back to the aisle to double-check the price and then approached the person in charge--who I assumed was the manager--to let her know they were falsely advertising the prices. She didn't say anything to me; she just walked over to a staff member and asked her to check the price without telling me what they were doing. I wasn't asking for a refund since I already paid knowing the price was different. I simply wanted to let them know the prices were incorrect. I did not appreciate the attitude or the way they handled the situation. I'm not sure how they treat other customers, but they definitely need to improve. Regardless of the issue, we are customers and we deserve better service.