Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

I follow SHUSA o! IG. They posted some J1s Well one…read morehappened to be a pair of trophy room lows I've been looking at for a few months. The price was competitive so I bought them on Wednesday. They shipped the same day and being in CA near them they came in on Friday. Shoes are clean AF and exactly what I wanted. Ill be picking things up from them Again! thank you SH!

I placed an order online and picked it up a few hours later. Staff welcomes you in with a smile…read more While they got my order I walked around and noticed they are well stocked, clean and organized. Nice store. making it easy to find what you are looking for. They are having great back to school deals. you need to stop by.

Was doing some footwork during the Jordan 5 Wolf Grey drop last Saturday. Stopped by a WSS close by…read moreto this one asking if they had the wolf greys in. They had mentioned that the store on Sepulveda Blvd had them in. It was a 10 minute drive so decided to take my chances and check the drop out. While parking, I saw a line of about 10 people in front, so decided to get in line. While in line I can hear these guys talking out loud saying that they're just going for the biggest size. This is a highly sought after sneaker so didn't think the store representatives would just let someone ask for the biggest size. Boy was I wrong. I get it, the shops just want to sell the shoes and make their money, but each shop should have some rules for shoes that are highly sought after. Like not let people just ask for the biggest size. Have them write down or ask for 2-3 sizes, if they don't have the sizes, then they can move to the side and wait until the whole line is done before letting them just grab whatever pair they want. Also the guy in front of me got my size so I got super salty because he was one of the guys saying he's just asking for the biggest size. One of the representatives had stated that they had just sold the last pair of my size, so that really annoyed the crap out of me. These retail shops know what shoes are really sought after and which ones will probably sit for a while. I did like that they only allowed each customer one pair to purchase, either one men's or one GS pair. Not sure if someone can get in line once they make their first purchase but heck at least they had that rule. Unlike other shops that let people grab two to three pairs all at once. People will always show up and buy these type of sought after sneakers. I surely hope they read this review and make some changes for certain sneaker drops.

Great service. They have a device to accurately measure my feet, not just asking me,"How do these…read morefeel?" In n out in 13 minutes. Not rushed but they had what I asked for.

I had went into try on some asics, kayano. Sneakers and brooks, my goal was to get back into the a…read moresix, and I ordered the asics. I picked them up last night August 7th fully paid for them took them home, got them ready.Laced them up prepared to wear them today for school. I woke up, got ready for school. Put them on, they seemed okay. The more I walked in them, the right foot was rubbing, causing considerable amount of pain to the point I had to take the shoe off even just standing with the shoe on it caused pain. So on the way home from school, I stopped by this store to let them know because when I went before I was told to buy them there.Because I can always exchange them So I explained to the gentleman what had happened. What I was experiencing and asked them if there was anything they could do to remove the pain or prevent the pain. Because I wanted to keep the shoe and there was nothing they could do. I asked them if they had another right shoe in the same size and color but they do not. I tried on different shoes. They didn't fit right? So I opted to go back to brooks. I asked the gentleman to order the books and he asked for a deposit. I'm like, why would I pay for a shoe that I've already paid for a shoe? I'm exchanging this shoe. Why would I pay for another shoe? When I'm already exchanging it, I said, I would take the shoe home, put it in the box, and then when the shoe comes in, I would bring it back to exchange it. And he goes, yeah, if, well, we a $15 deposit, I can't. I don't understand why if I've already paid for a shoe that doesn't work for my foot. That causes considerable amount of pain. Why would I have to pay for another shoe? If i'm exchanging a four of the other shoe that makes no sense to me. So I basically left my shoes. There went home barefoot, and told them to call me when the other shoe comes in. Like I don't understand why would I have to put more money down when I'm exchanging, a fully paid shoe paid for fully paid for a shoe for another shoe which costs less. I believe. I even had my receipt with me to show that I had fully paid for that shoe.I'm not yet they still wanted a deposit for the other shoe knowing, fully that I was going to exchange the shoe that I had.That was fully paid for with the shoe that they were ordering for me.I don't get this, I really don't get this

Came for sneakers and hats. Just a barbershop now. Did not get my hair cut. Review posted on…read more7/17/22.

I made a commitment to support small businesses in my area, which hasn't always been the best…read moreexperience. Eight 1 Eight is definitely one of the good ones. I placed an online order, after reviewing my order summary I noticed I ordered the wrong size. I immediately contacted the store. Mike one of the store's owners, provided excellent customer service by not just fixing my error but taking the time to talk to me about his store's collection. When I mentioned my goal of shopping small, he also shared that his store is involved in community service. Once my order arrived the quality of the shirt exceeded my expectations, I will definitely order again. And will make time to visit their store in the near future. A+.

I'm not too sure about this place, I came in 3 times trying to sell some shoes and everytime they…read morekept telling me the person who buys isn't there and told me to come back on a specific day, I returned two more times and still no one. I even tried to call the number so I wouldn't waste my time and gas and no answer. Third times a charm I kinda gave up, may take my business elsewhere. I'm sure they don't care though.

Have yet to visit instore but can't wait! There new website is very easy to shop and love that they…read morenow carry high fashion accessories, I was able to buy my BF the powerpuff SBs he wanted, and got myself a nice bag and some designer glasses. I noticed they do consignment as well before I have used the real real, but it plan to use equvalence the best time I want to sell any of my items! Shipping was fast easy! Thank you guys!

I wanted to go to a shoe store similar to what they had many years ago where the salesperson…read moreactually measured and fitted your shoes. I gave this a try. Be warned the shoes are expensive. However they make sure they are custom fitted to your feet. I was measured by some high tech machine. The sales person, in view of my age, held my hand to keep me upright. I tried a less expensive shoe but it was difficult to put on. I then tried a rather expensive one which ultimately fit like a glove. I wanted something which fit right regardless of cost and thus went with the more expensive pair. The shoes fit as if custom made for my feet. The sales lady was very patient with an old man like me.

Erica was incredibly helpful and patient in fitting me in Birkenstocks for the first time! Everyone…read morewas friendly and the store has a wide selection of various types of shoes and other items. It was also super clean and organized. I highly recommend it!

I've always loved Shoe Palace. The variety of clothing and the lineup of shoe releases are…read morepleasurable. Just one of many happy customers

Ihad a great experience shopping at Shoe Palace. The staff was friendly, patient, and really helped…read moreme find the right size and style without rushing me, and believe me when I shop for Jordan's. I go back-and-forth several times between two diff pairs. The store had a strong selection of Jordans and other name-brand sneakers, with plenty of sizes in stock and good color options.

shop here very first time . Staffs were fully trained, they provided great customer service and…read morefriendly I bought a pair of work shoes without hesitation. Keep up the good!

My mother and I came in here last Friday because she was seeking new sneakers and so this store…read morehappened to be in our radar. After she found the pair she wanted, she asked me to go form line. I was waiting in line for a good 10 minutes (the only obvious customer waiting, and the other cashier didn't even say anything to the other cashier that came over) as there was only one cashier who was assisting a customer. Then, another random lady popped up out of nowhere and decided to wait at the counter next to the cashier. Suddenly, another associate came and started to check her out instead of telling her that I was there waiting prior. Do Better So yes, if you have the time to kill, come here as they move slow and even ignore the customers who are in line and assist folks who cut line.

We were advised by my 60+ mama's podiatrist to come get her fitted for supportive shoes, he…read morerecommended the Hoka brand. I knew fleet feet had a great supply and the ability to measure mama's sore feet. So, mama is a five time cancer survivor and warrior. Unfortunately she had a large mass on her toe which prevented her from being able to walk without a boot, which after months leads to body pain throughout. Her poor foot and ankle always hurt, and swelled up real bad. She had pain throughout her body from the imbalance and reliance on crutches. I didn't think we could find a pair of hokas that would fit, and even better actually heal her feet. Then we came in and met Dan, the kindest most knowledgeable specialist we could have hoped for. He was patient and supportive at every step, through mama's laser measurements- which are amazing and they email them to you if requested. Then he began the work, we tried 4 great recommendations but alas none fit, all too tight around the ankle. But Dan wasn't done, he looked at the measurements and put in an order for a men's size in extra wide trusting it would fit- and if they didn't we could exchange within 30days. Four days later, my mom put on her first pair of shoes that fit in over a year. Im in tears of thanksgiving. To see her walking in a new pair of hokas, with proper balance and arch support. She's so excited and we are forever grateful. Also, they didn't try to sell me the most expensive pair, they had an awesome shoe that was less than what I expected! Take your loved one's here, they deserve it.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

SoldOut LA Been coming here for a while now. The Gentlemen…read morethat work here are so nice and professional. They really know their stuff. They have amazing clothes, shoes, and designer items. They work well on giving you a deal and they are always super nice! I have to say I got quite a bit of new clothing items here like a supreme Skittles jacket, KAWS ,Labubu, and many more amazing items. You can also trade items which is fun. If you need something Stylish this is the place to go. I love coming here and this place is very well run! Gentlemen here are great :)

Always a pleasure doing business with the fine folks at SoldOut LA! They are knowledgeable and…read morefriendly- have a great selection of new and pre-owned shoes, and offer very fair prices. It is rare to find a sneaker shop these days with employees who actually care to engage with their clients and don't try to "cool-guy" you. 5 stars!