Cancel

    Open app

    Search

    Shoe Palace

    3.7 (19 reviews)
    Open 11:00 am - 8:00 pm

    Shoe Palace Photos

    You might also consider

    Recommended Reviews - Shoe Palace

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    False Advertising
    Tonny R.

    I drove all the way from Northridge to Van Nuys Shoe Palace it says in the web site they close at 9:00 PM I arrived at 8:15 PM there was people inside and refused to give me any service as they stated they close at 8:00PM And in all websites it states they close at 9:00 PM

    Rachel H.

    Called and ask if they had a shoe in stock and they did, also have been to other locations and they have limited stock on what I was looking for. Walked in and yes area is ruff but you walk in the store and it was clean spoke to the gentlemen that help me and he was super polite and eager to help thank you Ronald for making our experience at the shoe palace pleasant will be back for sure

    Dirty parking lot. Shoe Palace Van Nuys, do better.

    See all

    13 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay J.
    1
    26
    0

    1 year ago

    Great customer service, Randy helped me out, even went out his way, Id definitely recommend this location. 2 thumbs up!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Rachel H.
    93
    14
    93

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gny F.
    23
    4
    1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kay B.
    1
    10
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Shoe palace but no shoe laces. Bad environment

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joshua R.
    318
    26
    7

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Enzo A.
    154
    2
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Shoe Palace

    Shoe Palace

    Thanks for the kind words, Betty.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Review Highlights - Shoe Palace

    Great customer service, Randy helped me out, even went out his way, Id definitely recommend this location.

    Mentioned in 4 reviews

    Read more highlights

    You might also consider

    WSS

    WSS

    3.1(63 reviews)
    0.9 miVan Nuys
    $$

    Was doing some footwork during the Jordan 5 Wolf Grey drop last Saturday. Stopped by a WSS close by…read moreto this one asking if they had the wolf greys in. They had mentioned that the store on Sepulveda Blvd had them in. It was a 10 minute drive so decided to take my chances and check the drop out. While parking, I saw a line of about 10 people in front, so decided to get in line. While in line I can hear these guys talking out loud saying that they're just going for the biggest size. This is a highly sought after sneaker so didn't think the store representatives would just let someone ask for the biggest size. Boy was I wrong. I get it, the shops just want to sell the shoes and make their money, but each shop should have some rules for shoes that are highly sought after. Like not let people just ask for the biggest size. Have them write down or ask for 2-3 sizes, if they don't have the sizes, then they can move to the side and wait until the whole line is done before letting them just grab whatever pair they want. Also the guy in front of me got my size so I got super salty because he was one of the guys saying he's just asking for the biggest size. One of the representatives had stated that they had just sold the last pair of my size, so that really annoyed the crap out of me. These retail shops know what shoes are really sought after and which ones will probably sit for a while. I did like that they only allowed each customer one pair to purchase, either one men's or one GS pair. Not sure if someone can get in line once they make their first purchase but heck at least they had that rule. Unlike other shops that let people grab two to three pairs all at once. People will always show up and buy these type of sought after sneakers. I surely hope they read this review and make some changes for certain sneaker drops.

    Every time I come to this store, there is always an issue with the prices. I haven't been to this…read morelocation in a long time, but today it was on my way home. I saw some shoes marked at a specific price, and I grabbed the size we needed. When I went to pay, I noticed they had charged me about $17 more than the posted price. I went back to the aisle to double-check the price and then approached the person in charge--who I assumed was the manager--to let her know they were falsely advertising the prices. She didn't say anything to me; she just walked over to a staff member and asked her to check the price without telling me what they were doing. I wasn't asking for a refund since I already paid knowing the price was different. I simply wanted to let them know the prices were incorrect. I did not appreciate the attitude or the way they handled the situation. I'm not sure how they treat other customers, but they definitely need to improve. Regardless of the issue, we are customers and we deserve better service.

    Photos
    WSS
    WSS
    WSS

    See all

    Shoe Palace - shoes - Updated May 2026

    Loading...
    Loading...
    Loading...