Echoing recent reviews where customer service has been abysmal during multiple visits. It seems like there is some sort of social club behind the front desk and everyone behind it is so self absorbed that they are blind to customers that walk in. I have also experienced employees asking other customers if they need help, but being ignored even when I clearly have items in my hands to try on. My last visit was slightly better in that a shorter dark haired girl asked me how I was doing, but that was after a couple of other employees ignored me both when first entering, and at the front desk. I'm own several Vuori pieces but now think twice about buying from this brand. read more

Horrible customer service. I didn't get the names of the two employees, but one was a female and the other male, and their attitudes were beyond rude. Sad because Vuori has wonderful products, but I won't be visiting this store in the future. I'll order online or go to Nordstrom to purchase. read more

The friendly customer service is unbeatable. The staff shows a great deal of patience and care. In a short time, I have really grown fond of the staff. They are all amazing people They will work hard to help you find what you want. read more

First time I visited the Studio City location and I'll never go back. I was there on Nov. 17 around 2ish. The store only had 1 customer purchasing at the desk. No one bothered to greet me. I specifically went in to purchaseca B-Day gift. I started browsing and then had a couple of questions regarding length and color matching. Two young ladies were working the desk or moreorless chatting at the desk when I approached and asked my questions. The attitude was beyond unfriendly and as if I was bothering them. I put the items back and left, never to return. This is a great line of clothing, but the customer service needs improvement. I come from a retail background and great customer service is key to any retail business. Whoever manages this location needs to get their staff in order. read more

First time shopper! Loved the welcoming staff. Thank you Jane for showing a genuine interest in helping me find my sister in laws gift! Both her and Sarah made me feel so welcomed as I finished my transaction there. It's so refreshing shopping at a beautiful store with genuine people working there. See you ladies again when I come back to shop for myself! Great selection for lounge wear - I wanted to take everything home! read more

I've been in Vuori only once before but stopped in again yesterday and snagged a pair of their scout joggers. Soooo cute! I was looking for bottoms to go with a bunch of new work gear for casual fits and these are exactly what I had in mind. At $173 a pop, I'm not sure how many I'll scoop up as I'd probably rather spend that on denim but nonetheless cute and comfy. The XS fit perfect. I'll definitely be back to grab a few things for my son. I showed him my joggers and he liked them and their men's line is really nice. Highly recommend. Customer service was great! read more

They have a lot of solids, in neutral colors. The disappear-in-the-background styling didn't appeal to me, but I'm sure they appeal to a lot of people. They seem to be a growing company. I dind't end up buying anything, but the store seemed nice. read more

Vuori - Entrance - Sports Wear Near Me - Los Angeles, California

Truly great service. I was just coming in to browse, I own several Vuori products and I am familiar with their products. But the staff were attentive and educated me on the new selections of the season and some of the dress clothes. I loved the meta pants and button ups. It takes athlesure to a more refined look that you can wear out to dinner at any time. Yes the products are expensive, but I think that the value is still solid given how long my current Vuori gear is lasting. I have shirts that are in my weekly rotation and have been through the wash every week for two years and they still look great. I always wash on delicates and hang dry to help with longevity. read more

Viori in Studio City is amazing! The customer service is top-notch--everyone is friendly, attentive, and really takes the time to make sure you're happy. You can tell they genuinely care about their clients. Highly recommend! read more

I love this place! The selection, the quality, the staff, the service and the store itself is great and clean! Everyone is very helpful and super nice! The store manager, I believe her name was Jane, is amazing! Very friendly, bubbly and attentive. So happy I found this place!! 10/10 read more

Bradley, at the Studio City store, I am so impressed with you. You went above and beyond to help me today. I was looking for a very specific pant, and you greeted me kindly at the front door, asking if I needed help, but then respectfully left me to search until I needed help. When I did, you got me into a changing room quickly with a different pair of pants I wasn't sure about. Upon figuring out which pants I was looking for, you took it upon yourself to find them in your computer. They were not on the floor. There were none left in my size on the website, and you could easily have blown me off. You did not. You were not satisfied with that and went into the back to look more. You stuck with it and showed me how much you cared. And then you FOUND THE PANTS! I didn't even need to try them on because that Villa Trouser is perfect on me. And I do not throw that word around about pants and me often. All of this, and I still got out of that crazy Sportsman's Lodge parking insanity in less than 15 minutes, so I didn't have to pay for parking. Scour Yelp, folks, I do not ever write reviews. But Bradley deserves a shout out. In a time when we all question whether decency in humanity still exists, you turn around and find a Bradley. Thank you. I appreciate you so much. read more

Jane is AMAZING!!! She is always thinking about her customers first and is very passionate about her job. I've been a fan of Vuori for awhile now but it's people like Jane who make me feel not only good about wearing the brand but the people who stand behind it. Thank you Jane, Vuori is lucky to have you! read more

The Studio City Vuori is my favorite location! Every single employee is so welcoming, friendly, and helpful! I'm in so often that they've become true friends! They have a great selection of both men's and women's clothing and the brand has quickly become my favorite for athleisure and work. This is beyond my favorite store at the Shops at Sportsmen's Lodge and highly recommend it to anyone and everyone! read more

Situated inside the Sportsmen's Lodge shopping area, Vuori is sandwiched between Kismet and Stevie Sister. Parking is plentiful in the huge lot they have and is free for the first 90 mins with no validation needed. FYI, they do have some double parking spots in the lot so if you decide to park there, you'll need to give your keys to the valet to hold onto. There's no extra valet fee, unless you're specifically valeting to go to Erewhon. Upon entering the shop, the employees were friendly and accommodating. They helped me find the items I was looking for and even offered some suggestions on some best selling items. From the vibe that I got, Vuori caters more to activewear for men, while they still have some stuff for women. In contrast, Lululemon caters more to activewear for women, while having some men's stuff. Even the long clothing tags seem similar to Lululemon and got me thinking if maybe they use similar manufacturers despite the brands not being associated with each other. Anyway, since I was focused on gym clothing, I already had a few items in mind and with the help of an employee, I was able to try on the following: -Zephyr tee= more fitted and breathable than Strato. -Banks short= scalloped side leg opening styling, thin and breathable. -Strato tech tee= looser fit and thicker than Zephyr. -Kore short= felt a bit thicker and more like a swim trunk. comes in 5" and 9" lengths and either with liner or without (some styles only available online). I ended up liking the Zephyr tee and Banks short combination and got two sets of those. While the combo of Strato tee and Kore shorts were also good, I felt like the Zephyr and Banks were a better combo for me. I also picked up some cooler weather stuff including a Sunday Element Jacket and Meta Jogger pants as well as a plain white Tuvalu tee and Ponto short for lounging and casual wear. The Ponto shorts were suggested by an employee and I could see why as they were super plush and soft. Overall, I think I got more bang for my buck at Vuori compared to Lululemon and feel that the materials and quality are on par with each other. I even heard that they are continuing to expand and may even open a location in Pasadena next summer possibly. read more

I've bought multiple items from this store and maybe in my sweats I didn't look like their token customer, or maybe it's the fact that I'm black, but not one person spoke to me in the store but they absolutely helped all of the other customers. They even walked around me to get to those other customers. I had to walk up to the counter to ask a question and if I could try something on and I was told I could just go back there. They had literally just set up a fitting room for someone else and gave them service but not me. I was in the fitting room and no one checked on me but I did hear them say to a different customer "if you need anything please let me know". I decided not to purchase anything even though I liked what I tried on and left the store, where they didn't even say anything as I walked out. I'm disgusted and will never purchase anything from this brand ever again. I'll probably donate the stuff I have because who treats people like that? read more

I love Vuori and all the pieces I've purchased from the brand. This review is mainly for the workers at the store and the lack of customer service. The three men basically ignored the customers, no greetings when entering the store either. I don't mind that, as I usually like to mind my own business and browse. However, when it came time to purchase my items, they were inattentive. I stood in line while the workers behind the counter did unimportant tasks that can surely wait (like fold returned clothing), or chatting with each other about personal matters. They didn't ask if "I'm all set" or "if I'm ready" to purchase. I had to literally say I'm ready to buy. I debate whether I should even return to this store in the future. This was not my first time in this location. read more

I love this place. It's he clothing quality is out of this world. Everything feels like Butter! All the people that work there are so helpful and sweet! It is a 10 out of a 10! read more

I absolutely love this store! All of my favorite workout gear has come from this store, and i can't help but indulge in the color offering! The team is so nice, if you don't know what you're looking for, ask! They helped me discover my favorite pieces! My new go-to! Thank you! read more

Very helpful and friendly staff! They go out of their way to help! Great quality clothes as well ! Will definitely be going back !

I attended a workout event a few months back and then shopped. The store was refreshing, fun and staff was super friendly. I love Vuori clothing! Their clothes are super soft and comfy and their leggings are so much better than other name brands - everything is held in nice and snug. I was reluctant to make a switch but I won't buy other brands now. read more

I'm an elite martial artist & fitness love. Vuori is the perfect apparel for all of my training needs... and it doesn't hurt that you look good while performing. Thank you! read more

I was walking around the area and stopped by to have a look inside. The staff was friendly and courteous from the moment I walked in. There are so many great styles and some of the softest fabric I've felt. I got a beautiful jacket that's been coming in handy with this cold weather passing by. Great quality! read more

First of all I love their clothes! Second of all, the staff is so so wonderful. Jane & Lexi went above and beyond to help me get the items I were looking for. This store is so wonderful, I want to work here! I highly recommend making a day of it, as this shopping center is so lovely. On top of the amazing customer service, their products are so well-made. I've had items for years and everything is still in excellent condition. My favorite items are the dream-knit items, especially when they have a blue color jogger. The make really lovely shades of blue! read more

If we could give more then 5 stars we would!! My daughter and I went to a promotional event, strength training with Rachael at the sportsman center. Rachael was AMAZING! Her energy and knowledge was incredible and made the class so enjoyable. The staff at Vuori were super nice and helpful. The Vuori clothes are reasonably priced for workout attire. They have amazing quality clothes and everything is super soft! the whole experience was fantastic, we will definitely be back! read more

Vuori Studio City ROCKS!! The staff there - Jane, Wally and Norlyn are friendly, helpful and very knowledgeable. They took the time to help me find the right clothing items for me, without pressing, remaining patient throughout my shopping experience. Jane even made the extra effort of following up with me afterwards to make sure I was happy with my purchase. Vuori is a wonderful brand, but with so many options, it is sometimes difficult to find the right clothing items. I often shop online, but going into the Vuori location in Studio City was definitely worth it. Trying on items and getting the benefit of a knowledgeable, personable staff allowed me to get some great new Vuori clothing to add to my closet. I look forward to my next trip to that location and have already recommended it to my friends. read more

Love this store! Easily one of my favorite shopping spots in the valley. Beautiful, well built product and an incredible, helpful staff! Help me discover pieces every time I'm in store and I'll always come back to this location! 10/10 read more

I love the clothing in this store, and the customer service is wonderful... The staff did not pressure me to buy anything but they were super helpful the second I walked in the door! Highly recommend read more

Love this store. From the moment I walked in, I felt welcome. The store is beautifully kept clean and organized. The staff were so knowledgeable, especially Nikki and Lexi. They did great at upselling me. I was having an overwhelming day shopping and they lifted my spirits. I can't wait to come back. read more

Vuori Clothing is affordable and very classy. Their staffs also are very kind and friendly.

I love this Vuori store and absolutely love the staff! Not only were they all extremely friendly and personable but they were really knowledgeable in the name of the clothing pieces, the differences, etc. Definitely will be going back! read more

I was super excited to visit the store considering I love the Vuori joggers and have only purchased online, but I was quickly disappointed as soon as I walked in. Unfortunately I was not greeted by employees even though there were 2 of them in the front of the store speaking to each other about personal business. I had to approach a staff member to ask specifically for what I needed. Not once did anyone ask how I was doing or if I need any help. I completed the transaction I needed to do and decided I would not be returning directly to the store. I even wondered if I would purchase Vuori products in the future. As much as I love the joggers and share my excitement with friends, I also shared this unfortunate experience. read more

I went in this past Saturday. And honestly, it was an amazing experience walking into that store all the sales people were great! When I had question about clothing Mark was very helpful and very detailed about the clothing. You could tell he knows the clothing really well and is honest. I would definitely go back! Thank you Mark and Team! read more

Great product in a convenient and hip location with friendly staff. The athletic shirts and shorts have replaced most of the old Patagonia and Nike layers in my closet. Great dual front pocket design in the zip up sweaters as well. read more