First-time visitor to this mall, and I really enjoyed my visit…read more Some of the big names in the retail world have stores here, which was a nice surprise. Stores such as Apple, Aldo, The Gap, Banana Republic, Bed, Bath & Body, Bloomingdale's, Coach, Express, Hollister, Macy's, Vans, and many others. The mall is a good size, very clean, and well-maintained. The food court was extremely clean, comfortable, and somewhat fancy-looking, with plenty of tables, benches, and chairs to sit and relax throughout the mall. Friendly employees can be seen cleaning throughout the mall, assuring that this place is kept as spotless as possible. Free parking is available both in the parking garage adjacent to the mall and in non-garage parking on the east and south sides of the mall.

This mall has unsafe bathrooms and needs to up their security asap. Today was the second time I…read morewent to the family bathroom and there was a grown man (without a family) in the restroom using it as his private toilet and when he came out he left the bathroom a mess, toilet clogged and all, so the line of children waiting for this jerk couldn't use it. It was truly disgusting. I've complained this time and last time this happened (homeless man in one of the nursing stations). There should be security in the corridor, especially given that it is right next to an outlet to riverside drive. Westfield, you need to care more about the families and women supporting your establishment!

Beautiful clothing and jewelry. Very large inventory. Owner is very nice. Problem is they are never…read moreopen!

Are you kidding me... left work early to come to this boutique for a quick shopping run…read more Arrived at 12 on a Friday and the shop was closed even though it's hours are listed until 6:00 PM. What a waste of time.

I stopped by Soto in Sherman Oaks while I was in the area for a laser appointment (I live in Santa…read moreMonica and rarely make it out to the Valley unless I have something scheduled). I had a little time and was looking for a cute lounge set to wear for work and running errands, so I asked ChatGPT for boutique recommendations in the area and Soto Sherman Oaks was one of the places suggested before I even checked Yelp or Google. That alone made me curious to stop in. First of all, this is an excellent place if you like to shop on your own without someone hovering over you the entire time; no pushy sales energy, which I personally appreciate. I was able to browse comfortably and take my time. I ended up finding exactly what I was looking for -- the cutest lounge set. They had it in black, pink, and blue, and I went with the blue one. I also picked up a pair of sunglasses and a really cute choker necklace. They have a nice selection overall -- shoes, jewelry, friendship bracelets, bags, accessories -- lots of fun pieces. The pricing is on the higher side, but the quality definitely feels better than what you'd order online. You can tell the pieces are more thoughtfully curated. The only thing I would mention is that greeting customers when they walk in makes a big difference. When I came in, no one greeted me or smiled. One of the sales associates, Michaela, walked by a couple of times and didn't acknowledge me at first, even when I smiled. It wasn't a huge deal, but it did stand out. Once I tried on a few outfits and initiated the interaction myself, she was pleasant and helpful. The other sales associate (I didn't catch her name) was also lovely. Parking was easy. I found street parking right away. Overall, I had a good experience and found some lovely pieces. If you're in the area and like discovering fun, trendy items without feeling pressured, it's worth stopping in.

The customer service is terrible. My mom was looking for a specific pant and asked where they were…read morein the store. The woman in the picture just kept saying "they're over there" and pointing from behind the counter and never moved to show my mom where they were. She just kept looking at her phone. She had an attitude the entire interaction and was extremely lazy with a condescending tone. I'd rethink your sales associates and maybe hire people with better customer service skills and who are approachable and helpful. People would probably want to spend their money if they had pleasant interactions with your staff.

It's something different. There checkout technology was unique. Later explained, I sat imagining of…read moreupcoming and present world possibilities. Think, "what if Burlington's updated to a similar model? The 99Cent store? Sears and RadioShack? The possibilities are endless!

Fashion Square! What took so long! Grand Opening for Uniqlo today!! I lined up an hour before and…read morewas 25 in line. First 200 customers received a mini cheesecake from Uncle Tetsu with Uniqlo's logo on it and an Ito En milk tea. A fun taiko performance from Taiko Project to kick things off. For the gran opening weekend, there are special deals on select clothing and if you purchase $99 or more, you'll get a water tumbler Uniqlo branded in red. You can find Uniqlo on the first floor, near the middle of the mall, across from Sephora and Pop Mart (coming soon!) Very welcoming staff in line! The store is pretty big! Having experienced Uniqlo in Japan, every time I visit a store in the US, it takes me back :)

Been to plenty of 2nd street locations... despite them all having plenty of stock, this store was…read moreorderly & clean. The 2 employees working were welcoming & helpful. So much better than other locations I've been to! A good selection of designer & casual , but unfortunately rather high prices. I found some good items that weren't my size -- definitely worth a browse. Better inventory than Santa Monica or Hollywood locations (in my opinion)...

Really nice designer brand thrift shop. It's organized and clean with a hip, industrial vibe…read more There's a few cases in front with leather accessories. I saw Dior and Louis Vuitton. They don't carry jewelry here. Handbags are in many parts of the store. Very gently used with good prices for the brand and condition. Saw a lot of shoes for men and women, with soles in very good condition or better. A very helpful, nice employee assisted me. Not sure what the experience is for sellers but I would definitely come back the next time I'm looking for a handbag.

Finally got to check this spot out! Been following them on Instagram for a while now and haven't…read moregotten the chance to visit until a few days ago. We stopped by after work so the rush hour was a bit crazy but made it in time before they closed! We had to loop around since they don't have a designated parking lot and all the street parking was basically full. Managed to find a spot about a block away and not bad of a walk at all. We were mainly here for the Baldur's Gate 3 blind bags for the beautiful oversized d20's but checked out all the other cool stuff they have here! I believe the owner is Mandie and she was super sweet and had great energy when my bf and I dropped by! We managed to pull a Rare (Mizora) and a Rare (Halsin) which was really cool from just buying two packs. They have other cool merch like pokemon, final fantasy, dnd, and even some anime stuff. Highly recommend checking this shop out and supporting local businesses! Great place to buy a gift for anyone. Prices are a bit more than retail but nothing too crazy. Looks like they also have events like card games and art showcases. I know they recently had a Baldur's gate 3 signing which is amazing! Looking forward to dropping by again! IG: @ammysalamii

Wow, what an inventory ! Huge selection of curated cool nerd gifts -. Owner Mandie is super…read morefriendly and could put together the perfect gift package .

The Vintage Vibes are alive and thriving in this throwback thrifty Ventura Blvd shop that will…read moreknock the shoes, socks, shirts, skirts, jeans, slacks, pants, vest, jackets, uniforms, dresses, accessories and more off of you! I walked in feeling more than welcomes by the stylish bearded gent working up front on a weekend and was ready to spend! Unfortunately I was looking for some specific pieces for an event I was attending and though I got inspired by a lot I didn't find exactly what I sought... However I saw plenty (I hope will be there) when I return as it will be bought! There's plenty of room to maneuver about the store and deals that will make you want to endlessly explore. Pictures are welcome and so is everyone! Already can't wait to pop in again, it's been too long! Really great inventory, service and deals! Q Tip: They do ask for you not to take backpacks or small bags into the dressing rooms deep in back. Street parking only.

This is a very large store with quite a few items. I was shopping with two friends and we each…read morefound something to purchase. I took points off because we found quite a few items that were damaged and the prices are a bit steep for quite a bit. Service was helpful when asked questions, and on his phone with headphones the rest of the time.

Unfortunately the customer service is awful, BE AWARE TO THEIR RETURN POLICY!…read more My sister bought me a top in this store, before she paid she asked the lady if I can return if the size is not good, her answer was " yes ! " TWO days after I came to the store to return ( with the receipt, tag , bag and any damages ) The same exact worker in the store tells me very clearly " No return only store credit " I asked her to call her manager immediately it's been over 40 minutes phone call , and very not customers friendly ! She didn't care what I have to say and it's only my problem I didn't read the return policy in a very very small letters ! In the end she gave me the refund back ! But to this store I'll never step in again Sorry!

This store is soo cute and always has the most unique clothing! Their customer service is really…read moregood and the prices and affordable! Will definitely be coming back

Aerie is the new "Lulu Lemon" for this girl but about 1/2 the price. My daughter introduced me to…read moretheir leggings over a year ago and I have been hooked ever since! When I saw the sign that this location was opening, I could not wait! It is much closer to where I live and the staff here are super friendly! I love the simplicity yet fashionable styles...And did I mention that the leggings feel like butter? Soooo soft, light weight and a variety of colors. They have bathing suits, matching workout outfits, lingerie, bras, bodysuits, lounge wear, bags and more:) Changing rooms available. *You can order online and pick up here *Plenty of parking in the lot *Across from Starbucks *Great sales in store & online *Rewards Program ~ sign up for money saving coupons

Super kind manager and all employees and very good display so u want to buy something :…read moreI ordered from website and pick those up from the store!!

Everything is very cute! I want to buy the whole store…read more Customer service is very kind! Will be coming back! :)

Keep in mind, it's a thrift store, but in Sherman Oaks. What that means? It can go from decent…read moreprice to bougie price! The store is well lit and laid out. Clean as it can be, there are hundreds of items to peruse. At time it can feel overwhelming. You got highwalls, no breaks, no chairs to sit, no windows and items/cluttee everywhere in your peripheral. The staff was friendly and provided great hospitality. Overall, I would stop by when I'm in the area again!