First-time visitor to this mall, and I really enjoyed my visit…read more Some of the big names in the retail world have stores here, which was a nice surprise. Stores such as Apple, Aldo, The Gap, Banana Republic, Bed, Bath & Body, Bloomingdale's, Coach, Express, Hollister, Macy's, Vans, and many others. The mall is a good size, very clean, and well-maintained. The food court was extremely clean, comfortable, and somewhat fancy-looking, with plenty of tables, benches, and chairs to sit and relax throughout the mall. Friendly employees can be seen cleaning throughout the mall, assuring that this place is kept as spotless as possible. Free parking is available both in the parking garage adjacent to the mall and in non-garage parking on the east and south sides of the mall.

This mall has unsafe bathrooms and needs to up their security asap. Today was the second time I…read morewent to the family bathroom and there was a grown man (without a family) in the restroom using it as his private toilet and when he came out he left the bathroom a mess, toilet clogged and all, so the line of children waiting for this jerk couldn't use it. It was truly disgusting. I've complained this time and last time this happened (homeless man in one of the nursing stations). There should be security in the corridor, especially given that it is right next to an outlet to riverside drive. Westfield, you need to care more about the families and women supporting your establishment!

Beautiful clothing and jewelry. Very large inventory. Owner is very nice. Problem is they are never…read moreopen!

Are you kidding me... left work early to come to this boutique for a quick shopping run…read more Arrived at 12 on a Friday and the shop was closed even though it's hours are listed until 6:00 PM. What a waste of time.

I stopped by Soto in Sherman Oaks while I was in the area for a laser appointment (I live in Santa…read moreMonica and rarely make it out to the Valley unless I have something scheduled). I had a little time and was looking for a cute lounge set to wear for work and running errands, so I asked ChatGPT for boutique recommendations in the area and Soto Sherman Oaks was one of the places suggested before I even checked Yelp or Google. That alone made me curious to stop in. First of all, this is an excellent place if you like to shop on your own without someone hovering over you the entire time; no pushy sales energy, which I personally appreciate. I was able to browse comfortably and take my time. I ended up finding exactly what I was looking for -- the cutest lounge set. They had it in black, pink, and blue, and I went with the blue one. I also picked up a pair of sunglasses and a really cute choker necklace. They have a nice selection overall -- shoes, jewelry, friendship bracelets, bags, accessories -- lots of fun pieces. The pricing is on the higher side, but the quality definitely feels better than what you'd order online. You can tell the pieces are more thoughtfully curated. The only thing I would mention is that greeting customers when they walk in makes a big difference. When I came in, no one greeted me or smiled. One of the sales associates, Michaela, walked by a couple of times and didn't acknowledge me at first, even when I smiled. It wasn't a huge deal, but it did stand out. Once I tried on a few outfits and initiated the interaction myself, she was pleasant and helpful. The other sales associate (I didn't catch her name) was also lovely. Parking was easy. I found street parking right away. Overall, I had a good experience and found some lovely pieces. If you're in the area and like discovering fun, trendy items without feeling pressured, it's worth stopping in.

Extremely Rude and unpleasant experience. I wont recommend. High prices. Save your time and trip.read more

We've stopped in here several times as we shopped at fashion square. The quality is obviously very…read moregood. The employees, especially Alex G provide friendly patient service and go out of their way to help us out. Only downside is the user unfriendly way of checkout. It's all self checkout which is fine as long as you don't have any questions. If you do have questions, difficult to find answers. The first time we shot there we were told we had a $10 coupon for the next time we came in. When we checked out we found out that the $10 coupon was good as long as we spent more than $100 and only if we ordered online. I wanted 8 shirts, and they only had seven in stock. We had to stop the checkout process and then go through the process of ordering everything online for delivery. Quite inflexible. I wanted to try a couple of the shirts to make sure they fit. I have trouble with one of my arms and have a very hard time taking a t-shirt on and off so my husband was going to come into the try on cubicle with me, but we were told only one person was allowed. I wonder if they've heard of ADA. She had to check with her manager to get permission, which we did not appreciate. I am looking forward to my new t-shirts though. And thus, only four stars

It's something different. There checkout technology was unique. Later explained, I sat imagining of…read moreupcoming and present world possibilities. Think, "what if Burlington's updated to a similar model? The 99Cent store? Sears and RadioShack? The possibilities are endless!

It's so unfair and sad for such a lovely, well organized, fully stocked store-- (according to their…read moreitems) to get such a low rating on Yelp. But they still go and shop there.Before I forget, they also sell and buy high profile items by famous designers.. After our lunch next door, I have noticed this 2nd STREET thrift store, and decided to walk in yesterday at 5:40pm. I was greeted by Serafin, & Brent. They were very welcoming, helpful, kind and sweet with nice smiles on their faces. After Serafin gave me a little update on their store, policies, rules and regs, everything was pretty much self explanatory. They buy your clothes, shoes, or whatever else that you are trying to sell/buy and they will give you 10% off, if any garment is damaged, stained, ripped etc..however, you have to leave your stuff with them. They will go over them, and what sells, or what not, you need to go pick them up before their closing time. They have many different types of items from: belts, hats, benies, sun glasses, sweaters, shirts, blouses, shoes/boots, purses, scarfs, jackets, slippers, and more. Didn't see any kitchen appliance nor any toys. I saw few items that interested me. Didn't need them, but since they were half off, decided to buy them. They have 3 dressing rooms, and Kylie, let me try them on. Got myself a nice short sleeve blouse, (brown color), a nice long sleeve mustard color Jacket that has a zipper in the front-- along with a nice fuzzy fur on the top, and the bottom part of the sleeves. So pretty and looking new & chic. I also got a pair of jeans for everyday use, with 2 pockets in the front and 2 on the back and a brown color sweater. Very pretty. Dressing room along with the store was very clean, and organized. They even had great music playing overhead. Every item has it's own value/price. For my purchases I paid only $22.52. Go check out this thrift store, you will not be disappointed. Better than Crossroads and Wasteland. Street and metered parking only. Accepts cash and credit cards only. Thank you all very much.

Since I was a little girl, I have been a firm supporter of second-hand clothing/thrifting for two…read moremain reasons: 1) I grew up financially in the poverty bracket and still am not flush with the upper class and 2) I am a fan of vintage, unique finds and the experience that makes the fashion feel exclusive to me versus what is being force-fed by actual retailers. This brick-and-mortar experience (versus apps like Ebay, Poshmark and Depop) comes readily in the traditional sense of thrift stores that are largely on a donation-based model selling items at below-market prices and re-sell shops or consignment boutiques which generally sell higher-end, newer fashionable goods at above-market prices (lower than brand new but not thrift) and are curated from store buyers paying customers for their items which they in turn, sell. Think: Buffalo Exchange, Crossroads, Plato's Closet. 2nd Street fits the latter re-sell distinction and although I am not particularly a fan of this type of model (because I am poor); I recently ventured inside the Sherman Oaks location of 2nd Street. 2nd Street is a Japanese based retailer focused on re-selling premium fashion being birthed in 1996 before crossing globally opening its first US store on Melrose in the City of Angels. It has since expanded to more than 1000 locations worldwide with several in the Los Angeles SoCal area. The Sherman Oaks location holding 5,152 square feet real estate on Ventura Blvd near the intersection of Van Nuys Blvd opened in 2020 (how have I never noticed this store before?!). 2nd Street is definitely a hip vibe with a boutique, urban loft-like feel with high ceilings, cement floors and large, exposed wooden beams. The store is neat-and-tidy and organized with half women's and half men's with also some children's clothing. 2nd Street offers purses, coats, dresses, shirts, pants, hats, shoes... most everything except I did not see any jewelry. Darn. The selection at 2nd Street is definitely fashionable and distinct with some amazing finds: one-of-a-kind pieces, luxury brands, trending fashion houses, etc. However, 2nd Street is noticeably a bit steep on your pocket. The prices are out of my range and the lower-priced goods are either less 'cool' or damaged. I found a cute Princess Polly white dress with cherry motif that was super cheap and then I realized it is because it had stains. Many of these items I can get for far less even with shipping, on Poshmark. The negative of high prices wasn't the pow-point of 2nd Street as this was expected. As seems to be the norm of these re-sell shops; customers tend to be low-balled while they turn around and make quite a profit. Several reviews here state thus and mention 2nd Street telling them to "come back" and make several trips. I experienced this in person with a couple attempting to sell at the register and were severely low-balled as I am an expert at fashion and prices. There was another customer who left clothes, they weren't called to pick up the unwanted items/payment and so 2nd Street took the unwanted clothing after all! Shady!!!!! I also overheard a male associate, after that customer in question left, talking badly ABOUT the customer INFRONT of other customers, I.E. me! These wannabe hipsters and Gen Z kiddos are terrible at customer service and running a business which colored my perspective against the store. 2nd Street seems to offer a much better selection than competitors like Crossroads or Buffalo Exchange so I do recommend it for specialty pieces and occasional shopping but I wouldn't suggest selling to them (you aren't going to make much of a return). Management also needs to address the absence of customer service and rude shit-talking about customers in front of other customers. 2nd Street is best taken with a grain of salt at your own discretion.

Finally got to check this spot out! Been following them on Instagram for a while now and haven't…read moregotten the chance to visit until a few days ago. We stopped by after work so the rush hour was a bit crazy but made it in time before they closed! We had to loop around since they don't have a designated parking lot and all the street parking was basically full. Managed to find a spot about a block away and not bad of a walk at all. We were mainly here for the Baldur's Gate 3 blind bags for the beautiful oversized d20's but checked out all the other cool stuff they have here! I believe the owner is Mandie and she was super sweet and had great energy when my bf and I dropped by! We managed to pull a Rare (Mizora) and a Rare (Halsin) which was really cool from just buying two packs. They have other cool merch like pokemon, final fantasy, dnd, and even some anime stuff. Highly recommend checking this shop out and supporting local businesses! Great place to buy a gift for anyone. Prices are a bit more than retail but nothing too crazy. Looks like they also have events like card games and art showcases. I know they recently had a Baldur's gate 3 signing which is amazing! Looking forward to dropping by again! IG: @ammysalamii

Wow, what an inventory ! Huge selection of curated cool nerd gifts -. Owner Mandie is super…read morefriendly and could put together the perfect gift package .

The Vintage Vibes are alive and thriving in this throwback thrifty Ventura Blvd shop that will…read moreknock the shoes, socks, shirts, skirts, jeans, slacks, pants, vest, jackets, uniforms, dresses, accessories and more off of you! I walked in feeling more than welcomes by the stylish bearded gent working up front on a weekend and was ready to spend! Unfortunately I was looking for some specific pieces for an event I was attending and though I got inspired by a lot I didn't find exactly what I sought... However I saw plenty (I hope will be there) when I return as it will be bought! There's plenty of room to maneuver about the store and deals that will make you want to endlessly explore. Pictures are welcome and so is everyone! Already can't wait to pop in again, it's been too long! Really great inventory, service and deals! Q Tip: They do ask for you not to take backpacks or small bags into the dressing rooms deep in back. Street parking only.

This is a very large store with quite a few items. I was shopping with two friends and we each…read morefound something to purchase. I took points off because we found quite a few items that were damaged and the prices are a bit steep for quite a bit. Service was helpful when asked questions, and on his phone with headphones the rest of the time.

Unfortunately the customer service is awful, BE AWARE TO THEIR RETURN POLICY!…read more My sister bought me a top in this store, before she paid she asked the lady if I can return if the size is not good, her answer was " yes ! " TWO days after I came to the store to return ( with the receipt, tag , bag and any damages ) The same exact worker in the store tells me very clearly " No return only store credit " I asked her to call her manager immediately it's been over 40 minutes phone call , and very not customers friendly ! She didn't care what I have to say and it's only my problem I didn't read the return policy in a very very small letters ! In the end she gave me the refund back ! But to this store I'll never step in again Sorry!

This store is soo cute and always has the most unique clothing! Their customer service is really…read moregood and the prices and affordable! Will definitely be coming back

Aerie is the new "Lulu Lemon" for this girl but about 1/2 the price. My daughter introduced me to…read moretheir leggings over a year ago and I have been hooked ever since! When I saw the sign that this location was opening, I could not wait! It is much closer to where I live and the staff here are super friendly! I love the simplicity yet fashionable styles...And did I mention that the leggings feel like butter? Soooo soft, light weight and a variety of colors. They have bathing suits, matching workout outfits, lingerie, bras, bodysuits, lounge wear, bags and more:) Changing rooms available. *You can order online and pick up here *Plenty of parking in the lot *Across from Starbucks *Great sales in store & online *Rewards Program ~ sign up for money saving coupons

Super kind manager and all employees and very good display so u want to buy something :…read moreI ordered from website and pick those up from the store!!

Everything is very cute! I want to buy the whole store…read more Customer service is very kind! Will be coming back! :)

Keep in mind, it's a thrift store, but in Sherman Oaks. What that means? It can go from decent…read moreprice to bougie price! The store is well lit and laid out. Clean as it can be, there are hundreds of items to peruse. At time it can feel overwhelming. You got highwalls, no breaks, no chairs to sit, no windows and items/cluttee everywhere in your peripheral. The staff was friendly and provided great hospitality. Overall, I would stop by when I'm in the area again!