Best Black Friday deals ever! prob 18 yrs deep I have been coming here as a kid. Now I bring my…read moredaughter here.

Walked in on the 5th of this month at exactly 12 noon and found the security guard sleeping on the…read morejob. Sorry that I disturbed him. Didn't get a hello or nothing. Then saw him on his cellphone. Wanted to take a photo of him, but he was looking straight at me. I wasn't looking for anything in particular, but there was this perfume that I have bought from them in the past, and it's coming to an end. Few more sprays, and I am done. It's called Boulangerie. They have 4 to 5 different scents and they all smell very clean, nice and soothing. Was looking for someone to help me and one of their associates wanted to know what I was looking for. I told him about the perfume, and he said they no longer carry that, and showed me other types of perfumes that came in sprays. Also smelled nice and pleasantly clean. Saw couple of skirts and a nice blouse. Another associate started me with the dressing room. They have 4 to 5 dressing rooms. It was super clean along with the store. Also some funky music playing overhead. Urban Outfitters has everything from accessories, clothes, socks, shoes/boots/ a special section for calendars, vinyls, belts, hats, perfumes, lotions, candles, a special room for their clearance items which was very messy and disorganized. Clothes were on the floor, and they were super short in staff. The guy who helped me was running the whole store all by himself & didn't even see him complain. Not even once. IS THAT FAIR TO HIM?? Hire more people. Store is very BIG!! They also carry things by high end designers. Prices are expensive, has a huge parking lot shared with other businesses and I left without buying anything. It can definitely be a great store, if they hire more people and keep their store cleaner.

I would like to give recognition to someone who truly deserves it, Tom, he was fantastic. His…read moreattentiveness, genuine kind hearted nature, and dedication to help in any way he can made my shopping experience beyond excellent. I genuinely hope he gets the recognition and praise he deserves for taking a genuine approach to his work. Thank you very much Tom!

Haven't been in this store in ages. It's big, good customer service. Nice layout. AC wasn't the…read morebest. Is it me or their style has changed? It's way too formal! Didn't care for their clothes and display. They used to have more fun, hip attire!

My wife and I stopped by this Hollister store inside Westfield Sherman Oaks mall today. My wife…read morewanted to exchange a pant because it was too loose. When we walked inside the store, a worker greeted us right away and asked if we needed any help. My wife said she was just exchanging so he told us where the cashier station is. The women working the cashier was very helpful with my wife and tried to find the exact pant that she wanted in a different size. They didn't have it so she helped my wife do a online order and basically honor the price of when she got it on sale. We had a great experience here today.

Service may be nice and well trained but as soon as you walk in and touch the fabrics, pull on a…read morezipper or a button you know it is all low quality fabrics, hardware and manufacturing. Don't be fooled by their higher prices or cute displays. Everything I've ever purchased throughout the years at Hollister didn't last. Just 4 weeks ago I bought a 70$ set of woven boxers for my husband before good on a trip. They ripped and fell apart in one day. We left them in the hotel trash can.

This is a beautiful store and very clean. The employees are very helpful. It's easy to return any…read moreonline purchases which I did today. The clothes are very bohemian and run a bit large for this 5'5" & 100 lbs gal! It's frustrating since the flared pants will not fit me. The smallest size they offer is 24 which is more like a 25. If you are my size some of bras and Lycra tops will fit you and a few XS blouses. The designs and styles are trendy and I am jealous of anyone who can wear them:). Make sure to feel the material. Some of the pants can be thick and rough. Have fun!

Even though the Sherman Oaks FP is smaller because it's in a mall, it's one of my favorite FP…read morelocations to shop at! The store associates are always incredibly helpful and kind, and it's really fun chatting with them. It's like having instant girlfriends shop with me. I'm unfortunately writing this after having had an adverse experience this evening at the Studio City location, where they turned me away when I was making a return. They said that their scanners were new and "weren't working" on return orders. When I shared this negative experience with the sales associates at the Sherman Oaks location, I was met with empathy and compassion. They explained to me that this has been a regular occurrence where customers are turned away from the Studio City store when making returns and that this is against Free People's policy. I was so shocked at hearing this, but also grateful that they took the time to explain to me what happened and that I wasn't alone. I didn't catch their names, but I loved my experience with the two ladies who helped me at the Free People Sherman Oaks location! THANK YOU! :)

The friendly customer service is unbeatable. The staff shows a great deal of patience and care. In…read morea short time, I have really grown fond of the staff. They are all amazing people They will work hard to help you find what you want.

I'd consider myself a fairly new Vuori shopper and the first time I was in this store, the service…read morewas great. I didn't buy anything during this time, but the male that helped me in the fitting room area was friendly and informative. I know alo is the one known for their popular seasonal colors but the tones Vuori comes out with are more my style. Today, I came in to check out a specific top in two different sizes since I sometimes fall in between depending on the fit. There were three people in-store (2 female, 1 male) & I thought one of the girls was a customer. Turns out, they weren't and they were just talking to personal business to one another. One of the women-skinny blonde-finally asked if I was looking for something, then seemed perplexed when I actually answered. She did find what I wanted, but they only had one size available (I'm going by her word since she didn't offer to check in the back). I then ask to see the same top/different color in the other size and she brought one over. I helped myself to their fitting area and tried narrowing down between the tops. When I went back out, I was still debating on buying, but figured I could always exchange it if another store had the other color/size. The male associate ended up ringing me up, and he actually ended up being helpful with my transaction in addition to any questions that I've had. Being a smaller shop isn't a bad thing, as they've had colors or styles I couldn't find at other larger stores. Mixed bag here at this Studio City location, but overall worth a visit.

My girlfriend and I just had to take a moment to recognize Ashley at Torrid because she…read moreconsistently goes above and beyond every time we visit. Truly, customer service like hers is rare. From the second we walk in, Ashley makes us both feel so welcome and comfortable. She has such a great sense of style and always helps my girlfriend find outfits that not only look amazing but also boost her confidence. She really takes the time to listen, offer thoughtful suggestions, and never makes the experience feel rushed. What stands out the most is her genuine care and positive attitude. Ashley is patient, attentive, and always willing to go the extra mile--whether it's checking for sizes, putting together outfits, or giving honest feedback that you can trust. Because of Ashley, shopping at Torrid has become something we genuinely look forward to. She makes the entire experience fun, easy, and memorable. Torrid is lucky to have her, and we highly recommend asking for Ashley if you stop by--you'll be in great hands!

I love this Torrid. The staff always greet me as soon as I enter, they are very helpful, and…read morepolite. I like the selection of clothes from casual, to dress, to work. Everything a woman needs, lol. While I find regular priced items to be expensive, there is almost always some sort of sale or deal.

I came in randomly on Friday to browse and decided to get Mother's Day gifts there. The girly pop…read morechecking me out was SO nice. She wrapped everything individually in the paper, blacked out the price, gave me gift receipts and extra tissue paper/bags for the gifts because I bought multiple. It was refreshing for someone to take such good care of my purchase and not just throw it into a bag like a savage.

Horrible customer service people…read more I stopped by to check out their jeans and actually tried a couple of them. Well, the lady at the fitting room was not happy when I replied "sadly, not" when she asked if they worked out. I gave them back and proceeded to checking out the cute Halloween items. I ultimately left the store without buying anything but the alarm went off as I was leaving. I went back inside and told the same woman I had nothing on me; she began communicating with other staff via their headpiece, saying stuff like "she doesn't have anything, she's carrying a water bottle, iWatch and her purse." So I started to walk out again but she walked behind me so I stopped again and told her I have NOTHING and she looked at my purse, which is a small 9x6x2 crossbody I jokingly opened it and she leaned in to check it. At this point, a male was approaching us and all I said was "this is ridiculous" and left. I was profiled and disrespected. Instead of them apologizing and wishing me a good day a second person came? Not okay at all. This was a very unpleasant experience and I will never set foot on that store ever again.

Macy's backstage feels like a gem that few know about and I need to evangelize about it for a sec…read more This feels a bit like a Ross or Burlington - but with Macy's brands on discount. Sometimes you'll see some really excellent clothing brands at very high quality for less than you'd see them even in Ross. We copped a couple Tommy Bahama shirts for 10 bucks in here earlier this year, a couple 6 dollar leather belts, and we've loved checking out their home section products as well. We got our beautiful bath mat there for 12 bucks. My wife also loves the makeup aisle and says the discounts are killer for that stuff. If you're looking for seasonal stuff, they do great prices for each season. My only gripe, and it's a small one, is that they often don't keep things as organized as they probably should. The shoes will sometimes just be akimbo on the floor, or maybe the wrong sizes are in the wrong sections. It seems relatively lightly staffed, so I'm assuming it's hard for them to get things corrected quickly when people don't put things back right. Other than that, I'm a big fan and come here a lot - you should too!

I love everything at Macys. High quality and great brand merchandise. You can't go wrong buying…read moreany gifts here. My favorite is the Backstage department for some sweet deals !