Deals and steals! So delighted this consignment shop exists on the Westside. I've come across and…read morepurchased some amazing consigned men's items at this store -- Chrome Hearts hoodie, sweats, and sunglasses; Balenciaga trench coat; Rimowa luggage; Bottega Veneta & Loewe tote bags. The staff here is so welcoming and sincere, and are not afraid to strike up a warm conversation. The store is run very efficiently for consignors as well -- I've consigned many men's designer that have sold quickly here. I'd say it's easier to find nice designer womenswear. Men's designer is harder to find, but at times you'l get lucky with designer menswear.

Used to love this place but now it's more of a buyer beware situation, based on a recent…read moreexperience. I purchased two candle holders and later got a voicemail saying I owed an additional 33 cents because they'd undercharged me. Odd amount to call about, but I was out of town and didn't call back right away. The next day I answered a call (that turned out to be from them) asking for someone else entirely. Assuming the number was possibly spam, I googled the number, saw it was Trove, and then emailed them directly, saying I understood I owed 33 cents and asking for an invoice. They corrected me. I actually owed $33, not 33 cents, they couldn't send an invoice by email, and wanted me to call and give my card info over the phone instead. After everything already off with this (the wrong number call, the 33-cent voicemail, no email invoicing), I didn't feel comfortable reading my card number to someone over the phone. I offered to stop by in person instead, and asked in advance if they could have a receipt ready showing my original 33 cent charge, so I wouldn't be making the trip for nothing. I rearranged my lunch break to make this happen and showed up as planned. No receipt. They said they'd emailed it, but I'd specifically asked for a printed copy, the least they could do given this was their error to begin with. That request took several days notice and still didn't happen. Their printer was "acting up," so I got no receipt for the original charge and none for the new $33 charge, either! An error on their end turned into a special trip, wasted time on my lunch break, and still no paperwork to show for any of it. Disappointing customer service, especially when the customer is the one who has to burn their own time fixing your mistake. Edited to add, following their reply: I was never contesting the dollar amount being charged. I was happy to pay for what I purchased. I stated that they asked me to call in my card over the phone. I addressed why I was uncomfortable with doing that, and had asked for a way to provide payment electronically. When that option was not available I offered to come in. My disappointment is that despite their error, the wrong amount owed left on my voicemail, a random "wrong number" phone call from them, and inability to accept payment over something like square invoicing / Venmo / etc., all I asked for was a printed receipt. If someone has to make time to come in and fix your error, it's the least you could have done. I'm now even more disappointed in them after this response.

Reformation is one of the shops I've always enjoyed visiting. It's a charming boutique with…read morebeautiful style, and I especially love their linen dresses. I used to stop in whenever I was in the area. That said, I consistently left feeling confused about the customer service. The team never seems eager or willing to help. I've always had to ask if they have my size or if they can check in the back, and even when making a purchase, it often feels like ringing me up is an inconvenience. There are many great stores in this center, but unfortunately, this location has become my least favorite in terms of service. The designs are great and the value is good, but a bit more warmth and attentiveness would make a world of difference. I've stopped going in for now, but I hope the service improves because the products truly are lovely.

Love this store. Friendly staff & I always find a cute dress or sweater! Their prices are…read moreReasonable- it's also a great location- many cute stores & delicious chicken humus place next door.

Shoutout to Omar, great customer service, came in for a rodeo king, he had the exact one I was…read morelooking for, and he did an amazing job on shaping it for me!!

Stopped by yesterday for the first time after seeing the Laramie boots online. Unfortunately, they…read moredidn't have them in stock, but AJ was incredibly helpful. As a first-time western boot buyer, I had a lot to learn, and he took the time to help me find the right size, explain how boots should fit, and even show me how to use a boot jack! Even though I wasn't able to get the boots I came in for, I did end up leaving with a really great shirt. AJ's knowledge, patience, and excellent customer service made the visit worthwhile. It was an amazing first experience, and I'll definitely be coming back for a pair of Casanova boots!

Well better late than never, right? I cannot believe Vixen is closing it's doors. I've been…read moreshopping here almost exclusively for my work clothes the last several years. The quality is unparalleled, but hands down I fell in love with the Vixen shop because of their sweet, lovely shop manager, Lisa. She is so warm and welcoming - has gone above and beyond to help me find the right size and encourage me to try new styles. She is absolutely the sweetest. I'd say I'm going to miss her, BUT I heard they will be opening a new store for their sister brand, La Femme En Noir, that Lisa will also run. Let me just say: she BETTER! To me, she is as iconic to the brand as Micheline herself! These gorgeous clothes will surely be missed, but I'm truly hopeful that the closing of the Vixen brand, will be an expansion of LFEN. It has absolutely been a beautiful experience while it's lasted, and thanks to the incredible workmanship of the Vixen brand, I am confident I will continue to enjoy my amazing frocks for years and years to come. Thank you, Micheline, for making us all feel so gorgeous!

Felt very fortunate to be able to go in person and pick up my first ever order back in December…read more The ambiance was very lovely parlor for gossiping with tasteful decor and the cutest dressing room curtains. The staff was very sweet and helpful.

I have a problem and it's called L'Agence. The boutique is beautiful and everyone that works here…read moreis lovely. I could basically buy the whole store. The clothes are high quality and fit like a glove. Every time I wear a piece of clothing from here, I get compliments, without fail.

From the owner: Luxurious feminine fabrics, fit and quality are the foundation of the collection. L'AGENCE is based…read moreon elements of enduring and fine materials -- including washed silks, Japanese and Italian fabrics that set out to create styles that remain in a woman's wardrobe. The L'AGENCE jean was launched in 2015 with French and sexy attitude. As the foundation of a woman's wardrobe comprised of silk blouses, the perfect tee, and the French Jean, the L'AGENCE jean's influence comes from the early iconic denims modernized with the most innovative fabrics and flattering fit. The ready-to-wear collections of L'AGENCE are effortless and forward -- designed with the modern woman in mind. Each season is meant to complement the next, a progression and fresh interpretation of timeless style.

I absolutely love Farm Rio, so I was so excited to discover their store on Melrose. It's stunningly…read morebeautiful inside and the salespeople are very kind. However, there really isn't much in the way of actual clothes to try on. There's way more online or with other retailers like Anthropologie or Nordstrom. The store is beautifully designed, but it's to hide the fact that they have a lack of actual merchandise. They also only have one size of everything out on the floor, which feels limiting and restrictive for anyone who isn't a size 0. I'm sure they have more sizes in the back, but that's not a great look in the era of body positivity. I still love the brand, but unfortunately the store was a miss for me. I'll continue to shop online instead.

I rarely leave negative reviews, but my experience at the Farm Rio store on Melrose was so…read moredisappointing that I felt compelled to share it. I've always loved the Farm Rio brand and have consistently had positive experiences, (always at aventura mall) which made this visit even more surprising. Unfortunately, the staff was extremely rude, unwelcoming, and completely unwilling to help. Instead of creating a pleasant shopping experience, the atmosphere felt uncomfortable and unprofessional. What made the situation even more disappointing was the feeling that some employees were taking advantage of the manager's absence. Customer service seemed to be the last priority. I still appreciate the brand, but this particular location does not reflect the values and experience I've come to expect from Farm Rio. Based on my experience, I would not recommend shopping at this store.

Woman owned all black clothing store? Yeah, this is my heaven! I had such a great time at Foxblood…read morelooking through all of their own designs and trying on some boots! I ended up purchasing the knee high Essex boot and cannot even recommend them enough! So comfy and now I feel like every outfit is taken to the next level. Wonderful company and store atmosphere!

The window treatment is what pulled me in and kept me in. The quality of each item they sell is…read morevery high quality and the diversity of their fashion is fantastic for the space. While it is toted as a 'place for girls who wear black' I did find two unisex items for me and my husband. Foxblood is very well curated, beautiful and what a no-nonsense female queen should adorn themselves in. Foxblood is your go-to for a gothic yet wisely paired seasonal attire with items being made in house.I love this place and already planning on returning. Great window art is why I even stopped! Thank you for that!

Beautiful clothing and jewelry. Very large inventory. Owner is very nice. Problem is they are never…read moreopen!

Are you kidding me... left work early to come to this boutique for a quick shopping run…read more Arrived at 12 on a Friday and the shop was closed even though it's hours are listed until 6:00 PM. What a waste of time.

Amazing shopping experience with Lisa!!! Fun, great energy,…read moreand SO helpful! I love all staff at Studio City store!

When I need something new for a special occasion this is my store. I can walk in find something…read moreand walk out with the perfect outfit in like 30 minutes. Angela is my favorite sales associate. She quickly puts together items that suit me and she is honest and truly only wants to sell me what looks good on me. Really appreciated her help today. I am not a shopper and actually find it a chore but with Angela it was a breeze. First 2 outfits SOLD and out the door happy.

I drove all the way from Topanga to Buck Mason, in Studio City, only to discover that they do not…read morecarry any women's clothing! Even though it says on their website they carry both Men and Women's. Fortunately, one of the staff recommended Bloomingdale's-- it was not far. I was able to purchase a Buck Mason women's sweater there.

I've been in Buck Mason a few times now. Most recently I stopped in to look at pieces for my bestie…read morefor his birthday. There were still a lot of Fall items in the store and I was looking for a lighter color palette but still found something cute for him. Great shop for men. Service was excellent.