Fixed our peppletec pool and it looks amazing. Highly recommend these folks. And they are veteran…read moreowned. Can't go wrong.

Jayson and the team did a great job on our pool remodel. They were punctual and accommodating with…read moremy schedules and timelines. They went above and beyond to make sure our project was completed to our satisfaction. We're very pleased with the result and can't wait to start this swim season in our new pool! Thanks Aqua Squad.

Great communication. Free estimate for services arrived as scheduled. Friendly and knowledgeable!read more

David from Gratitude Pools did a great job taking care of my pool immediately following a new…read morestartup. He also identified a leaking valve and replaced the o-rings for a very reasonable price. A great Pool Guy!

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

I had Aqua Harmony Drain and Acid Wash my pool today (April 10, 2026). We have a PebbleTec finish…read morewith blue and green pebbles. After a few years, the pebble colors tend to fade out due to hard water deposits. After the Acid Wash I could see the pebbles looking colorful and shiny again. Aqua Harmony was great from the initial call to schedule, and workmen were right on time (for draining yesterday) and the acid cleaning today. The technician that did the cleaning today was Zack. He is a very polite individual and consciences about his work. He made sure I was happy with everything before he packed up his equipment. Then I called Joe in the office to inquire about how I am supposed to pay. Joe was very helpful during the initial call to get the work scheduled. And he was very helpful today, and asked me more than a couple of times if I was happy with all of the work. They truly want to do a good job and want to make sure the customers are happy. The next time I need to acid wash, or need any equipment repairs, I won't hesitate to call them for help. I am very happy with their work and with the quality of their employees. And I would gladly recommend them to any family and friends that need any work done on their pool.

Service was outstanding. They arrived on time and were transparent and upfront as to the cost…read more Pool is already running 10x better. Great company.

Great crew however I had one simple task and didn't get it. Plus when we started with them they…read moredidn't tell us that if you have five weeks in a month that they're going to charge you $35 and there's six months in the year that you're paying $35 and I don't like that

Awesome job today, beautiful sparkling clean pool…read more Excellent cleaning job by our pool guy.

Great and consistent service with reasonable pricing. monthly maintenance done consistently…read more Chemicals maintained well and pool looks marvelous always!

These guys were excellent. I had them install a new pool pump, filter, and all piping. He…read moreexplained how to work it and even set the app up on my phone for me. Great customer service!

They have been great servicing my dad's pool after I helped him find them. Thanks Hawaiian Breeze…read moreTeam!

Needed a pool drain and acid wash and start up. John and his crew were outstanding from the get go…read more Nice guys. Worked their asses off in the heat. Reasonably priced as well. Last but not least my pool looks fantastic!

Blake was great to work with! He cleaned our tile and waterfall rocks and it looked amazing. Will…read moredefinitely call him again! Price was competitive also.

Use there water testing service weekly. These guys are "my go to people" if I have questions.read more

I apologize in advance for the lengthy review . (Left review…read moreon Google also) I stopped by this store on Sunday, March 18th to purchase a few items for my pool (I'm a 1st time pool owner). As I tried to enter the store, I noticed a sign stating that the employees would be back in 10 min, which struck me as odd since it was during posted business hours. I than noticed a middle age woman puffing away on a cancer stick and yapping away on her cell phone. Come to find out, she is the employee! I sat in my car to kill a few minutes. Finally she is done with her personal business on work time and returns to the store. As I enter the store, Mrs Personality or Mrs Friendly looked up than continued about her business .I don't expect much, but a simple smile or a quick hello would suffice .Yet I received neither. I approached her to ask a question about basic pool care (remember, I'm a 1st time owner) and decided to Google it because she clearly did not want to be here and seemed annoyed that I was going to spend my money in the store she works for and interrupt her. I took note of her name, and I decided to go elsewhere to shop. Dawn, the employee at the Leslie's location was the ONE and ONLY reason I drove 10+ miles one way, out of my way to visit POOLWERX to make my purchase and ask a few basic questions. I live a stone's throw away from this Leslie's location. Come Monday, March 19th I needed to pickup an Auto Fill Valve and decided to swing by Leslie's, because it's convenient. Today was a completely different experience vs what I witnessed on Sunday .A young man was working alone, he must have been a newer employee as he did not have a Leslie's logo on his shirt but he did have a name tag. This gentleman's name was Mike. He was at the register with aboanot customer when I entered the store, yet he made eye contact and smiled before letting me know he'd be with me in just a moment. I looked for the float valve, but had no clue what I was looking for, so I just browsed killing a minute or two. I over heard the employee offer to help an older gentleman carry his purchase to the car, it was a large bucket of chlorine tablets. The customer was appreciative of this. Bear in mind, the employee offered to take out to the vehicle. He was not asked by the customer to do so. The employee hurried back inside the store and immediately approached me to welcome me. Mike than proceeded to ask me questions to determine if the product I asked for was indeed what I needed. He was professional, knowledgeable, and friendly. Mike is the complete opposite of his co-worker Dawn, and he is the only reason I will continue to shop here. I will not spend a dime in your store if Dawn is the only option for assistance, as she clearly does not care about customer service or providing a positive experience. I mentioned the prior days poor experience to Mike and he seemed genuinely concerned about the incident and apologized profusely for something he has no control over. Mike said Leslie's strives to offer the absolute best service to each and every customer, each and every time. He handed me a "water test bottle" and $199 value deal brochure with my receipt, and explained the benefits of each. Mike shook my hand and thanked me for my business, and said don't hesitate to call with any questions and he hopes to be my one stop shop for anything pool related. I sincerely hope Leslie's upper management is made aware of the way Dawn treats customers. Mike is a rockstar employee and a stellar example of going above and beyond to provide a truly wonderful shopping experience. Even though Mike may be new (making assumption based on fact he was not wearing a Leslie's polo) he was confident and comfortable, spoke highly of the company, and the reason I rated at 5 stars versus 1 star (only because I can't do negative stars) of my trip here dealing with Mrs Grumpy. I highly recommend this location, although I would turn around and high tail it out of there if Dawn is the only one working (middle aged woman) and experience A+ service if Mike (young man) is there.

Great service. Sean is very knowledgeable…read more great prices! Never misses a day. My pool looks amazing, thank you

Called Shawn in late October to see if his company can replace a pentair board. When he answered…read more"yeah" annoyingly, I asked if this was the pool company. His response was yeah. Okay great start. I then explained my issue and he then said, text me your number, I'm busy, I'll call you back. I did and nothing. I waited two weeks, (we are now in Nov) and called again. After the same intro, I let him know it's the guy with the pentair board. He then said, I told you I would call you back. I thought two weeks was a good enough time for him to call me. I guess not. My bad for not waiting longer. He then said to call him at a specific time-3 days later. I did and he confirmed a date in December-weeks away. I called him the day before the appointment and he said he has Covid and can't come out. (Sorry to hear but glad I called since he wasn't coming and he had no intentions of telling me). He then told me on the call, he gave my number to someone else, and I should call this new person who can help me. I called, left a message, nothing. I waited a week, called and nothing. We are now in Feb. I've called twice and still nothing. I don't understand this guy or his company. My advice is unless you have something crazy specific that I need, skip and go find someone that is friendly, responsive, and appreciates business. What I have learned is these types of companies were doing so well during Covid and they had more customers than they can handle. Now that things are drying up, these companies will be the ones leaving business cards on doors or calling clients they haven't seen in years. Be careful buying anything or using this company as a contractor. If the owner is reading this, it's mark. I'll be leaving reviews on every site I am able to. If one person reads this and goes to next company, I helped! Response to management's response: You never said you are done with it. You said my friend can help you while you are out, He will be giving you a call. Just own you didn't handle this well instead of only quickly responding after a review is done. You have been leading me on for months, didn't come through for the first 2 months, only to forget to let me know you weren't coming as planned and then pawned me off on someone that has worse customer service than you. You clearly responded re the latter part of my review. Assuming everything is accurate as there is no counter to your poor service for the first 2 months.