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    Starry Internet

    3.4 (157 reviews)
    Open Open 24 hours

    Services - Starry Internet

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    Two years ago I moved to Arts District which is right next to Downtown Los Angeles and we were given the option between AT&T, Spectrum, and Starry. I was a bit skeptical at first about Starry as the pricing was very competitive but decided to go with Starry given the transparent pricing (vs. the others that lock you in with an intro rate for the first year), no hidden charges, and included wifi router/modem. Speed/Reliability - I've been using Starry for two years now and I can say I'm very happy with the service, so much so that it's been the best internet experience I've had. The speeds are incredibly fast - I have multiple devices that use wifi like cameras, lights, speakers, and can stream TV, shows, movies on multiple devices while playing games on my PS5 and I've never had any issues with buffering or in-game lag. I've attached a screenshot showing the ~400mb down/~200mb up speeds. Customer Service (in-person and phone) - In the past two years I've only had to call customer service twice - the first was the initial installation and the second was an outage that was resolved in about 15 minutes. The initial installation was a breeze and my technician showed up on time, and came in with a mask on and put covers on his shoes to protect my home from outside germs. He had a great attitude the entire time he was working and gave me a free ethernet cord so I could connect my PS5 directly. I'm also impressed with how they treated me over the phone as every person I've spoken to has been warm, very nice, friendly, and eager to help. tl;dr - Starry has been the fastest, most reliable internet I've had and the customer service is second to none. Highly recommend for anyone if it's available. If you found this post to be useful, and if you are ready to sign up for Starry you can get one free month of service (and I will as well) by using my referral code at: https://starry.com/r/8r5t4t

    Starry technician broke hooks on a base of my Blink door bell that keep cover on a place, when was moving cover to connect bell to Wi-Fi, that is why when he tried to put cover back it was keep falling. I complained to starry support and asking them to replace my bell. The field office manager refused and the technician was blaming me. So let see what happened- technician removed cover from base, connected Wi-Fi then put cover on place but it did not stay on place. He tried several time, then i try, then he said hooks are broken and suggest me keep cover on base with tape. My first email I sent on June 28, today is August 15, that means they ignoring me and they don't care about loosing costumers.

    Finn U.

    After moving near DTLA, I was weary of getting screwed over by ISP oligopolies like Spectrum; I had used them before and developed a grudge over them on how now they prey after me, like the Evil Queen trying to lure me in with 'free x month unnecessary phone-TV-Internet deals' instead of poisoned apples. But, my landlady told me that she and the ex-tenant here used Starry. So, I checked it out, through slight hassle got it set up, and they gave me a free month before charging me $50/month. Throughout my 1.5 years of using Starry, the speed was almost consistent, reliable, and fast - see attached photo for Internet speed test. Now that I am moving out, I was able to cancel my service in 3 minutes? after not reciprocating Cody's very friendly customer service through phone. I was impressed that I'd get a pro-rated refund for the remaining days of the billing cycle and it made me want to leave a good review for Starry. Thank you Cody - hope you do consider moving to Asia one day :)

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    6 months ago

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    We are so happy to have customers like you.

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    10 months ago

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    9 months ago

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    6 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Reading reviews like this really makes our day. Thank you.

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    1 year ago

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    2 years ago

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    5 years ago

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    Ask the Community - Starry Internet

    What is needed form property manager to install in building?

    Hi Jose, Great question! Please reach out to support@starry.com and our team can get you to the… Read more

    There is no availability in lower Brentwood - which neighborhood is this available ln?

    Only select few buildings, you have to get your property manager to approve another provider access into the building

    Don’t See Your Question? Ask Away!

    Review Highlights - Starry Internet

    I had in the past drama with comcast, and Warner and well- pretty much every internet provider.

    Mentioned in 7 reviews

    Read more highlights

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    My rating is based solely on my experience with JOANNA…read more I went in looking for help a while back because I needed more data. She explained to me there was a promotion that I qualified for that would give each line on my account 10gb of 4g data AND would be $20 cheaper than the bill I was paying! She was able to put me on my new plan and have it start up on my next billing cycle. Some time goes by and I get an email for another promotion T-Mobile is having for a free tablet as long as I add a data plan to it. I go to the store and was lucky enough to have Joanna help me again. I'm so lucky because she was so helpful the last time, I was sure she would help me out greatly this time. She showed me the tablet they were offering and explained I can get a "match my data" plan for it, meaning it would match the data I have on my cell lines to the table, up to 5gb, for only $10. Which was such a great deal because the other plans cost more and had less data. She was able to get me in and out of the store with a brand new tablet in such a short amount of time. If I ever need to go back to the store, I'm going to call ahead and make sure Joanna is working so she can help me. She deserves a raise for being so helpful :)

    Went in there few weeks ago, was looking for an employee who is always willing to help anyone and…read morevery helpful, I think his name is Jay of Johnny but I was told by the employees that he does not work at this location anymore, this is very disappointing because everyone here have attitude especially the ladies that work here always rush me out and that gentlemen helped me with my bills questions or always helps me to transfer my data. This store got many new employees and replaced old ones so disappointing that they hire lazy people. The lady even laughed at me and said good luck finding that employee?

    Starry Internet - isps - Updated May 2026

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