Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

Mike is an awesome guy, straight forward professional and kind. He manages a few of my accounts…read moreflawlessly. He is a one stop shop for all carriers. Nice to have 1 point of contact who knows your business and takes care of my interest. Highly recommend

Mike just finished setting up our new phone system and we couldn't be more thrilled and satisfied…read morewith his services! We were having issues with our previous phone service provider and were also looking to expand our phone capabilities. From the start, he took care of everything and made the transition seamless and easy. He was on site to make sure everything was working properly and introduced us to many new and useful phone features that our previous phone company didn't bother to show us or help us set up. If we ever have any technical issues or questions, Mike is just a call/text/email away and always quick to respond with solutions. If you are looking for excellent service and a reliable company, I HIGHLY recommend Morgan Lane Partners.

Jeff V installed my fiber internet today and he was fantastic!! Super friendly, professional, and…read moreclearly experienced--he was thorough and did a ton of troubleshooting to make sure the setup went smoothly. He even discovered a damaged wire in one of my walls and went above and beyond to get everything working through another cable port. He was incredibly patient while I shifted things around so he could reach the panel in my closet, and he also helped me update my SSID and password, which I really appreciated! Did a wifi speed test right after and it matched the target right off the bat! Highly recommend Bai Connect/Zentro--their value for the speeds totally beat out AT&T/Spectrum (not to mention headache-free!)--and I'm super happy with Jeff's excellent service!

This is a terrible ISP and no one should give them their business. The #1 issue is that if you ever…read morehave a problem with your internet that requires anything more than merely restarting your modem you are going to be placed in technical support limbo for days, weeks, and maybe even months. As noted in other reviews, the way in which the customer service works is by transferring you to a representative that at best can only ask you to unplug your router and plug it back in again. If you have a more serious problem, then the best they can do is refer you to their mysterious "tier 2" team. They will tell you that your issue has been escalated and to expect a call back the same day or the following day. Currently, I have been waiting back to hear from this team for a month. I have called over and over again and I am unable to reach a single individual who can help me with my problem. This is a nightmare for someone who works at home and requires stable internet to do their job well. Reading other reviews and looking online demonstrates that this is a common enough problem that signing up for this service is a bad idea. If you are searching for an apartment and you find one that offers BAI connect, I encourage you to keep searching and to tell the apartment management that you will not be submitting an application because of the ISP they chose. Trust me, you do not want to be stuck in this hellish scenario of wasting hours of your time weeks on end to get no where. What you are paying for is just not worth it. I have been a customer of ATT and Spectrum, while both have their failings, I can at the very least say that I was able to get a hold of someone who could help me eventually. If your service works as intended, then great, but do not get fooled by reviews written in the best of circumstances. If one thing goes wrong you are going to suffer for it because they are either too lazy, incompetent, or just plain spiteful to help you get your issue resolved. Finally, if this review speaks to your own experience, please leave your own review on yelp and file a complaint with the FTC. They are defrauding their customers on the most basic level by denying them access to adequate customer support. Further, make your voice heard and force apartment buildings to seek better service providers. Avoid BAI connect at all costs.

Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

I was looking for 2 cameras to replace the ones that went out. My cameras use old connections and I…read morechecked several places. Super Matrix was able to find what I needed and they worked great. Their customer service was very good.

AbWe chose Spectrum over three years ago because it was the only affordable internet option…read moreavailable in our area. For the first couple of years, things were mostly fine. Unfortunately, the last three experiences completely changed my opinion of this company. The first issue started when we had streaming problems. I upgraded our internet plan online to see if it would help. While upgrading was incredibly easy (one click), downgrading was not possible through the app. You are required to call in, which already feels like a deliberately one sided and scammy practice. When I called to downgrade, I was on the phone for over an hour. The agent repeatedly refused to process the downgrade, aggressively pushed me to keep the higher plan, and then began upselling a "free" cell phone. I clearly stated multiple times that I did not want a phone. The agent framed it as "free" for an extra $10 a month, implying it would essentially replace the cost of my previous internet plan. At one point, the agent literally told me I would be stupid not to take the deal. I acknowledge that I should have done more due diligence, but the language and pressure tactics used were completely unprofessional. I eventually agreed just to get off the phone so I wouldn't be late to work. Months later, I discovered I owed over $250 to pay off the phone after the promotional period ended. The agent would not take no for an answer and used manipulation and intimidation to close the sale. The second major issue occurred when I needed to cancel service due to moving out of the area. The agent, named "Angel" (ironically), was clearly trained to resist cancellation at all costs. He repeatedly asked me to find friends or family to take over my service, then suggested I ask my landlord to transfer it to the next tenant. I said no multiple times and explained I was uncomfortable and did not have time for that. No one should be pressured into recruiting others just to cancel a utility service. The agent then told me cancellation would take 35 minutes and that I had to stay on the line the entire time, not on hold. This made no sense, especially compared to every other utility I canceled quickly and easily due to a move. Once I firmly stated I would no longer engage in conversation, the service was suddenly canceled within 15 minutes. My final issue is that since scheduling our cancellation (and paying for an additional billing period), our internet quality has noticeably declined. Streaming issues and speed problems began immediately. We've had to continuously restart the router, even though both the app and router report no issues. I strongly suspect intentional throttling now that service is ending. If any attorneys happen to read this and are interested in speaking with me, I would be more than willing to share my experiences. I highly doubt I am alone in these circumstances. When I previously attempted to file a complaint about my first encounter, the Spectrum agent told me it was "my problem," which speaks volumes about the company's culture. I'm aware that by writing this review Spectrum likely won't care or respond meaningfully, but potential customers should know this is a company driven by corporate greed and sales metrics, not customer service or ethical treatment. Overall, Spectrum trains their agents to be manipulative, controlling, and aggressive. Canceling service should not require standing your ground repeatedly or enduring intimidation. If I had another option, I would never choose Spectrum again.

Spectrum salespeople are the masters of bait and switch. They offer amazing deals, trick you into…read moreusing them for cell, tv, phone, internet and end up charging you for more. The sales person I talked to offered an amazing deal, brought over my phones from T-mobil and promised to call me back to close the deal. He never called me back. I hate Spectrum.

When Frontier's fiber service became available in our neighborhood, I was one of the first to sign…read moreup. It hasn't disappointed. The download speeds are at or near the promised 1 GB, what makes fiber different is the upload speed is also identical. I did hesitate becoming a Frontier customer given their past reputation for poor customer service, but that hasn't been my experience. I've had service techs visit me twice, both on time and successful with their service. Price point is a bIt higher than the competing cable service (then again, you kinda have to get their cell service to get the best deal). Still, service has been fast, mostly trouble-free, and consistent.

They r the worst and give you fake charges when you try to cancel and make you go to collections to…read morerecollect. They make you call different departments like 1000 times. It's just soooooo god damn frustrating. Stay away from this place. Setting up was also a god damn pain in the butt too. Many different technicians came and they always upsell you. I even paid a bit more and the internet speed was the same. It was also impossible to cancel so I was paying the more expensive fee for months before. Like what kind of terrible company is this.

Fantastic. It's four times faster than the "high-speed internet" DSL that I was getting through…read moreAT&T, for roughly the same price! For a while I had a good deal with AT&T that got me that slow internet for $20 a month, and for that, I could live with the buffering. Once it went up to the normal price of $59 a month, though, WITH additional $10 or $20 charges for when we went over the data cap, I lost patience. That drove me to look for a new ISP, and I couldn't be happier with Netwood. Now I pay $65 a month for unlimited data at a download speed of 10mbps+ (as opposed to the 2.5mbps that I had with AT&T). When I called AT&T to cancel, the best they could offer to try to keep my business was 6mbps at about $30 a month for a year. And then, of course, the price would shoot up again, and I'd have to keep calling... I'd much rather pay a straightforward, no-BS monthly fee and get a faster connection to boot. I don't know if your speeds or charges will be the same, because I think it varies based on location and business v. residential use (mine is residential), but I do know that Netwood warrants a call or email. In my experience, Bonnie responds to connectivity requests (http://netwood.net/data-connectivity-request-form.php) and emails VERY quickly, so it won't take long before you know whether they can help you out. For your sake, I hope they can!

Yes, FIVE, five stars…read more Netwood is my ISP. Their service and attention far surpasses that of the larger, more common providers (AT&T, Comcast, TW Cable). I sought an alternative after a HORRIBLE experience with AT&T, and, have been so happy to have found Netwood. Superior service, friendly, responsive staff, reasonable price ... what more could you ask for ?! I've also employed their services for web design and site maintainance, again, speed, service...SATISFACTION !!!

It can sometimes feel like Dantes 7th circle of hell dealing with cell network companies but this…read morestore does a good job making it more tolerable. I had to change a number from a different number and it was a whole ordeal. The rep patiently walked me through it and sat with me as we had to dial corporate. Corporate was a terrible experience but 2 reps and 1.5 hours later was mostly able to get there. Needed another 30 min with in store rep to finally finish. A terrible 3 hour experience but reps definitely helped as much as possible and common issue was corporate. Would recommend. Fast in store internet. Plenty of plaza parking.

Mike was great very efficient and quick on a phone upgrade, was worried it was going to take all…read moreday but Mike took care of everything in about 30 minutes! Amazing

We've used the guys from Kudox for more than 10 years and my only regret is that I didn't check…read moretheir website to realize all the services they offer- network installation, security cameras, smart home installation. As professional as they come- excellent communication, on time appointments, attention to smallest of details.

Kudox did a great job installing Starlink on our roof. Fast, professional, and left everything…read morespotless. Fair pricing too. Highly recommend--thanks, Kudox!