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Verizon

2.7 (52 reviews)
Open 10:00 am - 8:00 pm
Updated a few days ago

Services - Verizon

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Example of how useless Verizon customer service is.
James X.

Verizon customer service could not be any more useless. See photo attached of part of this ridiculousness!! I have confirmed autopay set emails from Verizon. I can see in my account app that Autopay is set up and ready to use. Yet my payment on 5/11 failed and they want to charge me a $25 return of payment fee. So I contact their CSR via chat bc you can't get anyone on a phone and with long delays between responses all they can say is "there is no bank information in the account". Yet I'm looking at confirmations from Verizon and in my account on the Verizon app I can see the bank information right there!!! The CSR cannot explain why there is no bank information and simple says "check with your bank" and "try another payment method" with absolutely no concern from them over the fact that Verizon confirmed Autopay is set up and shows the bank information in my account!! The issue is not my bank and yet they want me to do all the work to figure out the issue and charge me $26 without knowing why?!?!?!

Loving my iPhone!!!!!!
Mario P.

I wanted to take a minute to recognize Diego for his extremely great customer service . I Walked into the store with my comadre to active my new iPhone 11 PRo Max and my comadre actually did the Purchase of the same iPhone as well. Diego was very friendly and made us feel welcomed right away. He answered all our questions and went abov and beyond to help us . Let's mention that he is very quick and he knows everything about phones. Thank you Diego for your great customer service! We totally had an amazing good experience.

The S8 in black

Needed a mobile phone on the double as my S7 took a slip on 7th and Alameda while riding home on my bicycle. I add that a Metro bus rolled over it as well. Yikes! Totally destroyed. Went in to this Verizon Wireless Store as I have had very good experience with past purchases and a return. Paid off the balance on the S7 and waiting for help on a upgrade. Soon after a brief wait I was helped by Judith. Right off the bat great customer service and confidence in her knowledge of products and services. Great personality and positive vibe. She was efficient and speedy with the P.O.S yet explained the run down with detail regarding the transaction. If you plan on purchasing any time soon just ask for Judith. Thumbs up on the excellent customer service.

This is my brand new charger they sold to me

We went to this store months ago and bought a fast charger . After some months started not charging fast and went to exchanged as it has 1 year warranty. They gave me a box did not checked inside the store cuz supposed to be new ,right.!! Got home opened box and saw to my surprise a burned charger Advice to everyone to check items before leaving the store as they sell used, refurbised and/or burned items.. be aware

Very clean and neat

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2 months ago

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1 year ago

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2 years ago

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2 years ago

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4 years ago

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1 year ago

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3 years ago

Great customer service,love going to this store alan he helped me out with my new iphone i recommend this store, friendly staff

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5 years ago

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7 years ago

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7 years ago

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8 years ago

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8 years ago

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7 years ago

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4 years ago

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4 years ago

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12 years ago

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11 years ago

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7 years ago

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11 years ago

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13 years ago

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7 years ago

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10 years ago

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8 years ago

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8 years ago

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9 years ago

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8 years ago

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13 years ago

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7 years ago

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11 years ago

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10 years ago

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9 years ago

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12 years ago

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12 years ago

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11 years ago

Worst service ever! You're better off doing everything online or by the Verizon customer service phone line directly.

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11 years ago

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8 years ago

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10 years ago

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12 years ago

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8 years ago

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12 years ago

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Review Highlights - Verizon

If you plan on purchasing any time soon just ask for Judith.

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People searched for Mobile Phones 8,084 times last month within 15 miles of this business.

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Game Over

Game Over

(6 reviews)

$$$$

This is pretty awesome when it comes to repairs. Theyve fixed our PS3 console, Wii console, PS3…read morecontrols (two of them) and I can honestly say we have been satisfied with this place. They delivered a quick and cheap service for us. Our console cost about $50-80 to repair, our game controllers $25 for each. The reason I rated 4 stars is because my husband purchased an old super Nintendo 64 here, and it was severely marked up and overpriced. $80 to be exact. Kind of a hefty price for a console we can get online for less than half of the price. Either way this place is great for repairs and its my go to for repairs.

These guys are awesome. I went to nearby fuzion games to get my daughters 3ds repaired and I was…read morequoted a price and told that it would take two weeks to get it done. I didn't want to wait two weeks so I remembered this place (Game Over) that I have driven by hundreds of times. I went in there and not only did they give me a cheaper price they said that they can have it done in two days. They did an excellent job! I have been back there several times since and every time I have been satisfied beyond my expectations. They do all of their own work right there in their store and don't need to send anything to outside contractors. they are courteous and very professional. Their prices are very reasonable and their quality is outstanding. I would never even consider going anywhere else! They also fix TV's, I Phone's and any electronic that you can imagine.

Verizon - mobilephones - Updated May 2026

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