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    T-Mobile Experience Store

    3.3 (46 reviews)
    ModerateMobile Phones
    Closed 10:00 am - 8:00 pm

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    5 months ago

    My friend and I went today, and Gabriel was very nice and very helpful! Thank you, Gabriel, for helping us. :)

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    1 year ago

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    1 year ago

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    11 months ago

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    2 years ago

    Bad customer service ! Girl had an attitude that made it seem like I was being inconvenient for being there.

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    1 year ago

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    3 years ago

    Helpful 1
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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    T-Mobile

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    5 years ago

    Priscilla was very helpful and made my purchase fast and pleasant. She's deserves a raise.

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    4 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    10 years ago

    Helpful 1
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    7 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    6 years ago

    Came in with a bunch of questions about my phone & my plan. Paul helped me out, he was really helpful, I appreciate good customer service.

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    8 years ago

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    7 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    Page 1 of 2

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    Review Highlights - T-Mobile Experience Store

    I've been with T-Mobile for 6 years, 2 months and 13 days and I was on the verge of changing providers until Mr.

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    People searched for Mobile Phones 8,487 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    3.8(33 reviews)
    1.2 mi
    $$
    Virtual estimates
    Shipping

    I give this location one star because the gentleman I spoke to was not helpful. When I walked in…read moreand told him I want to trade my phone. He didn't say a word to me, but he took my phone to a woman who worked there. He talked to her for a few minutes and then came back and told me I couldn't trade my phone. The professional thing to do is tell me what you're doing with my phone. Another reason I give them one star is because when I called the location, they told me they can't see my information and if I wanted to get a new phone, I would have to order it from the app. That is not true because I just came to another location and they told me they would help me look at my information.

    I bought my mom a new phone case and screen protector, and she was so excited to take it in to get…read morethe screen protector installed. Unfortunately, the experience was extremely disappointing. One of the employees -- a short lady with big lips -- was very rude and unprofessional. She rushed through the installation, and when she was done, the screen protector was full of fingerprints and not aligned properly. When we complained to the supervisor, they admitted they've been having issues with that same employee. It's frustrating that T-Mobile allows someone with such a bad attitude and lack of care to continue representing their store. We expected better service, especially for something so simple. Definitely not the kind of experience you want

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    T-Mobile Experience Store - mobilephones - Updated May 2026

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