Everything went well fast friendly efficient Jacob (I may be misspelling his name) but he was…read moreawesome and the owner accommodated me gave me an extremely good price as well as did an onsite repair which was extremely convenient would tell anyone in a situation this is the best option on here to go to any other problems or issues I have I'd have solved by them!

I've used them three times for various services. Superb service, and value definitely use them!read more

My iPhone 15 Pro charging port was damaged and Apple quoted me $680 to fix it! They will not change…read morejust the port, Apple will only change the entire "rear system" of your phone. If I had Apple Care, it would've been a $99 deductible. I paid less than that deductible cost alone for Empire to replace my charging port! 10/10, I would absolutely recommend coming here for this, and the charging port isn't something Apple looks at when you trade in a phone. I decided while I was there to get a new battery as well since mine was two years old and only charging to 79% of the original capacity. Cheaper than Apple AND the phone recognizes it as a genuine Apple battery. The technician was friendly, answered all my questions, and finished in less time than quoted. The business was also speedy to reply to my quote request.

I do need to update this review because my phone is not perfectly fixed. I feel like the battery is…read morenot working as well but maybe that's just me but I'm really making the review because sometimes the screen just stops working and I have to restart my phone with the buttons to make it work again. I didn't know that I had to reset my phone to get the screen working so I was just stranded without my GPS in an area I did not know when my phone suddenly stopped working after I just paid to get it fixed two weeks ago. I fixed the front screen and the back screen. I somehow made it to their shop and the guy there told me that with the price I paid for the screen, (which he did not tell me until two weeks later when my phone stopped working is not the highest quality) and that this happens sometimes and I can pay $50 more to get a screen where this will not happen . I did say I was just fixing the screen to send my phone in and get an upgrade, but I was not told that this would happen, and it has happened multiple times since then where the screen stops working and I have to restart my phone. So I just think other customers should be aware of this. Definitely pay the extra $50 but that also seems like something they should've communicated when I purchased this.

One of my lenses on my phone camera broke and I couldn't justify buying a new phone even though it…read morereally affected how I could take pictures and videos. They fixed my camera and for an affordable price! I thought my camera would just be better than it was broken but the work was done so well it was as if I bought a new phone! Decided to get a new phone case as well and was glad I chose this place as a one stop shop. My mom's iPad was acting up and I suggested taking it here as well and work was just as great for her too. She texted me after the work was done "I'm so happy". Will definitely be back with any device issues I have in the future.

Pretty amateur shop. I took in for a motherboard repair and they took 2 weeks to finally say the…read morephone doesn't work. And didnt refund my money. I took it to another shop and they fixed it same day. The chiara complained about previous repairs being done to the phone citing that being the reason for failure, while the new shop confirmed that my repairs were adequate and the problems were elsewhere on the board. Amateur, and shady. 2 weeks to return my phone broken, kept my money and citing incorrect issues. Two stars instead of one because I'm sure they're okay for a simple fix like a screen replacement.

I actually have never hired this company, that's because Daniela or whoever responds to Yelp…read moremessages helped fix my issue without me having my laptop serviced. She gave me several possible fixes, and one of them solved my problem (replacing a faulty charging cable to solve what I thought was a battery issue). She was very helpful and patient, and I am grateful for her efforts

Great Experience, Daniela is an awesome person!! I dropped my laptop and the hinges got broken. my…read morelaptop's parts are kind of rare to find online, she kept looking until she found the needed parts in a store in Texas (other parts looked similar on the internet but she knew they wouldn't fit my laptop and kept looking for the right ones)! she ordered them immediately, now my laptop is back to life with a very reasonable repair cost!! this place is very highly recommended.

Great communication , quick and accurate service, fair pricing. Overall great experience. I'd…read morerecommend.

I usally rather give business to small businesses but this one I truly regret. as other has stated…read morehe uses subpar cheap parts. had screen replaced on my phone which cracked several day after. mind you phone was in my pocket. which possibly phone flexing in the pocket while sitting caused the screen to crack. I called him and he says he cant doit because he cant return the screen and i would have to most likely pay agsin, I asked him if it was original which he lied about. and then ignored my calls after that. which caused my camera and s pen to stopped working. had to get phone repaired somewhere else and confirmed repaired job and screen was subpar.

I highly recommend the phone booth at the Del Amo mall! Shaad is always helpful, flexible, super…read moreknowledgeable and always fair! Shaad always stands behind his product and his pricing is very good! I have had many outstanding interactions and made many purchases from Shaad and have NEVER been disappointed! Shaad will take care of your phone needs in a friendly & approachable manner - providing excellent service ! Highly recommended

Brought in my zflip 5 because the screen just stopped being responsive. Shaad was super friendly…read moreand took care of everything. The speakers kinda sucked once I got the phone back but he took care of that as well! Fast and friendly service!

Had drop phone in river phone fix in less than 20 minutes really happy with the serviceread more

Mahmoud and Mohamad they were fast and nice and gave me a good price I recommend this shop I came…read morefor a case and temper glass and they have it and put it on for me thank you I love this store

I came in for a screen repair and was quoted $49 before any work began. I confirmed the price. Work…read morestarted. After waiting an hour and a half, I was told the price had changed to $89. No call during the wait, no warning, no authorization from me. They had installed a higher quality screen -- described as a technician error. I explicitly could not afford this. That is why I agreed to the $49 option in the first place. I did not request an upgrade. I did not authorize a price change. When I declined, I was asked to either wait longer while they reinstalled the original screen or return the next day. I had already waited 90 minutes and had neither the time nor the money for options I never agreed to. The final amount charged was $22. If this was genuinely an accident, the resolution would have been immediate and the original $49 honored without negotiation. Confirm your price in writing before leaving your device here.

Woooaahh, WATCH OUT NOW.!!…read more NOW I Came here to get my iPhone fixed up this guy was very courtious and professional to me..I thanked him as I couldnt do the simple restore on my iPhone 12 Pro. And I told him I have a Samsung S9+ Edge at home that may need a new screen I actually bought one on ebay that I showed him, he said its non original and he will put decent one in for 115$. Ok so I went home and came back about 1-2 weeks later with the phone.. Now watch this..HE is in the back, sends him 10yr old son to help me.. And i told him your dad initially helped me with this, I'm not sure if you will know what to do.. The kid did a good job helping me and I was thinking about giving the phone to swap out the screen but had a necessary question if the present screen can be fixed from the go as it had a small tiny crack in it.. Keep in mind while that was happening a customer walked in and the dad immediately came to assist him completely ignoring my set of questions that his son was struggling with as he didn't help me originally.. Now when I started asking my last question to his son if the screens can just be fixed on my s9 +.. The Dad looked over at me very ANGRILY AND SAID ; " HEY WHAT DO YOU NEED. ?!!??". I Was kind of embarrassed at the tone I was spoken in and in front of his young son wanted to be a bigger person and simply said.. Hey yeah I told your son he wasn't the one originally helping me and that's Fine..I will just go and maybe buy a s22 Ultra as it would be only 100$ more than my repair... I picked up my things and left..sincerely thanked the young kid who was just looking in confusion wondering if he could've helped more.. I feel SAD for the father as he completely acted IGNORANT and set wrong example for his son..yeah I will warn you before you give this guy any business to look at his conduct towards customers. No sincerity or professional mannerism.. I am looking for another Cell phone wireless store for my needs..