I am very disappointed with the way I was treated at this UPS Store and with how the part owner handled the situation from the start. This was my first time using this location. I live just down the street and was actually excited to finally have a nearby place where I could print and laminate regularly and become a consistent customer. Unfortunately, the experience was frustrating from the beginning. The store manager stated she did not receive my emails, even though I had sent them multiple times. After about 20 minutes and after seeing my frustration, she finally allowed me to resend the files in person. However, once she began laminating, she did not show me the prints beforehand or inform me that there were blue lines on the images. She placed the laminated papers into a folder and walked away without letting me review them. When I finally saw the documents and noticed the blue lines, I brought it to her attention. She responded that I had already been charged and refused to refund the lamination, stating that she had already used the materials. I attempted to meet in the middle by offering to pay for two replacement prints, since the issue was only in the middle of the page and I was willing to work with it. Even then, she refused to refund any portion of the lamination and insisted on charging me, ultimately only reducing the cost to $1.44 instead of offering a reasonable partial refund or solution. I ended up wasting over an hour for four pieces of paper to be printed and laminated, with poor communication and no accountability for the quality of the work. This experience was extremely disappointing, especially given how close I live and how willing I was to become a regular customer. I would not recommend this location. Save your time and go to FedEx instead. read more

Today I was greeted helped by Becky I had no clue how to use the amazon kiosk and Becky was extremely courteous and helpful (even though she was headed to break) she was very patient and helped me submit my amazon return. Thank you so much you're customer service is greatly appreciated :-) read more

Yes, I'm always at this place as you can see from my picture lol they make it easy for everyone. We just scan a barcode drop off your package and you're on your way. I love how mostly everything is cashless now and if you have to pay a simple tap on your phone and you're out and on your way. . read more

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The people at this store are VERY RUDE. For BECKY to be a manager she was very unprofessional and not trying to help. I had a package delivered to this store with UPS saying delivered and ready for pick-up. We'll guess what the package is missing with it saying it has been picked up by CYRUS a UPS worker. The ghetto employees will steal your packages at this store. BE AWARE AND I DIDN'T WANT TO GIVE THEM A 1 STAR This response they added was bullshit and lies, this is not what BECKY stated in our phone call. THIEVES work here and I'm sure one of the thieves did this response. Just accept the fact I called ya'll out on your bullshit. Between them and the UPS driver someone stole the package read more

The UPS Store - Truth - Shipping Centers Near Me - Compton, California

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This is the go to ups store for me, always short or no lines in and out quick. Today I got exceptional service from Mayra she was informative, friendly and made my transaction seamless. read more

The Assistant Manager and Manager should probably receive some training in customer service. Returned a sweater here , in which no box or label was needed . However , the assistant manager told me I needed to purchase a shipping bag , although I clearly showed her my instructions stated no packaging needed . I speak with the manager and she just reiterates the same thing , but adds that the size of the bags they offer for free are small . I simply stuffed the sweater in the bag and went on about my day. The Assistant manager could've offered the free bag, or showed it to me ..... obviously, I didn't want to spend the extra money . If you're going to work in customer service , provide customer service then. read more

Deeyann very helpful and will get you in and out and with your reciept. She is kind and works the line down if its one. Keep up the great work! read more

All the girls is the is location are so nice and helpful! Great service! You can also do self service if the line is too long which is great!! read more

Amazing customer service for the area. Hands down I had the best experience with my Notary paperwork. Quick easy. Long line but the management there is very hands-on and they value customer service. I've had the pleasure to work with Becky. Hands down the best . She knew so many people coming in by their name and they seem to know her like family. Would recommend. Thanks Becky. read more

Becky was very helpful and professional. Made my shipping process an easy transition. Love coming to this store

Stopped by yesterday and the young ladies working were super friendly and attentive! Not just with me but with every customer that walked him, they were going above and beyond to assist the customers with a smile. I went in for notary service and was in and out in less than 20mins and the price was great. Keep up the great work ladies! read more

I use to like to come to this store. The last 3 visit have been horrible. Lack of communication and professionalism. The girls there are rude and scam you for the most outrageous things. One time they taped my box ( that was already taped) and then charged me for taping it! Then I drop off am Amazon rerun they said I needed a box when the label clearly said no box needed. They all need to be retained. Most importantly they should be audit. They are definitely charging unnecessary fees to people read more

Thankfully this relatively new UPS Store in Compton offers great friendly service. All staff members, regardless how busy they are, will ALWAYS greet you upon your entrance to the clean and organized store. Devynn has been working at this location for quite a while and extremely knowledgeable with all aspects of shipping, packaging and Amazon returns. During the past few decades, customer service is at an all time low. I am grateful that my neighborhood store has exceeded my expectations for quality service! There's also plenty of free parking which makes this UPS Compton location my prime store! read more

Becky was very helpful today and all the time, she's the best! Definitely my go to USP location! ((:

Mayra Dominguez handled a rush hour at 3pm like a boss. She was efficient and professional. She helped multiple people and tasks (fax, phone calls, customers) at once. I came in for a notary service. It was easy and inexpensive read more

I called on December 2 2025 and spoke to Becky or Diana just to ask if they offer fax services and they were so nice to me and gave me excitement to see me come in to get assistance when I arrived. Devynn was so helpful to help me try to push through a fax and I had so many issues with the fax saying busy and she attempted two or three times to send it and also gave me a courtesy call to confirm that my paper did not go through and that i should come back when possible. so the next day I came back in and Becky and Diana were so patient with me to do the same process and finally it went through their time and patience with me was very valued to me as They were so polite and they joked with me as well making my day of going into work even better to start my day, thank you ladies for the excellent service you provided to me at a time of me being frustrated with the company that I needed to send my information to through fax To. read more

Visited this store twice, they weren't able to help me. Terrible customer service , long lines.

Great service! Becky was really helpful and patient, she assisted me to get my signatures notarized for my documents. Everything was really nice and organized. She did Lots of work and writing shipping for my documents and got it done.Thanks becky recommended highly! read more

Went in to get some things done i must say ill be returning Elda was amazing from start to finish she was very helpful even with my thousand and 1 questions! I will definitely be returning! Tha k you Eldaa we definitely need more ppl like her! read more

Thank you Mayra for helping me with my returns today. I totally recommend this store.

Great location, last week I came in for some Amazon returns, Diana was kind and patient and helped me fix my Qr when I had chosen the wrong location. Will be coming back for the shredding deal! Thank you Diana read more

I always come to this store and lately the service has been getting worse and worse. Everytime I come there's a new few for something that wasn't a fee prior they literally try to nickel and dime you now. Had to wait outside for over 30 mins when they had a sign that said 15. The manager Becky was very sarcastic today. Normally they complete your package In front of you and this time she did not want to and because I wanted to make sure my labels they had just charged me $3 went in my pkg they got mad. Long story short I waited for them to pack my package and first thing she does is start taping it up without putting my labels inside. They she sarcastically ask me do I want to take a picture. They ain't gotta worry about me again it's just messed up we can't have anything in Compton and expect good customer service. UPS Lakewood store would never. The only reason they have 4 stars is because on their good days they beg you to give the clerk a review. read more

Once inside the establishment my allergies started to go crazy. I kept sneezing because of the dust and whatever cheap fabuloso cleaning fragrance in the air. This location is kind of busy. And the prices of some of the items were ridiculous, but I guess you do have to pay for convince. Tape $6.00 and 90 cents a pound to shred some documents. That's why I'm a proud owner of a bbq pit, because not only can these things cook they burn paper too lol. I originally came for a notary but unfortunately he leaves at 2pm daily, and should have made an appointment. With this being said I contacted the Ups store in carson location is right off avalon and their notary services are stopped at 6:30 no appointment needed. So I'm currently at the Carson location, just walked in and I'm being served with no issues and no allergies. Love this store. . read more

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Devynn is so amazing!! Excellent customer service and a great smile!! I love this ups store

The store manager is amazing and goes above and beyond. Love this location she definitely is the store, the life of the location. Amazing team that she has as well read more

My nightmare started October 13th. I was on my way to the airport for a 10 day vacation and I realized that I left my phone. I almost went back home to get it, but then I was concerned about missing flight. Then my daughter say, "I'll overnight it to you." When she got to the store she said it would be 135.00 for them to overnight it to me, and 14.00 for me to receive it on Monday. I made the choice to wait until Monday. On Saturday October 14th, I used the Find my Phone App to track the location of my phone and it show that it was at the UPS Store Saturday and Sunday! So how could it get to me by Monday? They didn't send it out until Monday October 16th! To top it off someone in the office put a "return to store request" without talking to me at my daughter. My phone arrive in Minneapolis by Wednesday October 18th but it was not delivered due to the "return to store request". I arrive home on October 23rd and my phone arrive October 25th. I WILL NEVER USE UPS AGAIN. i AM WRITING LETTERS TO ALL THE MANAGEMENT read more

It reeks. Your eyes will water it smells so strong of air freshener The staff needs to put phone calls on hold if three people are in line. Negative wifi. read more

Andrea is the name of the Associate that time. She's just on the phone and not helping the other one. All i need is just to drop off the package and their drop off machine is out of order that time. This UPS needs to hire more productive associates and not just persons acting that they're doing something, so they don't need to work. read more

Becky is the best!! She took care of me with such professionalism and she was so pleasant. I went in to have blueprints and plans shrunk and scanned to a USB stick. She also prepared a package that I was to send to my granddaughter. I simply handed her all of the materials and she did the rest. I left there a happy customer. For all of your copy, scanning, packaging and mailing needs, this place has it all. read more

Great store and customer service. Easy parking no hassle walked right in a few days ago and I was immediately help by Rosa she was very helpful and friendly she asked what I need it and right away helped me out with my return boxed it up quick and off it went she made sure I was satisfied with the service most definitely will be coming back best customer service I've had in a while. Thank you Rosa. read more

I came in to ship 10 envelopes of documents and needed a separate receipt for each one. Andrea was patient and efficient, even suggested I write the name of the recipient on each receipt so I knew which one went where. She was so helpful! read more

The service was fast and professional. The young lady working alone, quickly and professionally handled the customers.

Quick and friendly .... You can take passport pictures, make copies that has everything.

This place said they have a no return policy on all of their items even if they are unused and purchased only hours ago. Beware when you deal with this store. They are all individually owned which I didn't realize and they all have their own policies. Stay away from UPS in Compton. read more

Customer service deserves four stars. Every time I have gone there. The customer service representatives are very helpful and they're very nice and have a good attitude. The reason I'm giving it at three stars is only because the parking is not great and because it is a little bit pricey, but it's convenient and it's worth it. read more

9:05 on a Monday and it's closed. Sign says open at 9 am. So unprofessional. No cars in the lot, no employees in sight.

Amazing people, amazing service. Becky is the best always along with all the other ladies. I purposely come here knowing I have another ups store near me. Love you guys and your store always smells good, and is clean and you guys always make me and my family feel welcome. read more

I've been coming to this UPS location since they opened. And I must say that the young ladies that are there now exhibit great customer service that the past employees. If I'm taking a little longer to find my Amazon return information on my phone, they wait patiently and even would offer to help by looking up the info on my phone themselves. Becky, Devynn and Andrea are so helpful and friendly. Keep up the good work! read more

Easy parking no hassle. Walked right in and it was a quiet one. The associate was very helpful and friendly. I didn't catch her name. She friendly and all smiles. Took my package boxed it up quick and off it went. It's a new location check it out. Give them some love read more

Last week I needed to send some ttime sensitive items urgently. I went to the store when they were closed. The lady representative opened the door, helped me with my package and made sure that it will be receive to the destination on time. I really appreciate the professionalism, kindness and support. Their level of customer service and dedication is amazing and it should be role modeled by many other businesses . Thank you read more