This review is for the best Barista out there, Jan. She makes my drinks perfect every time. Thank you for your professionalism and courtesy. You are the best!! Quite important to get your drink right early in the morning, since this my get up & go!!! 10 if possible. read more

I stopped by here once upon a time to have coffee with a friend. It was a short walk from where we were, and we hopped in here to escape the weather. The staff was not too friendly. Still, they processed our order in a timely manner. The drinks were ok, but nothing over the top. The place was not an clean as other starbucks locations. Maybe they had a surge of people just before we came in, but they made no effort to clear out the mess. It was not too busy when we walked in here either. With a mediocre experience, we walked back to where we came from, and carried on our day. I haven't been back here, and I don't see myself coming back in the future. While they served their main purpose of providing caffeine, the environment in this place is so-so. read more

This is my local Starbucks. I purchase frozen Chocolate croissants because I can defrost and eat them at my leisure. The store saves labor since they do not need to heat them. This location has changed their policy and will no longer sell me anymore since they do not want to be short for the following day. I understand that, but even if I ask to purchase just one frozen Chocolate croissant, they say no because they do not want to open the box (which they have to do anyway). So this location values any customer that might shop tomorrow, but see no value in selling to me today. According to Claire, this is the store's policy. Is this true? Does Starbucks have a policy that they will not open a box to sell inventory to a customer? That seems odd since I can drive 2 miles further and the Sherman Oaks location is happy to make this sale. Why does Starbucks require me to drive to a farther location to buy their products? read more

This is not a good Starbucks....small store, horrible parking lot. I ordered via the app, app told me 5-7 minutes. Showed up on the later side of the time and they hadn't even STARTED my order! Frustrating! Won't come back here unless I really have to, which is a bummer because it's so close to my house - would rather hit up the one across the street at Ralph's! Stopped in again on 10/19 - still can't get mobile orders right. Done with this location, won't be back! read more

"Maybe you should work here so you know how it works" Baristas response to me today. This Starbucks location is conveniently located to my work. Only reason why I drive there but wow they have the worst customer service! From their cashiers to the baristas! I have visited them now more than 5 times thinking it would be a different experience but it's always the same! Ugly attitude! Ugly responses and my coffee is never made right! read more

One of my favorite stop, I shop here at Ralph's and it's so convenient my coffee shop just right here. Aw..the glory of Christmas and the holidays, Starbucks is so awesome this time of year, it's so darn festive!! The cups are just so pretty with the colors and decorations. I love it! And this Starbucks has the nicest staff ! I know them so well , they know me too!! read more

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Workers were very nice and friendly! I honestly loved how the workers were super quick! My drink was exactly how i asked for it unlike other starbucks! read more

First time here. Nice little patio. Service was quick. Also Lexi was really friendly and helpful.

The customer service is usually pretty good here. Mike is very good. The other are pleasant. They are always working hard because they are always busy. Things I don't like. This Starbucks is always busy. It seems like there is a line no matter what time of the day! Which means I don't like the parking lot. And I swear there is always cops in there. Always! There is parking on the street and more in the back so I guess that parking isn't too bad. Today I got my usual breakfast sandwich, the spinach feta wrap which I love and is 290 calories. However it wasn't cooked all the way, or I guess I should say it wasn't heated up all the way. The eggs whites were cold. This was a recent problem at another Starbucks so maybe it's their warmer and they don't put it in long enough....I will have to remind them to cook it longer next time. Overall I like this Starbucks I just hate the line. It's in a parking lot next to Panda Express, Chipotle, a yogurt place and a hair supply store just to name a few. The parking lot is not big enough to fit them all. read more

Starbucks - Breakfast Sandwich 230 calories - Coffee & Tea Near Me - Van Nuys, California

Great service. Use this Starbucks every time. Stuff professional and nice very kind .

Every time my mom goes and gets her coffee it is always wrong! It either taste like pure milk or taste like trash! My mom once asked for a bit more like she put a whole lot!I don't really recommend going here unless you want to get disappointed! read more

I usually avoid going to Starbucks. However, whenever I'm in a wild-hurry to get to work and have ABSOLUTELY no time to make my breakfast I will sometimes come to this location. Sadly, there are no quality independent coffee choices near work. Pluses: --close to work --easy parking --friendly staff Negatives: --crowded after 7:30am --overpriced for what you get --it's a Starbucks Thankfully, it's very rare that I even go to a Starbucks. read more

Great location. Small, but right on my way. Gets really busy pretty much the whole day. There is almost always a line except for the evenings. Still can't beat the Starbucks coffee. read more

Amazing service, and not to mention how delicious my coffee was!! If I lived closer I'd come bck to this Starbucks all the time

What. A. Pit. Really. I'd stopped coming here because of the piles of trash, but was running late today. I thought I'd give it another chance. Less trash, good. The outside music was loud (like, really loud), but the inside was far louder, and was mayhem. There were supposed to be ~6 customers inside, but at least twice that were there, waiting for their order. Waiting and waiting. Music was apparently turned up by staff so they could hear their faves over all the annoying customers. Peaky thing customers -- they keep trying to give money in an attempt to try to actually get coffee. Hah. Good luck with that. 90-95 decibels inside -- so loud people had to yell... and staff still got it wrong. Mine was correct the first time, and only took 12 or so minutes, but some people were still there, trying to get what they'd ordered and paid for. Not coming back to this location. Starbucks, you're driving people to other coffeehouses. Peets is uniformly pleasant (great coffee, too). read more

Its a Starbucks. That being said, my multiple experiences there have been good. The morning staff is friendly, smiles on their faces. The line is usually 6+ people long, but it moves with efficiency. Prices are what Starbucks charges. It goes right by me based on the qualities that matter (speed, quality.) This location is not a sit-down-for-45-minutes-and-enjoy-my-coffee-and-wifi-time location. It's more of a walk-in drive thru. read more

Starbucks - Front - Coffee & Tea Near Me - Van Nuys, California

Shout out to the crew at this store, because, despite always being so busy with mobile orders and customers, they maintain a positive, friendly and productive environment and it never takes that long to receive my order. They deserve the same kind of smiles that they give everyone else. Kudos! read more

I frequent this location and while it serves my coffee needs, it's okay. The baristas are nice, but I just always get the sense that they are either overwhelmed or not really interested in talking. read more

Starbucks - Brown paper packages - Coffee & Tea Near Me - Van Nuys, California

Been coming to this location 5 days a week for the last 6 months and its been OK. sometimes you wait sometimes you don't they have different staff every day so the're isn't someone that's in a full rhythm daily in the mornings. would appreciate if I can get my order within 5 minutes. I believe that can only be done if you have have two staff in the front till 9:00 a.m 10:00 a.m. for the rush hour, also that way your staff don't look overwhelmed.that's the difference between 3_4 star then 5. read more

I've been coming here for a while and the staff have been great during the pandemic. But recently things have changed a lot. Yesterday Friday around 6:25 pm I went in there and there were three on the floor. One was helping a difficult customer on the cash register, the manager was putting away stuff, as if getting ready to close and the third person was sweeping the floor. No one was preparing the drinks and placing order online was not available anymore. After waiting in the line for little over five minutes I left. Today I walked in no one greets me as other places do. I wait for my order and she does not announce my name, once she makes my drink (mobile order). I grab my drink and say thank you, and she just ignores me. Today Saturday 5:30 pm. They better get their stuff together, if not I have to take my business elsewhere. Needless to say there are at least two employees, who are always on top of their work. None of them were in tonight. read more

They get really busy sometimes but trust these workers get you in and out fast. Sometimes when I see it's too busy I go to the Starbucks across the street inside of Ralps read more

Starbucks - Medium roast please! - Coffee & Tea Near Me - Van Nuys, California

This Starbucks location is great. I've been coming here for years and they're always pretty efficient. I highly recommend ordering on the app before hand. They have no idea who I am even though I'm there often because of the app but my drink is always ready when I get there. I live super close by too so it's nice sending the order when I walk out the door. read more

I'm writing this update because it has definitely improved. While there are still days when I have to wait a long time for my mobile order, most days I get it within the promised time on the app. Now I just wish it was a bigger store. On days when I do have to wait, there are usually a lot of people waiting and it can be difficult to get your drink and/or get to the counter with the cinnamon, sugar, etc. Also, really friendly staff :) read more

Whenever I'm in an area that relatively foreign to me, I usually find the nearest Starbucks. It's ubiquitous and I know their prices! With that being said, staff here are very nice. Baristas are fast and efficient, made drinks very well! The interior is also nice. It could be a little bigger, because it seemed pretty busy on a late Monday morning. read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

Ordered my drink with Devon and she was pretty rude. I asked why my latte went up in price because I asked for a skinny cinnamon dolce latte and she just shrugged not answering my question. Rude and terrible customer service here. read more

My experience here went just as expected. As far as Starbucks goes, it's exactly what you'd want. The service was quick, the staff was welcoming and friendly, and the drinks come out on point. However the building is rather small and can feel a bit cramped with the line and indoor diners. There is outdoor seating if you'd rather get fresh air. I think the major downfall is that there is no drive thru and parking is a bit of a hassle since it shares with Panda Express and Chipotle. Additional parking can be found in the back, though. You've got to enjoy it for what it is with the limited space it's given, but if you compare it to what other Starbucks have to offer, then you'll notice it's lacking a bit. read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

What's the point of ordering ahead if you are going to stand in a line like this when you get here... pointless read more

Starbucks - Not sure what the point of ordering ahead is if we have to wait in a line like this when you get here. Going on 6 minutes in line now - Coffee & Tea Near Me - Van Nuys, California

no this place is terrible -- I asked for no sweeten , no foam , extra shot, soy milk -- that's it... and what do I get? completely opposite of what I ordered. Crappy service and Crappy Attitude gets my fist and foul mouth. Especially this short dark girl, rolled her eyes..uh girl if you hate your job -- then quit... just cause you had a bad day -- doesn't mean you should spread that dark cloudy mood to someone else. NEVER coming back here again!!!! TERRIBLE!!! TERRIBLE SERVICE! read more

Only Starbucks that closes at 10:30, I really wanted a tea because I'm getting sick and I pulled up 17 min before 10:30 and the doors were locked... I understand if maybe 1-3 min prior, but damn. As I left there was another group walking up and had to leave. It's $$ for Starbucks and $$ until she clocks out.. read more

Starbucks - Coffee & Tea Near Me - Van Nuys, California

My wife, and I decided to make a quick pit stop, to have some coffee, before the start of our day last weekend. As we walked in, I noticed the line wasn't too bad(this was around 8 o'clock in the morning). After waiting for a few minutes, it was our turn to order. My wife had a Café Americano, but I wanted to try something a bit different, in time for the holidays, so I ordered the Crème Brûlée Latte. At first sip, I was greeted with a familiar creamy goodness of whipped cream, and custard. The subtle notes of toasted sugar greeted my palette. It was the perfect match! The flavor wasn't overpowering at all. It was more like a subtle reminder of having one of the world's best dessert, but with coffee! It was a nice touch, and I really enjoyed it! read more

Starbucks - Side view of their counter. - Coffee & Tea Near Me - Van Nuys, California

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Really disappointed when I came here tonight. My friend and I walked in and it took minutes for the barista with the name tag Diego to notice us because he was on his phone, I had to move a basket of cookies to make a noise so he could acknowledge us. Then I asked him if I could use the restroom and because it had already been cleaned he said no and I felt like that was really rude because we had just bought two coffees. Not coming back to this Starbucks ever again. read more

They suck at making drinks. I stopped coming here because they're always getting my drinks wrong. My favorite store is the one in Victory and Coldwater but it's out of my way so I came here to give it another try after 2 months of not coming. Never again. P. S the drinks taste like they've been watered down read more

Needed a late morning pick-me-up, and decided to come to this location for convenience. I ordered a grande hot peppermint white mocha, and the flavor just wasn't happening. There wasn't enough peppermint in the drink, and the mocha was a bit over powering! I've been drinking peppermint white mochas for over a decade, and know what the expectation of perfection is supposed to be, and when a cup of "nah" is given to you! Today, they gave me a cup of "nah" and I have no intentions of going back for another. read more

They are all really nice here. Order is always correct but...worst tasting drinks I've ever had from Starbucks. It's a convenient location but I always end up dumping my drink out. Coffee is always burnt tasting, tea is always bland. read more

The staff here were really patient and kind to us. I spilled my drink and Michelle insisted I stop cleaning it so she could. They made me a new drink and threw in a cake pops for the kids. Great customer service! Thanks Michelle read more

This place is in top form in the mornings. I stop in on the way to work and you don't wait long here. No slouches here! They really rock the mornings here. I like the high energy and the cool cats that come in the mornings. It really kick-starts the day! Thanks guys! read more

This Starbucks staff today is ridiculous. They provided a cup that was cracked a 1/4 of the way down the side. Made a mess everywhere in my car and all over me. I walked in to talk to the barista and tell her, she barely looked up at me. I told her about the situation and she said, " so....you want a new cup?" I agreed bc I was in a hurry even though I was shocked she didn't offer a new one since I'd lost a 1/4 of my drink to the crack. I set my 1/4 empty cup down and, I ran to the bathroom to clean up. I came back and my cup was sitting there still leaking with a new cup sitting next to it. And I said, "oh you want me to do it." Again she didn't look up and walked away while my cup continued to leak on the counter. read more

Now I've been to a lot of Starbucks and done a lot of mobile pick up orders. Never once have i seen such a disorganized and just not well functioning Starbucks. The manager seemed to busy talking it up to make sure that this place actually functions right... like I'm sorry but if I order 15 mins before I arrive at the location and then have to wait there for another 10 mins for them to finish my order way after my pick up time. That's crazy. Not only that but they don't even make the orders right. I got there and half my order was ready... so they made the ice coffee but then by the time I waited for the other drink the one is already melted and watered down.... and I'm not the only one that happened to. Thwre were atleast 7 people all with mobile orders waiting insane times because they don't make each whole order as it comes.... in my opinion the general manager should for sure come and reevaluate the way they are trained in this location. Never had this problem at any other location in the valley. read more

Need caffeine? A good place to get high on caffeine, but not a good place to sit around to do so. It's kinda small compared to other Starbucks, but who cares if you want coffee on the go. read more

Worst parking lot ever !!! Be prepared for arguments with Sherman oaks housewives too busy on their cell phones to notice you waiting for the spot they decided to steal. If it wasn't for the child sitting in the backseat my Persian blood would have pulled a crazy on her. The Starbucks itself is always packed and has the most disgusting bathroom ever. I only go here because it is 2 mins from my house. Make sure to spare 20mins for a coffee read more