It's Fall season and all the delicious hot/cold beverages are out, especially one of my favorites: Cinnamon, spice, apple and more. Walked in yesterday at exactly 4:30pm and got a nice greeting from Tai. He could have smiled a little, but I guess he didn't want to. After ordering my order, it didn't take long for my order to come out. I was waiting for someone to call my name, and no one did. I automatically assumed that was my order by the pick up area. There was another girl by the name of Claudia, who was supposed to hand me my order and just standing and staring at me until I asked her "is this my order?" Without a smile, nodded her head, and I grabbed my order and sat inside. Got up to get a cup of ice and w/out saying anything she slid the ice towards me along with some whipped cream. Too young to have an attitude. I didn't say anything and got my stuff and walked away. Needs an attitude adjustment. I am not going to waste my time nor energy about Claudia in my review. Got 2 of their grab-n-go sandwiches with Mozzarella cheese, basil, and tomato. I also got their large, Iced, Pumpkin decaf- one shot Latte with Oat milk, and 2 Blueberry muffins. Asked Tie to warm one up, and the other one I will take it home with me. It was nice and warm. Food and drink was DELICIOUS. Place along with 2 gender neutral restrooms were SPOTLESS clean, nicely decorated with pictures and their usual stuff. Such as mugs, gift cards, coffee etc..it was a nice size Starbucks with comfortable seating/setting. A lot of people were working inside and outside. This would have been a 5 star, if Claudia was a bit nicer!! Parking in the back, validated for 45 minutes or so. Street/metered parking available as well. read more

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I am a frequent patron of Starbucks. The Starbucks inside Ralph's in Sherman Oaks has my fav barista, Shayne. He always greets customers with a smile. He has a great sense of humor and a great personality. He knows how to make my fav drink and gets it right every time. I can't say this about other locations or other baristas. read more

I am here, sitting at the Hairdresser, enjoying my favorite Starbucks unsweetened passion iced tea read more

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This is one of the better Starbucks locations I've visited! It has a wonderful outdoor seating area with plenty of shade and nice tables. Even though it's off a busy boulevard, the atmosphere outside feels surprisingly calm with plenty to look at. The staff were very friendly, and the interior was spotless. I enjoyed a Strawberry Açaí Lemonade Refresher and was even able to get a free Green Iced Tea refill afterward! They also kindly filled my personal cup with fresh ice water. It's a busy, bustling spot with a great selection of paninis, pastries, and retail coffee. Definitely a comfortable place to hang out~ read more

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Store was clean staff were friendly and my order was correct and completed quickly. I would go there again.

Here comes the Keep It Real Guy so lets get after it! When Dilbert the previous Manager I would have went with 5 stars. I prefer the Encino location better next to CVS. with a large patio. This location with some employees lacks warmth, they make the coffee, serve it, but some you need to take their pulse to make sure their is a hear beat! Now some are excellent some of the male employees professional, warm and great customer service! I can see some very poor reviews I cant comment, but this is my review. I have been to many Starbucks at various locations, From all over La County to Orange County. This location not one of my favorite ones! Keeping It Real! read more

We were helping our son move and we visited the Starbucks on the corner of Ventura Boulevard and Allot In Sherman Oaks...13535 Ventura Blvd. It's a great location with super nice outdoor seating. We walked their every morning for a week and the Barista Jenni was so kind, friendly and just patient. She smiled and was super outgoing!!!! She took our order 5 days in a row and was the sweetest. Excellent customer service. Shout out to her and the store manager Ben!!! I called to compliment her to the Ben and he remembered me from our conversation about helping our son move. Amazing.What a great listener and attention to detail. I love Starbucks and have been a loyal customer for decades. So thankful for pleasant and engaging employees. Thank you Jenni. read more

I came to Starbucks and spoke to Gerson about an order that I had was incorrect, without any hesitation, he was more than happy to replace my order, this is Customer service at its first. Not only him, but when I walked in whole team worked together as one, fast and efficient ! And the area was cleaned! Thank you all once again! read more

There was an actual black hair in my cake pop. Not like on top, it was fully in the cake pop that I had to pull it out. I've been going to this Starbucks for over 10 years and I've never dealt with this. Part of the cake was also coming out, you can see in the pictures. I'm so grossed out, Starbucks please make sure the food is being made in proper clean environments because I'm worried about how many hairs have been in my food now that I just haven't seen. read more

Starbucks - Birthday Cake Pop - Coffee & Tea Near Me - Sherman Oaks, California

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I've never felt so disrespected at a Starbucks before. I stopped by the Sherman Oaks location before my hair appointment next door, as I always do, intending to grab a coffee. When I arrived, I urgently needed to use the restroom after driving in from Redondo Beach. I went in, saw that a code was required, and politely asked the barista (Claudia) for it. Instead of simply giving me the code, she looked me up and down and demanded to know if I was going to buy something. I told her yes, I was. But rather than taking my word for it, she refused to give me the code until I placed an order first. I was shocked. Starbucks is supposed to be a welcoming place, yet I was treated with suspicion and condescension for no reason. I ended up ordering on my phone right in front of her just to prove I was a paying customer before she would let me use the restroom. The whole experience was humiliating and unnecessary. I don't know if she just wanted to power-trip or was having a bad day, but it was unacceptable. Starbucks, do better with your customer service--this was ridiculous. read more

Starbucks - Claudia really out here checking receipts like she's running a high-security clearance restroom. The No pay No pee bathroom bouncer - Coffee & Tea Near Me - Sherman Oaks, California

This was my first visit to the Starbucks. They seem to be out of every pastry that I asked for even though they were in the case the manager just kept telling the employee no no no and then finally the employee asked me if I want one in the case, yes please . So I get my coffee. I get a caramel macchiato on ice and I'm driving so I wanted it mixed up. So I asked I think it was a manager if he could mix it up for me and he said OK but just so you know next time this is how the caramel macchiato is prepared.. scolded me a coffee is made. It should be made however I request it to be made. What a jerk I will never visit this one again. It just seems like he did not want me there. Dare tell me how the coffee should be prepared next time very disappointed. read more

i want to thank everyone there for always helping me. the staff is always so very helpful. even when they are busy. they always take care of me. jackie and niva always help me. I don't know everyone's name. Thank you all very much. I really appreciate all you do for me. See you all soon Cindy read more

''Tis the season to update this starbies review! Its Thanksgiving week and the perfect time to spend a little extra time reflecting on all that you're grateful for. We all know I don't love this coffee chain but I've been spending money and consuming them like I do ;) I've been on a serious kick with their speciality drinks. I love their seasonal cold brews with cream, although I've perfected an at home version - I still love coming over for theirs too. I love the blonde espresso drinks as well. I visit this location several times a week for my afternoon coffee. The staff are really what make this location 5 star! I'd give the coffee drinks 4 stars but the crew here are generally very solid. They are all really nice, helpful, friendly and welcoming. I really love this location and they've come through for me on some really important (marathon) mornings over the course of all the years I've lived around the corner, due to their bright and early hours. If you're going to give this corporate giant business, this location is great! I like to frequent smaller businesses and toss them in, so I feel like I'm supporting both! Very grateful for them! read more

An employee was very rude today. Some man who was short, with glasses and brown hair. The sassiest employee I've ever encountered, wouldn't give me a water with my order or the bathroom code. Then proceeded to mock me. Lost my business right away, will not be returning. read more

An absolute clown show. You ask for a number to customer service to deal with a glitch on the app, and the "store manager" literally pulls out his phone and voice prompts google for the instructions. To look someone in the eye while you google a phone number doesn't sent the message to customers you think it does. It tells the world you're useless and can be replaced by google. Luckily I have to walk by no less than 5 other coffee shops to get to this dump so there's no shortage of options. The app and ease of ordering was the only thing keeping folks latched on. Thank you for making it easy to let go. read more

Placed an order for coffee travelers with Nadia, she said I didn't need to put down a card and I would be able to pick up without a problem and pay at the time of pick up. Called day of Jan. 8 at 6am for pick at 8am and the woman on the phone said there was no order and that I would have to pay on the app and could not offer any form of a physical receipt. Customer service at this location was uninformed and unhelpful. read more

I don't understand why it took five minutes to take a blueberry muffin, place it in a bag, and hand it to me. If they were super busy, I would understand, but they were not. read more

Don't ever order Starbucks from here especially for Uber eats. 2 hours to mix some chai mix and 2% milk and put it into a cup and a cake pop is beyond ridiculous. And it's always like that here. Thanks for making me late this morning. I could have walked here and back and watched a movie for the time it too me to get my tea. Not only will they take two hours to fulfill your order they mess it up!!! I waited two hours for them to send me the wrong drink. I even paid for add ons that I didn't receive! And on top of that it's so watered down I can't even drink it. If you're gonna take two hours for someone's drinks don't mess them up!! read more

Love this Starbucks. Centrally located. Beaucoup parking. Friendly service. And the kicker: ample seating indoors and out. The patio is ENORMOUS. With plenty of sun and shade. It was a beautiful day today and I enjoyed it at leisure at this location of Starbucks. Many others did, too. read more

Starbucks - venti green tea unsweetened - Coffee & Tea Near Me - Sherman Oaks, California

Not a person like to complain but it is not one time they are messed up my order and missing my drink or sandwiches. If you were a loyal customer they should treat you well! read more

Great location! A bit bigger than the average Starbucks with indoor seating, as well as an outdoor patio which is always full of patrons. Better yet is a parking lot in back! Just be sure to get your validation as to not be charged. Street parking IS available, but limited due to the hustle and bustle of Ventura Boulevard. Other than that, great service and selection. The wait is the standard and no complaints there. If you need your fix, consider this location an option! read more

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There are several things that make this Starbucks better than some other locations, they are as follows: The first thing is that this location has ample seating. There's not A TON of seating inside, but there is more than at your "average" Starbucks. And there's more than enough seating outdoors on the patio. So, bring a sweatshirt in the cooler months and enjoy sitting outside. All of the patio seating is covered with umbrellas so you should have some shade. The next thing that makes this location stand out is that there is a parking lot off of Allot, and Ventura that you can park in. Parking is free for 90 minutes (I think) with validation. Now, it is a shared lot, so you will have to contend with Subway, Blazing Saddles, and The Shipping Store parking, but you should usually be able to find a spot. And if for some reason you can't, you should be able to find a spot on the street within less than a block. There's nothing more frustrating than agreeing to meet someone for coffee, and then having to circle the block twelve times trying to find parking. Shouldn't be a problem here. There's a lot of space inside. This shop just has MORE SPACE than other Starbucks locations. So if you're waiting in line you're not going to be standing right next to someone trying to have a conversation. And there's actually enough space for the line itself. If I go to Starbucks in Sherman Oaks/Studio City, I prefer to go to this location. read more

Just very bad coffee and no atmosphere. Much preferred the local coffee shop ' Coffee Roaster' a few shops down !

Focaccia tomato mozzarella had more bread than actual cheese and tomato. R u kidding me read more

Starbucks - a person holding a sandwich in their hand - Coffee & Tea Near Me - Sherman Oaks, California

Extremely disappointed with JESSI, the store manager. Starbucks has dug their own grave with taking on massive amounts of mobile orders and neglecting in person customers. After they forgot my order for more than 20 minutes and only gave me my bakery item, Jessi ignored me when I asked about the rest of my order. When he finally told me he would finish the order he told me I would have to wait because there are too many orders - even though I had ordered 30 minutes prior at this point. He continued working on mobile orders and only until I told him what he was doing wasn't right did he start making my coffee. JESSI is extremely unprofessional and is extremely incompetent to be working and managing a retail business like Starbucks. Starbucks really needs to overhaul management and organization across all stores but they really need to start with replacing Jessi at the NoHo location! read more

There are many Starbucks out there. This is 1 of the good ones. Very chill, relaxed vibe. The outside patio is nice, with around 8-10 tables that have umbrellas. 2 hour street parking in the residential areas, otherwise meters on Ventura. There is a open parking lot behind Starbucks to the north. I've seen the gate open most of the time I've been there. But I honestly don't know who manages that parking lot, or if the gate ever comes down and then you have to pay? It's a risk, but I definitely need to do more research. Standby for update in the future. read more

The blueberry scone was awful! The baker must have been asleep on the job. Grainy and floury in taste. Poor food choice. Not sweet and delightful as it used to be. read more

I don't often get coffee from Starbucks, but I decided to indulge myself on Friday. I had last consumed a meal out on Sunday with no problems. I ordered a latte using the Starbucks app and was appalled to find they had added a big "tip" button. I chose not to tip; it was a simple order and s simple pick up. I picked up the latte and walked home to have it with lunch. About 15 minutes after taking my first sip, I started vomiting, for several hours. I ended up in the hospital Sunday night, and exhibited e coli symptoms mid-Monday morning, so I had e coli and septicemia. These are the facts. Draw your own conclusions. No one else in my home has been ill. read more

Nitro cold brew is sold out everyday on the app. When I come in to buy it in person...you have it. I let staff know. Still can't order ahead. read more

Starbucks - Will this ever get fixed? I can never order ahead of time. - Coffee & Tea Near Me - Sherman Oaks, California

Man, these guys know their stuff! I'm a big Starbucks fan. Gold level all the way. I've been to several locations that are always a hit and miss. This was my first visit here and I was definitely not disappointed. Con's: parking parking parking! Anytime you visit a store or restaurant on Ventura Blvd parking is always an issue. I wish they would build some public parking lots or structures to make it easier on people. Be careful where you park. Always read the signs. Those parking enforcers get off on people parking on the residential permit only streets. Your $6 Starbucks drink will turn into a $40 parking ticket. Pro's: staff is friendly. Drinks are made perfectly! Lots of seating and plugs. Store is very clean. They offer a wide selection of edible foods and Starbucks gear. read more

Starbucks - Vent I iced caramel macchiato, vent mango black tea lemonade and watermelon taffy. Yum! - Coffee & Tea Near Me - Sherman Oaks, California

I ordered a mocha on the mobile order app and they gave me a cup of warm sugary milk. read more

Starbucks - a person holding a cup of coffee - Coffee & Tea Near Me - Sherman Oaks, California

Hello all, I have passed this Starbucks multiple times and I always see it very calm. I finally stopped in and was very happy. I had done a mobile order for an iced English latte but the barista told me that they ran out. They gladly gave me an alternative and I got a bigger size. The place is overall very clean and quiet. Unlike other Starbucks locations on Ventura this is one is very good to go to if you want a quiet place to work and they have ample space inside and outside. I'll come back again to this location to order and work. read more

Starbucks - Coffee & Tea Near Me - Sherman Oaks, California

Food prepared as customized to my satisfaction. Both indoor and outdoor seating. Barista was awesome. I had to look for parking as I am not familiar with the area. read more

Starbucks discriminates. This location is huge on that. I had a situation there and the manager didn't do anything to fix it. She is an example of poor leadership. The District Manager is no different either. If you go to this Starbucks just be very careful, they discriminate paying customers over their employees when the customer has done nothing wrong. I would suggest that the manager of this store be demoted as she has no management skills. She goes pass her boundaries and "speaks" to paying customers on situations that have nothing to do with her. As someone who use to work in retail and as someone who has experience in management, I would fire her instantly for her inappropriate actions. read more

Great place to have coffee and meet with friends. I like coming here to pickup my morning coffee and meeting with friends or business meetings. The location is great but the parking sucks. The staff is very friendly and the ambiance is nice. read more

Most Starbucks are very much the same but this location really is quite the exception. The line moves quickly and the coffee comes out quickly. The real standout, however, is the employees! Jenni and Gian immediately put a smile on your face and even remember my name and my order which makes me feel welcome and also keeps me coming back. Juan is super sweet and has definitely cheered me up on a few occasions. Excellent service all around. A great, cozy place to study. This shop is always clean and well stocked. read more

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Haven't been to this location in a while but all I gotta say is location is great vibe is great and a major shout out to Ara the barista/cashier. Thank you chief. read more

Totally awesome location. Great service and well stocked for a quaint cafe. Not the busy feel some other locations can have. read more

Starbucks - Starbucks most loved barista!!! - Coffee & Tea Near Me - Sherman Oaks, California

THE. WORST. STORE. IN. THE. VALLEY!! Absolute rubbish staff, except Adam and Ara. Zero consistency on drinks. They all making it however they feel like. They let espresso slow drip over ice, melting it and watering down the drink. Customer service is horrendous. Go to Van Nuys/Hortense or Riverside/Fult. Much better service, consistency in drinks and staff that acts like they care. Trash management at Allot/Ventura read more

I like this Starbucks a lot. They are located right off Ventura blvd and they have outside seating like most Starbucks. They have a good amount of seating inside as well. I go here a lot because they are right next store to my spinning place Blazing Saddles. The parking on the street is not so great but the cool thing is they have a free parking lot out back behind the alley so parking isn't a problem. The staff inside are always pleasant and nice and never once have I had a problem here. They always have my green juices in stock and breakfast spinach wraps. The lines can get long sometimes but I feel like they move fast and I'm never waiting too long. I will happily keep coming back here! read more

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