Since my review, I have a change of heart as I found out that the customer has a seeing eye dog. The service is excellent. Gets my name correct unlike other coffee places. The ambiance is just like any of their locations. I love that their plugs work and is not lose like the closest to my house which is not the case. Much prefer this location. read more

A good location close to most shops of Union landing. Spacious seating, courteous staff. Food selection is same as any other store, but is pretty stocked up. read more

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Yelp Review: 1 Star Headline: Inexcusable management failure -- avoid this location! I would give this place zero stars if I could. I'm a loyal Starbucks Rewards member and I visit locations all over, but the Union Landing store is a complete disaster. How does a massive, high-traffic location in a major shopping center run out of NAPKINS? While I was there, I heard the staff tell at least 10 different customers they were out. In the same breath, they were "out" of several other items, including their ginger drinks. As a retail business professional with decades of experience, this is beyond pathetic. ‍ This store is literally neighbors with a Walmart and plenty of other shops. If you run out of a basic necessity like napkins, a competent manager sends an employee across the parking lot to buy a few packs to get through the day. You don't just shrug your shoulders and tell every paying customer "no" for hours on end. ‍ It is lazy, unprofessional, and a total embarrassment to the Starbucks brand. This is a huge location in a prime spot, but it's being run like a sinking ship. Save your money and go somewhere that actually understands basic customer service and store operations. read more

Starbucks - Pistachio Latte with Pistachio Cold Protein Foam - Coffee & Tea Near Me - Union City, California

Ordered a Gr Hot Toasted Coconut Latte and got a lukewarm coffee instead. It honestly tasted like it had been sitting there for a while. Not sure if it was a messed up order someone didn't want, but that's exactly how it felt. I don't drink warm coffee -- it just tastes old and leftover. Pretty disappointing. read more

Starbucks - Coffee & Tea Near Me - Union City, California

Was in the neighborhood last week, my son had a dance session with friends, and I needed a pick me up. Located near Union Landing, good spot for coffee! Inside there is multiple tables on each side, the ordering and barista spot is actually pretty big for a Starbucks, they have their display of what's available at the moment- my coffee came out quick even though there was a lot of people inside. Make sure to keep using your Starbucks app for free food or drinks! Great parking area, close to lots of shops, my coffee was so good- I will be back! read more

Came here on a Saturday to pick up my online order and they were really fast as it was ready in under 10 minutes! I got a pumpkin spice latte and they made sure to add extra whip cream and pumpkin topping. The drink tasted great as well! read more

Starbucks - Iced Pumpkin Spice Latte - Coffee & Tea Near Me - Union City, California

The best team ever in Starbucks, everyone over there treats me like a family member. I appreciate their efforts and their good quality service. read more

I was in the neighborhood and wanted something hot to drink. When I walked up to the cashier station, there were literally 5 employees behind the counter but no one acknowledged my existence. Even though I was standing in front of them, they were all busy chatting with another customer. After a few minutes, another employee that was standing on the side of the counter, came up to help me. I proceeded to order a drink, paid and stood to the side to wait for my order. In conclusion, the drinks are good but customer service is lacking. read more

Haven't been 2 this Starbucks since I worked @ Babies R Us 20 yrs ago, and it's still a fantastic spot 2 go 2!!! Nice & clean, workers were happy & seemed 2 b having fun while working hard!!! And my drink was sooo delish!!! Perfect little pick me up b4 my 2-hr drive home!!! Stop on by & grab 1!!! read more

Starbucks - Iced Hazelnut Oatmilk Shaken Espresso w/ caramel drizzle & a green iced tea!!! Yum!!! - Coffee & Tea Near Me - Union City, California

Spacious clean place. The staff is friendly and fast Food is hot and yummy. This is going to by my regular place. Lots of parking. Great for a quick pick up. read more

Starbucks - Spacious area with a few tables. - Coffee & Tea Near Me - Union City, California

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It's really a hit or miss on drinks, I order the same thing every time and this is the only location where it ends up tasting strange a lot of the time. Sometimes the coldfoam is just milk, or the coffee is unusually bitter and doesn't taste very strong. The workers are really nice and remake the drink for me when I ask, and when they do it tastes fine, but for a $7 coffee I'd rather not have to have it remade. read more

I asked to use my personal cup and requested a quick rinse. The cashier declined to touch or rinse it. Other Starbucks locations have rinsed my cup in the past, so this experience was unexpected. If store policy does not allow staff to rinse customer cups, there should be a sink available for customers to rinse their own. A simple rinse would resolve the issue. Disappointed with this experience. read more

Good drinks good service helpfull employees, they never said nothing rude they're nice; I would recommend this business and it needs a 10/10 review. read more

Starbucks - I like the lobby but the male employee proceed to say I harassed his people. - Coffee & Tea Near Me - Union City, California

The employees this place is rude. When I requested to have my drink remade, the staff appeared unhappy with the request and did not offer an apology for the initial error. I have never had an experience like this before. read more

Just spent an extra $1.8 on my matcha (because I like it a little greener and with lavender) to watch the barista (on a slow Thursday afternoon) do half my scoops normal, and the second half with the scoop upside down... as if trying to "act" on camera or something. Like tf? Won't be back to this location again, ever. read more

This is our go to Starbucks on Friday nights and the staff is very friendly. They're very kind to give us a pup cup for our fur baby we request one. With some plugs, WiFi. The baristas that are always helpful and kind are Bree, Angie , Jon and Mike. Place is clean, plenty of seating available except maybe on some Fridays and some weekends. Century 25 movie theater is close by. Plenty of parking. read more

Honestly not even sure if Starbucks needs a review. Good and great coffee when you need it.

Arrived to study. 9:20Pm Worker guy seen there was no more seats inside I asked to bring a table down outside and that Id put things back. "Patios closed" I thought starbucks was for the people smh. read more

Starbucks on wipple road union city ca. Inside target on of the worst starbucks. When you order Hot coffee they will give you one hour old sitting and cold. I dont like to go in this starbucks. I dont know who is the manager. Pretty soon it will be close just like cross the street starbucks. One of the worst starbucks ever seen. Bettet close. read more

The service is horrible they messed up on my order. I asked for grande latte and than they gave me a tall than the manager made me pay 50 cents more the mistake they made. No sorry, it was horrible service. I don't think the service manager knows what customer service is... the point. He should let work there if he is giving rude service for customers its obvious he doesn't want to work there read more

Lady took so long to make drink and made them inefficiently, then gave me as much drink as in a grande when I bought a vente, didn't say anything because I was already in a rush. Usually very good service but this one lady is very bad at her job, quality control needs improvement. Her portions of the drink are also very off, too much milk barely taste like pumpkin. Other workers were working hard atmosphere overall was decent. read more

Gabby the girl at the register needs to be sent back to customer service school. She had the nerve to tell me that she doesn't need my attitude I did Possibly exhibit some physical dismay/body language of disappointment. but never did I say anything to her and she had the nerve and audacity to tell me she's not going to deal with my attitude. Management seriously needs to look into this young woman's behavior. Today is February 29, 2024, 10:45 AM. if you have an issue with the customer you professionally state, sir/ma'am I understand your frustration with the situation but these are our policies. You don't tell the customer I don't need to put up with your attitude. I mean I really cannot make this up. read more

I love my latte. It's always made to perfection. They always get my order correct. This location is nice & clean.

The staff was nice but they were busy for a Wednesday night and it seemed like they were overwhelmed. Ended up waiting 20-30 minutes after my mobile order was estimated to be finished. Next time I'll just order in line. Drinks were made correctly and taste great just wish it didn't take as long to get my order as the people that came in the store got their drinks and left long before I got mine. read more

Iv been seeing the craze with oat milk and had to try it out. I got a Carmel macchiato with oat milk and salted caramel cold foam. Whoever made my drink is seriously talented because iv tried so many drinks from Starbucks and this by far is the best one iv ever had. I know I may be late to the oat milk party but it was perfect ! Thank you so much to barista and hard working drive thru workers. read more

Starbucks - Coffee & Tea Near Me - Union City, California

Order mango dragonfruit often. Very inconsistent. Very little fruit one time tons next time. Motzar

This location has really gone downhill the past couple of years. This used to be my go to Starbucks after I drop off the kids to school. My recent visit will absolutely be the last time I go to this location. There were so many people behind the bar. Yeah it took 30 minutes to make my drink. They just kept talking. Got my order wrong and unlike other Starbucks where they fix it, they made me go back in line to pay the difference because they messed up. This has been the worst customer service in a Starbucks I have ever experienced, and I will never go here again it's two minutes to go to the next one. that's where I will go now. This location is by far one of the worst don't go here. Don't waste your time take the two minutes to go to the one off of Hesperian, where they have better service. read more

Good food but pretty unprofessional service by 6pm 7/15 staff, both employee gave weird attitude when requesting fork and sriracha sauce. Maybe they were cranky at the end of the day. Very strange staff. My hometown is in Seattle, most baristas I met there take pride wearing Starbucks uniform, I'm very surprised to encounter crabby strange attitude like I did today with these two. Reading previous reviews for this location kinda explains the culture. read more

Yesterday I felt very frustrated waiting for my drinks. The main problem was the big disorganization. It was three girls. Two were making the orders and one putting the order together for the customers. I guess the main problem was the one girl putting the orders together couldn't do it right. She wasn't reading the orders. She kept having to stop the two girls from making drinks to help her. Part of me wanted to just go behind the counter to do it for her. It was so frustrating to watch. When my order was finally next to make, the barista messed it up and had to start all over. read more

I love the coffee here the store is in a cute little corner shop and the service is always friendly.

I wasn't entirely happy with the service I experienced at this Starbucks. The store was pretty clean and parking was plentiful. After placing my order and paying with the Starbucks app, I found a table, which by the way needed to be wiped, and sat down and waited for my name to be called. There were quite a few people sitting at other tables and a long line of customers was forming at the register. When my name was called, I gathered my order and saw that I was missing an item. After I informed them what I was missing, they confirmed with one another that I did not say it when I placed my order. Wrong, it was the second item that I ordered and it was repeated back to me. My drinks were not up to standard, like they tasted watered down. The other items were good. read more

The staff and service here is okay, staff aren't rude but not really friendly either. I just LOVE that this is one of the very few Starbucks locations open super early in the AM. And they also have peanut butter cookies (one of my favorites). For those who work early and need a pick me up or breakfast, I would recommend this Starbucks! read more

1. I come to this place is to see Gabby's pretty face. 2. They always get my order, right. 3. They are located right in front of my job. I am always satisfied with their service, and the way they make my drinks never have a complain about them stores always clean read more

Today's order: * Iced Coffee Straight up (black and unsweetened) * Got a free refill (due to being a member) this time with less ice Rating breakdown Drinks: Round 1 * Way too much ice (and before you say "it's iced coffee" yes and it should taste like coffee iced rather than iced water with a splash of coffee, Peet's wins this round) Round 2 * I asked for less ice this time and got about 3/4 as much ice as last time and although not as badly as before it still tasted too watery (second round also goes to Peet's) Customer Service: * The baristas are friendly and helpful (shoutout to today's barista Phuong) * Got my drink pretty quickly Interior: * Fairly clean * Spacious with a good amount of seating * A couple of outlets (I count 8 along their bench, 4 on the wall to the left, and 2 to the right of the entrance) Volume: * No music playing from store * Customer volume ranges from decently quiet to average loudness Closing Remarks: * The Iced Coffee tasted like coffee flavored water * The interior and customer service bring this place up to a high 2 (rounded up to 3 b/c Yelp) read more

Starbucks - Iced Coffee Straight up (black and unsweetened) with less ice - Coffee & Tea Near Me - Union City, California

I do not drink coffee, but I still will go to this location if I'm in the mood for a pastry or those packages that have different cheeses, crackers and fruit. They have good snacks. I also frequently go to buy gift cards since I know a lot of people who unlike me like coffee. I went there recently to buy a gift card and I paid cash. After I paid, I was expecting a receipt but she said she couldn't print it because something was not working properly. I left without a receipt but it's a bit uncomfortable buying a gift card cash and not being given any sort of proof of the transaction. I also like to include it with gift card when I gift it in case there are any problems. The ambiance was fine. I will make sure to ask if their receipt printer is working before I purchase a gift card. read more

Ordered a caramel latte and it's 90% froth, 0 caramel, and very little coffee not enough of a single shot. My daughter ordered vanilla bean Frappuccino and it tasted like 100% melted sugar with milk. The orders came out late- have to ask about it twice. There are too many people behind the counter but no one is cleaning the dirty tables. read more

This Starbucks is conveniently located within Union Landing. I stopped by during the weekday and was able to work remotely at this location. They have a good amount of tables and outlets (if you need to plug in your electronics) and the staff here is friendly and attentive. The main thing that stood out to me about this Starbucks location that prompted me to write this review was their customer service to their regular customers. While I am not a regular, it is something to note when the staff knows their customers (some even by name) and are able to ask about their spouses, girlfriends, or children! This says a lot to me about how they really work to create a great homely local coffee shop kind of vibe and how they are definitely succeeding! Pretty sure this place can get super busy during the weekends due its location, but if you're coming during the daytime in the weekdays there is typically a vast amount of parking (at least from my own experience)! So thanks for being a staple to Union City residents day and this everyone now and then's work-from-home kinda gal, Starbucks! read more

Asked for a Venti Iced Coffee (blended) to avoid all the calories and the gentleman at the register refused to make the drink the way I preferred. Said it would alter the flavor because it'd basically become 'ice chips'. I said, "that's ok." He rolled his eyes and said, 'how bout a coffee frapp?' I asked if it was the same thing in which he replied, 'yes'. I plug the venti coffee frapp into my Fitness Pal app and it's 350 calories!!! It's NOT THE SAME THING! I don't appreciate when someone interferes with how I choose to have my coffee fixation. If I prefer Ice Chips then I'll have Ice chips! It's MY PREFERENCE! Other Starbucks have made my drink that way - not sure why this particular dude had to question it. It's too sweet and now I feel sick. read more

This has to be one of the worst ran Starbucks I have ever been to. The girls who work there act like they are in charge because the manager seems to not be able to. Little girls MAKE THE DRINKS RIGHT. Customers PAY YOUR BILLS if you don't care about your job one day you will and realize how terrible you are. Give customers what they order, or fucking leave!! Manager get a hold of your subordinates! I would be shocked if you haven't been reprimanded for the numbers and complaints. Take action on the bitchy girls who hate doing their jobs properly. Sincerely , people who pay your bills. read more

The drink was all right, took 30 minutes for a grande frap. I get it that making certain drinks can be tedious but a barista named audibly complained and it made me feel guilty. Again I get it, but I don't think anyone with social anxiety should order here, you're better off ordering somewhere else :(( read more