This is the original place in Southcenter mall (yes, we OG still call it Southcenter and doesn't care about the new name) I love this place, extremely busy location that they're still really orderly in such a chaotic environment. I love the baristas here, they can't seem to mess up our orders. My go-to place when I'm at the mall for coffee read more

Kinda long waits for drinks at home this Starbucks except for mobile orders which they prioritize first. Customer service could be more upbeat and friendly here. Drinks taste okay. read more

I've been visiting this Starbucks location quite often and genuinely enjoy their service. It's crazy busy but they still come through with well made drinks. It is a small location, one line in-going out and there's always a group of customers blocking the exit. Be considerate if you're waiting for a drink and stand by the napkin station. read more

Starbucks - a hand holding a starbucks coffee bag - Coffee & Tea Near Me - Tukwila, Washington

See all

The location has great parking spaces. They came with my order super quick too. Han did a wonderful job serving me with a friendly demeanor.

Ambience. A Service. A Food. A Price. A (I use STARS!) Not sure if this is the right address, but I'm writing about the small Starbucks inside the Mall... Found in middle of mall and smaller storefront and no seating. I met Elle , the cashier and barista who has been very helpful and friendly accommodating my obnoxious Frappuccino order. Have gone twice now for birthday and Stars Frappuccino! Great friendly service and made my perfect order! I'm a fan of great product and service! read more

Starbucks - Elle, my friendly knowledgeable barista!!! Thanks for taking care of me!!! BJ - Coffee & Tea Near Me - Tukwila, Washington

See all

Great service and tasty drink! Ordered a Venti Mango Dragonfruit Lemonade and used the Starbucks App to pay for it. Received the drink in a timely manner. Good location at the mall since the main Starbucks is quite busy on the other side. Will be back again next time! Keep up the awesome work! Appreciate it... read more

Starbucks - Mango Dragonfruit Lemonade - Coffee & Tea Near Me - Tukwila, Washington

Wanted to write a better updated review but I'm honestly disappointed. They're mobile order pickup has improved which is great. It's quicker to get your order that way from this location. The drinks seem to have gotten worse... the last few times I've ordered I feel scammed. You order a venti and they don't fill it to the top even with the crap load of ice they give you. When you pay $6+ for a drink you expect to ATLEAST get the full amount of what you paid for. It looks like someone decided to drink out of my cup. Even worse, trying to talk to someone about it is a struggle unless you want to fall back in-line since no one wants to look up at the customers waiting by the mobile order area. Disappointed. Still a convenient location, but needs improvements in quality. read more

Starbucks - The drink they gave me. Have not taken a single sip, literally looks like someone decided to take a huge gulp before handing the order in. - Coffee & Tea Near Me - Tukwila, Washington

The nice clean and quiet little Starbucks in the mall. These small coffee shops don't have drive-thrus and are nice quiet place to take a break from all the traffic noise. The pastries and Bread's case looks amazing at this location. The almond milk mocha latte comes out nice and hot and with good flavor. read more

Starbucks - Beautiful - Coffee & Tea Near Me - Tukwila, Washington

Disappointed in the treatment of customers and employees at this location. Went to this location and ordered a breakfast sandwich without the cheese, due to a dairy sensitivity. The man working behind the counter gave the sandwich to the young woman working to hand to me (social distancing measures), and when I opened it, it had the cheese on it. The young woman very nicely went to grab me another one. But, once she got back to the counter, the man proceeded to mock my order and verbally berate the young woman for not being clear enough with the order, in full earshot of me and my friend. TLDR, went in for a sandwich, ended up getting made fun of and hearing a girl get chewed out for something that wasn't her fault. read more

One word: Sloooooooooooooow. I used to work at this location and man, we could crank out some drinks. It was expected that you needed to haul ass on the weekends. Now, they've got a whole brand new team and I swear to god I could've painted the entire store, watched the paint dry, and could've gone home and they still wouldn't have my ONE drink done. One thing they did do right: make the drink correctly. Yay for you guys! read more

Normally I don't review Starbucks because they are pretty well known. I just wanted to say how great there customer service was at this location today. They ran out of cold brew (my go to) but had other suggestions available right away. I ended up changing my mind last minute and not only were they accommodating but they were KIND about it and understanding. The whole team was. Thanks guys read more

Beware... ordered a grande drip with creamer, and since they don't have it available for customer to add, it made it convenient for the cashier to charge me for heavy cream. All the Starbucks keep half and half for customers to add, but this location does not offer it. You have to request creamer, and that's when they upcharge you. read more

Awful service, online order got stolen and took an hour and a half to get the wrong drink

I used mobile order to order myself a donut. 10 minutes later, I got there and for five minutes my donut was sitting next to the mobile pick up counter. I was trying to get the barista's attention for five minutes but they seemed to ignore me. When I asked for my donut she just handed it over the glass and said bye. read more

Thanks to the team at this store for being so friendly. The line was easy to determine from the entrance by their retail. They seem to run out of their lunch offerings, but I was impressed with how full the pastry case was. I love how updated this location seemed and I was so happy with how quick the service was. They politely ground our coffee we got as well. Thanks everyone here for making our afternoon special and bright! read more

Typical Starbucks, very busy and only 1 barista. It was Sunday evening and I expected to have to wait for my coffee. The wait was a little long, but I still got my coffee in a good amount of time. My only issue was the macchiato wasn't consistent as usual. It lacked something, I'm not sure what they forgot. read more

(This story takes place late last year) This was literally the worst Starbucks I had ever been to. I am a gold member (this was before they got rid of the gold membership) at Starbucks, and I saw that they had a BOGO offer for gold members on the app. I wasn't sure if every location was participating in the offer, so I had asked the cashier about it when it was my turn in line. This is how the conversation went down: Barista: Hi. Me: Hi there! I was wondering if you guys were participating in this offer? -shows her the offer on my phone- Barista: What do you want? - asked in a rude tone, and has a straight mean face on- Me: Oh. Can I get a Venti Serious Strawberry Frappuccino? Her: -starts punching in the order, and doesn't ask about my second drink- Me: -Awkwardly- And for the second drink.. Can I get the same thing, but with non fat milk and no whipped cream? Her: -proceeds to tell me the order total- As I start to scan my phone to pay with my Starbucks card, she blocks the scanner and says "WAIT! Are you even a member? (suggesting that the promotion is for members only)" I responded with "Yes", and she proceeds to let me scan my phone. I knew that I didn't have enough on my Starbucks card to cover the whole balance, and I didn't want to reload the card. As I'm getting my card out of my wallet to pay the balance due, she snarkily says "YOU STILL OWE ME 52 CENTS!" Ok, calm down. It's not that serious. She was in a sour puss mood with me right from the start, yet she was friendly with everybody else ahead of me. I had never been to this location before, so I truly don't know what her problem with me was. My only assumption was that maybe the BOGO promotion annoyed her. I know that Starbucks can get hectic with BOGO and happy hour promotions, but I'm not the one who came up with the marketing. I proceeded to pay the remaining balance with my credit card, and I promptly waited for a receipt. She responds with "You can pick up your drink over there -pointing to the pick up counter-" She had asked the guy in front of me if he wanted a receipt, so I thought that maybe she was going to ask me too. Guess not. The drink was extremely watered down, and I was irritated with the experience overall. I understand that she could have been having a bad day, but to single me out was unacceptable. I called corporate to inform them about the incident. They apologized for her behavior, and said that they'll notify the general manager about the incident. Maybe I was being extra for calling corporate, but she needs to know that it's not okay to treat someone like that. I've since went back to the location last month (July 2019) because my sister wanted the new Tie-Dye Frappuccino, and the employees were friendlier. For that, I'll give them a 2 stars. read more

Not the best coffee but the staff are always slammed and polite. Watching the girl make all the drinks was magical as she dances around making a few drinks at once. read more

Starbucks - Busy busy - Coffee & Tea Near Me - Tukwila, Washington

I really do like this Starbucks. It is convenient and the baristas are amazing. What I don't like is how long the line is. I understand that this isn't really the worker's fault but I wish that they will make this store either bigger or make another location (I am aware of the bigger SBUX by JCP) in the mall. And I also wish that they can tell customers NO when all they want is water. Last week, I had ordered a frappuccino, and as I was waiting, this lady that was 2 customers behind me got mad because all she wanted was water, but I got my frappuccino first. Wait, you are not paying for water, yet you deserved to get your order before the paying customers??? I've also seen groups of 5 to 6 young girls, they all stand in line, and they all ordered a venti water, nothing else. Thanks for holding up the line for people that works and pay for their drinks. Just saying. read more

Whenever I go to Starbucks, I will remember a location when I have a good experience. Because there are so many of them and even now that a lot of them are down-sizing - it's a sign that something is waning off. But when an employee steps behind their green apron and is able to serve customers without being pretentious, it's a nice experience. And no less, she was able to stand by and think I was stupid in her head and not out loud while I decoded grande, venti and tall and figured out my two drink orders. She managed to chat me up, smile as I was still trying to get my head out the plane that I had just come off of. This location is a small one - but still served it's purpose quite well. read more

Adding bucks and caffeine in the attempt to revitalize the vocal cords. Already listed solutions via internet were to no avail and therefore new solutions were invented with a twist of flavor preference. Here we test the baristas customization skills by listing random combinations that concocts a low carb mocha and the first and last trial was a success. Kudoes to the duo team for the fast finger flicking maneuvers and a speedy service. read more

They got me sick! I would give them zero stars if I could. I got a grande iced coffee, with classic sweetener and half & half. About an hour 1/2 after drinking the coffee, I got violently ill while driving. I pulled over, and threw up four times. The only thing I had in my stomach was the coffee drink! This Starbucks location is not clean, and their dairy is not fresh. Don't go here. You have been warned. This all happened on 5/13/15. read more

I came in the other day and had a great experience. I was greeted by Anthony who was very sweet and helpful with finding a new drink to try. The baristas were also very fast with making my drink. I will definitely be coming back to this Starbucks! read more

Props to the employees because I'd be freaking out with how many customers come through, haha. I'm a fan of Starbucks, but not their Peppermint Mocha. Typical Starbucks though, busy busy busy! read more

As far as Starbucks goes, this is your average fair. Nothing too interesting about this one. It's in the mall, so there is no seating in the store. All the seating is just outside of the store, but it's not necessarily designated for Starbucks customers. Other differences between this Starbucks and your typical neighborhood one are that it's very crowded with the line wrapping over itself when it gets busy, less staff which equates to longer wait times when they're swamped, and no restroom. Another negative about this location is that it's in the older part of the mall with the skylights. This might seem like a nice thing, but that part of the mall is much warmer than the rest of the mall and in the summer that is not a good thing. On the positive side though, they still have free WiFi like other Starbucks locations so if you ever need a data connection while in the mall, there you go. read more

We came through Tuesday between 7pm and 7 30pm and the ladies working the shift were impatient with us and refused to stir our drink when asked. She grabbed a big spoon and quickly gave up, scoffing at us while telling us that's all she can do. I'm not sure if they were just excited to help the policemen behind us in line or if they just assumed we were trash since we clearly didnt go to Starbucks every day. Either way, terrible service and crap drink thanks to those ladies. read more

Ordered my usual: venti black tea with 2 equal. The cashier didn't know what Equal is. I told him: "sweetener, little blue packs, nutrasweet?" He finally asked another barista who pointed out the box of little blue packets on the counter, two feet away from the cash register. When I finally got my drink it was herbal tea, not black, and I didn't have time to go back. Blacklisted! read more

Always busy, all the time. Even when I worked here and they hadn't renovated yet, they were constantly busy. The staff is alright nothing to boast about. read more

Quick service, met a colleague and had a drink while in town. Family friendly and very friendly staff who talked with me about her kids and recommended some products on display. Exceptional for a Starbucks. read more

Its a Starbucks. Great friendly service. Over crowded. Over priced. Coffee tastes like dishwater

This is as bad as you can get from Starbucks. If I can rate zero, trust me i will. First, it takes forever to get my drink. The girl who made my smoothie doesn't know what she was doing. I stood there and watch her. She didn't put enough ingredients to blend and it comes out only 60% filled on the cup, then she just put extra ice to blend it again. It turns out sucks. No flavor, yuck! It cost me almost $7 to buy this shxt. Very disappointed from this Starbucks. It is located at around JC Penny, and next to Annie Anne's and across Vitamin World. Today is August 25, 2016. Around 7:30 pm. read more

Went there and ordered 3 three drinks that seemed to take forever to get. One of us needed a small band-aid. Went to ask for one, a young looked at me like I was crazy and said "no we don't have any". I asked him what happens if one of the workers got a cut and was bleeding. He looked at me with a grin and said "they will bleed then". Now isn't Starbucks considered a restaurant since they also serve food? I'm sure the health department would like to hear about this. read more

Very great customers service. Fast service, hard working, smart employees (who deserve way more pay). I'll return when I receive more gift cards no doubt. (My five stars is because the employees made it that way). Owners get 0.1 stars for under pay and over working of fellow Americans. read more

I ordered a no foam latte and my cup was filled 3/4 of the way and there was foam. I do not recommend this Starbucks. The baristas were inexperienced and slow read more

Last week a Younger gal named I think destiny was sooo helpful and not fake. She got everything I needed and made my drink fantastic. Wonderful worker made this Starbucks welcoming! read more

Could be better. This is a so-so location to not so great. The location is horrendously busy. Staff seems to change about every six months or so. Most employees are friendly. Some make better drinks than others. I've stopped buying their reusable plastic thermal mugs/cups. Due to the fact you only get about 6 months out of them before they contaminate your drink with plastic. I'm just not a fan of this location. read more

So, today I firstly went to the Starbucks at the Southcenter parkway and got a peach green tea lemonade. (I finished it while shopping around) When I got to the mall, I decided to get a refill because well, it's free. So, when I got there, my cousin asked for a refill too and from my guessing, the cashier was new. (I could tell she was new because I haven't seen her before.) When my cousin got to the cashier and asked for a refill, the cashier that she could only do a refill on iced coffee. (side note: she had a caramel macchiato which was mostly milk, she could barely taste the coffee) I was really confused after that because I thought Starbucks could refill any drink. When it was my turn to get my refill, she was like okay and made me take off the lid and straw which was okay. She then did something on the computer and made me scan my card. (but in the end I didn't have to pay anything because I was a gold member) I was then finished. When I got my drink, I took a sip and was confused because the taste was weird. I then looked at the place where they write the name of the drink and found out that the cashier crossed out the lemonade part WITHOUT telling me! I was pretty disappointed in this because I usually go to this Starbucks. This also kinda tells me that whoever the manager is didn't take time to pick out a good employee. I'll still probably come back but not really cool Starbucks. read more