Great crew,great service, but please bring back the old furniture. This new stuff does not cut it. It's uncomfortable. and It does not fit your clientele. read more

This was a terrible Starbucks branch. On my birthday I received a email saying I can get a free coffee, but when I went in the lady server refused to give it to me. I showed her the email she still not wanted to give me my coffee . I asked to talk to the manager, she said he's not in the store . So I went to Starbucks inside the Target and got my free coffee. The West Portal branch should train the employees better! read more

Great remodel ... New staff not so much! Tina new MOD - on October 9, 2026 - I bought 2 GC's (1) was missing from package. She gave me 800 number but didn't even say like hey let me get you a cup of coffee for your inconvenience- just said call 800 number my sister does it all the time. REALLY???? Miss the old staff and MOD .. I frequent this location daily during school year and summer I go daily to mission bay - now I will be going to Mission Bay EVERYDAY ALL YEAR read more

The coffee is good. It's really busy, so there was a long wait. The place is big and well stocked with Starbucks merchandise. I even saw a bag of. The place is filled with with shoppers and locals . I will visit again soon. read more

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It is a bit further out than my local Starbucks. But I think they are destined by Corporate to be the delivery hot spot. Hot lattes always taste good with half & half and extra whips. Any hot food such as sandwiches and egg bites are toasted and they did it all on their own. They are quick and efficient. I always ordered when I have a tension headache and relief from Starbucks coffee is almost always instantaneously. read more

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Shout out to Danny for the amazing customer service after helping me resolve an issue with my doordasher. I appreciate you for going above and beyond! The drinks were perfect thank you so much! read more

Recieved AMAZING customer service from monica really loved her great personality,patience and sugguestions felt at home type of experience i always get a strawberry acai with green tea or pink drink but WILL GO BACK AGAIN for the (Caramel Frappuchino) was a refreshing drink for the hot day , the store was really clean and warm feeling with cozy music in the background. Loved being served by MONICA, kuddos. read more

This is a great location and it reminds me of the old Starbucks location in my neighborhood in Sunnyvale; people knew each other, the same regulars sitting down, baristas knew everyone and their drinks, etc. This Starbucks gave me the feels and has that true neighborhood gem feel. I love the wallpaper that's dedicated to the area with rolling hills and typical SF housing structure. The furniture still has that old rustic feel which it looks amazing. I like how they didn't modernize the entire store; they kept that traditional look to that neighborhood Starbucks coffee shop. This is one of the best locations I've been to and can't wait to come back. read more

Date: Friday, March 29th, 2024 Time: around 6:15pm Party of: 4 adults, 1 baby We were waiting for a table at a restaurant nearby and decided to have some pre-dinner coffee. My friends arrived first so had a table near the front door. We grabbed chairs from other tables so the four of us to could sit together. It wasn't very busy as it was a chill and rainy evening. I got a Triple Espresso ($3.45). Used the Starbucks App to pay since I add my gift cards there. It was a quick and easy transaction. Plus, I link my Delta account to my Starbucks app, so I can accrue Delta miles when making purchases. The location is convenient if in the area. Tho the restrooms don't have a changing table, so that was a bummer since we had a baby with us. Ended up changing her at the resto instead. For a caffeine kick in West Portal, this location is nicely located. And near the West Portal station. read more

Starbucks - Triple Espresso ($3.45) - Coffee & Tea Near Me - San Francisco, California

Even in the most busiest of days, Dave was able to help me and my friends get our orders quickly and efficiently! Even gave great suggestions ! I also appreciated how they put me on ice tea sizes and what's the best of deals for my buc read more

Starbucks - Amazing tea ! Get the passion fruit tea and strawberry refresher - Coffee & Tea Near Me - San Francisco, California

Please please please speed the service up. Please? It's hard to park here. Just need the mobile ordering to work like every other Starbucks. Please? Send the manger to other shops to see how they work? read more

I went again for an hazelnut oat-milk shaken espresso and the barista was RUDE. The drink was half assed made. My drink was bland and tasted awfully watered down. I asked the barista if there was anything she could add to make it better and she offered to remake it. I asked if that's okay and she shrugged her shoulder and said "well what can I do about it". The drinks aren't good and the customer service is terrible. I asked for the barista's name and she hesitated. I'm sure she gave me a fake name, "Bryce". She's maybe 5'7, has curly brown hair and wears circle tortoise shell glasses. Let me know if anybody has the manager's information. read more

Starbucks - remake- lavender cold foam - Coffee & Tea Near Me - San Francisco, California

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Did a mobile order. Drink was ready 5 minutes before the due time. The store was clean and the dining area was clean. Asked to go to the unisex restroom. Room was clean and well stocked. Very roomy. read more

This drink is amazing, I came in only wanting to use the bathroom but the atmosphere and the vibe spoke out to me to just stay. The wonderful baristas even imagined a brand new drink unique to my style. Thank you so much, Fatima! read more

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My fav SB store. I miss Matt who moved to Florida but the majority of the newer staff are really nice. Especially Tim. I look forward to seeing him because he greets everyone and has good work ethics. The Oleato latte he made for me the first time I tried it was the best. I've had it at other places since but his was the best tasting. They were swamped today but I was there before 0900 and usually I show up much later than that. Sadly, with all the shop lifting going around, they've had to put their merchandise on the shelves behind the counter. I used to love looking at the latest drink ware to see what's new. read more

Although I support small businesses I still got love for corporations because they know how to employ people. Chef Seth here deserves a raise because all he brings is positive energy! Vibes here are excellent - all thumbs up for me here! Recommend this shop AND buying SBUX for your portfolio. read more

I've spent thousands of dollars at this location and have been a good customer, let alone Starbucks in general. Walk in and asked for the bathroom code, they said only if you buy something, even if it's a bag for 25 cents (not very eco-friendly). Nope, I was going to buy an overpriced coffee after I peed, but not anymore. Probably won't be going to Starbucks for a long time after this. read more

Great service, friendly staff. Did not know Starbucks only needed 3 adequate employees to do such a fantastic job

Standard and consistent Starbucks quality here. If you're ordering through the app, make sure to check the counter your self for your drink. Unlike other Starbucks the counter person does not call out your name. read more

Came here for a quick morning coffee. It was fast and easy. Nothing too special about this place. The place looks nice and clean. The service was fine as well. read more

Tim. I ordered ahead and there is no option to ask for a pup cup in the app. So I asked for one in store. TIM says I have to go to the register and wait in line to add an item. There are 5 employees standing around, 3 at the register, and TIM did not have any of them add it to the order. Customer service at this location is gone. read more

This is my go place to get coffee and delicious Gouda bacon breakfast sandwich before going to work in the morning. While I live so closed to this location in west portal, my job is about 20 min away which having a coffee before is mandatory. I love the first sip of my veranda blend coffee black and I love the fact that this location opens so early like 5 am . Every staff at this location is so friendly and welcoming . read more

I love this location so much! There are many changes with covid but this store has done a nice job making sure you feel safe, comfortable but still have genuine interactions. They are efficient here. Matt, is an above and beyond employee here and makes the experience wonderful with his energy. read more

Starbucks - Mobile pick up order! - Coffee & Tea Near Me - San Francisco, California

I love Starbucks, this has been my neighborhood location for the last 8 years. Something happened this year, it smells rotten inside. Maybe a pipe burst? I can't be inside more than 15 seconds before feeling sick. I hope they fix it so I can go back. Seriously guys it smells like rotten beans or a slowly decaying fish. Please fix! read more

This is a cozy Starbucks which has pictures of the old West Portal neighborhood. The sitting is very limited since lots of people like to congregate inside. The service is always consistently good. I came here to try one of my favorite Holiday drinks which is the egg nog latte. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

Food/Drink: Shaken iced vanilla Espresso + 1 extra shot. The extra shot is missing. Overall, it was watery. Service: minimal as I placed my order online. Ambiance: not very clean as I saw used napkins on the floor. read more

This StBux is not big, but it is located in a great location in a small neighborhood. There are always people occupying tables or studying here. Half of my visits I don't find a seat but the customers turnover is high. Friendly staff, consistent drinks, pretty quick service - the typical experience. Again, the location (i.e., convenient to get to, quick turnover on parking spaces, nearby shops and eateries, etc.). At night, there's always, like, some SFPD convention here, so you always feel safe - or nervous - depending on your history, ack! read more

Yes, once again, this place is packed. The line kept going and going...until it hit the door. People in line were on their mobile phones, probably opening up the Starbucks app to pay- but none of them ordered through their phones. So I did. And while they all stood in line waiting to order at the register, I picked up my drink and left. Hope I don't sound too snooty here- at least half of the people in line had their mobiles out... read more

Starbucks - SKIP this line. Order/pay via phone. - Coffee & Tea Near Me - San Francisco, California

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Over paid for my coffee $8 not worth it , I asked for a vanilla sweet cream nitro cold brew with chocolate cold foam on top, big mistake got a tiny little cup with half coffee and foam in a grande cup and it tastes like just a chocolate cold brew that I could've got for five dollars so disappointed especially it's not even sweet read more

Starbucks - $8 for a tiny cup of coffee Not sweet at all - Coffee & Tea Near Me - San Francisco, California

I asked for a green stopper at Starbucks but they said they no longer have any so they gave me a sticker and now my drink is spilling. Please bring back the green stoppers (The popcorn is really good though keep it up) thank you for your service! read more

Starbucks - Coffee - Coffee & Tea Near Me - San Francisco, California

My brother-in-law wanted to grab some coffee before work and I had plenty of time to spare. We cruised over to West Portal so I would be near the Muni station and hopped into a packed Starbucks for the morning Joe. I ordered a hazelnut latte (free hazelnut!) and got to chill before the day really kicked off. I much prefer the flavored lattes to the plain and I'm glad the flavor is free as a Gold card member. It just makes you feel special! I'd definitely recommend grabbing a card and start earning those rewards. The benefits can't be beaten and it's free! This location is pretty good and there are a few seats near plugs if you want to get stuff done. There are some good (and not-so-good) restaurants nearby but you can't beat the proximity to the train station! Food: 7/10 Service: 7/10 Price: $ Atmosphere: 7/10 read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

Iced mocha that I ordered to go. The store is empty but the service is not quick. The tode is clean and everyone is wearing masks and is Covid safe. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

Great staff! I learned a lot from this team! Before shifts at work I'd stop by here for shelter haha! Even at 430am the crew was smiling and laughing! Management was doing something right! Many thanks for those early breakfast minutes being safe from the SF cold! Even when I didn't live in the prestigious West portal it felt I had a home there! Thank you! Happy holidays! read more

5 stars to the morning crew! I'm sorry for my early uber eats orders but I appreciate whoever makes my drinks Monday- Friday around 9am!!! :) it's the only thing i look forward to in the morning and it's always perfect! i am truly obsessed with the iced brown sugar oat milk shaken espresso read more

This review update is for the Iced Vanilla Lattes - these iced coffee beverages are perfect for a bright and sunny day like today. I like the service here cause it is very good and a perfect spot for me to get a cup of coffee before heading to school or work. The staff here are friendly and customer service is very efficient. Getting a seat here is generally not a very big problem since most customers order their items to go. One downer here is that the Wi-Fi signal getting dropped and this happened to me as well. A coffee shop with plenty of seats, friendly staff and efficient customer service brings a satisfying experience every time! read more

This location is relatively small small so I wouldn't recommend studying here in the afternoon with a group of friends. I've never been here in the morning so I wouldn't know how the environment is for studying. I've only been here twice during my four years at SFSU and I wish I came here more often that then Starbucks at Stonestown. I had a caramel macchiato my first visit and a passion tea lemonade sweetened less ice my second time. Both visits were great! I'll definitely return. read more

Starbucks - Passion tea lemonade - Coffee & Tea Near Me - San Francisco, California

I get the same thing from every Starbucks, a black tea lemonade with two shots of raspberry and cane sugar. I have one heck of a sweet tooth! This Starbucks location got my order right and out fast. Depending on the time you go it may be busy, but the line always moves fast and the staff is friendly. They can be stressed l, but are very nice people of you are respectful. Finding a place to sit is near impossible, and finding a wall outlet to charge your electronics can also be hard because it is very busy most of the time. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

Quick service. Seating could be better. But whiny, la la la music in the morning? Who chooses the music here? Try some quite Jazz standards.

I've been coming to this Starbucks for over 10 years. This morning placed an order for just two drinks and two breakfast sandwiches and it took a full hour for our order to be ready! I realize mornings are busy but I've never had to wait that long. Other Starbucks in the area aren't nearly as slow. Not coming to this location ever again. read more

I was in this location today and a fight broke out when a grown man proceeded to shove a woman waiting for her drink. I saw him push her with his shoulder on his way in to the Starbucks then I saw her go to the bar to "wait for her drink" and actually knock a small cup of milk the guy had on the counter. After that, the man shoved her with 2 hands and swung at her. Unbeknownst to everyone else in the vicinity this young woman started wailing on this older man and ended up giving him a bloody lip and nose! Anyhow I'm giving this place a one star because the workers behind the bar actually took out their phones to record what was happening, instead of calling 911. Doesn't the Starbucks have cameras already? Shouldn't the workers just have called the cops right away instead of filming? Horrible to witness! read more