The service here is amazing. I've been here many times before and only now writing a review. I want to commend everyone, especially Addison. Thanks again to everyone read more

I ask for the coffee cake not heated but comes back heated. This happens about 20 percent of the time. The cashiers even ask if I want it heated up. This happens at all the star bucks I go to. read more

My girlfriend ordered a grande chai latte which was really good and yummy. I really enjoyed this drink and it was really warm on a cold San Francisco day. Service here is really fast. They are very friendly. The ambience is very nice as well. There's a couple grocery stores and also one of my favorite places to get desserts and cakes, which is Suzy cakes. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

This was my first time walking into this starbucks. I asked for a couple cups of ice and accidentally dropped one. After seeing what happened, a barista spoke up and said "wasted all that ice." I don't understand how someone can hire an individual with a lack of manners and bad reviews. Not only that but when I went up to replace the fallen cup of ice she proceeded to say "another cup of ice?!" and more with an attitude. For more information her name was Wanda and had blue braided hair. read more

Spacious, clean bathrooms (3 unisex single-stalls with a communal sink). Friendly staff. Plenty of seating, including by the windows, so it's good for people watching, studying, or working remotely. This location is conveniently open until 8 PM, which is considered late for a Starbucks or any café in SF, really. read more

Red Cup Day Nov 16 2023. Easy parking at 8am with street parking in front, and a lot in back. The staff was busy upon my arrival, but doing a great job keeping up with the online and in person orders. As for my order of a large Peppermint Mocha it was efficiently taken in person , and prepared in an acceptable amount of time. While waiting I looked about and there is ample seating and the space is clean and well kept. The beverage was as hoped for, with a strong Mocha flavor heightened via the Peppermint, plus I received a 2023 Red Cup. read more

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I just got the chocolate pistachio loaf and it was terrible it looked like green battery acid and tasted awful Temu dubai chocolate

Wanda rude and obnoxious. Rushing you when you order and acting like a smart ass. Needs additional training and was very rude to another client the day before. I had the unfortunate luck to get her today. She kept yelling next when I wasn't ready to order so impatient. Get your attitude under control Wanda. Maybe you should only be cleaning like you did after you took my order. read more

2 stars because the staff and location are good, but the place seems designed to prevent anyone from doing work with few/no? outlets at all. This must be deliberate, and I'm sure they have their reasons but people can get much better coffee just about anywhere else in the city. Many people go to Starbucks to work or study - if you make this impossible, you're going to lose a lot of customers read more

I come here at least once a week. Today when I walked in, there were only 4 staff working. Service wasn't bad due to a small staff. Today is the first day of pumpkin beverages so, it was busy. Ambiance is a standard store front and the shop is clean! read more

Starbucks - Waiting in line - Coffee & Tea Near Me - San Francisco, California

The wait here is nothing short of insane. I stopped by to get a matcha latte on my way to work and 25 minutes later I was still waiting. I had to ask the lady organizing all of the pick up orders 3 times to check on my drink and finally she conceded that they had lost my order. She actually gets 5 stars for dealing diplomatically with all of the annoyed patrons who have been waiting way too long for their drinks, the little girls who keep asking her for cups of water and the uber eats drivers who are standing in the middle and blocking everyone. The latte when it finally arrived was good but there is no way I would ever go back to this location. Crazytown. read more

Starbucks - The pick up bar. - Coffee & Tea Near Me - San Francisco, California

I needed to transfer a gift card balance to my phone appl and two baristas said they couldn't help me. I drove to the SB on 19th Ave/Geary; Rachel was able to transfer the card balance to my cell appl within 2mins. Laurel Village SB is totally useless!! read more

Making their drinks so poorly recently. The last 3 times my drink was not good. 2 of those 3 times, I had to ask them to remake it and still was not done right. Not sure what happened, this place used to be my go-to. read more

The customer service is excellent and convenient location. Great tasting coffee for your early morning.

The young man at the counter wouldn't give me the bathroom code until I buy something, I come in here all the time and he says it's company policy. He wouldn't allow me to use the bathroom until I buy something. read more

This place has awful customer service. Walked in to order a breakfast sandwich and was greeted by this old white guy who just stood there and glared at me. I said hello. He said nothing in return just continued staring. Tried to ignore it and just order but was too rattled by this guys rude stare. Never said hi or what can i get for you...nothing. Is he a racist or something? I just walked out. No point in starting off my morning with this BS. Ugh....never again. read more

This place is always jumping with the toney neighborhood Lower Pacific Heights folks along with the Medical staff and patients from 3838 California street. Tried to order the seasonal pumpkin spice latte but they were out so early on a Monday morning. Line moves fast as they have enough folks working here today. read more

Starbucks - a man standing at the counter of a coffee shop - Coffee & Tea Near Me - San Francisco, California

Unfortunately they messed up my order. I ordered a decaf latte in person and after drinking it I now have a raging headache and realized they definitely gave me caffeine instead of decaf. It was a very busy Friday morning, the store was packed with people waiting for their orders. The staff was prioritizing mobile orders (which I don't understand). They also seemed very stressed and treated the guests like kindergarteners - which has a time and place, but perhaps there is another solution like prioritizing in person orders? I forgot to mention that I waited 15 minutes for my order. Safe to say I won't be returning to this Starbucks location. read more

The drink was splendid,service was good,ambiance was great people there was nice and but I saw some one steal. read more

Starbucks - The drink - Coffee & Tea Near Me - San Francisco, California

We had a terrible experience with two of your employees on Wednesday 5/14 around 12pm. We ordered a strawberry blended lemonade and received a foamy refresher. When we told the two female workers, one short solid African American and one woman wearing a hijab, it was the incorrect drink, they got really defensive and told us it was our fault. They refused to remake the drink and when I was explaining the drink I ordered, they told me it wasn't a "thing". We called, and Jasmine, the supervisor, was amazing. She was very receptive of what we said and validated our experience. She is the only reason we will ever come back to this Starbucks. Thank you Jasmine! read more

Packed almost all day long and only one outlet for customers that's always being used by cafe campers, Internet gets throttled at this location regularly throughout the day. The only good things about this Starbucks are that they're open later than most and the staff are usually friendly. Better as a grab & go. I would avoid if you have any other close by options available for your coffee & you want a more casual and comfortable experience overall. read more

No longer open 24 hours, but still pretty decent and convenient in the neighborhood. The inside recently got a slight remodel. The staff here are pretty nice. read more

This location used to be open 24/7, but apparently the market for overpriced burnt coffee in the middle of the night wasn't enough to keep it open. There is no outdoor seating at this location. Its just a huge corporate feeling soulless mega brand coffee shop. If you are looking for the Walmart of coffee in the heart of SF, this is your spot. Do yourself a favor and never ever come here. Buy your coffee from a local coffee shop and enjoy the taste of quality. read more

I walked in this morning and was greeted by a very very rude Wanda. That lady's attitude was so nasty that me and my coworkers had to leave. We went up the block to Peet's. Much better customer service. read more

This management is horrible! They don't give you the restroom code unless you follow their policies. One of the is to buy first the code will be given. Huge line, many people "working" and no time for customer's needs. read more

I normally like this location. Today was different. 7am , no one in line. Four workers at the other end of the counter standing around. One says something like there's a lady waiting. Nothing happens until I scream, "Is anyone available?" Weird experience. read more

Although not the fault of Starbucks itself, it's located directly outside of a bus stop that smells horrendous. Walking in, there is an absurd amount of dog hair covering the floors. The counters as well were dirty. When I received my coffee, it tasted like watered down espresso with no sweetness despite it being a white mocha AND caramel sauce. Not to mention a hair was on the side of my cup. Very lack luster and gross. read more

Horrible customer service, they always mess up the drinks, and they made us wait 10 min or more for a damn tea!

It's Starbucks. Either you love it or hate it. I like how open this location is. They still aren't offering seating indoors but the service is quick. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

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I get it Starbucks, you are an established company and you probably feel like you don't have to prove yourself anymore ... at the very least tell your baristas to read the cup before preparing the order (making the drink). Below the sticker says "spl Cream", not half cream half iced coffee. Also, I don't see added sugar, yet the drink tasted like it had three pumps of sugar. If it says the only addition is cream then don't put sugar in it (there is enough sugar in the "cream" already). ... a little constructive criticism for you read more

Starbucks - Coffee & Tea Near Me - San Francisco, California

Excellent service - picked up gift cards and coffee - took mental break - very clean and can do attitude!

The workers here and the atmosphere is nice and they do give out samples every once in an awhile. HOWEVER, one of the workers named Wanda is insanely rude and has her favorites. If you're not one of her favorites expect to be treated like a garbage bin. The way she talks to you and treats you makes you feel stupid because she may never be wrong. Seems like she didn't do the training for customer service. read more

Service was good, Veronica I believe her name was, was nice. They usually know what I want when I come in. They have a good selection of drinks, I usually get the blonde espresso with water (americano), sometimes ill add milk. It does taste good. I do like it. Sometimes I come in to work on stuff too. So the vibe is good. read more

I am so thankful for this Starbucks. It's super convenient to park in the back lot since parking can be tough. And I don't want to pay meter either. AND it's basically open alllll the time! I mostly do mobile orders to save time and avoid the lines... and my drink has always been completed within 5 minutes of ordering! My drinks are also pretty much perfect - no complaints at all. A lot of people tend to study here and I have as well. There are a lot of small tables against the wall and a larger seating area in the back hallway towards the parking lot too. On a side note, the bathrooms can be cleaner. read more

4.5 stars compared to other Starbucks throughout urban cities in the US. Pros: -Free parking lot w/ample spaces behind this shop w/rear entry door -1 Muni to Embarcadero steps from the entrance (inbound, east) -1 Muni to Legion of Honor (museum) drive across street (outbound, west) -open 5 AM to 10 PM -well-trained, friendly baristas -3 gender neutral restrooms, usually well-maintained -communal hand-washing station --Wifi -pleasant music with chill vibe -almost 50% massive glass windows for excellent daylight reading -a few tables near the rear entrance that are darker for laptop screen viewing -they give/dispense whatever creamer/sweetener you need (so dozens of unwashed hands haven't touched it) Cons: **no outlets for using laptop/phone charging** -@busy times, bathrooms can go unattended (no TP/seat covers, no soap) -As of July 1, 2022, you *still* can't tip baristas here on your credit card so you must remember to bring a cash tip (imagine the tip $$ they lost during the pandemic???) Aside from that, standard SB bevies and food read more

I don't drink coffee, but I do like unsweetened ice tea and needed a pick me up before my appointment in the neighborhood. I always get the biggest they have, which I can never seem to remember the SB name for the size. This Starbucks is huge and seems like the lines go quickly. The condiment bar was a bit of a mess and lids were hard to find, but I assume it's the patrons who just grab things and put them back in the wrong locations. read more

I've been to Starbucks all over the world and this is the dirtiest one I've ever been in. Every surface (counter, windows, floor, tables, chairs, walls, where you get napkins, etc) were extremely dirty, sticky, smudged. There was paper and debris on the floor. The barista was super rude. I didn't want to even touch the door to get out. I felt like I needed a shower after I left the place. So gross. read more

I love how late this Starbucks is open!!! Usually don't leave reviews for chain coffee shops But I really appreciate that there's a place to work/hang out anytime of the day! read more

This place lacks friendliness ! There's 4 baristas and they manage to make my drink late it was cold! They offered to remake it but what wait longer no way !4 drinks went before me although I arrived first! I understand there's app orders . But people to get there drinks first is unacceptable ! I'm a regular here . It's a good location though and good parking! Cleanliness is always an issue garbage always full not being emptied. read more

Open almost 24 hours! Busy during the daytime hours as well as the late night hours! I would come here to study and write my essays that I procrastinated on during the day. Seating can be very limited so sometimes you may have to wait to get a table especially if you are in a group or want to be seated near an outlet. At night you may see some questionable people but I have always had a great experience! My college years were spent here with friends in the late hours of the night. read more

Starbucks - Coffee & Tea Near Me - San Francisco, California